2241 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,241

Reviews

97
Overall Satisfaction
100
Would Recommend
  • Bristol Street Motors Vauxhall Lichfield staff were good because they cover every thing about the car and look after you

    Bristol Street Motors Vauxhall Lichfield staff were good because they cover every thing about the car and look after you

    Reply by Matthew Johnson (Dealer) on 25th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • My experience at Bristol Street Motors Vauxhall Lichfield was cracking because Tom and Sameer were so patient and nothing was too much trouble. This is the 3rd car I've had from Bristol Street Motors in Lichfield and the service both from sales and service has been excellent and consistent. Well done team!

    My experience at Bristol Street Motors Vauxhall Lichfield was cracking because Tom and Sameer were so patient and nothing was too much trouble. This is the 3rd car I've had from Bristol Street Motors in Lichfield and the service both from sales and service has been excellent and consistent. Well done team!

    Reply by Matthew Johnson (Dealer) on 25th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Tom and Sameer were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The experience at Bristol Street Motors Vauxhall Lichfield was good because of the professional qualifications and knowledge of the sales representative

    The experience at Bristol Street Motors Vauxhall Lichfield was good because of the professional qualifications and knowledge of the sales representative

    Reply by Keith Briggs (Dealer) on 22nd March 2024:

    “Hi Allister, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Excellent service ..very professional staff and helpful

    Excellent service ..very professional staff and helpful

    Reply by Keith Briggs (Dealer) on 22nd March 2024:

    “Hi Maureen, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd recommend Bristol Street Motors Vauxhall Lichfield to a friend because they are friendly always look after their customers and do their best to match what you are looking for

    I'd recommend Bristol Street Motors Vauxhall Lichfield to a friend because they are friendly always look after their customers and do their best to match what you are looking for

    Reply by Keith Briggs (Dealer) on 18th March 2024:

    “Hi Kerrey, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Friendly staff and good facilities and good quality cars. Tom was very helpful, answering all our questions. Gave us good directions on our test drive. Very pleasent and helpful.

    Friendly staff and good facilities and good quality cars. Tom was very helpful, answering all our questions. Gave us good directions on our test drive. Very pleasent and helpful.

    Reply by Bristol Street Motors Vauxhall Lichfield (Dealer) on 18th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Friendly staff and good facilities

    Friendly staff and good facilities

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Bristol Street Motors Vauxhall Lichfield were great because Macie was fantastic, really helpful and lovely.

    Bristol Street Motors Vauxhall Lichfield were great because Macie was fantastic, really helpful and lovely.

    Reply by Stuart Oliver (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Macie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd suggest Bristol Street Motors Vauxhall Lichfield to a friend because Amy Carnall was so approachable and friendly while at the same time being completely professional. She explained everything and nothing was too much trouble. Her manager was very approachable too. The whole experience of buying a car f… Read More

    I'd suggest Bristol Street Motors Vauxhall Lichfield to a friend because Amy Carnall was so approachable and friendly while at the same time being completely professional. She explained everything and nothing was too much trouble. Her manager was very approachable too. The whole experience of buying a car from them was great. They tried to sell us other packages but were at no time pushy with it. I would recommend them to anyone.

    Reply by Chloe Jefferson (Dealer) on 3rd March 2024:

    “Good evening Ian, Thank you so much for your kind words! We are so happy to hear that Amy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Bristol Street Motors Vauxhall Lichfield were great because they listened and didn’t push me. I knew what I wanted and there was no pressure sales to up grade to something I didn’t want.

    Bristol Street Motors Vauxhall Lichfield were great because they listened and didn’t push me. I knew what I wanted and there was no pressure sales to up grade to something I didn’t want.

    Reply by Matthew Johnson (Dealer) on 2nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Bristol Street Motors Vauxhall Lichfield staff were good because they were helpful, considerate, patient and informed, knowledgeable and overall very professional.

    Bristol Street Motors Vauxhall Lichfield staff were good because they were helpful, considerate, patient and informed, knowledgeable and overall very professional.

    Reply by Matthew Johnson (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Always very helpful and friendly.

    Always very helpful and friendly.

