1913 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,913

Reviews

98
Overall Satisfaction
100
Would Recommend
  • Very warm, friendly service from the start of the process to driving away with my new car. Everything was explained to me in fine detail and I leave a very happy customer, big thankyou to Manu,Ben,Matt and the team for all there help and I look forward to buying my next car with you guys at a later date, All … Read More

    Very warm, friendly service from the start of the process to driving away with my new car. Everything was explained to me in fine detail and I leave a very happy customer, big thankyou to Manu,Ben,Matt and the team for all there help and I look forward to buying my next car with you guys at a later date, All the very best guys. Regards Paul Pollard

    Reply by Bristol Street Motors Ford Morpeth (Dealer) on 24th April 2024:

    “Good morning Paul. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Matt, Ben, Manu and the team. We hope to see you again soon. Happy motoring, Dean”

    Reply by Dean Patterson (Dealer) on 24th April 2024:

    “Good morning Paul. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Matt, Ben, Manu and the team. We hope to see you again soon. Happy motoring, Dean”

  • My experience at Bristol Street Motors Ford Morpeth was cracking because I received excellent customer service, the process of buying a car was easy and efficient, the sales person was very friendly and helpful and communication was great and very clear. Hand over of the car was also smooth and not rushed.

    My experience at Bristol Street Motors Ford Morpeth was cracking because I received excellent customer service, the process of buying a car was easy and efficient, the sales person was very friendly and helpful and communication was great and very clear. Hand over of the car was also smooth and not rushed.

    Reply by Dawn Robinson (Dealer) on 23rd April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Bristol Street Motors Ford Morpeth staff were good because the deal from start to handover was made easy with my salesman Michael making sure every detail was looked over twice and was focused on getting it done as fast as possible.

    Bristol Street Motors Ford Morpeth staff were good because the deal from start to handover was made easy with my salesman Michael making sure every detail was looked over twice and was focused on getting it done as fast as possible.

    Reply by Dean Patterson (Dealer) on 23rd April 2024:

    “Good morning Alex. Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • I'd recommend Bristol Street Motors Ford Morpeth because everything was done quickly and everyone was really helpful.

    I'd recommend Bristol Street Motors Ford Morpeth because everything was done quickly and everyone was really helpful.

    Reply by Liza Nicholson (Dealer) on 18th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I purchased a nearly new car from Bristol Street Motors online. The cost of the car was well below average for the age and miles. Not having viewed the car in person I was a little worried to say the least. However, I can honestly say the team at BSM Newcastle put my mind at rest and were super professional a… Read More

    I purchased a nearly new car from Bristol Street Motors online. The cost of the car was well below average for the age and miles. Not having viewed the car in person I was a little worried to say the least. However, I can honestly say the team at BSM Newcastle put my mind at rest and were super professional at all times with no pressure Sales. They were happy to send multipal videos/pictures of the car pointing out any damages before and after repairs and Michael (my sales advisor) was straight up and honest and delivered on everything he promised. The car was delivered quickly and all was as expected, with no nasty surprises.....making one a very happy customer. I would certainly recommend BSM to friends and Family and would look to buy another car from them.

    Reply by Liza Nicholson (Dealer) on 16th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The experience at Bristol Street Motors Ford Morpeth was good because of how efficient and quick it was to sort a vehicle for me

    The experience at Bristol Street Motors Ford Morpeth was good because of how efficient and quick it was to sort a vehicle for me

    Reply by Keith Briggs (Dealer) on 12th April 2024:

    “Hi Oliver, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd definitely recommend Bristol Street Motors Ford Morpeth because ths service was excellent and the sales person went out of his way to help us even after we bought the car and went home with it

    I'd definitely recommend Bristol Street Motors Ford Morpeth because ths service was excellent and the sales person went out of his way to help us even after we bought the car and went home with it

    Reply by Keith Briggs (Dealer) on 9th April 2024:

    “Hi Patricia, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • My experience at Bristol Street Motors Ford Morpeth was memorable because sales rep was friendly and very informative. There was no pushy drive to sell which was good to see

    My experience at Bristol Street Motors Ford Morpeth was memorable because sales rep was friendly and very informative. There was no pushy drive to sell which was good to see

    Reply by Liza Nicholson (Dealer) on 8th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Ford Morpeth staff were good because they were very friendly and helpful especially as we live a distance away and so couldn’t visit in person.

