3124 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

3,124

Reviews

96
Overall Satisfaction
97
Would Recommend
  • I would highly recommend Bristol street motors. My sales assistant Phil provided me and my daughter with great customer service and was very professional throughout. He worked towards meeting my financial needs and found the car that was within my budget. I am very pleased with his professionalism and consist… Read More

    I would highly recommend Bristol street motors. My sales assistant Phil provided me and my daughter with great customer service and was very professional throughout. He worked towards meeting my financial needs and found the car that was within my budget. I am very pleased with his professionalism and consistent communication. He has been incredibly and truly amazing. Thank you so much Phil.

    Reply by Keith Briggs (Dealer) on 26th March 2024:

    “Hi Claudia, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Phil and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • I'd recommend Bristol Street Motors Ford Bromley because the sales team were incredibly friendly and helpful. They explained the finance, warranty and other details very clearly and so I felt reassured about making the purchase with them.

    I'd recommend Bristol Street Motors Ford Bromley because the sales team were incredibly friendly and helpful. They explained the finance, warranty and other details very clearly and so I felt reassured about making the purchase with them.

    Reply by Keith Briggs (Dealer) on 25th March 2024:

    “Hi Jennifer, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd recommend Bristol Street Motors Ford Bromley to a friend because Millie was so helpful and informative. She made my experience as a first time buyer really nice and i would 100% return to purchase another car in the future with her.

    I'd recommend Bristol Street Motors Ford Bromley to a friend because Millie was so helpful and informative. She made my experience as a first time buyer really nice and i would 100% return to purchase another car in the future with her.

    Reply by Keith Briggs (Dealer) on 25th March 2024:

    “Hi Tiffany, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

    Reply by Keith Briggs (Dealer) on 25th March 2024:

    “Hi Tiffany, Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Great service! just pricey!!!!

    Great service! just pricey!!!!

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 22nd March 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”

  • Phil was extremely knowledgeable, helpful and patient. He understood what we wanted and needed. His was an excellent service and we are very pleased with our purchase. Thank you so much Phil!

    Phil was extremely knowledgeable, helpful and patient. He understood what we wanted and needed. His was an excellent service and we are very pleased with our purchase. Thank you so much Phil!

    Reply by Keith Briggs (Dealer) on 21st March 2024:

    “Hi Pamela, Thank you so much for your kind words! We are so happy to hear that 000000 was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

    Reply by Keith Briggs (Dealer) on 21st March 2024:

    “Hi Pamela, Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Bristol Street Motors Ford Bromley were great because the staff are very welcoming and friendly and go out of there way to assist with any needs. Phil even came in on his day off to hand over the car :)

    Bristol Street Motors Ford Bromley were great because the staff are very welcoming and friendly and go out of there way to assist with any needs. Phil even came in on his day off to hand over the car :)

    Reply by Matthew Johnson (Dealer) on 21st March 2024:

    “Good morning Stephanie, Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Big thank you to Jones for helping us to find a car that met our needs. Great Customer Service \U0001f44d\U0001f3fb\U0001f44d\U0001f3fb

    Big thank you to Jones for helping us to find a car that met our needs. Great Customer Service \U0001f44d\U0001f3fb\U0001f44d\U0001f3fb

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 19th March 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew”

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jones was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Bristol Street has always been fantastic. This time round was no different. From the initial call to remind me about the servicing, to making the booking; everything went really smoothly. I chose to have the car picked up and returned. I was pleasantly surprised at how quickly it was done and dusted. A perfec… Read More

    Bristol Street has always been fantastic. This time round was no different. From the initial call to remind me about the servicing, to making the booking; everything went really smoothly. I chose to have the car picked up and returned. I was pleasantly surprised at how quickly it was done and dusted. A perfect 5 star \u2b50\ufe0f service. I would definitely recommend to friends and family.

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • They treated me very well and they have done a very good job sorting out all the problems which I have with the car, they put my car back to where it should be... I trust their service and I will return for a full service so hopefully by doing so, my car can be trusted to be sold at the end of 2025.

    They treated me very well and they have done a very good job sorting out all the problems which I have with the car, they put my car back to where it should be... I trust their service and I will return for a full service so hopefully by doing so, my car can be trusted to be sold at the end of 2025.

