3299 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
3,299
Reviews
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The experience at Bristol Street Motors Ford Shirley was fantastic because they were very attentive to my needs and never rushed me into a car sale.
The experience at Bristol Street Motors Ford Shirley was fantastic because they were very attentive to my needs and never rushed me into a car sale.
Reply by Dawn Robinson (Dealer) on 24th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Very helpful
Very helpful
Reply by Keith Briggs (Dealer) on 24th April 2024:
“Hi Tracey, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd definitely recommend Bristol Street Motors Ford Shirley to friends and family because of the High standard of service throughout the purchase process.
I'd definitely recommend Bristol Street Motors Ford Shirley to friends and family because of the High standard of service throughout the purchase process.
Reply by Dean Patterson (Dealer) on 23rd April 2024:
“Good afternoon Michael. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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I'd recommend Bristol Street Motors Ford Shirley because they met the needs I had at what I considered to be a fair price and gave me reasonable part exchange value on the previous (Bristol Street) low-mileage car traded in.
I'd recommend Bristol Street Motors Ford Shirley because they met the needs I had at what I considered to be a fair price and gave me reasonable part exchange value on the previous (Bristol Street) low-mileage car traded in.
Reply by Dawn Robinson (Dealer) on 22nd April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I'd recommend Bristol Street Motors Ford Shirley to a friend because I have always had good service and excellent cars over many years. Always had a follow up in case of problem. I would highly recommend Bristol Street Motors.
I'd recommend Bristol Street Motors Ford Shirley to a friend because I have always had good service and excellent cars over many years. Always had a follow up in case of problem. I would highly recommend Bristol Street Motors.
Reply by Dawn Robinson (Dealer) on 22nd April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I'd suggest Bristol Street Motors Ford Shirley to a friend because the company is reliable and has a large variety of used car for buying.
I'd suggest Bristol Street Motors Ford Shirley to a friend because the company is reliable and has a large variety of used car for buying.
Reply by Liza Nicholson (Dealer) on 18th April 2024:
“Thank you for taking your time to leave this great review! Kind regards, Liza.”
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My experience at Bristol Street Motors Ford Shirley was positive because the salesman (Lazar) as well as one or two others were keen to ensure I had a vehicle as well as the one I really wanted, which is what I purchased. Will look to use them again when it's time to exchange "
My experience at Bristol Street Motors Ford Shirley was positive because the salesman (Lazar) as well as one or two others were keen to ensure I had a vehicle as well as the one I really wanted, which is what I purchased. Will look to use them again when it's time to exchange "
Reply by Liza Nicholson (Dealer) on 17th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Lazar was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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The experience at Bristol Street Motors Ford Shirley was fantastic because I got excellent service and the vehicle I wanted.
The experience at Bristol Street Motors Ford Shirley was fantastic because I got excellent service and the vehicle I wanted.
Reply by Liza Nicholson (Dealer) on 17th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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My experience at Bristol Street Motors Ford Shirley was positive because the salesman (Lazar) as well as one or two others were keen to ensure I had a vehicle as well as the one I really wanted, which is what I purchased. Will look to use them again when it's time to exchange
My experience at Bristol Street Motors Ford Shirley was positive because the salesman (Lazar) as well as one or two others were keen to ensure I had a vehicle as well as the one I really wanted, which is what I purchased. Will look to use them again when it's time to exchange
Reply by Liza Nicholson (Dealer) on 16th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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I was pleased with Bristol Street Motors Ford Shirley and would recommend them because the staff were knowledgeable and friendly. Paperwork was done quickly and they met our delivery date needs.
I was pleased with Bristol Street Motors Ford Shirley and would recommend them because the staff were knowledgeable and friendly. Paperwork was done quickly and they met our delivery date needs.
