821 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
821
Reviews
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Such a pleasurable experience from start to finish, Scott made everything so easy to understand and went through everything with me and was available whenever I had a question.
Such a pleasurable experience from start to finish, Scott made everything so easy to understand and went through everything with me and was available whenever I had a question.
Reply by Dean Patterson (Dealer) on 23rd April 2024:
“Good afternoon Kirsty. Thank you for taking the time to leave a review regarding your experience with Scott in our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”
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Scott was great from start to finish, really helpful and made the process really easy!
Scott was great from start to finish, really helpful and made the process really easy!
Reply by Liza Nicholson (Dealer) on 19th April 2024:
“Good afternoon Kirsty. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”
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Absolutely amazing!
Absolutely amazing!
Reply by Kerry Hall (Dealer) on 19th April 2024:
“Good morning Skye. Thank you for taking the time to leave a review regarding your experience with our team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Kerry”
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We felt welcomed and valued as customers from our first contact with Renault Derby. Scott Burton provided us with an excellent service - he is knowledgeable, well-informed and courteous. There was no hard-sell; Scott was keen to ensure we purchased the vehicle that was right for us, and he offered several opt… Read More
We felt welcomed and valued as customers from our first contact with Renault Derby. Scott Burton provided us with an excellent service - he is knowledgeable, well-informed and courteous. There was no hard-sell; Scott was keen to ensure we purchased the vehicle that was right for us, and he offered several options and alternatives. I am happy to thoroughly recommend Renault Derby - we consider we have been fortunate in our dealings with them.
Reply by Liza Nicholson (Dealer) on 16th April 2024:
“Good afternoon Graham. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”
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I'd definitely recommend Bristol Street Motors Renault Derby to friends and family because they were all so helpful and couldn’t do enough and very helpful Scot is amazing and so very helpful if there is anything you need to know he will help anyway he can
I'd definitely recommend Bristol Street Motors Renault Derby to friends and family because they were all so helpful and couldn’t do enough and very helpful Scot is amazing and so very helpful if there is anything you need to know he will help anyway he can
Reply by Selina Jefferson (Dealer) on 15th April 2024:
“Good evening Graham. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Selina.”
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Bristol Street Motors Renault Derby were fantastic because the sales team Rob mainly and Matt and Chris were brilliant, attentive, helpful and friendly
Bristol Street Motors Renault Derby were fantastic because the sales team Rob mainly and Matt and Chris were brilliant, attentive, helpful and friendly
Reply by Keith Briggs (Dealer) on 12th April 2024:
“Hi Maxine. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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My experience at Bristol Street Motors Renault Derby was memorable because the staff are very friendly, efficient and helpful. Scott Burton was excellent.
My experience at Bristol Street Motors Renault Derby was memorable because the staff are very friendly, efficient and helpful. Scott Burton was excellent.
Reply by Liza Nicholson (Dealer) on 9th April 2024:
“Good afternoon John. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”
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I just want to say a big thank you to Jan. He was great throughout the whole process and really helped me out! Thanks again Jan!
I just want to say a big thank you to Jan. He was great throughout the whole process and really helped me out! Thanks again Jan!
Reply by Keith Briggs (Dealer) on 9th April 2024:
“Good afternoon Joshua, . Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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M\xe9gane in for annual service, completed on time with one reported problem which I knew about. Fixed it for me. Good service
M\xe9gane in for annual service, completed on time with one reported problem which I knew about. Fixed it for me. Good service
Reply by Chloe Jefferson (Dealer) on 7th April 2024:
“Good afternoon Cessna. Thank you for taking the time to leave a review regarding your experience with our service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe”
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Excellent
Excellent
Reply by Dean Patterson (Dealer) on 6th April 2024:
“Good afternoon Kwame. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”
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Haley was amazing she made us feel special from start to finish and knew everything we needed to know, she kept me informed on the progress of my new car. It was Haley\u2019s kindness and lovely personality that made our decision easy with going with a Renault Clio.
Haley was amazing she made us feel special from start to finish and knew everything we needed to know, she kept me informed on the progress of my new car. It was Haley\u2019s kindness and lovely personality that made our decision easy with going with a Renault Clio.
