2357 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
2,357
Reviews
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So pleased we went to Bristol Street Motors Waltham Cross for our new Motorbility car. Paul Harris was our rep and helped us make the right choice for our needs. He was very informative and kept us updated throughout the whole process. Thanks so much.
So pleased we went to Bristol Street Motors Waltham Cross for our new Motorbility car. Paul Harris was our rep and helped us make the right choice for our needs. He was very informative and kept us updated throughout the whole process. Thanks so much.
Reply by Keith Briggs (Dealer) on 24th April 2024:
“Hi Lina, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Bristol Street Motors Vauxhall Waltham Cross were great because it's excellente service and good staffs and helpful.
Bristol Street Motors Vauxhall Waltham Cross were great because it's excellente service and good staffs and helpful.
Reply by Dean Patterson (Dealer) on 23rd April 2024:
“Good afternoon Kiula. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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Bristol Street Motors Vauxhall Waltham Cross were great because they were very friendly and professional
Bristol Street Motors Vauxhall Waltham Cross were great because they were very friendly and professional
Reply by Liza Nicholson (Dealer) on 15th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Great experience and very helpful
Great experience and very helpful
Reply by Liza Nicholson (Dealer) on 15th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Bristol Street Motors Vauxhall Waltham Cross were helpful because they go above and beyond to make sure there customers have a good experience, also have a great coffee machine !
Bristol Street Motors Vauxhall Waltham Cross were helpful because they go above and beyond to make sure there customers have a good experience, also have a great coffee machine !
Reply by Keith Briggs (Dealer) on 12th April 2024:
“Hi Angela, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Mitau was very helpful and offered excellent advice/service.
Mitau was very helpful and offered excellent advice/service.
Reply by Liza Nicholson (Dealer) on 10th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Mitau was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I had my service and MOT today and was served by Shaun. He was very attentive and knowledgeable! Kept me updated as I waited for the work to be carried out, even set me up on the payment plan with discount\u2026thank you so much!!! Vlad was also brilliant, customer service and conversation made the wait a lit… Read More
I had my service and MOT today and was served by Shaun. He was very attentive and knowledgeable! Kept me updated as I waited for the work to be carried out, even set me up on the payment plan with discount\u2026thank you so much!!! Vlad was also brilliant, customer service and conversation made the wait a little less difficult! Thank you guys and see you same time next year!!
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 6th April 2024:
“Good afternoon Geeta. Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
Reply by Dean Patterson (Dealer) on 6th April 2024:
“Good afternoon Geeta. Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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Bristol Street Motors Vauxhall Waltham Cross were really helpful and I'd recommend them because they were friendly and explained the process clearly and offered value for money.
Bristol Street Motors Vauxhall Waltham Cross were really helpful and I'd recommend them because they were friendly and explained the process clearly and offered value for money.
Reply by Dean Patterson (Dealer) on 6th April 2024:
“Good afternoon Richard. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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My experience at Bristol Street Motors Vauxhall Waltham Cross was memorable because we were dealt with professionally at every stage in the process. The service was courteous, well-informed and efficient.
My experience at Bristol Street Motors Vauxhall Waltham Cross was memorable because we were dealt with professionally at every stage in the process. The service was courteous, well-informed and efficient.
Reply by Dean Patterson (Dealer) on 5th April 2024:
“Good afternoon Graham. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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Not to bad
Not to bad
Reply by Matthew Johnson (Dealer) on 28th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Mitau, was very professional and knowledgeable in his dealing. He was very friendly and has very good sense of humour. I will recommend him to all clients who want to buy from waltham cross Vauxhall motors.
Mitau, was very professional and knowledgeable in his dealing. He was very friendly and has very good sense of humour. I will recommend him to all clients who want to buy from waltham cross Vauxhall motors.
Reply by Keith Briggs (Dealer) on 27th March 2024:
“Hi Eunice, Thank you so much for your kind words! We are so happy to hear that Mitau was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Great service and great communication from everyone involved, special shout out to Ryan & Leshae who were such a great help for me throughout the whole process, 5* service
Great service and great communication from everyone involved, special shout out to Ryan & Leshae who were such a great help for me throughout the whole process, 5* service
Reply by Keith Briggs (Dealer) on 25th March 2024:
“Hi Rocheim, Thank you so much for your kind words! We are so happy to hear that Ryan and Leshae was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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My Dads car went here for work due under its life time warranty. We were at another Vauxhall branch in Harlow who refused to do the work as they said we needed to prove the life time warranty. Waltham cross sorted this within a matter of days and said the information for this was easily obtained. Ryan who was… Read More
My Dads car went here for work due under its life time warranty. We were at another Vauxhall branch in Harlow who refused to do the work as they said we needed to prove the life time warranty. Waltham cross sorted this within a matter of days and said the information for this was easily obtained. Ryan who was the service manager at Waltham cross went above and beyond along with his team to insure my dads car was repaired. They even checked the work that was completed by Harlow, as we wasn\u2019t confident they were competent at their job! I definitely recommend this Vauxhall branch and will be returning.
