1494 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
1,494
Reviews
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Bristol Street Motors Ford Macclesfield staff were good because our dealings with your representative (Tony) was excellent.
Bristol Street Motors Ford Macclesfield staff were good because our dealings with your representative (Tony) was excellent.
Reply by Matthew Johnson (Dealer) on 18th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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The experience at Bristol Street Motors Ford Macclesfield was fantastic because staff are friendly, very helpful. Explained everything. Couldn't ask for any more.
The experience at Bristol Street Motors Ford Macclesfield was fantastic because staff are friendly, very helpful. Explained everything. Couldn't ask for any more.
Reply by Chloe Jefferson (Dealer) on 14th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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The experience at Bristol Street Motors Ford Macclesfield was great because the sales person listened to our requirements and suggested suitable vehicles. He did not at any time make us feel pressured or hurried.
The experience at Bristol Street Motors Ford Macclesfield was great because the sales person listened to our requirements and suggested suitable vehicles. He did not at any time make us feel pressured or hurried.
Reply by Liza Nicholson (Dealer) on 11th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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The staff at Bristol Street Motors Ford Macclesfield were good because they were friendly, helpful and knowledgeable. From start to finish it was a great experience.
The staff at Bristol Street Motors Ford Macclesfield were good because they were friendly, helpful and knowledgeable. From start to finish it was a great experience.
Reply by Keith Briggs (Dealer) on 11th April 2024:
“Hi Lesley, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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The experience at Bristol Street Motors Ford Macclesfield was good because I had an excellent service from Jonathan. From the initial video,the test drive and explanation of my options,I found him very helpful and informative.
The experience at Bristol Street Motors Ford Macclesfield was good because I had an excellent service from Jonathan. From the initial video,the test drive and explanation of my options,I found him very helpful and informative.
Reply by Liza Nicholson (Dealer) on 8th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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The experience at Bristol Street Motors Ford Macclesfield was good because we had great service
The experience at Bristol Street Motors Ford Macclesfield was good because we had great service
Reply by Stuart Oliver (Dealer) on 7th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Bristol Street are always very helpful and efficient when servicing my car!
Bristol Street are always very helpful and efficient when servicing my car!
Reply by Dawn Robinson (Dealer) on 1st April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Jonathan Skidmore and everyone at Bristol Street Motors Macclesfield were professional and attentive with during my new car deal. I highly recommend this dealership.
Jonathan Skidmore and everyone at Bristol Street Motors Macclesfield were professional and attentive with during my new car deal. I highly recommend this dealership.
Reply by Matthew Johnson (Dealer) on 30th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Bristol Street Motors Ford Macclesfield were helpful because it was very easy to buy on line for the whole deal
Bristol Street Motors Ford Macclesfield were helpful because it was very easy to buy on line for the whole deal
Reply by Keith Briggs (Dealer) on 27th March 2024:
“Hi Jeffery, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I had a great experience at Bristol Street Motors Ford Macclesfield because the guy I dealt was very helpful, kept me updated on my vehicles progress. Couldn't fault the service.
I had a great experience at Bristol Street Motors Ford Macclesfield because the guy I dealt was very helpful, kept me updated on my vehicles progress. Couldn't fault the service.
