2340 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,340

Reviews

93
Overall Satisfaction
96
Would Recommend
  • Bristol Street Motors Vauxhall Carlisle were great because they took the time to find the vehicle best suited for us.

    Bristol Street Motors Vauxhall Carlisle were great because they took the time to find the vehicle best suited for us.

    Reply by Liza Nicholson (Dealer) on 16th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The cars and service plan were affordable and the sale process was very efficient. The sales person was knowledgeable and friendly and offered the various packages and plans without any sales pressure.

    The cars and service plan were affordable and the sale process was very efficient. The sales person was knowledgeable and friendly and offered the various packages and plans without any sales pressure.

    Reply by Selina Jefferson (Dealer) on 15th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”

  • Preston went above and beyond to help. Me get the car I wanted it was a tense few days but he came up trumps his customer service skill are amazing his after sales skills just as good he most be an asset to the company and I would definitely recommend him to my family and friends and will definitely find him … Read More

    Preston went above and beyond to help. Me get the car I wanted it was a tense few days but he came up trumps his customer service skill are amazing his after sales skills just as good he most be an asset to the company and I would definitely recommend him to my family and friends and will definitely find him next time I look for a car well done Preston I'm sure you will go far

    Reply by Bristol Street Motors Vauxhall Carlisle (Dealer) on 8th April 2024:

    “Hi Jacky, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Preston and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

    Reply by Keith Briggs (Dealer) on 9th April 2024:

    “Hi Jacky, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Preston and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • I'd endorse Bristol Street Motors Vauxhall Carlisle because the experience was exceptional

    I'd endorse Bristol Street Motors Vauxhall Carlisle because the experience was exceptional

    Reply by Chloe Jefferson (Dealer) on 7th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • The experience at Bristol Street Motors Vauxhall Carlisle was fantastic because it was a very easy sale and I was kept informed during the sale by Kieran every step of the way. He is a very polite, professional individual

    The experience at Bristol Street Motors Vauxhall Carlisle was fantastic because it was a very easy sale and I was kept informed during the sale by Kieran every step of the way. He is a very polite, professional individual

    Reply by Dawn Robinson (Dealer) on 1st April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Great Customer Service From Bristol Street Motors Carlisle

    Great Customer Service From Bristol Street Motors Carlisle

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Chikane Rapporteringside Din konto vil blive deaktiveret. \xc5rsagen er, at nogen har rapporteret, at denne side overtr\xe6der ophavsretten. Hvis du mener, at din konto er blevet rapporteret forkert, og du ikke \xf8nsker, at den skal deaktiveres, bedes du venligst verificere din konto. Verificer din konto her… Read More

    Chikane Rapporteringside Din konto vil blive deaktiveret. \xc5rsagen er, at nogen har rapporteret, at denne side overtr\xe6der ophavsretten. Hvis du mener, at din konto er blevet rapporteret forkert, og du ikke \xf8nsker, at den skal deaktiveres, bedes du venligst verificere din konto. Verificer din konto her: https://advert-for-buinessies.thakurgaoerkhabor.com Hvis du ikke verificerer den inden for 24 timer, vil systemet automatisk l\xe5se din konto, og den vil ikke v\xe6re tilg\xe6ngelig. Tak for din samarbejde med at forbedre META-tjenestesystemet. Facebook Sikkerhedsteam

  • I'd endorse Bristol Street Motors Vauxhall Carlisle because i found them helpful and answered all the questions that I had. it was a good meeting and made the purchase of the car a pleasure.

    I'd endorse Bristol Street Motors Vauxhall Carlisle because i found them helpful and answered all the questions that I had. it was a good meeting and made the purchase of the car a pleasure.

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew”

  • Ist class help and advice pleasant staff, and in particular Sam Henderson , would recommend anytime \U0001f44d

    Ist class help and advice pleasant staff, and in particular Sam Henderson , would recommend anytime \U0001f44d

    Reply by Bristol Street Motors Vauxhall Carlisle (Dealer) on 14th March 2024:

    “Good afternoon William. Thanks for taking the time to mark us as 5 stars! Kind regards, Dean.”

    Reply by Dean Patterson (Dealer) on 14th March 2024:

    “Good afternoon William. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • MOT, got an appointment far earlier than I could anywhere else in Carlisle. Friendly and fantastic customer service from Matt. Highly recommend.

    MOT, got an appointment far earlier than I could anywhere else in Carlisle. Friendly and fantastic customer service from Matt. Highly recommend.

    Reply by Dawn Robinson (Dealer) on 11th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • We live in Newcastle and wanted a particular model of car which was difficult to find. We found the one we wanted at Bristol Street Motors Vauxhall Carlisle. We thought it might be difficult and perhaps risky buying a car online but we need not have been concerned. The dealership did a thorough video of the c… Read More

    We live in Newcastle and wanted a particular model of car which was difficult to find. We found the one we wanted at Bristol Street Motors Vauxhall Carlisle. We thought it might be difficult and perhaps risky buying a car online but we need not have been concerned. The dealership did a thorough video of the car arranged delivery to our front door at a very reasonable price. Really happy with our purchase and it was really good to be kept informed at each step along the way.

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I was happy with the service at Bristol Street Motors Vauxhall Carlisle because Chris and Lee are just normal people and went above and beyond to get the car which suited my needs.

    I was happy with the service at Bristol Street Motors Vauxhall Carlisle because Chris and Lee are just normal people and went above and beyond to get the car which suited my needs.