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 22nd March 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 22nd March 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”
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Sean was very helpful & polite
Sean was very helpful & polite
Reply by Matthew Johnson (Dealer) on 21st March 2024:
“Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Mitau has been so helpful friendly and is a great sales man highly recommended \U0001f60a
Mitau has been so helpful friendly and is a great sales man highly recommended \U0001f60a
Reply by Matthew Johnson (Dealer) on 21st March 2024:
“Thank you so much for your kind words! We are so happy to hear that Mitau was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Vlad was very professional throughout could not ask for a better person. If you need anything from service department ask for vlad.
Vlad was very professional throughout could not ask for a better person. If you need anything from service department ask for vlad.
Reply by Matthew Johnson (Dealer) on 20th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Vlad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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10/10 service by Mr Huseyin, very satisfied with my visit here!
10/10 service by Mr Huseyin, very satisfied with my visit here!
Reply by Matthew Johnson (Dealer) on 20th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Mr Huseyin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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The experience at Bristol Street Motors Vauxhall Waltham Cross was fantastic because The whole team were friendly and helpfully
The experience at Bristol Street Motors Vauxhall Waltham Cross was fantastic because The whole team were friendly and helpfully
Reply by Matthew Johnson (Dealer) on 19th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Great location to buy car, friendly service. Ryan and the service team have been very helpful in resolving an issue on my new car. Thank you.
Great location to buy car, friendly service. Ryan and the service team have been very helpful in resolving an issue on my new car. Thank you.
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 16th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Leshae\u2019s customer service was 10/10.
Leshae\u2019s customer service was 10/10.
Reply by Kerry Hall (Dealer) on 16th March 2024:
“Hi Alex. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Leshae and the team. We hope to see you again soon. Happy motoring, Kerry”
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From the moment I arrived at Vauxhall Waltham Cross to check in my vehicle, Leshae Denton was very welcoming. She explained the company procedures to myself really clearly, detailed and precisely. I was also offered a hot drink or a beverage of my choice. Whist the works on my vehicle were ongoing, she kept m… Read More
From the moment I arrived at Vauxhall Waltham Cross to check in my vehicle, Leshae Denton was very welcoming. She explained the company procedures to myself really clearly, detailed and precisely. I was also offered a hot drink or a beverage of my choice. Whist the works on my vehicle were ongoing, she kept me up to date throughout the process. This was really helpful as I kept in the loop throughout. Overall I was completely impressed with Leshae\u2019s professionalism and customer service. The product quality is consistently outstanding and even exceeded my expectations. I strongly recommend that this branch is visited if repairs, vehicle service or an MOT is required.
Reply by Stuart Oliver (Dealer) on 15th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Leshae was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Paul Smith was very grateful n helping sort out with us was brilliant
Paul Smith was very grateful n helping sort out with us was brilliant
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Mitua very helpful
Mitua very helpful
Reply by Dawn Robinson (Dealer) on 14th March 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”
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Rob was very helpful in helping us purchase the car we wanted. He knew his stuff about the cars we were interested in and advised us very well. Really happy with the service we received and would 100% recommend Rob! Made buying our car a smooth experience
Rob was very helpful in helping us purchase the car we wanted. He knew his stuff about the cars we were interested in and advised us very well. Really happy with the service we received and would 100% recommend Rob! Made buying our car a smooth experience
Reply by Dawn Robinson (Dealer) on 13th March 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”
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It was my first time coming down to the Waltham cross branch last week as I\u2019m not from the area, & I must say hats off to Husseiyn& Leshae who assisted me at different points and made me feel welcome. An extra thank you to Leshae who not only provided a brilliant service but was also empathetic and comfo… Read More
It was my first time coming down to the Waltham cross branch last week as I\u2019m not from the area, & I must say hats off to Husseiyn& Leshae who assisted me at different points and made me feel welcome. An extra thank you to Leshae who not only provided a brilliant service but was also empathetic and comforting to My current situation. It was a lovely and smooth experience. Only down side was my MOT failing haha but aside that I have no complaints. 5/5 stars from me!
Reply by Stuart Oliver (Dealer) on 11th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I'd definitely recommend Bristol Street Motors Vauxhall Waltham Cross because I’ve had a good result myself
I'd definitely recommend Bristol Street Motors Vauxhall Waltham Cross because I’ve had a good result myself
Reply by Dawn Robinson (Dealer) on 10th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Happy with my experience at Bristol Street Motors. Rob is a top man who goes the extra mile for his customers with a nice friendly smile.
Happy with my experience at Bristol Street Motors. Rob is a top man who goes the extra mile for his customers with a nice friendly smile.
Reply by Chloe Jefferson (Dealer) on 9th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Rob and the whole team at Bristol Street Motors were all very helpful and so polite I\u2019ll recommend anyone to buy a new car from here. Very happy and pleased with my new car.
Rob and the whole team at Bristol Street Motors were all very helpful and so polite I\u2019ll recommend anyone to buy a new car from here. Very happy and pleased with my new car.