    Bristol Street Motors Ford Morpeth staff were good because they were very friendly and helpful especially as we live a distance away and so couldn’t visit in person.

    Reply by Chloe Jefferson (Dealer) on 7th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Bristol Street Motors Ford Morpeth staff were excellent because they answered every question I had and was very helpful at every stage of my purchase. I would definitely recommend them to friends and family.

    Bristol Street Motors Ford Morpeth staff were excellent because they answered every question I had and was very helpful at every stage of my purchase. I would definitely recommend them to friends and family.

    Reply by Stuart Oliver (Dealer) on 7th April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The experience at Bristol Street Motors Ford Morpeth was great because salesman was excellent really professional found car for me that is perfect for what i need. He couldnt have been more helpful

    The experience at Bristol Street Motors Ford Morpeth was great because salesman was excellent really professional found car for me that is perfect for what i need. He couldnt have been more helpful

    Reply by Chloe Jefferson (Dealer) on 6th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • My experience at Bristol Street Motors Ford Morpeth was positive because sales rep Paul did everything he could to get me the car that I wanted

    My experience at Bristol Street Motors Ford Morpeth was positive because sales rep Paul did everything he could to get me the car that I wanted

    Reply by Dawn Robinson (Dealer) on 1st April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I was happy with the service at Bristol Street Motors Ford Morpeth because friendly and efficient sales.kieran was amazing.

    I was happy with the service at Bristol Street Motors Ford Morpeth because friendly and efficient sales.kieran was amazing.

    Reply by Keith Briggs (Dealer) on 27th March 2024:

    “Hi Donna, Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Walked into bristol street motors morpeth friday the 22 march.After looking at some cars was met by salesmen kieran(who was so helpful made us change our mind and go back and select a car). On return back to the garage we purchased the vehicle and was met by a 5 star service. Kieran was Honest and helpfull an… Read More

    Walked into bristol street motors morpeth friday the 22 march.After looking at some cars was met by salesmen kieran(who was so helpful made us change our mind and go back and select a car). On return back to the garage we purchased the vehicle and was met by a 5 star service. Kieran was Honest and helpfull and went out of his way to help us.The after sales was fantastic. Would highly recommend Bristol street motors for anybody looking to buy a car.

    Reply by Matthew Johnson (Dealer) on 26th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Previous car dealers have been far too pushy, I find it very hard to trust them, I was dreading looking for a new car due to past experiences. Michael at the Morpeth branch was great though, I told him what I needed and he delivered. He was very straight to the point and gave me time to make a decision withou… Read More

    Previous car dealers have been far too pushy, I find it very hard to trust them, I was dreading looking for a new car due to past experiences. Michael at the Morpeth branch was great though, I told him what I needed and he delivered. He was very straight to the point and gave me time to make a decision without getting hounded with phone calls and emails, genuine nice person. The quality of the car is great and you wouldn\u2019t think it was a used car looking at it. Lastly I don\u2019t mind paying the extra if I know I\u2019m going to get good customer care after the end of the car sale, so if anything does go wrong, I know I\u2019m in good hands. Thanks again to Michael and the team.

    Reply by Bristol Street Motors Ford Morpeth (Dealer) on 14th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Michael and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Michael and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn”

  • Kieran is very helpful . Definitely recommend. Love my new car.

    Kieran is very helpful . Definitely recommend. Love my new car.

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I'd recommend Bristol Street Motors Ford Morpeth to a friend because they are friendly, knowledgeable and helpful

    I'd recommend Bristol Street Motors Ford Morpeth to a friend because they are friendly, knowledgeable and helpful

    Reply by Stuart Oliver (Dealer) on 11th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • We were let down at a main dealers and found the same car at Vertu Honda. From arriving at the showroom to driving away in our new car the staff were all brilliant. Would highly recommend purchasing a vehicle from this site. Thanks \U0001f609\U0001f44d

    We were let down at a main dealers and found the same car at Vertu Honda. From arriving at the showroom to driving away in our new car the staff were all brilliant. Would highly recommend purchasing a vehicle from this site. Thanks \U0001f609\U0001f44d

  • Following a poor experience of another dealer and brand, dealing with Bristol Street Motors Ford Hyundai in Morpeth was like a breath of fresh air. There was never any pressure at all as we were browsing and the staff, especially Chris did their very best to make us feel comfortable and at ease. Following a f… Read More

    Following a poor experience of another dealer and brand, dealing with Bristol Street Motors Ford Hyundai in Morpeth was like a breath of fresh air. There was never any pressure at all as we were browsing and the staff, especially Chris did their very best to make us feel comfortable and at ease. Following a fault on our ordered car at the docks pre delivery, Chris managed to locate the same car and it was delivered to them in less than a week. Following the pdi, updates and a full and thorough valet we picked our beautiful Ioniq 5 only a few days later. 10 out of 10 and couldn't recommend highly enough.

