2009 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,009

Reviews

95
Overall Satisfaction
100
Would Recommend
  • The experience at Vertu Honda Lincoln was professional.

    The experience at Vertu Honda Lincoln was professional.

    Reply by Kerry Hall (Dealer) on 19th April 2024:

    “Hi Heidi. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”

  • I'd recommend Vertu Honda Lincoln to anyone because salesperson listened carefully and understood my requirements, excellent service throughout.

    I'd recommend Vertu Honda Lincoln to anyone because salesperson listened carefully and understood my requirements, excellent service throughout.

    Reply by Chloe Jefferson (Dealer) on 14th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Vertu Honda Lincoln staff were good because the service they gave us was good.

    Vertu Honda Lincoln staff were good because the service they gave us was good.

    Reply by Liza Nicholson (Dealer) on 12th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Vertu Honda Lincoln were great because they were polite, friendly but not pushy.

    Vertu Honda Lincoln were great because they were polite, friendly but not pushy.

    Reply by Liza Nicholson (Dealer) on 8th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • "The staff at Vertu Honda Lincoln are always welcoming and keen to give the customer a pleasant experience. They ensure that everything is understood with explanations of the vehicles, documentation and after sales service plans. "

    "The staff at Vertu Honda Lincoln are always welcoming and keen to give the customer a pleasant experience. They ensure that everything is understood with explanations of the vehicles, documentation and after sales service plans. "

    Reply by Keith Briggs (Dealer) on 8th April 2024:

    “Hi Alan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Excellent service and very efficient and helpful.

    Excellent service and very efficient and helpful.

    Reply by Chloe Jefferson (Dealer) on 7th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • I would recommend Vertu Honda Lincoln to friends and family because very happy with the service and the back up. I live 180 miles away and they arranged for a courtesy car while they fix a fault on the car. We’ve been kept up to date as well

    I would recommend Vertu Honda Lincoln to friends and family because very happy with the service and the back up. I live 180 miles away and they arranged for a courtesy car while they fix a fault on the car. We’ve been kept up to date as well

    Reply by Dean Patterson (Dealer) on 6th April 2024:

    “Good afternoon Brian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Fantastic service, Austin couldn\u2019t have been more helpful in finding me the exact car I wanted.

    Fantastic service, Austin couldn\u2019t have been more helpful in finding me the exact car I wanted.

    Reply by Dean Patterson (Dealer) on 5th April 2024:

    “Good afternoon Grace. Thank you so much for your kind words! We are so happy to hear that Austin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • The staff at Vertu Honda Lincoln are always welcoming and keen to give the customer a pleasant experience. They ensure that everything is understood with explanations of the vehicles, documentation and after sales service plans.

    The staff at Vertu Honda Lincoln are always welcoming and keen to give the customer a pleasant experience. They ensure that everything is understood with explanations of the vehicles, documentation and after sales service plans.

    Reply by Dean Patterson (Dealer) on 4th April 2024:

    “Good afternoon Alan. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • I had a great experience at Vertu Honda Lincoln because everyone was friendly and l felt at ease

    I had a great experience at Vertu Honda Lincoln because everyone was friendly and l felt at ease

    Reply by Dean Patterson (Dealer) on 4th April 2024:

    “Good afternoon Christopher. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • My experience at Vertu Honda Lincoln was memorable because the staff were superb with their knowledge of the car , and their empathy towards my requirements they went the extra mile in every thing I cannot praise them enough

    My experience at Vertu Honda Lincoln was memorable because the staff were superb with their knowledge of the car , and their empathy towards my requirements they went the extra mile in every thing I cannot praise them enough

    Reply by Dean Patterson (Dealer) on 4th April 2024:

    “Good afternoon Graham. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • My experience at Vertu Honda Lincoln was positive because the sales team were most pleasant and helpful without being 'pushy'.

    My experience at Vertu Honda Lincoln was positive because the sales team were most pleasant and helpful without being 'pushy'.