Reply by Dean Patterson (Dealer) on 4th April 2024:
“Good afternoon Nigel. Thank you for taking the time to leave a review regarding your experience with Haley in our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”
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I felt the service was very quick however, very personal and our presence was acknowledged as soon as we arrived in the showroom it felt a very personal service and prompt service! Above excellent!
I felt the service was very quick however, very personal and our presence was acknowledged as soon as we arrived in the showroom it felt a very personal service and prompt service! Above excellent!
Reply by Bristol Street Motors Renault Derby (Dealer) on 4th April 2024:
“Good morning, Sylvia. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
Reply by Stuart Oliver (Dealer) on 4th April 2024:
“Good morning, Sylvia. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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Lovely service Jan was very professional and polite efficient and explain all the processes very well.
Lovely service Jan was very professional and polite efficient and explain all the processes very well.
Reply by Stuart Oliver (Dealer) on 4th April 2024:
“Good morning, Anne-Marie. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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I cannot fault the service I received. no hard sell all options explained to me will definitely use again.
I cannot fault the service I received. no hard sell all options explained to me will definitely use again.
Reply by Dawn Robinson (Dealer) on 1st April 2024:
“Good afternoon Jean. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”
Reply by Keith Briggs (Dealer) on 1st April 2024:
“Good afternoon Jean. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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Excellent service and Scott was amazing more than five stars. Amazing staff all around all welcoming. Scott did an amazing job and I really hope he didn't get stressed with the wrong plates \U0001f602 it seriously was not an issue and no apologies was needed as it was no fault we did come with double trouble.… Read More
Excellent service and Scott was amazing more than five stars. Amazing staff all around all welcoming. Scott did an amazing job and I really hope he didn't get stressed with the wrong plates \U0001f602 it seriously was not an issue and no apologies was needed as it was no fault we did come with double trouble. Keep up all your amazing hard work \U0001f44d
Reply by Chloe Jefferson (Dealer) on 30th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Scott was fantastic 4th Clio and this one is the best Thank you so much
Scott was fantastic 4th Clio and this one is the best Thank you so much
Reply by Bristol Street Motors Renault Derby (Dealer) on 30th March 2024:
“Good morning Chris. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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Chris was fantastic 4th Clio and this one is the best Thank you so much
Chris was fantastic 4th Clio and this one is the best Thank you so much
Reply by Matthew Johnson (Dealer) on 30th March 2024:
“Good morning Chris. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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Our welcome to collect the car was above and beyond what I expected. Very impressed with Jan and the team for this. Also Jan always kept me up to date pre-delivery of the car. I will definitely be returning.
Our welcome to collect the car was above and beyond what I expected. Very impressed with Jan and the team for this. Also Jan always kept me up to date pre-delivery of the car. I will definitely be returning.
Reply by Dawn Robinson (Dealer) on 29th March 2024:
“Thanks for taking the time to mark us as 5 stars for Renault Derby ! Kind regards Dawn”
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I have always only recieved top class service at Renault in Derby! Chris the sales manager are excellent!
I have always only recieved top class service at Renault in Derby! Chris the sales manager are excellent!
Reply by Keith Briggs (Dealer) on 28th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Absolutely Brilliant!
Absolutely Brilliant!
