1463 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
1,463
Reviews
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Damien Spence, go see him if you want a bike from here! Great guy, nothing too much trouble.
Damien Spence, go see him if you want a bike from here! Great guy, nothing too much trouble.
Reply by Matthew Johnson (Dealer) on 21st April 2024:
“Thank you so much for your kind words! We are so happy to hear that Damien was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I was happy with the service at Vertu Honda Nottingham because they met our needs nearly.
I was happy with the service at Vertu Honda Nottingham because they met our needs nearly.
Reply by Selina Jefferson (Dealer) on 15th April 2024:
“Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref VM03PR1504. Kind regards, Selina”
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Would like to thank barney for all the help he made everything so easy such a lovely young man and a great asset to the honda team many thanks vinnie /pam
Would like to thank barney for all the help he made everything so easy such a lovely young man and a great asset to the honda team many thanks vinnie /pam
Reply by Liza Nicholson (Dealer) on 8th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Barney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Great service and rely helpful staff especially chloe who help me pick my car
Great service and rely helpful staff especially chloe who help me pick my car
Reply by Keith Briggs (Dealer) on 8th April 2024:
“Hi Robert, Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Excellent service, helpful and friendly staff.
Excellent service, helpful and friendly staff.
Reply by Vertu Honda Nottingham (Dealer) on 31st March 2024:
“Hi Silvia. Thank you for taking the time to write this review. I am glad to hear that you were pleased with the level of service you received and will ensure Le-Roy receives the recognition he deserves. Many thanks, Kerry”
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Excellent service on buying my new bike. Damien dealt with me through the process very helpful and friendly. would highly recommend buying a bike from here \U0001f44d
Excellent service on buying my new bike. Damien dealt with me through the process very helpful and friendly. would highly recommend buying a bike from here \U0001f44d
Reply by Chloe Jefferson (Dealer) on 30th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Damien was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Collected new car from Barney today. Excellent, and very professional, support from Barney throughout. He did an excellent job for both customer and employer. I would have no hesitation in recommending him to anyone wanting a new car.
Collected new car from Barney today. Excellent, and very professional, support from Barney throughout. He did an excellent job for both customer and employer. I would have no hesitation in recommending him to anyone wanting a new car.
Reply by Keith Briggs (Dealer) on 28th March 2024:
“Hi David, Thank you so much for your kind words! We are so happy to hear that Barney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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I was happy with the service at Vertu Honda Nottingham because the salesman, Barney Howard, was very courteous, knowledgeable and attentive. He was also careful to find out whether the car was for me or my husband and on learning that it was for me, he addressed me as the primary customer. There are still m… Read More
I was happy with the service at Vertu Honda Nottingham because the salesman, Barney Howard, was very courteous, knowledgeable and attentive. He was also careful to find out whether the car was for me or my husband and on learning that it was for me, he addressed me as the primary customer. There are still many businesses that only address the male of a couple, especially for cars, etc. Full marks to Barney for his patience, dedication to find options to suit me and generally seek to make me a satisfied customer.
Reply by Matthew Johnson (Dealer) on 25th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Barney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Vertu Honda Nottingham staff were good because they were very helpful and professional
Vertu Honda Nottingham staff were good because they were very helpful and professional
Reply by Stuart Oliver (Dealer) on 15th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Vertu Honda Nottingham were fantastic because they made the purchase from start to finish seemless
Vertu Honda Nottingham were fantastic because they made the purchase from start to finish seemless
Reply by Stuart Oliver (Dealer) on 13th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I had a great experience at Vertu Honda Nottingham because I got the car I wanted
I had a great experience at Vertu Honda Nottingham because I got the car I wanted
Reply by Stuart Oliver (Dealer) on 13th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Good experience on bought the car here. Salesman Barney provided us excellent service and told us all the details about the car. He is fully understand what we want. Both my husband and I happy on it. We are highly recommend our friends and family buy a car from this dealership again.
Good experience on bought the car here. Salesman Barney provided us excellent service and told us all the details about the car. He is fully understand what we want. Both my husband and I happy on it. We are highly recommend our friends and family buy a car from this dealership again.