Reply by Chloe Jefferson (Dealer) on 9th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Excellent service from start to finish from Paul Smith. Would highly recommend Bristol street motors at Waltham cross.
Excellent service from start to finish from Paul Smith. Would highly recommend Bristol street motors at Waltham cross.
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I have purchased my first "proper" car, a lovely Fiesta about a month ago. From finding the car, through the test drive up to finalising all the paperwork, Tipo was very helpful and professional, leading me through the finance process to make it as stress free as possible. There has been a hiccup at the end w… Read More
I have purchased my first "proper" car, a lovely Fiesta about a month ago. From finding the car, through the test drive up to finalising all the paperwork, Tipo was very helpful and professional, leading me through the finance process to make it as stress free as possible. There has been a hiccup at the end when I was supposed to collect the vehicle, but Tipo again went above and beyond and personally delivered the car to my workplace. I also had a few follow-up calls from him to check how I'm getting along with the car. All in all, I would definitely recommend Bristol Street Motors and Tipo himself, definitely for the first time buyers too! When feel like upgrading to a different car, I will definitely come back!
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tipo and the team. We hope to see you again soon. Happy motoring, Dawn”
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In the service department Lesha\xe9 and Ryan were amazing \U0001f44f . I must say, I've dealt with Bristol Street Motors regularly but the service I've gotten this time around made me boost my initial review. From the time Lesha\xe9 has joined she has attended to me with the most professionalism. I didn't eve… Read More
In the service department Lesha\xe9 and Ryan were amazing \U0001f44f . I must say, I've dealt with Bristol Street Motors regularly but the service I've gotten this time around made me boost my initial review. From the time Lesha\xe9 has joined she has attended to me with the most professionalism. I didn't even want to talk to anyone else because I know she knows me and my vehicle, she gave me the service that I would have hoped for each time I've come to the dealership. I came in with a 5 satisfaction actually with a -4 satisfaction but since she was dealing with my case I can truly say I've left with 10/10 which has never happened. Well done keep up the great service \U0001f44d .
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 8th March 2024:
“Thanks for this great review Dami!”
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Helpful and I got what I needed.
Helpful and I got what I needed.
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 8th March 2024:
“Thanks for this great review Dami!”
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My dad purchased a Vauxhall Corsa VXR through Richard at this branch later last year. Great customer service and willing to help with any questions you may have. Richard is a top guy!
My dad purchased a Vauxhall Corsa VXR through Richard at this branch later last year. Great customer service and willing to help with any questions you may have. Richard is a top guy!
Reply by Dean Patterson (Dealer) on 8th March 2024:
“Good afternoon Samantha. Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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With ref to my recent purchase of a Vauxhall insignia from WALTHAM CROSS IT was a gamble as I live 340 miles north IE 680 miles round trip having received the car, I can only report it is immaculate 6years old and only done 12,ooo miles plus 3months warrantly,and a very favourable repayment package ,Avery eff… Read More
With ref to my recent purchase of a Vauxhall insignia from WALTHAM CROSS IT was a gamble as I live 340 miles north IE 680 miles round trip having received the car, I can only report it is immaculate 6years old and only done 12,ooo miles plus 3months warrantly,and a very favourable repayment package ,Avery efficient group of people to do business with
Reply by Dean Patterson (Dealer) on 7th March 2024:
“Good afternoon Henry. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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Dan has been amazing. Great service I would definitely recommend him to anyone who would like to buy a car. Very smiley patient and very helpful which is very important. 10/10 service thank you very much.
Dan has been amazing. Great service I would definitely recommend him to anyone who would like to buy a car. Very smiley patient and very helpful which is very important. 10/10 service thank you very much.
Reply by Dean Patterson (Dealer) on 7th March 2024:
“Good afternoon Karidia. Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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I popped in at Bristol Street motors to ask a few questions about my service and oil change, Husseyin and Ryan were fantastic! They were so accommodating and helped me out! Would 100% recommend - thank you so much!
I popped in at Bristol Street motors to ask a few questions about my service and oil change, Husseyin and Ryan were fantastic! They were so accommodating and helped me out! Would 100% recommend - thank you so much!
Reply by Dean Patterson (Dealer) on 6th March 2024:
“Good afternoon Nadia. Thank you so much for your kind words! We are so happy to hear that Husseyin and Ryan were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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This is the shorties I've waited for my MOT, Husseyin asked if I wanted anything to drink while waiting and once car was done bought me over to desk to let me know that car passed with all Green, no advisory. Nice to not have an extra expense to pay this month. Visit was 05/03/24
This is the shorties I've waited for my MOT, Husseyin asked if I wanted anything to drink while waiting and once car was done bought me over to desk to let me know that car passed with all Green, no advisory. Nice to not have an extra expense to pay this month. Visit was 05/03/24
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good afternoon Keji. Thank you so much for your kind words! We are so happy to hear that Husseyin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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I was pleased with Bristol Street Motors Vauxhall Waltham Cross and would recommend them because I received a friendly service from them.