    Reply by Stuart Oliver (Dealer) on 4th April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • First class customer service. Got a new Civic ordered and delivered in just one month. Many thanks to Austin who assisted and gave good advice and helped me get the right car.

    First class customer service. Got a new Civic ordered and delivered in just one month. Many thanks to Austin who assisted and gave good advice and helped me get the right car.

    Reply by Matthew Johnson (Dealer) on 30th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Austin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • My experience at Vertu Honda Lincoln was positive because the process from Viewing to buying the car was second to none. Richard Clarke was very professional and positive.

    My experience at Vertu Honda Lincoln was positive because the process from Viewing to buying the car was second to none. Richard Clarke was very professional and positive.

    Reply by Keith Briggs (Dealer) on 27th March 2024:

    “Hi Lawrence, Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • The experience at Vertu Honda Lincoln was great because my son is the Sales Manager and he goes above and beyond to get what type of car you want. Both of my other sons have bought from Honda Lincoln.

    The experience at Vertu Honda Lincoln was great because my son is the Sales Manager and he goes above and beyond to get what type of car you want. Both of my other sons have bought from Honda Lincoln.

    Reply by Keith Briggs (Dealer) on 25th March 2024:

    “Hi Georgina, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • After a long wait for a part to arrive the team fixed my car and promptly fixed another problem the following day that was only evident after the fix of the initial part was sorted. So I was in the dealership 2 days in a row and was welcomed on both days by courteous members of the team. Thank you for getting… Read More

    After a long wait for a part to arrive the team fixed my car and promptly fixed another problem the following day that was only evident after the fix of the initial part was sorted. So I was in the dealership 2 days in a row and was welcomed on both days by courteous members of the team. Thank you for getting everything sorted for me. Your level of service is much appreciated.

    Reply by Stuart Oliver (Dealer) on 15th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Many thanks to Austin Handford for his excellent support and professionalism. He talked us through the mobility scheme, answering all of our questions. We did not feel rushed or pressurised to select a car and Austin made sure that we were happy with our final selection. We collected our car today and Austin … Read More

    Many thanks to Austin Handford for his excellent support and professionalism. He talked us through the mobility scheme, answering all of our questions. We did not feel rushed or pressurised to select a car and Austin made sure that we were happy with our final selection. We collected our car today and Austin made sure that we were happy with everything before we drove away. Nothing was too much trouble and we were made to feel welcome and valued. I would recommend the dealership and the professionalism of Austin.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Austin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I'd recommend Vertu Honda Lincoln to anyone because they are courteous. Approachable, and most importantly to me, not pushy.

    I'd recommend Vertu Honda Lincoln to anyone because they are courteous. Approachable, and most importantly to me, not pushy.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • My experience at Vertu Honda Lincoln was memorable because the staff were flexible, polite and did not over sell their add on products.

    My experience at Vertu Honda Lincoln was memorable because the staff were flexible, polite and did not over sell their add on products.

    Reply by Stuart Oliver (Dealer) on 11th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Brilliant service and excellent quality cars ,sales staff could not be more efficient and helpful. Thanks for your support and help with my new purchase.

    Brilliant service and excellent quality cars ,sales staff could not be more efficient and helpful. Thanks for your support and help with my new purchase.

    Reply by Dawn Robinson (Dealer) on 10th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Excellent sales advice from Richard at Vertu Honda - really clear video sent quickly, very knowledgeable and no pressure sales. Would definitely recommend.

    Excellent sales advice from Richard at Vertu Honda - really clear video sent quickly, very knowledgeable and no pressure sales. Would definitely recommend.

    Reply by Dean Patterson (Dealer) on 7th March 2024:

    “Good morning Johannes. Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Vertu Honda Lincoln were fantastic because they always help us find the right car whether it’s for myself or my husband. Always ask us how we are when we go into the branch and ask if the cars running okay. Everyone that works there is always happy to help.