Reply by Selina Jefferson (Dealer) on 15th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”
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The experience at Bristol Street Motors Ford Shirley was fantastic because they made everything so easy. I've never bought a car before and found that Blake from the sales team made everything very smooth. Very happy with the vehicle, which was delivered straight to my door. I would highly recommend Bristol S… Read More
The experience at Bristol Street Motors Ford Shirley was fantastic because they made everything so easy. I've never bought a car before and found that Blake from the sales team made everything very smooth. Very happy with the vehicle, which was delivered straight to my door. I would highly recommend Bristol Street Motors!
Reply by Liza Nicholson (Dealer) on 15th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Blake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I was happy with the service at Bristol Street Motors Ford Shirley because Mike really went above and beyond to make our deal happen and make sure we was happy and not pressured into a sale, we will definitely be sending customers Mikes way in the future if not returning ourselves
I was happy with the service at Bristol Street Motors Ford Shirley because Mike really went above and beyond to make our deal happen and make sure we was happy and not pressured into a sale, we will definitely be sending customers Mikes way in the future if not returning ourselves
Reply by Chloe Jefferson (Dealer) on 14th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Good car garage. Ask for Mike the salesman very helpful and professional at his job.
Good car garage. Ask for Mike the salesman very helpful and professional at his job.
Reply by Stuart Oliver (Dealer) on 13th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I was pleased with Bristol Street Motors Ford Shirley and would recommend them because the overall service has been brilliant!
I was pleased with Bristol Street Motors Ford Shirley and would recommend them because the overall service has been brilliant!
Reply by Liza Nicholson (Dealer) on 12th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Picked my new car up today ..... thanks to Alex for all his help and making me feel confident with my brand new car \U0001f60a\U0001f60a
Picked my new car up today ..... thanks to Alex for all his help and making me feel confident with my brand new car \U0001f60a\U0001f60a
Reply by Liza Nicholson (Dealer) on 12th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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The staff at Bristol Street Motors Ford Shirley were good because they were very attentive and communicated well.
The staff at Bristol Street Motors Ford Shirley were good because they were very attentive and communicated well.
Reply by Keith Briggs (Dealer) on 12th April 2024:
“Hi Richard, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I was pleased with Bristol Street Motors Ford Shirley and would recommend them because their service is friendly and efficient
I was pleased with Bristol Street Motors Ford Shirley and would recommend them because their service is friendly and efficient
Reply by Keith Briggs (Dealer) on 12th April 2024:
“Hi Michael, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd suggest Bristol Street Motors Ford Shirley to a friend because the sales staff are very polite friendly and know what they are talking about they explain everything to you so you can understand and go over it if you don't understand anything they sorted a few miner issues I had very fast and to my satisfa… Read More
I'd suggest Bristol Street Motors Ford Shirley to a friend because the sales staff are very polite friendly and know what they are talking about they explain everything to you so you can understand and go over it if you don't understand anything they sorted a few miner issues I had very fast and to my satisfaction the after sales has been very good contacted me a few times overall I am very satisfied with the overall service I received .
Reply by Keith Briggs (Dealer) on 12th April 2024:
“Hi Sharon, Thank you for your great review! Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Keith”
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Always great service, been with Ford since 2017, could not fault.
Always great service, been with Ford since 2017, could not fault.
Reply by Stuart Oliver (Dealer) on 7th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I'd suggest Bristol Street Motors Ford Shirley to a friend because the cars are pristine and service is good and dealership seems very trustworthy
I'd suggest Bristol Street Motors Ford Shirley to a friend because the cars are pristine and service is good and dealership seems very trustworthy
Reply by Chloe Jefferson (Dealer) on 6th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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I'd endorse Bristol Street Motors Ford Shirley because the response to any questions I had was dealt with immediately by your sales person Blake Smith, who is a credit to your Company - 1st Class ,
I'd endorse Bristol Street Motors Ford Shirley because the response to any questions I had was dealt with immediately by your sales person Blake Smith, who is a credit to your Company - 1st Class ,
Reply by Stuart Oliver (Dealer) on 3rd April 2024:
“Thank you so much for your kind words! We are so happy to hear that Blake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Excellent customer service
Excellent customer service
Reply by Stuart Oliver (Dealer) on 3rd April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Bristol Street Motors have been amazing throughout this whole process. Tara, my sales rep, was transparent, clear and supportive. She answered all of my queries promptly. She tailored the experience to suit the needs of my young daughter who really struggles with change and was quite nervous about mummy havi… Read More
Bristol Street Motors have been amazing throughout this whole process. Tara, my sales rep, was transparent, clear and supportive. She answered all of my queries promptly. She tailored the experience to suit the needs of my young daughter who really struggles with change and was quite nervous about mummy having a new car. The personal touches made the experience enjoyable, exciting with no complications. I would highly recommend Bristol Street Shirley they were exceptional from start to finish.