I was pleased with Bristol Street Motors Vauxhall Waltham Cross and would recommend them because I received a friendly service from them.
Reply by Dawn Robinson (Dealer) on 4th March 2024:
“Thanks for the great score! Kind regards Dawn”
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I visited here on 25/01/2024 for a routine car service. I got to my appointment before the opening time and was waiting patiently in my car for them to open when a member of staff (forgot his name!) came and personally got me from my car and took me into the main area. This was a real personal touch that made… Read More
I visited here on 25/01/2024 for a routine car service. I got to my appointment before the opening time and was waiting patiently in my car for them to open when a member of staff (forgot his name!) came and personally got me from my car and took me into the main area. This was a real personal touch that made me feel prioritised and valued even though I was happy to wait! The hospitality and care that the staff here exhibit really makes something as simple as a service feel relaxed. It was a \u2018While U Wait\u2019 service and the environment was comfortable enough for me to work in the area. They also managed to diagnose and explain (what I thought was) a fault that I had been trying to have rectified by another branch for nearly a year to me in 5 minutes over the phone after I left (separate query). An amazing Vauxhall dealership will definitely be moving all my custom and future requirements here! You will not be disappointed. Staff are very forthcoming and helpful!
Reply by Matthew Johnson (Dealer) on 2nd March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Great service
Great service
Reply by Matthew Johnson (Dealer) on 2nd March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Thankyou to paul smith for a fantastic service ,very polite and a pleasure to deal with ,offered us coffee and always polite and lovely ,thankyou
Thankyou to paul smith for a fantastic service ,very polite and a pleasure to deal with ,offered us coffee and always polite and lovely ,thankyou
Reply by Liza Nicholson (Dealer) on 27th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Everyone was very professional and helpful. Service and MOT done within a few hours. amazing help from Shaun, thank you.
Everyone was very professional and helpful. Service and MOT done within a few hours. amazing help from Shaun, thank you.
Reply by Liza Nicholson (Dealer) on 24th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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The 5* review is purely for Leshae. She went above and beyond to keep me in the loop and was extremely transparent with what was going on with my car. She was professional and friendly. Thank you! :)
The 5* review is purely for Leshae. She went above and beyond to keep me in the loop and was extremely transparent with what was going on with my car. She was professional and friendly. Thank you! :)
Reply by Liza Nicholson (Dealer) on 23rd February 2024:
“Thank you so much for your kind words! We are so happy to hear that Leshae was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Would like to thank Sean at BSM Waltham Cross on delivering great customer service and ensuring I paid a good price on the issues that needed fixing after my car failed its MOT. Have used BSM Waltham Cross for the last 6 years now, cannot fault them\U0001f44c\U0001f3fe
Would like to thank Sean at BSM Waltham Cross on delivering great customer service and ensuring I paid a good price on the issues that needed fixing after my car failed its MOT. Have used BSM Waltham Cross for the last 6 years now, cannot fault them\U0001f44c\U0001f3fe
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 23rd February 2024:
“Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you and I will pass these wonderful comments back to the dealership for all to see. Many thanks Karen”
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Husseyin gave great service and was very helpful and will come back because of this great service.
Husseyin gave great service and was very helpful and will come back because of this great service.
Reply by Liza Nicholson (Dealer) on 22nd February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Mitaui was very polite and courteous plenty of patience with us. I recommend him to other customers thank you Julie longhurst
Mitaui was very polite and courteous plenty of patience with us. I recommend him to other customers thank you Julie longhurst
Reply by Liza Nicholson (Dealer) on 22nd February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Delt with this company before. Bought a second car from them. All the staff are friendly and courteous. Special thanks to Mustsfa who was patient in helping me choose the car
Delt with this company before. Bought a second car from them. All the staff are friendly and courteous. Special thanks to Mustsfa who was patient in helping me choose the car
Reply by Keith Briggs (Dealer) on 22nd February 2024:
“Hi Vernal, Thank you so much for your kind words! We are so happy to hear that Mustsfa was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Friendly and patient Mustafa took time to show us a range of cars than suited our needs
Friendly and patient Mustafa took time to show us a range of cars than suited our needs
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10/10 customer service from Leshae. This is my 2nd time coming to this dealership and all the staff treat me well, especially Leshae. She provides amazing customer service and both times she has looked after me well and has reassured me. I can guarantee she\u2019ll always go above and beyond for any customer … Read More
10/10 customer service from Leshae. This is my 2nd time coming to this dealership and all the staff treat me well, especially Leshae. She provides amazing customer service and both times she has looked after me well and has reassured me. I can guarantee she\u2019ll always go above and beyond for any customer , again such a great asset to the team. Isaac is a good member of staff too, he helped me by bringing my car to the front for me and parking it up for me.