    Reply by Kerry Hall (Dealer) on 16th March 2024:

    “Hi Ronald. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry”

  • A massive thank you to Phil (used car sales team) who has provided me with amazing customer service. He has been a great sales person and talked me through the whole process. He was understanding of my financial needs and helped me with finding the best financial plan that best suited my budget. The process w… Read More

    A massive thank you to Phil (used car sales team) who has provided me with amazing customer service. He has been a great sales person and talked me through the whole process. He was understanding of my financial needs and helped me with finding the best financial plan that best suited my budget. The process was fast and simple. My mother was so impressed with his service that she also used Phil to aid her with purchasing her new car. We are both highly satisfied with our car purchases.

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 15th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Phil and the team. We hope to see you again soon. Happy motoring, Dawn”

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Phil and the team. We hope to see you again soon. Happy motoring, Dawn”

  • I\u2019v used bristol street ford bromley a couple of times and always had brilliant service from all departments this time Alice the sales lady was absolute brilliant. Highly recommended.

    I\u2019v used bristol street ford bromley a couple of times and always had brilliant service from all departments this time Alice the sales lady was absolute brilliant. Highly recommended.

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Alice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I\u2019v used bristol street ford bromley a couple of times and always had brilliant service from all departments this time Alice the sales lady was absolute brilliant. Highly recommended.

    I\u2019v used bristol street ford bromley a couple of times and always had brilliant service from all departments this time Alice the sales lady was absolute brilliant. Highly recommended.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Alice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I'd recommend Bristol Street Motors Ford Bromley to anyone because good selection of cars. Was very impressed with Jones. He was approachable, engaging, knowledgeable. Listened to my concerns and explained payment options available - nothing was too much trouble. I was in the area for an appointment and … Read More

    I'd recommend Bristol Street Motors Ford Bromley to anyone because good selection of cars. Was very impressed with Jones. He was approachable, engaging, knowledgeable. Listened to my concerns and explained payment options available - nothing was too much trouble. I was in the area for an appointment and went home with a new car - happy with my purchase!

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jones and the team. We hope to see you again soon. Happy motoring, Dawn”

  • I would just like to say, thank you to Alice Sheley At Bristol Street, motors for the smooth sale and part exchange We are very pleased with our new ford focus Everything went smoothly Thanks again, I can highly recommend

    I would just like to say, thank you to Alice Sheley At Bristol Street, motors for the smooth sale and part exchange We are very pleased with our new ford focus Everything went smoothly Thanks again, I can highly recommend

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Alice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I was very happy with my whole experience at Ford Bromley. I had a crash and my old car was written off so I was waiting for my payment and Ford were very understanding and made it easy for me to pay my deposit when ready. I had everything explained to me very well and I was listened to when I explained what … Read More

    I was very happy with my whole experience at Ford Bromley. I had a crash and my old car was written off so I was waiting for my payment and Ford were very understanding and made it easy for me to pay my deposit when ready. I had everything explained to me very well and I was listened to when I explained what I wanted/needed. The sales person who helped me -Ilektra- was lovely and never pushy as some sales people are. She shook both mine and my mum\u2019s hands when I chose my car and sent us a lovely video congratulating me on my purchase. I was kept up to date all the way through and got to choose my pick up date. I was given a very thorough hand over when I picked up and have been given a great service package which includes the 1st 2 services and 1st MOT as well as various packages for tyre & alloy cover and scratch & dent fixes. I came out very happy and excited to drive my new car off!

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 13th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ilektra and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn”

  • I was very happy with my whole experience at Ford Bromley. I had a crash and my old car was written off so I was waiting for my payment and Ford were very understanding and made it easy for me to pay my deposit when ready. I had everything explained to me very well and I was listened to when I explained what … Read More

    I was very happy with my whole experience at Ford Bromley. I had a crash and my old car was written off so I was waiting for my payment and Ford were very understanding and made it easy for me to pay my deposit when ready. I had everything explained to me very well and I was listened to when I explained what I wanted/needed. The sales person who helped me -Ilektra- was lovely and never pushy as some sales people are. She shook both mine and my mum\u2019s hands when I chose my car and sent us a lovely video congratulating me on my purchase. I was kept up to date all the way through and got to choose my pick up date. I was given a very thorough hand over when I picked up and have been given a great service package which includes the 1st 2 services and 1st MOT as well as various packages for tyre & alloy cover and scratch & dent fixes. I came out very happy and excited to drive my new car off!