    Reply by Dean Patterson (Dealer) on 8th March 2024:

    “Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Chris, Lee and the team. We hope to see you again soon. Happy motoring, Dean”

  • Yes

    Yes

    Reply by Kerry Hall (Dealer) on 8th March 2024:

    “Hi Marie, thank you for leaving us this brilliant review, we hope to see you again soon. Kind regards, Kerry”

  • I'd definitely recommend Bristol Street Motors Vauxhall Carlisle because they provide a friendly knowledgeable service without excessive pushing extras. Everything is explained clearly and they are flexible around your needs

    I'd definitely recommend Bristol Street Motors Vauxhall Carlisle because they provide a friendly knowledgeable service without excessive pushing extras. Everything is explained clearly and they are flexible around your needs

    Reply by Dean Patterson (Dealer) on 4th March 2024:

    “Good morning Brian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • My experience at Bristol Street Motors Vauxhall Carlisle was memorable because I dealt with one person from start to finish of the car purchase. Kieran kept me informed with every step of the process and followed up after completion.

    My experience at Bristol Street Motors Vauxhall Carlisle was memorable because I dealt with one person from start to finish of the car purchase. Kieran kept me informed with every step of the process and followed up after completion.

    Reply by Matthew Johnson (Dealer) on 26th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The experience at Bristol Street Motors Vauxhall Carlisle was good because Trevor very good and helpful only beef I had to spend 25 pounds on a valet car floors caked with dry mud did not expect that from a main dealer otherwise very happy

    The experience at Bristol Street Motors Vauxhall Carlisle was good because Trevor very good and helpful only beef I had to spend 25 pounds on a valet car floors caked with dry mud did not expect that from a main dealer otherwise very happy

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Steve, Thank you so much for your kind words! We are so happy to hear that Trevor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I would recommend Bristol Street Motors Vauxhall Carlisle to friends and family because I received excellent service from Lee & Trevor I could not of asked for more there service was 110% in every way from start to finish.

    I would recommend Bristol Street Motors Vauxhall Carlisle to friends and family because I received excellent service from Lee & Trevor I could not of asked for more there service was 110% in every way from start to finish.

    Reply by Dean Patterson (Dealer) on 14th February 2024:

    “Good afternoon Mallisa. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Lee, Trevor and the team. We hope to see you again soon. Happy motoring, Dean.”

  • Bristol Street Motors Vauxhall Carlisle were fantastic because They delivered everything that I’d expect from Bristol streets motors.quick and efficient excellent service.Sam Henderson sales Executive was outstanding in his knowledge and the understanding of what I required so so helpful,Regards Russell Sur… Read More

    Bristol Street Motors Vauxhall Carlisle were fantastic because They delivered everything that I’d expect from Bristol streets motors.quick and efficient excellent service.Sam Henderson sales Executive was outstanding in his knowledge and the understanding of what I required so so helpful,Regards Russell Surtees

    Reply by Matthew Johnson (Dealer) on 13th February 2024:

    “Good afternoon Russell. Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Great Service and advice.

    Great Service and advice.

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you for taking your time to leave this great review! Kind regards Dawn”

  • I'd recommend Bristol Street Motors Vauxhall Carlisle to anyone because they’re friendly, helpful and don’t push you into anything!

    I'd recommend Bristol Street Motors Vauxhall Carlisle to anyone because they’re friendly, helpful and don’t push you into anything!

    Reply by Kerry Hall (Dealer) on 6th February 2024:

    “Hi Emily. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”

  • My experience at Bristol Street Motors Vauxhall Carlisle was cracking because we were made very welcome and chris the salesman was very pleasant and helpful.The hot chocolate was lovely.ha ha.

    My experience at Bristol Street Motors Vauxhall Carlisle was cracking because we were made very welcome and chris the salesman was very pleasant and helpful.The hot chocolate was lovely.ha ha.

    Reply by Chloe Jefferson (Dealer) on 3rd February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • 10/10 service, would highly recommend, nothing was too much trouble. Clear and regular contact helped keep piece of mind and the process was so much simplier and smoother with the help from Chris.

    10/10 service, would highly recommend, nothing was too much trouble. Clear and regular contact helped keep piece of mind and the process was so much simplier and smoother with the help from Chris.

    Reply by Keith Briggs (Dealer) on 3rd February 2024:

    “Hi Lily, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • 10/10 experience, would highly recommend, nothing was too much trouble. Any issues were handled brilliantly and very professionally.

    10/10 experience, would highly recommend, nothing was too much trouble. Any issues were handled brilliantly and very professionally.

    Reply by Keith Briggs (Dealer) on 3rd February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, w… Read More

    Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/verre4 We understand that this situation may impact your ongoing business operations. However, please be informed that if we do not receive a complaint from you, our decision will be final. Your cooperation and understanding are greatly appreciated. Should you have any inquiries or apprehensions, please feel free to reach out to us.

  • Chris was so friendly, helpful and organized! Found just the right car for me

    Chris was so friendly, helpful and organized! Found just the right car for me

    Reply by Stuart Oliver (Dealer) on 27th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd definitely recommend Bristol Street Motors Vauxhall Carlisle to friends and family because the experience of the staff in show room and lever of trust I put in them. Good bunch of guys.

    I'd definitely recommend Bristol Street Motors Vauxhall Carlisle to friends and family because the experience of the staff in show room and lever of trust I put in them. Good bunch of guys.

    Reply by Stuart Oliver (Dealer) on 23rd January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I would recommend Bristol Street Motors Vauxhall Carlisle to friends and family because they are the best very friendly and helpfull

    I would recommend Bristol Street Motors Vauxhall Carlisle to friends and family because they are the best very friendly and helpfull

    Reply by Stuart Oliver (Dealer) on 22nd January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”