Reply by Liza Nicholson (Dealer) on 21st February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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I couldn't have been more satisfied with the support and service that Bristol Street Motors offers their customers. Rob assisted me in choosing the car I purchased and showed the highest level of customer service that could be asked for
I couldn't have been more satisfied with the support and service that Bristol Street Motors offers their customers. Rob assisted me in choosing the car I purchased and showed the highest level of customer service that could be asked for
Reply by Liza Nicholson (Dealer) on 21st February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Bristol Street Motors Vauxhall Waltham Cross were great because Richard made the process very simple and straightforward. You felt he was trustworthy.
Bristol Street Motors Vauxhall Waltham Cross were great because Richard made the process very simple and straightforward. You felt he was trustworthy.
Reply by Keith Briggs (Dealer) on 21st February 2024:
“Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Top service, friendly staff, great advice.
Top service, friendly staff, great advice.
Reply by Keith Briggs (Dealer) on 21st February 2024:
“Hi, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd recommend Bristol Street Motors Vauxhall Waltham Cross because friendly helpful service
I'd recommend Bristol Street Motors Vauxhall Waltham Cross because friendly helpful service
Reply by Liza Nicholson (Dealer) on 19th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Amazing experienc3, hussein was very friendly and helpful on my visit to bristolstreet motora
Amazing experienc3, hussein was very friendly and helpful on my visit to bristolstreet motora
Reply by Liza Nicholson (Dealer) on 19th February 2024:
“Thank you for taking the time to leave us a review - Was there any particular reason for it being 1 star? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref BSM1T1902 Kind regards, Liza.”
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Just purchased a used car from here and am absolutely thrilled. Mitau was extremely helpful and an absolute pleasure to deal with.
Just purchased a used car from here and am absolutely thrilled. Mitau was extremely helpful and an absolute pleasure to deal with.
Reply by Keith Briggs (Dealer) on 19th February 2024:
“Hi Neil, Thank you so much for your kind words! We are so happy to hear that was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 19th February 2024:
“Hi Neil, Thank you so much for your kind words! We are so happy to hear that Mitau was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Amazing over 5 star \U0001f31f service from Husseyin very welcoming and professional person. I have done my MOT with this branch, I have another BSM branch very close to my house, but I am happy to travel to this Vauxhall branch because of the Amazing customer service. Thank you for going above and beyond Hus… Read More
Amazing over 5 star \U0001f31f service from Husseyin very welcoming and professional person. I have done my MOT with this branch, I have another BSM branch very close to my house, but I am happy to travel to this Vauxhall branch because of the Amazing customer service. Thank you for going above and beyond Husseyin.Definitely will be back! Highly recommend this branch. \U0001f44c
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 17th February 2024:
“Good afternoon Tomasz. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Husseyin and the team. We hope to see you again soon. Happy motoring, Dean.”
Reply by Dean Patterson (Dealer) on 17th February 2024:
“Good afternoon Tomasz. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Husseyin and the team. We hope to see you again soon. Happy motoring, Dean.”
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Highly recommend this dealership. All the staff I came in contact with were lovely. I dealt with Rob who helped me with my first ever motability lease. He helped me understand how the whole scheme worked and made sure to answer all of my roughly 2000 questions with patience and expertise. I ordered my car in … Read More
Highly recommend this dealership. All the staff I came in contact with were lovely. I dealt with Rob who helped me with my first ever motability lease. He helped me understand how the whole scheme worked and made sure to answer all of my roughly 2000 questions with patience and expertise. I ordered my car in November and Rob estimated delivery in March, I picked up my car before the end of the second week of Feb. He also managed to get me my car ready 5 days in advance of the scheduled pick up because the car I had at the time had to go into a garage for repairs. Couldn\u2019t have asked for a smoother experience
Reply by Dean Patterson (Dealer) on 16th February 2024:
“Good afternoon Irene. Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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I had a great experience at Bristol Street Motors Vauxhall Waltham Cross because the salesman Paul Smith was fantastic - this is the third car we have bought from Paul and we would not buy a car from anyone else.
I had a great experience at Bristol Street Motors Vauxhall Waltham Cross because the salesman Paul Smith was fantastic - this is the third car we have bought from Paul and we would not buy a car from anyone else.
Reply by Dean Patterson (Dealer) on 16th February 2024:
“Good afternoon Diana. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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Great service - Husseyin was really helpful. Definitely recommend!
Great service - Husseyin was really helpful. Definitely recommend!
Reply by Kerry Hall (Dealer) on 16th February 2024:
“Hi Gokulan. Thank you so much for your kind words! We are so happy to hear that Husseyin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”
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Very good service from hussein
Very good service from hussein
Reply by Kerry Hall (Dealer) on 16th February 2024:
“Hi Sam. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Hussein and the team. We hope to see you again soon. Happy motoring, Kerry”
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Took my car in for its yearly routine service, Service department were very friendly, and as always, excellent customer service. Sean is a great addition to the team as he managed to sort out a couple of admin problems with no quibbles and with a smile on his face.
Took my car in for its yearly routine service, Service department were very friendly, and as always, excellent customer service. Sean is a great addition to the team as he managed to sort out a couple of admin problems with no quibbles and with a smile on his face.