Reply by Keith Briggs (Dealer) on 28th March 2024:
“Hi Amber, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Tara and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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The entire process from the first viewing to buying and driving away was easy and very enjoyable.
The entire process from the first viewing to buying and driving away was easy and very enjoyable.
Reply by Matthew Johnson (Dealer) on 25th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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My experience at Bristol Street Motors Ford Shirley was memorable because the sales staff are excellent and Claude spence was extremely helpful
My experience at Bristol Street Motors Ford Shirley was memorable because the sales staff are excellent and Claude spence was extremely helpful
Reply by Matthew Johnson (Dealer) on 22nd March 2024:
“Thank you so much for your kind words! We are so happy to hear that Claude was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I was pleased with Bristol Street Motors Ford Shirley and would recommend using them to friends and family because the service was of a very high standard. The salesman was very professional and was able to answer all my questions, The speed of asking about the vehicle to purchasing and having it delivered w… Read More
I was pleased with Bristol Street Motors Ford Shirley and would recommend using them to friends and family because the service was of a very high standard. The salesman was very professional and was able to answer all my questions, The speed of asking about the vehicle to purchasing and having it delivered was on another level of customer service that was unexpected, very professional and will be using your service again in the future.
Reply by Matthew Johnson (Dealer) on 19th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I'd definitely recommend Bristol Street Motors Ford Shirley to friends and family because The car was delivered to my home and given 14 days to see if i was satisfied. If not then the car would be returned and payment returned to my Bank. This method suited me instead of viewing on site.
I'd definitely recommend Bristol Street Motors Ford Shirley to friends and family because The car was delivered to my home and given 14 days to see if i was satisfied. If not then the car would be returned and payment returned to my Bank. This method suited me instead of viewing on site.
Reply by Keith Briggs (Dealer) on 18th March 2024:
“Hi Ronald, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Bristol Street Motors Ford Shirley were great because the salesman LazarTraparic was absolutely brilliant. I had previously been unhappy with a vehicle I had purchased via Bristol street Shirley. Lazar was made aware of my previous situation and went about and beyond to find a vehicle that would suit my need… Read More
Bristol Street Motors Ford Shirley were great because the salesman LazarTraparic was absolutely brilliant. I had previously been unhappy with a vehicle I had purchased via Bristol street Shirley. Lazar was made aware of my previous situation and went about and beyond to find a vehicle that would suit my needs. He took the time to explain everything to me carefully and even when I was unable to attend a scheduled appointment Lazar contacted me and instead conducted a video call to ensure I didn’t have to wait any longer to get a new car. He was absolutely brilliant.
Reply by Kerry Hall (Dealer) on 16th March 2024:
“Hi Anne-Marie. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Lazar and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry”
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The staff at Bristol Street Motors Ford Shirley were good because they go the extra mile for their customers
The staff at Bristol Street Motors Ford Shirley were good because they go the extra mile for their customers
Reply by Stuart Oliver (Dealer) on 15th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Bristol Street Motors Ford Shirley staff were good because they were extremely helpful. Helped me find a car suitable for myself and my family and within my budget. I would highly recommend Bristol Street.
Bristol Street Motors Ford Shirley staff were good because they were extremely helpful. Helped me find a car suitable for myself and my family and within my budget. I would highly recommend Bristol Street.