Reply by Stuart Oliver (Dealer) on 11th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Barney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Popped in this morning, 09/03/24, with an oddball query re my settings in my 2016 Crv ex and the chap on reception came out to my car to see if he could help. I couldn\u2019t access some of the settings which was driving me nuts but after a short while he solved the issue. I didn\u2019t get his name but he re… Read More
Popped in this morning, 09/03/24, with an oddball query re my settings in my 2016 Crv ex and the chap on reception came out to my car to see if he could help. I couldn\u2019t access some of the settings which was driving me nuts but after a short while he solved the issue. I didn\u2019t get his name but he really helped and I am very grateful for his help and support. I hadn\u2019t bought the car from Lenton though I did from Huddersfield which didn\u2019t matter to him. Went above and beyond\u2026 Many thanks, I really appreciate it. Kind regards, Alan Ross
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I had the pleasure of collecting my new civic today, Annice went above and beyond to make sure all was in order. Thankyou for getting me in an amazing car. I would recommend honda nottingham to anyone in the market for a new vehicle.
I had the pleasure of collecting my new civic today, Annice went above and beyond to make sure all was in order. Thankyou for getting me in an amazing car. I would recommend honda nottingham to anyone in the market for a new vehicle.
Reply by Liza Nicholson (Dealer) on 13th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Annice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I was pleased with Vertu Honda Nottingham and would recommend them because of the professional and friendly staff.
I was pleased with Vertu Honda Nottingham and would recommend them because of the professional and friendly staff.
Reply by Chloe Jefferson (Dealer) on 3rd March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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I'd recommend Vertu Honda Nottingham to a friend because I received a very friendly, thorough and non pushy service. The service felt personal and appropriate to me as an individual."
I'd recommend Vertu Honda Nottingham to a friend because I received a very friendly, thorough and non pushy service. The service felt personal and appropriate to me as an individual."
Reply by Chloe Jefferson (Dealer) on 3rd March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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(Translated by Google) Came here for vehicle maintenance and came to inspect the car. The service attitude was good. (Original) \u904e\u4f86\u7dad\u4fee\u8eca\u8f1b\u9806\u4fbf\u4f86\u7747\u7747\u8eca\uff0c\u670d\u52d9\u614b\u5ea6\u826f\u597d
(Translated by Google) Came here for vehicle maintenance and came to inspect the car. The service attitude was good. (Original) \u904e\u4f86\u7dad\u4fee\u8eca\u8f1b\u9806\u4fbf\u4f86\u7747\u7747\u8eca\uff0c\u670d\u52d9\u614b\u5ea6\u826f\u597d
Reply by Vertu Honda Nottingham (Dealer) on 2nd March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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(Translated by Google) Came here to have the vehicle repaired and took a look at the car. The service attitude was good. (Original) \u904e\u4f86\u7dad\u4fee\u8eca\u8f1b\u9806\u4fbf\u4f86\u7747\u7747\u8eca\uff0c\u670d\u52d9\u614b\u5ea6\u826f\u597d
(Translated by Google) Came here to have the vehicle repaired and took a look at the car. The service attitude was good. (Original) \u904e\u4f86\u7dad\u4fee\u8eca\u8f1b\u9806\u4fbf\u4f86\u7747\u7747\u8eca\uff0c\u670d\u52d9\u614b\u5ea6\u826f\u597d
Reply by Chloe Jefferson (Dealer) on 2nd March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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My experience at Vertu Honda Nottingham was positive because it was easy to communicate with the sales person, they listen to my requirements and supported me through the purchase/finance process.
My experience at Vertu Honda Nottingham was positive because it was easy to communicate with the sales person, they listen to my requirements and supported me through the purchase/finance process.
Reply by Matthew Johnson (Dealer) on 1st March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I'd recommend Vertu Honda Nottingham to a friend because I received a very friendly, thorough and non pushy service. The service felt personal and appropriate to me as an individual.
I'd recommend Vertu Honda Nottingham to a friend because I received a very friendly, thorough and non pushy service. The service felt personal and appropriate to me as an individual.