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 16th February 2024:
“Good afternoon Lee, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sean and the team. We hope to see you again soon. Happy motoring, Chloe”
Reply by Chloe Jefferson (Dealer) on 16th February 2024:
“Good afternoon Lee, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sean and the team. We hope to see you again soon. Happy motoring, Chloe”
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The experience at Bristol Street Motors Vauxhall Waltham Cross was great because Everything was explained to me through the whole process. The car is in perfect condition runs beautifully. The salesman Rob was great made Everything so easy. I highly recommend
The experience at Bristol Street Motors Vauxhall Waltham Cross was great because Everything was explained to me through the whole process. The car is in perfect condition runs beautifully. The salesman Rob was great made Everything so easy. I highly recommend
Reply by Dean Patterson (Dealer) on 15th February 2024:
“Good afternoon Kristel. Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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Husseyin and Rebecca was very professional and made me feel comfortable, I would recommend Waltham x Vauxhall to anyone
Husseyin and Rebecca was very professional and made me feel comfortable, I would recommend Waltham x Vauxhall to anyone
Reply by Matthew Johnson (Dealer) on 15th February 2024:
“Good afternoon Herbie, Thank you so much for your kind words! We are so happy to hear that Husseyin and Rebecca were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Rob was super helpful and explained everything seamlessly. Would recommend everyone to go to Rob!
Rob was super helpful and explained everything seamlessly. Would recommend everyone to go to Rob!
Reply by Matthew Johnson (Dealer) on 15th February 2024:
“Good morning Nikhia. Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew”
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I recommended my daughter in law who purchased a car from your chingford branch
I recommended my daughter in law who purchased a car from your chingford branch
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Tracy. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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I have been using Bristol street motors for 3 years now and when I recently moved to the Waltham cross area, I was happy to see a branch there. Staff were amazing especially Leshae and the service was fast and efficient. Thank you and will be coming back
I have been using Bristol street motors for 3 years now and when I recently moved to the Waltham cross area, I was happy to see a branch there. Staff were amazing especially Leshae and the service was fast and efficient. Thank you and will be coming back
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Mary. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Leshae and the team. We hope to see you again soon. Happy motoring, Dean”
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I have been using Bristol street motors for 3 years now and when I recently moved to the Waltham cross area, I was happy to see a branch there. Staff were amazing and service was fast and efficient. Thank you and will be coming back
I have been using Bristol street motors for 3 years now and when I recently moved to the Waltham cross area, I was happy to see a branch there. Staff were amazing and service was fast and efficient. Thank you and will be coming back
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Mary. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Leshae and the team. We hope to see you again soon. Happy motoring, Dean”
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Very helpfully service. Thanks Mitau
Very helpfully service. Thanks Mitau
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Shaun. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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Husseayin was a big help
Husseayin was a big help
Reply by Matthew Johnson (Dealer) on 14th February 2024:
“Good afternoon Tony. Thank you so much for your kind words! We are so happy to hear that Husseayin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I had fabolous service from Husseyin he helped me throughout the day by keeping in contact with me. I will definitely come back here again. Thank you for all your help
I had fabolous service from Husseyin he helped me throughout the day by keeping in contact with me. I will definitely come back here again. Thank you for all your help
Reply by Dean Patterson (Dealer) on 13th February 2024:
“Good afternoon. Thank you so much for your kind words! We are so happy to hear that Husseyin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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I'd definitely recommend Bristol Street Motors Vauxhall Waltham Cross to friends and family because I had excellent service on the purchase of my car
I'd definitely recommend Bristol Street Motors Vauxhall Waltham Cross to friends and family because I had excellent service on the purchase of my car
Reply by Dawn Robinson (Dealer) on 12th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Mustafa was so helpful and did everything with a smile! Great service, answered all our questions and made the car buying process a pleasure!
Mustafa was so helpful and did everything with a smile! Great service, answered all our questions and made the car buying process a pleasure!
Reply by Kerry Hall (Dealer) on 12th February 2024:
“Hi Joanne. Thank you so much for your kind words! We are so happy to hear that Mustafa was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”
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Lovely easy purchase. Rob was fantastic really nice guy and upfront. No hard sells either. The car is amazing came in top condition. Curtesy calls all the way through. Thanks Rob \U0001f60a
Lovely easy purchase. Rob was fantastic really nice guy and upfront. No hard sells either. The car is amazing came in top condition. Curtesy calls all the way through. Thanks Rob \U0001f60a
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 12th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Served by Mustafa, excellent service
Served by Mustafa, excellent service
Reply by Liza Nicholson (Dealer) on 10th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Mustafa was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I would recommend Bristol Street Motors Vauxhall Waltham Cross to friends and family family because they offer excellent facilities and Comprehensive range of cars, our salesperson was very helpful throughout the process of purchasing our car.
I would recommend Bristol Street Motors Vauxhall Waltham Cross to friends and family family because they offer excellent facilities and Comprehensive range of cars, our salesperson was very helpful throughout the process of purchasing our car.