Reply by Bristol Street Motors Renault Derby (Dealer) on 28th March 2024:
“Good afternoon Robert. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 28th March 2024:
“Good afternoon Robert. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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Today I phoned to see if they had the Renault Alpine in stock as my car engine failed this week; Unfortunately not, but that\u2019s not their fault, their factory built to order; Once I got off the phone not known to me they were searching and trying to help me; They phoned me an hour after and said that had … Read More
Today I phoned to see if they had the Renault Alpine in stock as my car engine failed this week; Unfortunately not, but that\u2019s not their fault, their factory built to order; Once I got off the phone not known to me they were searching and trying to help me; They phoned me an hour after and said that had something for me; I couldn\u2019t believe they took their time after that one call to get me back on the road; So if your looking for a new Renault, I\u2019m 100% they will go above and beyond for you! I\u2019ve not purchased on this occasion as I\u2019m looking for a specific car but their customer service & friendly team were just amazing;
Reply by Matthew Johnson (Dealer) on 27th March 2024:
“Good afternoon Stephanie. Thank you for taking the time to leave a review regarding your experience with our team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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Today I phoned to see if they had the Renault Alpine in stock as my car engine failed this week; Unfortunately not, but that\u2019s not their fault, their factory build to order; Once I got off the phone not known to me they were searching and trying to help me; They phoned me an hour after and said that had … Read More
Today I phoned to see if they had the Renault Alpine in stock as my car engine failed this week; Unfortunately not, but that\u2019s not their fault, their factory build to order; Once I got off the phone not known to me they were searching and trying to help me; They phoned me an hour after and said that had something for me; I couldn\u2019t believe they took their time after that one call to get me back on the road; So if your looking for a new Renault, I\u2019m 100% they will go above and beyond for you! I\u2019ve not purchased on this occasion as I\u2019m looking for a specific car but their customer service & friendly team were just amazing;
Reply by Matthew Johnson (Dealer) on 27th March 2024:
“Good afternoon Stephanie. Thank you for taking the time to leave a review regarding your experience with our team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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The whole purchasing experience was superb . From ordering to keeping us informed of the new cars arrival was excellant.. the sales team were great and made a real fuss for my sons birthday they went above and beyond with a car reveal etc .. Best dealers in 50 years of buying motors !
The whole purchasing experience was superb . From ordering to keeping us informed of the new cars arrival was excellant.. the sales team were great and made a real fuss for my sons birthday they went above and beyond with a car reveal etc .. Best dealers in 50 years of buying motors !
Reply by Keith Briggs (Dealer) on 27th March 2024:
“Hi Carl, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 27th March 2024:
“Good afternoon Carl. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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We had a real issue with the car, the after sales to rectify this was excellent and couldn\u2019t have asked for anything more. Rob green and the manager Chris were fantastic and credit to Bristol street My only gripe is it is near on impossible getting through to people with your call handling phone system a… Read More
We had a real issue with the car, the after sales to rectify this was excellent and couldn\u2019t have asked for anything more. Rob green and the manager Chris were fantastic and credit to Bristol street My only gripe is it is near on impossible getting through to people with your call handling phone system and as a friendly comment I think this could be improved along with some training on telephone manner
Reply by Keith Briggs (Dealer) on 27th March 2024:
“Good afternoon Mr Harvey Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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The staff at Bristol Street Motors Renault Derby were good because they were friendly,efficient and professional.
The staff at Bristol Street Motors Renault Derby were good because they were friendly,efficient and professional.
Reply by Matthew Johnson (Dealer) on 25th March 2024:
“Good afternoon Glen. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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Very easy purchase, my requirements were listened to and addressed well and the vehicle recommended was a perfect fit. The part exchange process was fair and well executed and the options for add ons and finance well explained.
Very easy purchase, my requirements were listened to and addressed well and the vehicle recommended was a perfect fit. The part exchange process was fair and well executed and the options for add ons and finance well explained.
Reply by Keith Briggs (Dealer) on 23rd March 2024:
“Hi Ross. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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Superb service all round from Scott Burton of Bristol Street Motors Renault. Scott made the entire process a breeze and was an absolute pleasure to deal with. He went above and beyond to ensure everything was perfect. I would return to this dealership (and ask for Scott) in a heartbeat. Thank you so much.
Superb service all round from Scott Burton of Bristol Street Motors Renault. Scott made the entire process a breeze and was an absolute pleasure to deal with. He went above and beyond to ensure everything was perfect. I would return to this dealership (and ask for Scott) in a heartbeat. Thank you so much.
Reply by Keith Briggs (Dealer) on 20th March 2024:
“Good afternoon Deb, . Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received from Scott. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Keith”
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Scott is a fantastic salesman , he is extremely knowledgeable. He took us on a test drive and explained all about the car and the ordering process. The show room is extremely clean and inviting, all staff are lovely everyone acknowledges you on arrival. The coffee machine is a wonderful touch. Highly recommen… Read More
Scott is a fantastic salesman , he is extremely knowledgeable. He took us on a test drive and explained all about the car and the ordering process. The show room is extremely clean and inviting, all staff are lovely everyone acknowledges you on arrival. The coffee machine is a wonderful touch. Highly recommend Renault.