    Reply by Dawn Robinson (Dealer) on 13th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ilektra and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn”

  • I'd suggest Bristol Street Motors Ford Bromley to a friend because there is a good range of stock, a covinient location, the staff are professional and friendly.

    I'd suggest Bristol Street Motors Ford Bromley to a friend because there is a good range of stock, a covinient location, the staff are professional and friendly.

    Reply by Dawn Robinson (Dealer) on 10th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd suggest Bristol Street Motors Ford Bromley to a friend

    I'd suggest Bristol Street Motors Ford Bromley to a friend

    Reply by Dawn Robinson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Bristol Street Motors Ford Bromley were great because they provided an excellent service

    Bristol Street Motors Ford Bromley were great because they provided an excellent service

    Reply by Dawn Robinson (Dealer) on 6th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • A massive thank you to Phil (used car sales team) who has provided me with amazing customer service. He has been a great sales person and talked me through the whole process. He was understanding of my financial needs and helped me with finding the best financial plan that best suited my budget. The process w… Read More

    A massive thank you to Phil (used car sales team) who has provided me with amazing customer service. He has been a great sales person and talked me through the whole process. He was understanding of my financial needs and helped me with finding the best financial plan that best suited my budget. The process was fast and simple. My mother was so impressed with his service that she also used Phil to aid her with purchasing her new car.

    Reply by Dean Patterson (Dealer) on 6th March 2024:

    “Good morning Kadisha. Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Receptionist very helpful.

    Receptionist very helpful.

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 5th March 2024:

    “Hi Alf, thank you very much for taking the time to leave this great feedback!!”

    Reply by Dean Patterson (Dealer) on 5th March 2024:

    “Good morning Alf. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • I had a great experience at ford Bromley. Gabby was brilliant and the car a brought was everything I wanted and need, even thou its a used car it feels brand new and also I was able to meet the previous owner too

    I had a great experience at ford Bromley. Gabby was brilliant and the car a brought was everything I wanted and need, even thou its a used car it feels brand new and also I was able to meet the previous owner too

    Reply by Dawn Robinson (Dealer) on 4th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I'd suggest Bristol Street Motors Ford Bromley to a friend because the value for money is reasonable and there was no pressure to purchase.

    I'd suggest Bristol Street Motors Ford Bromley to a friend because the value for money is reasonable and there was no pressure to purchase.

    Reply by Kerry Hall (Dealer) on 4th March 2024:

    “Hi Adrian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”

  • "Bristol Street Motors Ford Bromley staff were good because they got to know me and what I required in a vehicle "

    "Bristol Street Motors Ford Bromley staff were good because they got to know me and what I required in a vehicle "

    Reply by Matthew Johnson (Dealer) on 27th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • My experience at Bristol Street Motors Ford Bromley was positive because the sales person Georgia went above and beyond her role to nake this a pleasant experience

    My experience at Bristol Street Motors Ford Bromley was positive because the sales person Georgia went above and beyond her role to nake this a pleasant experience

    Reply by Liza Nicholson (Dealer) on 27th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Ford Bromley staff were good because they got to know me and what I required in a vehicle

    Bristol Street Motors Ford Bromley staff were good because they got to know me and what I required in a vehicle

    Reply by Liza Nicholson (Dealer) on 26th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Ford Bromley were fantastic because Gabby was amazing, she helped me every step of the way. I was given loads of time to take a proper look around and really think about my decision

    Bristol Street Motors Ford Bromley were fantastic because Gabby was amazing, she helped me every step of the way. I was given loads of time to take a proper look around and really think about my decision

    Reply by Keith Briggs (Dealer) on 23rd February 2024:

    “Hi Lorraine, Thank you so much for your kind words! We are so happy to hear that was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

    Reply by Keith Briggs (Dealer) on 23rd February 2024:

    “Hi Lorraine, Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Gabby made the whole experience wonderfully easy and explained every step along the way. Friendly and engaging, just down to her lovely personality I made up my mind to buy from them, rather than the other garage I went to that was the opposite. Loved the personal video sent to me to show me the car, made me … Read More

    Gabby made the whole experience wonderfully easy and explained every step along the way. Friendly and engaging, just down to her lovely personality I made up my mind to buy from them, rather than the other garage I went to that was the opposite. Loved the personal video sent to me to show me the car, made me feel like a valued customer.