Reply by Chloe Jefferson (Dealer) on 10th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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The experience at Bristol Street Motors Ford Shirley was good
The experience at Bristol Street Motors Ford Shirley was good
Reply by Liza Nicholson (Dealer) on 8th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Bristol Street Motors Ford Shirley were great because overall the custmer service and attention to detail was excellent.
Bristol Street Motors Ford Shirley were great because overall the custmer service and attention to detail was excellent.
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good afternoon Felix. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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I'd suggest Bristol Street Motors Ford Shirley to a friend because the staff are very helpful from start to finish on the purchase of a vehicle from them. They all clearly understand your needs and there is no pressure selling....well done to all the staff.
I'd suggest Bristol Street Motors Ford Shirley to a friend because the staff are very helpful from start to finish on the purchase of a vehicle from them. They all clearly understand your needs and there is no pressure selling....well done to all the staff.
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good morning Kamaljit. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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Bristol Street Motors Ford Shirley were great because the sales person Hamid was really helpful, he answered all the questions I needed to know and he was very patient when I changed my mind on what car I wanted to buy, he has since phoned me twice to see how I’m getting on with the car and reassured me tha… Read More
Bristol Street Motors Ford Shirley were great because the sales person Hamid was really helpful, he answered all the questions I needed to know and he was very patient when I changed my mind on what car I wanted to buy, he has since phoned me twice to see how I’m getting on with the car and reassured me that if I have any problems I can just phone him, great customer service.
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good morning Joanne. Thank you so much for your kind words! We are so happy to hear that Hamid was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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The experience at Bristol Street Motors Ford Shirley was great because Blake was very easy to talk to and explained everything very well
The experience at Bristol Street Motors Ford Shirley was great because Blake was very easy to talk to and explained everything very well
Reply by Kerry Hall (Dealer) on 4th March 2024:
“Hi Tom. Thank you so much for your kind words! We are so happy to hear that Blake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”
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The experience at Bristol Street Motors Ford Shirley was fantastic because they give good advice and a good service
The experience at Bristol Street Motors Ford Shirley was fantastic because they give good advice and a good service
Reply by Matthew Johnson (Dealer) on 1st March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Brilliant service bought a few cars from Gary Tim palmer excellent service from all will be going back
Brilliant service bought a few cars from Gary Tim palmer excellent service from all will be going back
Reply by Liza Nicholson (Dealer) on 29th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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The staff at Bristol Street Motors Ford Shirley were good because Claude was extremely helpful and explained everything very clearly. I was a little nervous as it was the first time I had bought a car on my own, but I needn’t have worried as it was a pleasant experience and I was put at ease. There was no p… Read More
The staff at Bristol Street Motors Ford Shirley were good because Claude was extremely helpful and explained everything very clearly. I was a little nervous as it was the first time I had bought a car on my own, but I needn’t have worried as it was a pleasant experience and I was put at ease. There was no pressure put on me at all.
Reply by Matthew Johnson (Dealer) on 28th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Claude was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Bristol Street Motors Ford Shirley staff were good because friendly courteous, knowledgeable and patient thank you
Bristol Street Motors Ford Shirley staff were good because friendly courteous, knowledgeable and patient thank you
Reply by Liza Nicholson (Dealer) on 28th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Very good service, great friendly, knowledgeable and overall a great buy thanks Claude
Very good service, great friendly, knowledgeable and overall a great buy thanks Claude
Reply by Liza Nicholson (Dealer) on 28th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Bristol Street Motors Ford Shirley staff were good because they go out of there way to get you a car on a budget you can afford, John went above and beyond, and I felt at ease and comfortable as a woman purchasing a new car on my own, a very friendly and relaxed atmosphere, thank you John.
Bristol Street Motors Ford Shirley staff were good because they go out of there way to get you a car on a budget you can afford, John went above and beyond, and I felt at ease and comfortable as a woman purchasing a new car on my own, a very friendly and relaxed atmosphere, thank you John.