Reply by Matthew Johnson (Dealer) on 18th March 2024:
“Good Morning Zoe. Thank you for taking the time to leave a review regarding your experience with Scott and our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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Just into my first week with my new Clio purchased from Renault Bristol Street Derby, Super pleased with the car and I cannot praise Scott Burton enough for his professionalism and guidance with the purchase. Scott went above and beyond to ensure I was completely satisfied and took the time out of his working… Read More
Just into my first week with my new Clio purchased from Renault Bristol Street Derby, Super pleased with the car and I cannot praise Scott Burton enough for his professionalism and guidance with the purchase. Scott went above and beyond to ensure I was completely satisfied and took the time out of his working day to actually deliver the car to me in Cheshire and also help me navigate all the additions to the latest model.
Reply by Matthew Johnson (Dealer) on 18th March 2024:
“Good Morning Jayne. Thank you for taking the time to leave a review regarding your experience with Scott and our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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Good experience when I brought my car in Feb 24. I was dealt with my Dan who was fantastic. Would recommend to family and friends.
Good experience when I brought my car in Feb 24. I was dealt with my Dan who was fantastic. Would recommend to family and friends.
Reply by Matthew Johnson (Dealer) on 18th March 2024:
“Good morning Elanor, Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
Reply by Matthew Johnson (Dealer) on 18th March 2024:
“Good morning Eleanor. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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I was happy with the service at Bristol Street Motors Renault Derby because they were extremely helpful but not at all pushy. Kept in contact throughout the purchase.
I was happy with the service at Bristol Street Motors Renault Derby because they were extremely helpful but not at all pushy. Kept in contact throughout the purchase.
Reply by Dean Patterson (Dealer) on 17th March 2024:
“Good morning Laura. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”
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I'd recommend Bristol Street Motors Renault Derby because the service is exceptional, and they always work with you to get the right car for a good price.
I'd recommend Bristol Street Motors Renault Derby because the service is exceptional, and they always work with you to get the right car for a good price.
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Good afternoon Vikki. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”
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The experience at Bristol Street Motors Renault Derby was good because I didn't feel pressured and the team worked together to assist and answer any questions.
The experience at Bristol Street Motors Renault Derby was good because I didn't feel pressured and the team worked together to assist and answer any questions.
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Good afternoon Darren. Thank you for taking the time to leave a review regarding your experience with our 00000 Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”
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A very enjoyable experience
A very enjoyable experience
Reply by Bristol Street Motors Renault Derby (Dealer) on 14th March 2024:
“Good afternoon Lou . Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 14th March 2024:
“Good afternoon Lou . Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn”
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Good experience, guy at reception answered my queries knowledgeably. Very satisfied.
Good experience, guy at reception answered my queries knowledgeably. Very satisfied.
Reply by Stuart Oliver (Dealer) on 12th March 2024:
“Good afternoon Maggie. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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Professional, efficient service
Professional, efficient service
Reply by Bristol Street Motors Renault Derby (Dealer) on 11th March 2024:
“Good afternoon Mark. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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Professional, efficient service
Professional, efficient service
Reply by Bristol Street Motors Renault Derby (Dealer) on 11th March 2024:
“Good afternoon Mark. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
Reply by Stuart Oliver (Dealer) on 11th March 2024:
“Good afternoon Mark. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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Staff were very helpful and went the extra mile to make the buying experience great.
Staff were very helpful and went the extra mile to make the buying experience great.