    Vertu Honda Lincoln were fantastic because they always help us find the right car whether it’s for myself or my husband. Always ask us how we are when we go into the branch and ask if the cars running okay. Everyone that works there is always happy to help.

    Reply by Dawn Robinson (Dealer) on 4th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • The staff at Vertu Honda Lincoln were very good, and I would recommend them to my friends and family.

    The staff at Vertu Honda Lincoln were very good, and I would recommend them to my friends and family.

    Reply by Dawn Robinson (Dealer) on 4th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd definitely recommend Vertu Honda Lincoln to friends and family because I've had many cars in my life time but this was one of the most enjoyable ones ,staff made the whole thing very relaxing, thank you, Liana

    I'd definitely recommend Vertu Honda Lincoln to friends and family because I've had many cars in my life time but this was one of the most enjoyable ones ,staff made the whole thing very relaxing, thank you, Liana

    Reply by Stuart Oliver (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Good selection of vehicles and well presented. My salesperson was Austin Handford who was able to explain Al of the vehicle controls but more importantly he was not pushey. A great test drive was given taking in all types of roads.

    Good selection of vehicles and well presented. My salesperson was Austin Handford who was able to explain Al of the vehicle controls but more importantly he was not pushey. A great test drive was given taking in all types of roads.

    Reply by Matthew Johnson (Dealer) on 28th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Austin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The experience at Vertu Honda Lincoln was fantastic because I felt comfortable and there was no pressure to purchase, I felt like I was in safe hands with Liam.

    The experience at Vertu Honda Lincoln was fantastic because I felt comfortable and there was no pressure to purchase, I felt like I was in safe hands with Liam.

    Reply by Matthew Johnson (Dealer) on 27th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The staff at Vertu Honda Lincoln are exceptional. I bought a used car but am treated as if I bought new. They helped me feel part of the Honda brand and never having owned one before enabled me to make the transition with complete confidence. As much as I appreciated the staff at Lincoln I'm already recommend… Read More

    The staff at Vertu Honda Lincoln are exceptional. I bought a used car but am treated as if I bought new. They helped me feel part of the Honda brand and never having owned one before enabled me to make the transition with complete confidence. As much as I appreciated the staff at Lincoln I'm already recommending Honda to my family because it's such an exceptional car. It needed a new sensor within a couple of weeks but it's only to be expected in a car on a 66 plate and the warranty covered its replacement and fitting. I'd originally planned to have my car serviced at Lincoln but Grantham is much closer. So the jury is still open on that one. The Civic is a brilliant car and I wish I had bought one much sooner.

    Reply by Liza Nicholson (Dealer) on 24th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • My experience at Vertu Honda Lincoln was memorable because Liana was very informative and helpful.

    My experience at Vertu Honda Lincoln was memorable because Liana was very informative and helpful.

    Reply by Liza Nicholson (Dealer) on 23rd February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Liana was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Austin has been amazing through out the process off buying a used vehicle very kind friendly and warming

    Austin has been amazing through out the process off buying a used vehicle very kind friendly and warming

    Reply by Keith Briggs (Dealer) on 23rd February 2024:

    “Hi Stacey, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I have just purchased a used car from Honda Lincoln with the assistance of a sales executive by the name of Austin Handford. Austin was a pleasure to deal with no high pressure sales he was able to answer all of my questions regarding the car. A credit to Vertu Honda many thanks.

    I have just purchased a used car from Honda Lincoln with the assistance of a sales executive by the name of Austin Handford. Austin was a pleasure to deal with no high pressure sales he was able to answer all of my questions regarding the car. A credit to Vertu Honda many thanks.

    Reply by Vertu Honda Lincoln (Dealer) on 21st February 2024:

    “Hi Malcolm, Thank you so much for your kind words! We are so happy to hear that Austin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I have just purchased a used car from Honda Lincoln with the assistance of a sales executive by the name of Austin Handford. Austin was a pleasure to deal with no high pressure sales he was able to answer all of my questions regarding the car. A credit to Vertu Honda many thanks.