Reply by Selina Jefferson (Dealer) on 9th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”
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Always deal with Paul Smith, he\u2019s. Friendly and knowledgeable. Always get a great service. He lets you take your time ensuring that the car you buy is the right fit for you. He\u2019s very knowledgeable gets a 10/10.
Always deal with Paul Smith, he\u2019s. Friendly and knowledgeable. Always get a great service. He lets you take your time ensuring that the car you buy is the right fit for you. He\u2019s very knowledgeable gets a 10/10.
Reply by Liza Nicholson (Dealer) on 10th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Great experience today, GREAT CUSTOMER SERVICE from Moses, Sean & Isaac the site driver. Very professional. Thank You!!
Great experience today, GREAT CUSTOMER SERVICE from Moses, Sean & Isaac the site driver. Very professional. Thank You!!
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 9th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Moses, Sean and Isaac were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn”
Reply by Dawn Robinson (Dealer) on 9th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Moses, Sean and Isaac were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn”
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I'd recommend Bristol Street Motors Vauxhall Waltham Cross to anyone because the sales team are friendly, helpful and understand what you want and are looking for in the Vauxhall range
I'd recommend Bristol Street Motors Vauxhall Waltham Cross to anyone because the sales team are friendly, helpful and understand what you want and are looking for in the Vauxhall range
Reply by Dawn Robinson (Dealer) on 9th February 2024:
“Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”
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Fantastic service. Quick and easy. Would highly recommend. Thank you Moses for your help.
Fantastic service. Quick and easy. Would highly recommend. Thank you Moses for your help.
Reply by Dawn Robinson (Dealer) on 8th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Rob was amazing, so helpful from start to finish. Went over and above. Thank you.
Rob was amazing, so helpful from start to finish. Went over and above. Thank you.
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 7th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 8th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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We purchased a used car from Bristol street motors waltham Cross recently and thought it would be very unfair if their professionalism goes unnoticed, so we decided to give them a review! Their sales executive, Mustafa assisted us throughout the process of buying our car. He went far and beyond to ensure we w… Read More
We purchased a used car from Bristol street motors waltham Cross recently and thought it would be very unfair if their professionalism goes unnoticed, so we decided to give them a review! Their sales executive, Mustafa assisted us throughout the process of buying our car. He went far and beyond to ensure we were happy with our purchase. Lovely guy, approachable, professional and extremely helpful - made us feel very welcome. He was exceptional with his communication and proficient in talking us through their offers and after sales care and services. The whole process of purchasing our car went smoothly and we were offered great extras at a very good price! The car was in an excellent condition and very well maintained! Many thanks for all the help. Highly recommend!
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 6th February 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Mustafa and the team. We hope to see you again soon. Happy motoring, Dawn”
Reply by Dawn Robinson (Dealer) on 7th February 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Mustafa and the team. We hope to see you again soon. Happy motoring, Dawn”
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Very helpful and polite
Very helpful and polite
Reply by Dawn Robinson (Dealer) on 5th February 2024:
“Thank you for taking your time to leave this great review! Kind regards Dawn”
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I recently got my MOT and service done. I was thoroughly impressed with the service I received. The staff were extremely professional and courteous, and they went above and beyond to ensure that my car was in top-notch condition. I was also pleasantly surprised by the reasonable pricing. Overall, I had a fant… Read More
I recently got my MOT and service done. I was thoroughly impressed with the service I received. The staff were extremely professional and courteous, and they went above and beyond to ensure that my car was in top-notch condition. I was also pleasantly surprised by the reasonable pricing. Overall, I had a fantastic experience and would highly recommend, special shout out to Leshae for her patience and amazing customer service.
Reply by Dawn Robinson (Dealer) on 5th February 2024:
“Thank you for taking the time to leave us a review - Was there any particular reason for it being 1 star? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JSJM0502 Kind regards Dawn”
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Great location to buy car, friendly service.
Great location to buy car, friendly service.
Reply by Dawn Robinson (Dealer) on 5th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I'd recommend Bristol Street Motors Vauxhall Waltham Cross because they have options from which you can pick from at very competitive price. Staff have good knowledge of the vehicle and great relationships skills.
I'd recommend Bristol Street Motors Vauxhall Waltham Cross because they have options from which you can pick from at very competitive price. Staff have good knowledge of the vehicle and great relationships skills.
Reply by Chloe Jefferson (Dealer) on 4th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Lovely easy purchase. Rob was fantastic really nice guy and upfront. No hard sells either. The car is amazing came in top condition. Curtesy calls all the way through. Thanks Rob \U0001f60a
Lovely easy purchase. Rob was fantastic really nice guy and upfront. No hard sells either. The car is amazing came in top condition. Curtesy calls all the way through. Thanks Rob \U0001f60a
Reply by Chloe Jefferson (Dealer) on 3rd February 2024:
“Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Leshae was a very helpful member of staff.
Leshae was a very helpful member of staff.