Reply by Dean Patterson (Dealer) on 8th March 2024:
“Good afternoon Paul. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”
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The experience at Bristol Street Motors Renault Derby was great because the service was good
The experience at Bristol Street Motors Renault Derby was great because the service was good
Reply by Dean Patterson (Dealer) on 6th March 2024:
“Good morning Lynne. Thank you for taking the time to leave a score regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”
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Always kept me informed and always a good experience with staff
Always kept me informed and always a good experience with staff
Reply by Bristol Street Motors Renault Derby (Dealer) on 4th March 2024:
“Thanks for the great score for Renault Derby, thanks Dawn”
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I would recommend Bristol Street Motors Renault Derby to friends and family because the sales department is very helpful and does not make you feel under pessure to buy
I would recommend Bristol Street Motors Renault Derby to friends and family because the sales department is very helpful and does not make you feel under pessure to buy
Reply by Dawn Robinson (Dealer) on 4th March 2024:
“Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby . We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn”
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I have never had any problems with yourselves all your staff are a credit to the Renault brand
I have never had any problems with yourselves all your staff are a credit to the Renault brand
Reply by Keith Briggs (Dealer) on 4th March 2024:
“Good Morning Lance. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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Absolutely brilliant salesman and very friendly and helpful
Absolutely brilliant salesman and very friendly and helpful
Reply by Stuart Oliver (Dealer) on 1st March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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This is my second time dealing with Jan and he was excellent in finding me the right car for what my requirements were highly recommended
This is my second time dealing with Jan and he was excellent in finding me the right car for what my requirements were highly recommended
Reply by Keith Briggs (Dealer) on 20th February 2024:
“Good afternoon Callum. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”
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The experience at Bristol Street Motors Renault Derby was great because they were professional, polite, not too pushy wrt finance options when we wanted to pay cash and honest.
The experience at Bristol Street Motors Renault Derby was great because they were professional, polite, not too pushy wrt finance options when we wanted to pay cash and honest.
Reply by Dean Patterson (Dealer) on 15th February 2024:
“Good afternoon Michael. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean.”
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Came here on Monday to look for another car, saw one I liked and Mr Richard Cooper came across and got us the keys so we can have a good look inside. He was very pleasant very helpful also helped with the digital paperwork which I was not good at. I fetched my new car today I will always be grateful to Richar… Read More
Came here on Monday to look for another car, saw one I liked and Mr Richard Cooper came across and got us the keys so we can have a good look inside. He was very pleasant very helpful also helped with the digital paperwork which I was not good at. I fetched my new car today I will always be grateful to Richard he has been fantastic from the start to the finish.
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Mandy. Thank you for taking the time to leave a review regarding your experience with Richard in our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean.”
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From booking the service on the phone, to dropping off and collecting the car after the service I can say I am more than satisfied with the staff and their customer care. They answered all our questions and gave clear and simple instructions regarding the service procedure. I found Nicola on the Service Desk … Read More
From booking the service on the phone, to dropping off and collecting the car after the service I can say I am more than satisfied with the staff and their customer care. They answered all our questions and gave clear and simple instructions regarding the service procedure. I found Nicola on the Service Desk to be friendly, professional and clearly understood what was required. Thank you Bristol Street Motors.
Reply by Liza Nicholson (Dealer) on 10th February 2024:
“Good morning Greg. Thank you for taking the time to leave a review regarding your experience with our service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”
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Picked up my car today great customer service from Richard cooper helped me from the start of the process till the end and responded very fast \U0001f37b here\u2019s to many more cars in the future.
Picked up my car today great customer service from Richard cooper helped me from the start of the process till the end and responded very fast \U0001f37b here\u2019s to many more cars in the future.
Reply by Liza Nicholson (Dealer) on 10th February 2024:
“Good morning Harry. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”
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A great experience in buying a car , can't believe how well I was looked after from start to picking my car up , a big thankyou to Scott Burton he was very freindly , polite and made sure everything went smoothly, would highly recommend buying your car from Bristrol Street Motors .
A great experience in buying a car , can't believe how well I was looked after from start to picking my car up , a big thankyou to Scott Burton he was very freindly , polite and made sure everything went smoothly, would highly recommend buying your car from Bristrol Street Motors .