    I have just purchased a used car from Honda Lincoln with the assistance of a sales executive by the name of Austin Handford. Austin was a pleasure to deal with no high pressure sales he was able to answer all of my questions regarding the car. A credit to Vertu Honda many thanks.

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Malcolm, Thank you so much for your kind words! We are so happy to hear that Austin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • We recently took delivery of a Honda Jazz, Liana was our main contact. Everything was handled and managed very professionally, making the whole process very easy. Many thanks

    We recently took delivery of a Honda Jazz, Liana was our main contact. Everything was handled and managed very professionally, making the whole process very easy. Many thanks

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Alan. Thank you so much for your kind words! We are so happy to hear that Liana was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • A professional and friendly experience.

    A professional and friendly experience.

    Reply by Matthew Johnson (Dealer) on 16th February 2024:

    “Good morning Gordon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • The experience at Vertu Honda Lincoln was fantastic because ,my friend recommended the car and the dealer, although he has informed them of his recommendation, but nothing has come of it, so not too impressed on that score. I was going to have a Toyota but when I went to their dealer I didn’t think much of … Read More

    The experience at Vertu Honda Lincoln was fantastic because ,my friend recommended the car and the dealer, although he has informed them of his recommendation, but nothing has come of it, so not too impressed on that score. I was going to have a Toyota but when I went to their dealer I didn’t think much of the car or dealer, so returned to Vertu Honda and bought the Jazz from them.

    Reply by Matthew Johnson (Dealer) on 15th February 2024:

    “Good morning Galvin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Vertu Honda Lincoln were great because apart from serving great coffee the sales team I dealt with, Austin, Aron, and Chris were courteous, knowledgeable and personable.

    Vertu Honda Lincoln were great because apart from serving great coffee the sales team I dealt with, Austin, Aron, and Chris were courteous, knowledgeable and personable.

    Reply by Dean Patterson (Dealer) on 14th February 2024:

    “Good afternoon Richard. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Austin and the team. We hope to see you again soon. Happy motoring, Dean.”

  • Recently bought a used car from Honda Lincoln The whole experience was 5 star ,, We dealt with Liana from sales. This lady is a true asset to Honda Lincoln. Great dealership Great team Well looked after and very professional Thanks again Liana and your sales manager \U0001f642

    Recently bought a used car from Honda Lincoln The whole experience was 5 star ,, We dealt with Liana from sales. This lady is a true asset to Honda Lincoln. Great dealership Great team Well looked after and very professional Thanks again Liana and your sales manager \U0001f642

    Reply by Vertu Honda Lincoln (Dealer) on 12th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Liana was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Liana was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I was pleased with Vertu Honda Lincoln and would recommend them because the customer service was impeccable, they explained everything very well and I feel I got a very fair price. The whole team were very professional and welcoming. Would definitely go to them again and highly recommend their service.

    I was pleased with Vertu Honda Lincoln and would recommend them because the customer service was impeccable, they explained everything very well and I feel I got a very fair price. The whole team were very professional and welcoming. Would definitely go to them again and highly recommend their service.

    Reply by Selina Jefferson (Dealer) on 8th February 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina”

  • Liana at Vertu Honda was fantastic. I’m a picky client and like to have my used cars like new and in pristine condition. Liana met all of my expectations and went above and beyond. I am well happy with the service I have been provided and I’m glad to have been dealing with Liana.

    Liana at Vertu Honda was fantastic. I’m a picky client and like to have my used cars like new and in pristine condition. Liana met all of my expectations and went above and beyond. I am well happy with the service I have been provided and I’m glad to have been dealing with Liana.

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Liana was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I was pleased with Vertu Honda Lincoln and would recommend them because they were friendly and helpful.