Reply by Dawn Robinson (Dealer) on 23rd February 2024:
“Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Had a very good experience at ford Shirley, Lazar was very professional, he took myself and my husband out on a test drive, I was very happy with the Ford Puma, and the trade price, made it very affordable. thank you Lazar.
Had a very good experience at ford Shirley, Lazar was very professional, he took myself and my husband out on a test drive, I was very happy with the Ford Puma, and the trade price, made it very affordable. thank you Lazar.
Reply by Bristol Street Motors Ford Shirley (Dealer) on 18th February 2024:
“Thanks for taking the time to mark us as 4 stars! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 19th February 2024:
“Hi Norreen, Thank you so much for your kind words! We are so happy to hear that Lazar was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Fantastic support from Numaan and Dan when our old car was stolen. Love our new car and the process of getting it sorted was really easy!
Fantastic support from Numaan and Dan when our old car was stolen. Love our new car and the process of getting it sorted was really easy!
Reply by Dean Patterson (Dealer) on 18th February 2024:
“Good afternoon Michael. Thank you so much for your kind words! We are so happy to hear that Numaan and Dan were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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Numaan and Dan provided amazing service helping us out when our old fiesta was stolen. The team helped us find a car which fit us really well and got it out to us for a test drive really fast. The whole process was really easy and we look forward to getting our next car with the team!
Numaan and Dan provided amazing service helping us out when our old fiesta was stolen. The team helped us find a car which fit us really well and got it out to us for a test drive really fast. The whole process was really easy and we look forward to getting our next car with the team!
Reply by Dean Patterson (Dealer) on 18th February 2024:
“Good afternoon Michael. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Numaan, Dan and the team. We hope to see you again soon. Happy motoring, Dean.”
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I would recommend Bristol Street Motors Ford Shirley to friends and family
I would recommend Bristol Street Motors Ford Shirley to friends and family
Reply by Kerry Hall (Dealer) on 16th February 2024:
“Hi Heather, Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”
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The experience at Bristol Street Motors Ford Shirley was great because Mike, the sales assistant, went the extra mile for me.
The experience at Bristol Street Motors Ford Shirley was great because Mike, the sales assistant, went the extra mile for me.
Reply by Dean Patterson (Dealer) on 15th February 2024:
“Good afternoon Elaine. Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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My experience at Bristol Street Motors Ford Shirley was memorable because the salesman (John Gardiner) was excellent, he was really helpful, going out of his way to alleviate my anxiety and concerns. I can honestly say I probably wouldn’t have gone ahead with my purchase had it not been for the service and … Read More
My experience at Bristol Street Motors Ford Shirley was memorable because the salesman (John Gardiner) was excellent, he was really helpful, going out of his way to alleviate my anxiety and concerns. I can honestly say I probably wouldn’t have gone ahead with my purchase had it not been for the service and help I received
Reply by Matthew Johnson (Dealer) on 15th February 2024:
“Good morning Suzanne. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I'd recommend Bristol Street Motors Ford Shirley to a friend because sales man (Claude) wasn't pushy, felt we weren't in control and not made to feel pressured into anything.
I'd recommend Bristol Street Motors Ford Shirley to a friend because sales man (Claude) wasn't pushy, felt we weren't in control and not made to feel pressured into anything.
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Sally. Thank you so much for your kind words! We are so happy to hear that Claude was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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I recently bought a Nissan Qashqai from Bristol street motors in Shirley, Solihull. Jan 2024. Blake the salesman was great , polite, helpful and all information and questions answered with ease and a very professional. No hard sell at all. Would deal with Blake again. Rob the mechanic, a great guy. Explained … Read More
I recently bought a Nissan Qashqai from Bristol street motors in Shirley, Solihull. Jan 2024. Blake the salesman was great , polite, helpful and all information and questions answered with ease and a very professional. No hard sell at all. Would deal with Blake again. Rob the mechanic, a great guy. Explained how the car was prepared , full service given and service log up to date. The car was presented to me in pristine condition. Excellent service from Bristol Street motors. The buying and receiving the car was effortless and a nice simple experience. Well done to the people at Bristol street. I would recommend these guys and this is the 3rd car i have bought from them.