    Reply by Keith Briggs (Dealer) on 19th February 2024:

    “Hi Lorraine, Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • My experience at Bristol Street Motors Ford Bromley was cracking because I had a phenomenal sales representative named Georgia, she took her time to look for the perfect car for me and it was at a fantastic price that nowhere else was able to beat! I was very disappointed though to hear that Georgia will be l… Read More

    My experience at Bristol Street Motors Ford Bromley was cracking because I had a phenomenal sales representative named Georgia, she took her time to look for the perfect car for me and it was at a fantastic price that nowhere else was able to beat! I was very disappointed though to hear that Georgia will be leaving the company shortly, I wish to use Bristol street motors again in the future but I only wish to have Georgia as my representative. Bristol street motors should do all they can to keep Georgia as she is a fantastic asset to the company! Thank you Georgia for all your help and support during and after the sale of my lovely new car!

    Reply by Dean Patterson (Dealer) on 18th February 2024:

    “Good morning Sherelle. Thank you so much for your kind words! We are so happy to hear that Georgia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • I was so pleased I was recommended to try this specific Bristol street motors because I was able to get my dream car \U0001f60d. Georgia who was a brilliant sales representative as she found me the perfect car in the colour I wanted and for a phenomenal price. Thank you so much, I look forward to working with… Read More

    I was so pleased I was recommended to try this specific Bristol street motors because I was able to get my dream car \U0001f60d. Georgia who was a brilliant sales representative as she found me the perfect car in the colour I wanted and for a phenomenal price. Thank you so much, I look forward to working with Georgia to find a new car in the future! Very happy customer!!

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 17th February 2024:

    “Good afternoon Shey. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Georgia and the team. We hope to see you again soon. Happy motoring, Dean.”

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Shey. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Georgia and the team. We hope to see you again soon. Happy motoring, Dean.”

  • My experience at Bristol Street Motors Ford Bromley was cracking because Georgia was absolutely amazing. She was so patience and so professional . We know her for some years now as this is the 3rd car we bought from Bristol and to be honest is so sad to see her leaving but really hoping she will come back. Sh… Read More

    My experience at Bristol Street Motors Ford Bromley was cracking because Georgia was absolutely amazing. She was so patience and so professional . We know her for some years now as this is the 3rd car we bought from Bristol and to be honest is so sad to see her leaving but really hoping she will come back. She is a great asset for Bristol Bromley and not only! Thank you so much Georgia for all you help is highly appreciated!

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Mihail. Thank you so much for your kind words! We are so happy to hear that Georgia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Bristol Street Motors Ford Bromley were really helpful and I'd recommend them because the whole experience was easy, well-explained and positive

    Bristol Street Motors Ford Bromley were really helpful and I'd recommend them because the whole experience was easy, well-explained and positive

    Reply by Matthew Johnson (Dealer) on 15th February 2024:

    “Good morning Philip. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Great experience second car bought, went ahead with the Lamar\u2019s recommendation as I didn\u2019t know what I wanted, loving that fact that I did, the car is very nice

    Great experience second car bought, went ahead with the Lamar\u2019s recommendation as I didn\u2019t know what I wanted, loving that fact that I did, the car is very nice

    Reply by Bristol Street Motors Ford Bromley (Dealer) on 13th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

    Reply by Kerry Hall (Dealer) on 13th February 2024:

    “Hello and thank you so much for your kind words! We are so happy to hear that Lamar was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • I bought a car from here (as you do I suppose). I spoke to Lamar Williams (sales team) who was excellent. Just the right blend of helpful and informative. I have been "turned off" by pushy sales people, not here though. car was sourced at speed as I requested. Just great.

    I bought a car from here (as you do I suppose). I spoke to Lamar Williams (sales team) who was excellent. Just the right blend of helpful and informative. I have been "turned off" by pushy sales people, not here though. car was sourced at speed as I requested. Just great.

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Larmar was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I was happy with the service at Bristol Street Motors Ford Bromley because they were friendly and not to pushy.

    I was happy with the service at Bristol Street Motors Ford Bromley because they were friendly and not to pushy.

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • The experience at Bristol Street Motors Ford Bromley was good because of the people I dealt with and the service they offered me.

    The experience at Bristol Street Motors Ford Bromley was good because of the people I dealt with and the service they offered me.