Reply by Matthew Johnson (Dealer) on 1st March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I happened across Nottingham Honda by chance as I'm not from the area. However both Harris and Barney gave me exceptional service, especially as I bought a non Honda car. Barney kept me informed throughout the process and after. Spending money was a pleasure.
I happened across Nottingham Honda by chance as I'm not from the area. However both Harris and Barney gave me exceptional service, especially as I bought a non Honda car. Barney kept me informed throughout the process and after. Spending money was a pleasure.
Reply by Matthew Johnson (Dealer) on 1st March 2024:
“Thank you so much for your kind words! We are so happy to hear that Harris and Barney were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Very helpful, Respectful and all round good people!
Very helpful, Respectful and all round good people!
Reply by Liza Nicholson (Dealer) on 26th February 2024:
“Thank you for taking your time to leave this great review! Kind regards, Liza”
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Good for over seas customers
Good for over seas customers
Reply by Vertu Honda Nottingham (Dealer) on 22nd February 2024:
“Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen”
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Just changed our car at Honda Nottingham. Very pleased with our purchase. Harris was very informative and helpful without being pushy. Very pleased with the whole process. Thank you.
Just changed our car at Honda Nottingham. Very pleased with our purchase. Harris was very informative and helpful without being pushy. Very pleased with the whole process. Thank you.
Reply by Liza Nicholson (Dealer) on 19th February 2024:
“Thank you for taking the time to leave us a review - Was there any particular reason for it being 1 star? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref VM1LJ1902 Kind regards, Liza.”
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I would recommend Vertu Honda Nottingham to friends and family because I was impressed by Sam Whitehead and other members of the sales team in allowing me to explore all the options available to me with regard to finance. I wanted to trade-in my previous vehicle and was pleased with the price offered.
I would recommend Vertu Honda Nottingham to friends and family because I was impressed by Sam Whitehead and other members of the sales team in allowing me to explore all the options available to me with regard to finance. I wanted to trade-in my previous vehicle and was pleased with the price offered.
Reply by Dean Patterson (Dealer) on 15th February 2024:
“Good afternoon Ian. Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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I'd suggest Vertu Honda Nottingham to a friend because they were very efficient and the used cars were in very good condition. All the sales staff were very friendly and informative
I'd suggest Vertu Honda Nottingham to a friend because they were very efficient and the used cars were in very good condition. All the sales staff were very friendly and informative
Reply by Chloe Jefferson (Dealer) on 12th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Vertu Honda Nottingham were fantastic because the process was very simple and clear.
Vertu Honda Nottingham were fantastic because the process was very simple and clear.
Reply by Dawn Robinson (Dealer) on 9th February 2024:
“Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”
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Vertu Honda Nottingham staff were good because the staff are friendly, knowledgeable and quick to respond to any issues raised.
Vertu Honda Nottingham staff were good because the staff are friendly, knowledgeable and quick to respond to any issues raised.
Reply by Dawn Robinson (Dealer) on 9th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I have never used a bike dealer before, and always run old bikes. I went to vertu Nottingham to sniff around a used Africa twin in October 23 Phil in sales was brilliant, no hard sell, he just helped me get to grips with the range, specs and used bikes that they had in stock. He even arranged for me to test r… Read More
I have never used a bike dealer before, and always run old bikes. I went to vertu Nottingham to sniff around a used Africa twin in October 23 Phil in sales was brilliant, no hard sell, he just helped me get to grips with the range, specs and used bikes that they had in stock. He even arranged for me to test ride one that same day! Sadly, they did not have a manual model that I was looking for, but I would definitely recommend and will certainly use them in the future. Thanks guys!
Reply by Vertu Honda Nottingham (Dealer) on 5th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I have never used a bike dealer before, and always run old bikes. I went to vertu Nottingham to sniff around a used Africa twin in October 23 Phil in sales was brilliant, no hard sell, he just helped me get to grips with the range, specs and used bikes that they had in stock. He even arranged for me to test r… Read More
I have never used a bike dealer before, and always run old bikes. I went to vertu Nottingham to sniff around a used Africa twin in October 23 Phil in sales was brilliant, no hard sell, he just helped me get to grips with the range, specs and used bikes that they had in stock. He even arranged for me to test ride one that same day! Sadly, they did not have a manual model that I was looking for, but I would definitely recommend and will certainly use them in the future. Thanks guys!