Reply by Matthew Johnson (Dealer) on 26th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I'd recommend Bristol Street Motors Ford Macclesfield to a friend because the salesman Dan was brilliant and he did a very good job of sorting my car out. Also when I had questions after purchase he was there to help. Very easy to criticise but if someone does well it should be said and Dan was excellent
I'd recommend Bristol Street Motors Ford Macclesfield to a friend because the salesman Dan was brilliant and he did a very good job of sorting my car out. Also when I had questions after purchase he was there to help. Very easy to criticise but if someone does well it should be said and Dan was excellent
Reply by Keith Briggs (Dealer) on 21st March 2024:
“Hi Brad, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Dan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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Great service and a great deal
Great service and a great deal
Reply by Matthew Johnson (Dealer) on 21st March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I\u2019ve just bought a Vauxhall corsa from Bristol street motors and I absolutely love it, special mention to Gregg Parkinson, I couldn\u2019t sing his praises loud enough, it was stress free and he really went above and beyond I was actually sad driving my new car away!! A very genuine and kind hearted guy … Read More
I\u2019ve just bought a Vauxhall corsa from Bristol street motors and I absolutely love it, special mention to Gregg Parkinson, I couldn\u2019t sing his praises loud enough, it was stress free and he really went above and beyond I was actually sad driving my new car away!! A very genuine and kind hearted guy I will absolutely be back to get a new car when I\u2019ve written this one off \U0001f92a\U0001f602
Reply by Matthew Johnson (Dealer) on 20th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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5 star for Alex Great guy and a pleasure to do business with \U0001f64f
5 star for Alex Great guy and a pleasure to do business with \U0001f64f
Reply by Matthew Johnson (Dealer) on 20th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I'd definitely recommend Bristol Street Motors Ford Macclesfield to friends and family because the service is great, good deals on cars
I'd definitely recommend Bristol Street Motors Ford Macclesfield to friends and family because the service is great, good deals on cars
Reply by Matthew Johnson (Dealer) on 18th March 2024:
“Good morning, Leah, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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The experience at Bristol Street Motors Ford Macclesfield was good because - friendly, knowledgeable, helpful staff. Excellent customer service from start to finish
The experience at Bristol Street Motors Ford Macclesfield was good because - friendly, knowledgeable, helpful staff. Excellent customer service from start to finish
Reply by Dawn Robinson (Dealer) on 10th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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The staff at Bristol Street Motors Ford Macclesfield were good because they made us very welcome, and nothing seemed too much trouble. Understood my needs and vehicle preference.
The staff at Bristol Street Motors Ford Macclesfield were good because they made us very welcome, and nothing seemed too much trouble. Understood my needs and vehicle preference.
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Bristol Street Motors Ford Macclesfield were great bcause of excellent service from Jonathon
Bristol Street Motors Ford Macclesfield were great bcause of excellent service from Jonathon
Reply by Dawn Robinson (Dealer) on 8th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Excellent customer service everytime. Always kept upto date on the progress on my vehicle service/MOT\U0001f44d
Excellent customer service everytime. Always kept upto date on the progress on my vehicle service/MOT\U0001f44d
Reply by Dawn Robinson (Dealer) on 8th March 2024:
“.Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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The salesman Jonathan was professional, helpful and attentive. Couldn’t have made the experience any better than it was. Fantastic.
The salesman Jonathan was professional, helpful and attentive. Couldn’t have made the experience any better than it was. Fantastic.
Reply by Dawn Robinson (Dealer) on 6th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Extremely professional service from start to finish. Car was made available on time and exceded all our expectations. I would definately recomend BSM to any family member without hesitation.
Extremely professional service from start to finish. Car was made available on time and exceded all our expectations. I would definately recomend BSM to any family member without hesitation.
Reply by Chloe Jefferson (Dealer) on 3rd March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Bristol Street Motors Ford Macclesfield staff Dan Pentelow, was particularly good because he listened and understood my needs. First car purchase for twenty years so not an easy sell as I loved my old car. :) Dan gently guided us through the whole process with great empathy and attention to detail. He explain… Read More
Bristol Street Motors Ford Macclesfield staff Dan Pentelow, was particularly good because he listened and understood my needs. First car purchase for twenty years so not an easy sell as I loved my old car. :) Dan gently guided us through the whole process with great empathy and attention to detail. He explained everything clearly and answered all my questions patiently with out hurrying us. We also had a good test drive with another equally lovely young man (so sorry his name escapes me) and talked with Jake re various things. Overall thank you.