    Reply by Selina Jefferson (Dealer) on 7th February 2024:

    “Good evening Jade. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”

  • Georgia is a credit to Bristol Street motors Bromley. Really polite, kind , and caring Has alot of patience and explains the whole process very well. I hope Georgia can help me again in the future when purchasing another car. Really Great sales woman honestly has great Energy about her. Pleased for my ex… Read More

    Georgia is a credit to Bristol Street motors Bromley. Really polite, kind , and caring Has alot of patience and explains the whole process very well. I hope Georgia can help me again in the future when purchasing another car. Really Great sales woman honestly has great Energy about her. Pleased for my experience as its hard to get people like this these days.

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Georgia and the team. We hope to see you again soon. Happy motoring, Dawn”

  • Great experience second car bought, went ahead with the salesman recommendation as I didn\u2019t know what I wanted, but loving my decision to do so

    Great experience second car bought, went ahead with the salesman recommendation as I didn\u2019t know what I wanted, but loving my decision to do so

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I had a great experience at Bristol Street Motors Ford Bromley because the staff were very kind and helpful

    I had a great experience at Bristol Street Motors Ford Bromley because the staff were very kind and helpful

    Reply by Stuart Oliver (Dealer) on 6th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The experience at Bristol Street Motors Ford Bromley was fantastic because the sales person Jamie was polite and did all he could to help me buy my vehicle

    The experience at Bristol Street Motors Ford Bromley was fantastic because the sales person Jamie was polite and did all he could to help me buy my vehicle

    Reply by Keith Briggs (Dealer) on 2nd February 2024:

    “Hi Bernard, Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Bristol Street Motors Ford Bromley were great because cars on display easily viewed and salespeople quick to explain costs and previous ownership’s

    Bristol Street Motors Ford Bromley were great because cars on display easily viewed and salespeople quick to explain costs and previous ownership’s

    Reply by Matthew Johnson (Dealer) on 1st February 2024:

    “Good afternoon Anthony. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew”

  • Just thought I needed to leave a post about the Excellent service I received at Bristol street Bromley and in particular from Lamar nothing was too much for him in assisting me I will definitely be recommending to friends and family about the great customer service Thank you Bristol street and particularly La… Read More

    Just thought I needed to leave a post about the Excellent service I received at Bristol street Bromley and in particular from Lamar nothing was too much for him in assisting me I will definitely be recommending to friends and family about the great customer service Thank you Bristol street and particularly Lamar

    Reply by Stuart Oliver (Dealer) on 30th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Lamar was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • A dream has come true. Thank you all for your help with the purchase of our car. Especially Lamar who held all the ponies together, communicating to a high standard about the steps of the purchasing and keeping an eye on our wishes. Amazing work. THANK YOU!!! V & L

    A dream has come true. Thank you all for your help with the purchase of our car. Especially Lamar who held all the ponies together, communicating to a high standard about the steps of the purchasing and keeping an eye on our wishes. Amazing work. THANK YOU!!! V & L

    Reply by Chloe Jefferson (Dealer) on 27th January 2024:

    “Good evening, Thank you so much for your kind words! We are so happy to hear that Lamar was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • I'd recommend Bristol Street Motors Ford Bromley because I have always had good service here.

    I'd recommend Bristol Street Motors Ford Bromley because I have always had good service here.

    Reply by Stuart Oliver (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Friendly team with lot car collections.

    Friendly team with lot car collections.

    Reply by Stuart Oliver (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Services are excellent and I thank my Brother Jones(Salesman) for introducing me to Bristols Motors Bromely where I purchase a good maintained Vauxhall Mokka 2016 brand.

    Services are excellent and I thank my Brother Jones(Salesman) for introducing me to Bristols Motors Bromely where I purchase a good maintained Vauxhall Mokka 2016 brand.

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I'd endorse Bristol Street Motors Ford Bromley because my Brother Jones as Salesman made everything very smoothly for us to understand.

    I'd endorse Bristol Street Motors Ford Bromley because my Brother Jones as Salesman made everything very smoothly for us to understand.

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, LIza.”

  • I'd recommend Bristol Street Motors Ford Bromley to a friend because its a smooth transition

    I'd recommend Bristol Street Motors Ford Bromley to a friend because its a smooth transition

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Jamie helped find the right car for me and made sure I understood everything every step of the way! I\u2019m very happy with the service I received !

    Jamie helped find the right car for me and made sure I understood everything every step of the way! I\u2019m very happy with the service I received !