Reply by Liza Nicholson (Dealer) on 14th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Blake and Rob were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Reasonably priced compared to other garages and they went above and beyond to make the deal happen even with after sales care negotiations that were held upon sale they've held up there side of the bargain good service great valet service when I picked up the car a real credit to the garage Daniel or numaan g… Read More
Reasonably priced compared to other garages and they went above and beyond to make the deal happen even with after sales care negotiations that were held upon sale they've held up there side of the bargain good service great valet service when I picked up the car a real credit to the garage Daniel or numaan great exceptional service would highly recommend those lads will definitely be going back
Reply by Dean Patterson (Dealer) on 13th February 2024:
“Good afternoon Chris. Thank you so much for your kind words! We are so happy to hear that Daniel and Numaan were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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I'd recommend Bristol Street Motors Ford Shirley because I had a friendly salesperson who helped me choose the right vehicle for us. He went above and beyond.
I'd recommend Bristol Street Motors Ford Shirley because I had a friendly salesperson who helped me choose the right vehicle for us. He went above and beyond.
Reply by Dean Patterson (Dealer) on 13th February 2024:
“Good afternoon Lauren. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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Bristol Street Motors Ford Shirley staff were good because Blake the sales man was extremely helpful and competent at every stage and very polite. I would deal with Blake again. Rob the mechanic was a great guy, he explained what and how the car was prepared and the car delivered to me was in pristine conditi… Read More
Bristol Street Motors Ford Shirley staff were good because Blake the sales man was extremely helpful and competent at every stage and very polite. I would deal with Blake again. Rob the mechanic was a great guy, he explained what and how the car was prepared and the car delivered to me was in pristine condition. All car paperwork and car was serviced and full valet before i received the car. A joy to deal with Blake and Rob. Well done Bristol Street Motors
Reply by Kerry Hall (Dealer) on 13th February 2024:
“Hi Patrick. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Blake, Rob and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry”
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I'd recommend Bristol Street Motors Ford Shirley to anyone because despite an earlier set back they couldn't do enough for me.
I'd recommend Bristol Street Motors Ford Shirley to anyone because despite an earlier set back they couldn't do enough for me.
Reply by Dawn Robinson (Dealer) on 12th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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My experience at Bristol Street Motors Ford Shirley was cracking because the service and information I received was excellent in particular Hamid Rahman, Sales Advisor who was incredibly helpful, friendly and knowledgeable.
My experience at Bristol Street Motors Ford Shirley was cracking because the service and information I received was excellent in particular Hamid Rahman, Sales Advisor who was incredibly helpful, friendly and knowledgeable.
Reply by Dawn Robinson (Dealer) on 12th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Hamid was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Bristol Street Motors Ford Shirley were great because they are reasonably priced and honour there side of the deal when negotiating with them they've gone above and beyond to keep me happy Daniel and numaan come highly recommend to deal with
Bristol Street Motors Ford Shirley were great because they are reasonably priced and honour there side of the deal when negotiating with them they've gone above and beyond to keep me happy Daniel and numaan come highly recommend to deal with
Reply by Dawn Robinson (Dealer) on 12th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Daniel, Numaan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Very helpfully sent video through of car\xe2\x80\xa6. And followed up\xe2\x80\xa6. But I had found a lower mileage example elsewhere
Very helpfully sent video through of car\xe2\x80\xa6. And followed up\xe2\x80\xa6. But I had found a lower mileage example elsewhere
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A very friendly and professional service from Blake and the team at BSM Shirley ensured I was happy with my vehicle.
A very friendly and professional service from Blake and the team at BSM Shirley ensured I was happy with my vehicle.
Reply by Chloe Jefferson (Dealer) on 10th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Blake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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fantastic people to deal with highly recommend
fantastic people to deal with highly recommend
Reply by Dawn Robinson (Dealer) on 9th February 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”
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Bristol Street Motors Ford Shirley were great because John was very helpful throughout the whole process.