Reply by Matthew Johnson (Dealer) on 3rd March 2024:
“Thank you so much for your kind words! We are so happy to hear that Dan and Jake were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I'd suggest Bristol Street Motors Ford Macclesfield to a friend because thay were very helpfull
I'd suggest Bristol Street Motors Ford Macclesfield to a friend because thay were very helpfull
Reply by Matthew Johnson (Dealer) on 2nd March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Just bought a car from Bristol Street Motors Macclesfield and dealt with Gregg on every visit . He went above and beyond to make sure my car was ready in time for collection and kept me regularly updated throughout the whole process ,making it a pleasant experience. Professional ,friendly and accommodating an… Read More
Just bought a car from Bristol Street Motors Macclesfield and dealt with Gregg on every visit . He went above and beyond to make sure my car was ready in time for collection and kept me regularly updated throughout the whole process ,making it a pleasant experience. Professional ,friendly and accommodating and answered all our questions with no pressure to buy . Would highly recommend to friends and family .
Reply by Bristol Street Motors Ford Macclesfield (Dealer) on 25th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Just bought a car from Bristol Street Motors Macclesfield and dealt with Gregg on every visit . He went above and beyond to make sure my car was ready in time for collection and kept me regularly updated throughout the whole process ,making it a pleasant experience. Professional ,friendly and accommodating an… Read More
Just bought a car from Bristol Street Motors Macclesfield and dealt with Gregg on every visit . He went above and beyond to make sure my car was ready in time for collection and kept me regularly updated throughout the whole process ,making it a pleasant experience. Professional ,friendly and accommodating and answered all our questions with no pressure to buy . Would highly recommend to friends and family .
Reply by Chloe Jefferson (Dealer) on 25th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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The experience at Bristol Street Motors Ford Macclesfield was fantastic because staff very helpful russ gave us all the information I needed even helped with courtesy call before and after picking up car
The experience at Bristol Street Motors Ford Macclesfield was fantastic because staff very helpful russ gave us all the information I needed even helped with courtesy call before and after picking up car
Reply by Liza Nicholson (Dealer) on 21st February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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All fine but 1 star off for a new contactless drop-off system with a box to leave your car key in. Couldn't explain to the staff about some issues with my car as I was just told the technician will pick up any faults. Would probably go elsewhere next year to avoid the contactless dropoff.
All fine but 1 star off for a new contactless drop-off system with a box to leave your car key in. Couldn't explain to the staff about some issues with my car as I was just told the technician will pick up any faults. Would probably go elsewhere next year to avoid the contactless dropoff.
Reply by Liza Nicholson (Dealer) on 19th February 2024:
“Thanks for taking the time to mark us as 4 stars! Kind regards, Liza.”
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I was pleased with Bristol Street Motors Ford Macclesfield and would recommend them because the service received was personal and not pushy. Everything was explained clearly and all questions answered. Collection of the car was easy and its nice to receive a follow up call a couple of days later to check that… Read More
I was pleased with Bristol Street Motors Ford Macclesfield and would recommend them because the service received was personal and not pushy. Everything was explained clearly and all questions answered. Collection of the car was easy and its nice to receive a follow up call a couple of days later to check that everything was OK. Thank you for making changing my car a stress free experience!
Reply by Dawn Robinson (Dealer) on 12th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Great service. Answered all my questions clearly and made sure i found the right car for my needs.
Great service. Answered all my questions clearly and made sure i found the right car for my needs.
Reply by Dawn Robinson (Dealer) on 8th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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We bought a car from Greg in November and the service from start to finish was fantastic! We\u2019ve no plans yet to change \u2018Gloria\u2019, but when the time is right, we\u2019ll be hunting Greg down!!
We bought a car from Greg in November and the service from start to finish was fantastic! We\u2019ve no plans yet to change \u2018Gloria\u2019, but when the time is right, we\u2019ll be hunting Greg down!!