Reply by Keith Briggs (Dealer) on 3rd February 2024:
“Thank you so much for your kind words! We are so happy to hear that Clapton was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 3rd February 2024:
“Thank you so much for your kind words! We are so happy to hear that Leshae was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Moses and the team were helpful and looked after me.
Moses and the team were helpful and looked after me.
Reply by Keith Briggs (Dealer) on 2nd February 2024:
“Hi Conrad, Thank you so much for your kind words! We are so happy to hear that Moses was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Mustafa was so helpful, he put us at ease when trading in our Audi for a Grandland X. Would highly recommend his service and the service of all Vauxhall Waltham Cross staff
Mustafa was so helpful, he put us at ease when trading in our Audi for a Grandland X. Would highly recommend his service and the service of all Vauxhall Waltham Cross staff
Reply by Matthew Johnson (Dealer) on 2nd February 2024:
“Good afternoon Sophie. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref BSM1SL0202 Kind regards, Matthew”
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Excellent service Mus was fantastic and helped me every step of the way. Highly recommended them and 100% happy
Excellent service Mus was fantastic and helped me every step of the way. Highly recommended them and 100% happy
Reply by Matthew Johnson (Dealer) on 2nd February 2024:
“Good afternoon Alastair. Thank you so much for your kind words! We are so happy to hear that Mus was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Great Corsa purchased from Paul
Great Corsa purchased from Paul
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 1st February 2024:
“Good morning Harry. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Paul and the team. We hope to see you again soon. Happy motoring, Dean”
Reply by Dean Patterson (Dealer) on 1st February 2024:
“Good morning Harry. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Paul and the team. We hope to see you again soon. Happy motoring, Dean”
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Fantastic vauxhall retailer! Great customer service, went above and beyond to help!
Fantastic vauxhall retailer! Great customer service, went above and beyond to help!
Reply by Dean Patterson (Dealer) on 1st February 2024:
“Good morning Alana. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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I had an amazing experience, Moses was so amazing thank you!! Great knowledge and so helpful xx
I had an amazing experience, Moses was so amazing thank you!! Great knowledge and so helpful xx
Reply by Bristol Street Motors Vauxhall Waltham Cross (Dealer) on 31st January 2024:
“Hi Sarah, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Moses and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
Reply by Keith Briggs (Dealer) on 31st January 2024:
“Hi Sarah, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Moses and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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Went first time there for the MOT. Great service and although there were some little repairs to be done to make it pass they didn't rip me off (and they could have). Husseyin kept me updated during the day on the progress of the works. Very smooth check in and check out process. Nice and friendly staff
Went first time there for the MOT. Great service and although there were some little repairs to be done to make it pass they didn't rip me off (and they could have). Husseyin kept me updated during the day on the progress of the works. Very smooth check in and check out process. Nice and friendly staff
Reply by Keith Briggs (Dealer) on 31st January 2024:
“Hi Josh, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Husseyin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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The team went above and beyond to ensure we got the car we needed and following their comprehensive car check even upgraded some items i hadn\u2019t even noticed myself - Mustafa made the whole process straight forward and communication was great - thanks everyone
The team went above and beyond to ensure we got the car we needed and following their comprehensive car check even upgraded some items i hadn\u2019t even noticed myself - Mustafa made the whole process straight forward and communication was great - thanks everyone
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you so much for your kind words! We are so happy to hear that Mustafa was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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The staff at Bristol Street Motors Vauxhall Waltham Cross were good because they were extremely welcoming as soon as we entered the showroom. They listened to our needs and didn't try to sell us anything that we did not want. I would especially like to thank Dan Edjidjimo for looking after us and making our p… Read More
The staff at Bristol Street Motors Vauxhall Waltham Cross were good because they were extremely welcoming as soon as we entered the showroom. They listened to our needs and didn't try to sell us anything that we did not want. I would especially like to thank Dan Edjidjimo for looking after us and making our purchase of a new car most enjoyable.
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Second service with BSM Vauxhall Waltham Cross! Fantastic service as always! Moses! You\u2019re a star!
Second service with BSM Vauxhall Waltham Cross! Fantastic service as always! Moses! You\u2019re a star!
Reply by Keith Briggs (Dealer) on 30th January 2024:
“Hi Natalie, Thank you so much for your kind words! We are so happy to hear that Moses was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Leshae was absolutely amazing when I took my car in for its service and explained everything throughly. Love the update videos
Leshae was absolutely amazing when I took my car in for its service and explained everything throughly. Love the update videos
Reply by Stuart Oliver (Dealer) on 30th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Leshae was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart”
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Sean was amazing at dealing with my complaint.
Sean was amazing at dealing with my complaint.
Reply by Stuart Oliver (Dealer) on 30th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I'd definitely recommend Bristol Street Motors Vauxhall Waltham Cross to friends and family because they were friendly and understood what I was looking for.
I'd definitely recommend Bristol Street Motors Vauxhall Waltham Cross to friends and family because they were friendly and understood what I was looking for.
Reply by Kerry Hall (Dealer) on 30th January 2024:
“Hi Claire. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”