Bristol Street Motors Ford Shirley were great because John was very helpful throughout the whole process.
Reply by Selina Jefferson (Dealer) on 7th February 2024:
“Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina”
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My experience at Bristol Street Motors Ford Shirley was memorable because the standard of premises, stock and the friendly professional service of all managers of staff is first class with particular praise and patience due to salesman Mike.
My experience at Bristol Street Motors Ford Shirley was memorable because the standard of premises, stock and the friendly professional service of all managers of staff is first class with particular praise and patience due to salesman Mike.
Reply by Dawn Robinson (Dealer) on 7th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Picked up a new battery for my Focus. Kevin always a pleasure to deal with 5 star service.. Thanks \U0001f44d
Picked up a new battery for my Focus. Kevin always a pleasure to deal with 5 star service.. Thanks \U0001f44d
Reply by Chloe Jefferson (Dealer) on 4th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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My experience at Bristol Street Motors Ford Shirley was memorable because the salesman was very knowledgeable and friendly
My experience at Bristol Street Motors Ford Shirley was memorable because the salesman was very knowledgeable and friendly
Reply by Keith Briggs (Dealer) on 2nd February 2024:
“Hi Kevan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd definitely recommend Bristol Street Motors Ford Shirley to friends and family because of the friendly and professional service. John and Tim went above and beyond for me and found me the car I wanted. Great experience.
I'd definitely recommend Bristol Street Motors Ford Shirley to friends and family because of the friendly and professional service. John and Tim went above and beyond for me and found me the car I wanted. Great experience.
Reply by Matthew Johnson (Dealer) on 2nd February 2024:
“Good afternoon Sharon. Thank you so much for your kind words! We are so happy to hear that John and Tim were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I'd recommend Bristol Street Motors Ford Shirley to a friend because I and my family have had first class service and in my purchase John Gardiner was exceptionally helpful with the procedure including extra warranties and temporary insurance with a quote for full insurance but I had existing cover.
I'd recommend Bristol Street Motors Ford Shirley to a friend because I and my family have had first class service and in my purchase John Gardiner was exceptionally helpful with the procedure including extra warranties and temporary insurance with a quote for full insurance but I had existing cover.
Reply by Stuart Oliver (Dealer) on 1st February 2024:
“Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Bought numbers cars from Bristol street Shirley over the years, always dealing with Steve Clayton. Always great to deal with.
Bought numbers cars from Bristol street Shirley over the years, always dealing with Steve Clayton. Always great to deal with.
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, STuart.”
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Just bought a used Nissan Juke through Bristol Street in Shirley, Solihull.We had a good experience throughout.We'd particularly like to call out Mike Chiyangwa for making it a very friendly and enjoyable process.Thank you Mike,from Elaine & David.
Just bought a used Nissan Juke through Bristol Street in Shirley, Solihull.We had a good experience throughout.We'd particularly like to call out Mike Chiyangwa for making it a very friendly and enjoyable process.Thank you Mike,from Elaine & David.
Reply by Keith Briggs (Dealer) on 30th January 2024:
“Hi David, Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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My experience at Bristol Street Motors Ford Shirley was positive because the service I received from start to finish was 1st class from all staff I dealt with were polite courteous and extremely knowledgeable in their fields
My experience at Bristol Street Motors Ford Shirley was positive because the service I received from start to finish was 1st class from all staff I dealt with were polite courteous and extremely knowledgeable in their fields
Reply by Dawn Robinson (Dealer) on 29th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Full of cheap cars
Full of cheap cars
Reply by Chloe Jefferson (Dealer) on 27th January 2024:
“Thank you for taking the time to leave this review. Kind regards , Chloe”
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I had a great experience at Bristol Street Motors Ford Shirley because they helped me find the right car and the right price.
I had a great experience at Bristol Street Motors Ford Shirley because they helped me find the right car and the right price.
Reply by Liza Nicholson (Dealer) on 26th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”