Reply by Bristol Street Motors Renault Derby (Dealer) on 8th February 2024:
“Good afternoon Elaine. Thank you for taking the time to leave a review regarding your experience with Scott at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 8th February 2024:
“Good afternoon Elaine. Thank you for taking the time to leave a review regarding your experience with Scott at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”
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Always kept me informed
Always kept me informed
Reply by Dawn Robinson (Dealer) on 8th February 2024:
“Thanks for the great score for Renault Derby, thanks Dawn”
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Great service & team. Jan has looked after me with my last 2 cars and always gets a great deal. Highly recommend x
Great service & team. Jan has looked after me with my last 2 cars and always gets a great deal. Highly recommend x
Reply by Keith Briggs (Dealer) on 4th February 2024:
“Hi gina, Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 4th February 2024:
“Good afternoon Gina Thank you for taking the time to leave a review regarding your experience with our sales team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receives the recognition that they deserve. Kind regards keith”
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Emma, Nicola and Mo are very nice that work on main service desk. Glen in workshop is very nice person.
Emma, Nicola and Mo are very nice that work on main service desk. Glen in workshop is very nice person.
Reply by Matthew Johnson (Dealer) on 1st February 2024:
“Good afternoon Amy. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received from Emma, Nicola, Mo and Glen. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”
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Clean showroom, helpful friendly staff and a large selection of vehicles.
Clean showroom, helpful friendly staff and a large selection of vehicles.
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Good morning, Gary. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Good morning, Gary. Thank you for taking the time to leave a review regarding your experience with our 00000 Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Good morning, Gary. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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Staff was very helpful \U0001f642 \U0001f44d just took a few hours for service got my car back washed and cleaned ty \U0001f44d good job
Staff was very helpful \U0001f642 \U0001f44d just took a few hours for service got my car back washed and cleaned ty \U0001f44d good job
Reply by Keith Briggs (Dealer) on 30th January 2024:
“Good afternoon Martin. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Keith”
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My experience at Bristol Street Motors Renault Derby was positive, the customer service was exceptional, the preparation of the car was to a high standard. Matt went through all the documents in detailing and the handover was brilliant. The team have been in contact since to check in on how the car is running… Read More
My experience at Bristol Street Motors Renault Derby was positive, the customer service was exceptional, the preparation of the car was to a high standard. Matt went through all the documents in detailing and the handover was brilliant. The team have been in contact since to check in on how the car is running. All in all positive experience. Thanks
Reply by Stuart Oliver (Dealer) on 30th January 2024:
“Good morning, Danielle. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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Very professional, great service, great product :-)
Very professional, great service, great product :-)
Reply by Bristol Street Motors Renault Derby (Dealer) on 29th January 2024:
“Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 29th January 2024:
“Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”
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From the first time we attended to look at the Clio, until we picked it up, the service was excellent. Aaron the sales exec was polite, professional and ensured that we were kept up to date with our order. I couldn't have asked for any more
From the first time we attended to look at the Clio, until we picked it up, the service was excellent. Aaron the sales exec was polite, professional and ensured that we were kept up to date with our order. I couldn't have asked for any more
Reply by Stuart Oliver (Dealer) on 29th January 2024:
“Good afternoon Lyndsay. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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I'd definitely recommend Bristol Street Motors Renault Derby to friends and family because the service we received was exceptional. We were looked after very well. Jan was polite, understanding, listened, explained everything clearly, answered our questions and took us through everything step by step. He was … Read More
I'd definitely recommend Bristol Street Motors Renault Derby to friends and family because the service we received was exceptional. We were looked after very well. Jan was polite, understanding, listened, explained everything clearly, answered our questions and took us through everything step by step. He was also supported very well by his manager, who provided additional information when required. We are completely satisfied with the service we received, would definitely return in the future to buy another car and am enjoying our new car.
Reply by Stuart Oliver (Dealer) on 29th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I had a great experience at Bristol Street Motors Renault Derby because they when the extra miles which is normal at Bristol Street motors and thas is my second car from your store
I had a great experience at Bristol Street Motors Renault Derby because they when the extra miles which is normal at Bristol Street motors and thas is my second car from your store
Reply by Stuart Oliver (Dealer) on 26th January 2024:
“Good afternoon Roberto. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”
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Bristol Street Motors Renault Derby were helpful because they found the ideal car for me and made it so easy to collect
Bristol Street Motors Renault Derby were helpful because they found the ideal car for me and made it so easy to collect
Reply by Liza Nicholson (Dealer) on 26th January 2024:
“Good morning Alison. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”