Reply by Dawn Robinson (Dealer) on 8th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Greg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I was happy with the service at Bristol Street Motors Ford Macclesfield because of the great service and was happy to answer my questions in full. They also made sure i was getting good value for the money i was prepared to spend.
I was happy with the service at Bristol Street Motors Ford Macclesfield because of the great service and was happy to answer my questions in full. They also made sure i was getting good value for the money i was prepared to spend.
Reply by Dawn Robinson (Dealer) on 7th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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My experience at Bristol Street Motors Ford Macclesfield was cracking, Jonathan was excellent, very professional throughout
My experience at Bristol Street Motors Ford Macclesfield was cracking, Jonathan was excellent, very professional throughout
Reply by Stuart Oliver (Dealer) on 6th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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The experience at Bristol Street Motors Ford Macclesfield was fantastic because Greg who looked after me was very helpful and knowledgeable about everything which made me feel very comfortable with no pressure
The experience at Bristol Street Motors Ford Macclesfield was fantastic because Greg who looked after me was very helpful and knowledgeable about everything which made me feel very comfortable with no pressure
Reply by Stuart Oliver (Dealer) on 5th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Greg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I'd recommend Bristol Street Motors Ford Macclesfield because they were easy to deal with and both Gregg and Jake were excellent
I'd recommend Bristol Street Motors Ford Macclesfield because they were easy to deal with and both Gregg and Jake were excellent
Reply by Matthew Johnson (Dealer) on 2nd February 2024:
“Good afternoon Elaine. Thank you so much for your kind words! We are so happy to hear that Gregg and Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I'd suggest Bristol Street Motors Ford Macclesfield to a friend because Jake and Gregg go the extra mile and were fantastic in answering all my questions and their friendly but business like approach was second to none.
I'd suggest Bristol Street Motors Ford Macclesfield to a friend because Jake and Gregg go the extra mile and were fantastic in answering all my questions and their friendly but business like approach was second to none.
Reply by Matthew Johnson (Dealer) on 2nd February 2024:
“Good morning Ruth. Thank you so much for your kind words! We are so happy to hear that Jake and Gregg were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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The experience at Bristol Street Motors Ford Macclesfield was great because we had excellent service in a very professional manner.
The experience at Bristol Street Motors Ford Macclesfield was great because we had excellent service in a very professional manner.
Reply by Dean Patterson (Dealer) on 1st February 2024:
“Good morning Barbara. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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The experience was worth. It in the end.
The experience was worth. It in the end.
Reply by Stuart Oliver (Dealer) on 26th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Great job. Got myself Nissan Quashqai from From Ford Macclesfield. Everybody very nice and helpful and the process was very quick. Special mention to Gregg Parkinson who dealt with my purchase super friendly and very helpful. He sorted me out with the exact car I wanted. All in all a very good and fast experi… Read More
Great job. Got myself Nissan Quashqai from From Ford Macclesfield. Everybody very nice and helpful and the process was very quick. Special mention to Gregg Parkinson who dealt with my purchase super friendly and very helpful. He sorted me out with the exact car I wanted. All in all a very good and fast experience. Top Marks.
Reply by Bristol Street Motors Ford Macclesfield (Dealer) on 26th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Great job. Got myself Nissan Quashqai from From Ford Macclesfield. Everybody very nice and helpful and the process was very quick. Special mention to Gregg Parkinson who dealt with my purchase super friendly and very helpful. He sorted me out with the exact car I wanted. All in all a very good and fast experi… Read More
Great job. Got myself Nissan Quashqai from From Ford Macclesfield. Everybody very nice and helpful and the process was very quick. Special mention to Gregg Parkinson who dealt with my purchase super friendly and very helpful. He sorted me out with the exact car I wanted. All in all a very good and fast experience. Top Marks.
Reply by Stuart Oliver (Dealer) on 26th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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First class service and welcoming professional staff
First class service and welcoming professional staff
Reply by Liza Nicholson (Dealer) on 26th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”