    I was pleased with Vertu Honda Lincoln and would recommend them because they were friendly and helpful.

    Reply by Stuart Oliver (Dealer) on 5th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Such lovely honest straight talking people. I dealt with Richard Clark, who was just spot on. no pressurised selling, just sold me the car I wanted for a reasonable price, with an friendly service. So much so, that although I live 50+ miles away, I am seriously considering using Lincoln Honda for servicing to… Read More

    Such lovely honest straight talking people. I dealt with Richard Clark, who was just spot on. no pressurised selling, just sold me the car I wanted for a reasonable price, with an friendly service. So much so, that although I live 50+ miles away, I am seriously considering using Lincoln Honda for servicing too! I can have a day out in Lincoln and get my car serviced at the same time. Thank you Richard.

    Reply by Stuart Oliver (Dealer) on 1st February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd recommend Vertu Honda Lincoln to anyone because it has a good reputation and very good set up

    I'd recommend Vertu Honda Lincoln to anyone because it has a good reputation and very good set up

    Reply by Keith Briggs (Dealer) on 31st January 2024:

    “Hi Mark, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Vertu Honda Lincoln were great because there was no high pressure selling and the staff were friendly and efficient

    Vertu Honda Lincoln were great because there was no high pressure selling and the staff were friendly and efficient

    Reply by Stuart Oliver (Dealer) on 30th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

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  • Vertu Honda Lincoln staff were good because very knowledgeable, friendly and welcoming

    Vertu Honda Lincoln staff were good because very knowledgeable, friendly and welcoming

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Recently purchased a Crosstar, great service from the sales team, Austin, Aron and Chris. Oh, and the coffee really is good!

    Recently purchased a Crosstar, great service from the sales team, Austin, Aron and Chris. Oh, and the coffee really is good!

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

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    Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/vrre3 We understand that this situation may impact your ongoing business operations. However, please be informed that if we do not receive a complaint from you, our decision will be final. Your cooperation and understanding are greatly appreciated. Should you have any inquiries or apprehensions, please feel free to reach out to us.

  • I'd suggest Vertu Honda Lincoln to a friend because Austin our salesman was approachable, knowledgeable and took an interest in me as a person. He listened and did not try to pressurise me into buying extras I did not want. He has a lovely patient manner when dealing with an older person.

    I'd suggest Vertu Honda Lincoln to a friend because Austin our salesman was approachable, knowledgeable and took an interest in me as a person. He listened and did not try to pressurise me into buying extras I did not want. He has a lovely patient manner when dealing with an older person.

    Reply by Stuart Oliver (Dealer) on 23rd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Austin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Wow..... Incredible experience. I have purchased 4 cars over the last 10-15 years, and this was hands down the best experience I've ever had. I worked closely with Austin Handford, and he was incredibly personable and professional from start to absolute finish. It first started when inquired to buy an Audi Q5… Read More

    Wow..... Incredible experience. I have purchased 4 cars over the last 10-15 years, and this was hands down the best experience I've ever had. I worked closely with Austin Handford, and he was incredibly personable and professional from start to absolute finish. It first started when inquired to buy an Audi Q5. Everything was done virtually as I lived 200 miles away, Austin took amazing notes and provided me with a personalized and detailed video showing all of the specific features I was most interested in. Without fail, when we got to the pricing/payment - Austin never once was overly pushy and he showed absolute professionalism as we talked through finances/warranty options. I had the car delivered to my home last week and despite never test driving before purchase, I was blown at how perfectly detailed the car was once it arrived and everything was better than described. Also a very special shout out to Aaron Naraido who also jumped on the phone with me a few times while Austin wasn't working. Both Austin and Aaron are world class, and this will definitely not be the last time I work with them. Thanks Vertu!

    Reply by Chloe Jefferson (Dealer) on 21st January 2024:

    “Good evening Chris, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Austin, Aaron and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Chloe”