    Reply by Bristol Street Motors Vauxhall Lichfield (Dealer) on 27th February 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Karen”

  • Bristol Street Motors Vauxhall Lichfield staff were good because they are very caring and explain everything so well i knew i was getting a quality vehicle at a great price

    Bristol Street Motors Vauxhall Lichfield staff were good because they are very caring and explain everything so well i knew i was getting a quality vehicle at a great price

    Reply by Liza Nicholson (Dealer) on 23rd February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • We've had a number of cars from this dealer over the years & have found them to consistently provide a great standard of service, with good deals on new & used cars & staff that are knowledgeable and friendly. That's what has kept us going back again & again.

    We've had a number of cars from this dealer over the years & have found them to consistently provide a great standard of service, with good deals on new & used cars & staff that are knowledgeable and friendly. That's what has kept us going back again & again.

    Reply by Liza Nicholson (Dealer) on 22nd February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • After having a bad experience with another Company. National Car Hub in Aldridge. We walked into Bristol Street Motors and were met by Tom..We arranged a Test drive a few days later and purchased the Car. It was a pleasure to Deal with Tom he is informative, not pushy and put us at ease immediately. He is a c… Read More

    After having a bad experience with another Company. National Car Hub in Aldridge. We walked into Bristol Street Motors and were met by Tom..We arranged a Test drive a few days later and purchased the Car. It was a pleasure to Deal with Tom he is informative, not pushy and put us at ease immediately. He is a credit to the company..Thank you.

    Reply by Bristol Street Motors Vauxhall Lichfield (Dealer) on 22nd February 2024:

    “Hi David, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Tom and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

    Reply by Keith Briggs (Dealer) on 22nd February 2024:

    “Hi David, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Tom and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • I had a great experience at Bristol Street Motors Vauxhall Lichfield because they went over and above to ensure my needs were met and got the right car for me.

    I had a great experience at Bristol Street Motors Vauxhall Lichfield because they went over and above to ensure my needs were met and got the right car for me.

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Tianna, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • The experience at Bristol Street Motors Vauxhall Lichfield was great because they were understanding about my needs

    The experience at Bristol Street Motors Vauxhall Lichfield was great because they were understanding about my needs

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Marian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • I was happy with the service at Bristol Street Motors Vauxhall Lichfield because we've had consistently good service over many years with the purchase of several vehicles

    I was happy with the service at Bristol Street Motors Vauxhall Lichfield because we've had consistently good service over many years with the purchase of several vehicles

    Reply by Dean Patterson (Dealer) on 14th February 2024:

    “Good afternoon Shelagh. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • Bristol Street Motors Vauxhall Lichfield were fantastic because they provided great service and listened to what I wanted - thank you

    Bristol Street Motors Vauxhall Lichfield were fantastic because they provided great service and listened to what I wanted - thank you

    Reply by Dean Patterson (Dealer) on 13th February 2024:

    “Good afternoon Hilary. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • Only had to deliver a vehicle but staff were very friendly and helpful

    Only had to deliver a vehicle but staff were very friendly and helpful

    Reply by Kerry Hall (Dealer) on 12th February 2024:

    “Hi Roy. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”

  • Second car bought from this dealership. Both times Simon Harvey gave us professional advice and found the ideal vehicle. Extremely pleased with the no pressure attitude and knowing that the group will provide a good quality motor. Their service department is also very well run.

    Second car bought from this dealership. Both times Simon Harvey gave us professional advice and found the ideal vehicle. Extremely pleased with the no pressure attitude and knowing that the group will provide a good quality motor. Their service department is also very well run.

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • The experience at Bristol Street Motors Vauxhall Lichfield was great because of Amy she was great, and I think helped seal the deal for us

    The experience at Bristol Street Motors Vauxhall Lichfield was great because of Amy she was great, and I think helped seal the deal for us

    Reply by Dawn Robinson (Dealer) on 6th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Amy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Nice staff who work there

    Nice staff who work there

    Reply by Keith Briggs (Dealer) on 3rd February 2024:

    “Hi Steve, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • My experience at Bristol Street Motors Vauxhall Lichfield was a really positive one, we visited as we have had nothing but issues with another garage. Simon listened to our needs and recommended a car that had been traded it and when we saw the car it was exactly what we was looking for. We was offered a test… Read More