Reply by Vertu Honda Nottingham (Dealer) on 5th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 5th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I would highly recommend Vetu Honda Nottingham to anyone looking to buy a Honda new or used. We have just picked up our Honda Civic and the service was nothing but excellent. Prior to travelling down from Gladgow to collect the car we have spoken a number of times with Chloe, who could not have been any more … Read More
I would highly recommend Vetu Honda Nottingham to anyone looking to buy a Honda new or used. We have just picked up our Honda Civic and the service was nothing but excellent. Prior to travelling down from Gladgow to collect the car we have spoken a number of times with Chloe, who could not have been any more helpful. Chloe picked us up from the train station at Nottingham which was nice and very accommodating. She was absolutely outstanding from start to finish. She also made the transaction as smoothly and quickly as possible, thankyou again Chloe and see you in the near future.
Reply by Vertu Honda Nottingham (Dealer) on 4th February 2024:
“Good evening Linda, Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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I would highly recommend Vetu Honda Nottingham to anyone looking to buy a Honda new or used. We have just picked up our Honda Civic and the service was nothing but excellent. Prior to travelling down from Gladgow to collect the car we have spoken a number of times with Chloe, who could not have been any more … Read More
I would highly recommend Vetu Honda Nottingham to anyone looking to buy a Honda new or used. We have just picked up our Honda Civic and the service was nothing but excellent. Prior to travelling down from Gladgow to collect the car we have spoken a number of times with Chloe, who could not have been any more helpful. Chloe picked us up from the train station at Nottingham which was nice and very accommodating. She was absolutely outstanding from start to finish. She also made the transaction as smoothly and quickly as possible, thankyou again Chloe and see you in the near future.
Reply by Vertu Honda Nottingham (Dealer) on 4th February 2024:
“Good evening Linda, Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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I would highly recommend Vetu Honda Nottingham to anyone looking to buy a Honda new or used. We have just picked up our Honda Civic and the service was nothing but excellent. Prior to travelling down from Gladgow to collect the car we have spoken a number of times with Chloe, who could not have been any more … Read More
I would highly recommend Vetu Honda Nottingham to anyone looking to buy a Honda new or used. We have just picked up our Honda Civic and the service was nothing but excellent. Prior to travelling down from Gladgow to collect the car we have spoken a number of times with Chloe, who could not have been any more helpful. Chloe picked us up from the train station at Nottingham which was nice and very accommodating. She was absolutely outstanding from start to finish. She also made the transaction as smoothly and quickly as possible, thankyou again Chloe and see you in the near future.
Reply by Chloe Jefferson (Dealer) on 4th February 2024:
“Good evening Linda, Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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I was happy with the service at Vertu Honda Nottingham because they are extremely professional and friendly. Nothing is too much trouble and they go the extra mile
I was happy with the service at Vertu Honda Nottingham because they are extremely professional and friendly. Nothing is too much trouble and they go the extra mile
Reply by Keith Briggs (Dealer) on 4th February 2024:
“Hi Thomas Henry, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I would recommend Vertu Honda Nottingham to friends and family because - excellent service, very good sales person and not too pushy, great motor at the end of it!
I would recommend Vertu Honda Nottingham to friends and family because - excellent service, very good sales person and not too pushy, great motor at the end of it!
Reply by Keith Briggs (Dealer) on 3rd February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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The experience at Vertu Honda Nottingham was fantastic because I’ve never been taken care of whilst purchasing a vehicle so well. From the time I went for a test drive to weeks after the purchase. The advisor was accessible, helpful and prompt as well as honest and open. Both the vehicle and people were gre… Read More
The experience at Vertu Honda Nottingham was fantastic because I’ve never been taken care of whilst purchasing a vehicle so well. From the time I went for a test drive to weeks after the purchase. The advisor was accessible, helpful and prompt as well as honest and open. Both the vehicle and people were great. Would highly recommend to anyone looking to buy.
Reply by Keith Briggs (Dealer) on 2nd February 2024:
“Hi Matthew, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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