    Reply by Liza Nicholson (Dealer) on 23rd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Joan was professional friendly great communicator sense of humour which I appreciate top nocth gentleman

    Joan was professional friendly great communicator sense of humour which I appreciate top nocth gentleman

    Reply by Dawn Robinson (Dealer) on 19th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Great communication from start to finish, my 1st choice!

    Great communication from start to finish, my 1st choice!

    Reply by Dawn Robinson (Dealer) on 18th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • The staff at Bristol Street Motors Ford Bromley were good because it was easy no problems and no hassel thank you.

    The staff at Bristol Street Motors Ford Bromley were good because it was easy no problems and no hassel thank you.

    Reply by Chloe Jefferson (Dealer) on 14th January 2024:

    “Good evening Leigh, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Great service. Can't recommend Ford Bromley highly enough. All the staff were very friendly and helpful and Sam the co-ordinator was excellent and gave me regular updates. I was delighted that the final price was \xa3179 cheaper than the original price estimate I had received. Very nice surprise - thank you S… Read More

    Great service. Can't recommend Ford Bromley highly enough. All the staff were very friendly and helpful and Sam the co-ordinator was excellent and gave me regular updates. I was delighted that the final price was \xa3179 cheaper than the original price estimate I had received. Very nice surprise - thank you Sam! Thank you to the great team at Ford Bristol Street Motors in Bromley!

    Reply by Stuart Oliver (Dealer) on 14th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Amazing customers' services.

    Amazing customers' services.

    Reply by Stuart Oliver (Dealer) on 12th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I'm on my third Ford new car now and the whole process was very easy at Bromley. ( I came to them via a popular car pricing site ) The salesperson, Lamar (very new to the business) was excellent and kept me updated throughout the whole purchase. Even when I asked to change the finance on the vehicle to take a… Read More

    I'm on my third Ford new car now and the whole process was very easy at Bromley. ( I came to them via a popular car pricing site ) The salesperson, Lamar (very new to the business) was excellent and kept me updated throughout the whole purchase. Even when I asked to change the finance on the vehicle to take advantage of the latest 0% finance offer, it was no trouble at all. The vehicle arrived in the country earlier than expected and Lamar made it possible to collect the car just before Christmas!

    Reply by Stuart Oliver (Dealer) on 11th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Lamar was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd recommend Bristol Street Motors Ford Bromley to anyone because there great

    I'd recommend Bristol Street Motors Ford Bromley to anyone because there great

  • Brilliant, friendly staff. Do not have a bad word to say about our experience. Was kept updated throughout the process and would recommend to others as was a very enjoyable experience.

    Brilliant, friendly staff. Do not have a bad word to say about our experience. Was kept updated throughout the process and would recommend to others as was a very enjoyable experience.

    Reply by Liza Girdlestone (Dealer) on 4th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Can't fault their customer service. Booked the car in for a recall issue and oil change. Was fully informed of the work to be completed and any charges associated with the oil change. Was offered a courtesy car for a small insurance charge. Work was completed within the given timescale and cost was as expecte… Read More

    Can't fault their customer service. Booked the car in for a recall issue and oil change. Was fully informed of the work to be completed and any charges associated with the oil change. Was offered a courtesy car for a small insurance charge. Work was completed within the given timescale and cost was as expected. No problems after collecting my car which they even gave a good exterior cleaning, which was a nice touch.

    Reply by Dean Patterson (Dealer) on 4th January 2024:

    “Good afternoon Geoff. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.”

  • I'm really happy with my new car Astra 2017 - Phill is an excellent seller ;) We are from Brazil and this is our first car in the UK. He's very patient and explains all the details to us. Our car is perfect now. Thank you

    I'm really happy with my new car Astra 2017 - Phill is an excellent seller ;) We are from Brazil and this is our first car in the UK. He's very patient and explains all the details to us. Our car is perfect now. Thank you

  • I'm really happy with my new car Astra 2017 - Phill is an excellent seller ;) We are from Brazil and this is our first car in the UK. He's very patient and explains all the details to us. Our car is perfect now. Thank you

    I'm really happy with my new car Astra 2017 - Phill is an excellent seller ;) We are from Brazil and this is our first car in the UK. He's very patient and explains all the details to us. Our car is perfect now. Thank you

    Reply by Dean Patterson (Dealer) on 2nd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”