    My experience at Bristol Street Motors Vauxhall Lichfield was a really positive one, we visited as we have had nothing but issues with another garage. Simon listened to our needs and recommended a car that had been traded it and when we saw the car it was exactly what we was looking for. We was offered a test drive and immediately decided to proceed with the sale. Simon gave us lots of options in terms of finance and explained everything well. We did have a minor hiccup on the day of picking the car up as it broke down a few miles from the garage but with 1 short call Simon and another man picked us up took the car back and handed us a courtesy car. The situation was unfortunate but couldn't have been handled any more professionally with minimal inconvenience to us. Really happy with our purchase and Simon service. Thank you very much

    Reply by Keith Briggs (Dealer) on 2nd February 2024:

    “Hi Zoe, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Simon and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • I'd definitely recommend Bristol Street Motors Vauxhall Lichfield to friends and family because the service perfectly fitted my needs. They offered affordable options

    I'd definitely recommend Bristol Street Motors Vauxhall Lichfield to friends and family because the service perfectly fitted my needs. They offered affordable options

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The experience at Bristol Street Motors Vauxhall Lichfield was great because it was very straightforward. Easy process. Very efficient helpful. Quick stress free

    The experience at Bristol Street Motors Vauxhall Lichfield was great because it was very straightforward. Easy process. Very efficient helpful. Quick stress free

    Reply by Stuart Oliver (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Easy to find. Ordered my new motability car absolutely hassle free Wayne was friendly and professional, went through all the options explaining everything carefully. I came away feeling very happy about the whole arrangement. Would definitely recommend them to anyone, they are a credit to the motability schem… Read More

    Easy to find. Ordered my new motability car absolutely hassle free Wayne was friendly and professional, went through all the options explaining everything carefully. I came away feeling very happy about the whole arrangement. Would definitely recommend them to anyone, they are a credit to the motability scheme.

    Reply by Stuart Oliver (Dealer) on 22nd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Excellent service thanks, lovely staff and great experience. Would definitely use your service again. Cheers, Nick

    Excellent service thanks, lovely staff and great experience. Would definitely use your service again. Cheers, Nick

    Reply by Dawn Robinson (Dealer) on 18th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Bristol Street Motors Vauxhall Lichfield were great because there was no pressure put on us at anytime to complete the deal. Very friendly salesman (Tom) who was very knowledgeable about the car we wanted.

    Bristol Street Motors Vauxhall Lichfield were great because there was no pressure put on us at anytime to complete the deal. Very friendly salesman (Tom) who was very knowledgeable about the car we wanted.

    Reply by Stuart Oliver (Dealer) on 13th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd recommend Bristol Street Motors Vauxhall Lichfield to anyone because they're very professional and welcoming, and made the process very easy, and even went out of their way to solve any issues with the vehicle, before and even after the purchase.

    I'd recommend Bristol Street Motors Vauxhall Lichfield to anyone because they're very professional and welcoming, and made the process very easy, and even went out of their way to solve any issues with the vehicle, before and even after the purchase.

    Reply by Selina Jefferson (Dealer) on 9th January 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina”

  • Was looking for a new car and brought one here! The team were brilliant and receptive to what I wanted and within my timelines. Will look to buy from here again.

    Was looking for a new car and brought one here! The team were brilliant and receptive to what I wanted and within my timelines. Will look to buy from here again.

    Reply by Stuart Oliver (Dealer) on 9th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • My experience at Bristol Street Motors Vauxhall Lichfield was memorable because very good experience

    My experience at Bristol Street Motors Vauxhall Lichfield was memorable because very good experience

  • I was happy with the service at Bristol Street Motors Vauxhall Lichfield because nick was really good and explained everything to us how everything works and he was not pushy let us do our own thing and explain everything great

    I was happy with the service at Bristol Street Motors Vauxhall Lichfield because nick was really good and explained everything to us how everything works and he was not pushy let us do our own thing and explain everything great

  • Bristol Street Motors Vauxhall Lichfield were helpful because my sales associate was incredibly knowledgeable and friendly, and was able to explain things simply and in layman terms for ease of understanding

    Bristol Street Motors Vauxhall Lichfield were helpful because my sales associate was incredibly knowledgeable and friendly, and was able to explain things simply and in layman terms for ease of understanding

  • Nick was friendly, helpful and informative from our first conversation through to delivery of the car and then after delivery.

    Nick was friendly, helpful and informative from our first conversation through to delivery of the car and then after delivery.