    Reply by Dawn Robinson (Dealer) on 5th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Chris and the team. We hope to see you again soon. Happy motoring, Dawn”

  • I'd suggest Bristol Street Motors Ford Morpeth to a friend because good service and friendly well informed staff.

    I'd suggest Bristol Street Motors Ford Morpeth to a friend because good service and friendly well informed staff.

    Reply by Dean Patterson (Dealer) on 5th March 2024:

    “Good afternoon Philip. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3.5 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JS35PG0503 Kind regards, Dean”

  • Bristol Street Motors Ford Morpeth were fantastic because Chris offered excellent service

    Bristol Street Motors Ford Morpeth were fantastic because Chris offered excellent service

    Reply by Keith Briggs (Dealer) on 4th March 2024:

    “Hi Andrea, Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I would recommend Bristol Street Motors Ford Morpeth to friends and family because it a friendly group of people working there

    I would recommend Bristol Street Motors Ford Morpeth to friends and family because it a friendly group of people working there

    Reply by Stuart Oliver (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The staff at Bristol Street Motors Ford Morpeth were good because there was no pressure sales, and we found the service was very good, like it was the last time we purchased a car from their Gateshead branch Bach in the 80's.

    The staff at Bristol Street Motors Ford Morpeth were good because there was no pressure sales, and we found the service was very good, like it was the last time we purchased a car from their Gateshead branch Bach in the 80's.

    Reply by Matthew Johnson (Dealer) on 27th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Purchased new kuga from Kieron \u201csalesman\u201d I was wowed by the way he looked after us, extremely helpful, professional and product knowledgeable, he ensured we were familiar with the car and controls, and even set our phones up to the car. FIRST CLASS SERVICE Very well don Kieron and Bristol street \U… Read More

    Purchased new kuga from Kieron \u201csalesman\u201d I was wowed by the way he looked after us, extremely helpful, professional and product knowledgeable, he ensured we were familiar with the car and controls, and even set our phones up to the car. FIRST CLASS SERVICE Very well don Kieron and Bristol street \U0001f44d

    Reply by Liza Nicholson (Dealer) on 27th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Salesman was excellent. Had a minor fault on the car but they wouldn\u2019t let us take the car until the fault was fixed, which they did straight away. Couldn\u2019t recommend them highly enough.

    Salesman was excellent. Had a minor fault on the car but they wouldn\u2019t let us take the car until the fault was fixed, which they did straight away. Couldn\u2019t recommend them highly enough.

    Reply by Liza Nicholson (Dealer) on 21st February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Ford Morpeth were great because the staff were friendly, helpful and professional .I had a lot of questions to ask as I had 2 previous bad experiences with cars, I received a call back and all of my questions were answered, I was informed that if I had any problems with the car they woul… Read More

    Bristol Street Motors Ford Morpeth were great because the staff were friendly, helpful and professional .I had a lot of questions to ask as I had 2 previous bad experiences with cars, I received a call back and all of my questions were answered, I was informed that if I had any problems with the car they would do all they could you help me.

    Reply by Dawn Robinson (Dealer) on 20th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd recommend Bristol Street Motors Ford Morpeth to a friend because 3 days after receiving the vehicle, I did experience a significant problem which resulted in me having to replace a tyre. However, the sales team saw that my concerns were dealt with and I was provided with a refund for the cost of a new ty… Read More

    I'd recommend Bristol Street Motors Ford Morpeth to a friend because 3 days after receiving the vehicle, I did experience a significant problem which resulted in me having to replace a tyre. However, the sales team saw that my concerns were dealt with and I was provided with a refund for the cost of a new tyre - this all happened within days of the incident.

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Tina. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • The experience at Bristol Street Motors Ford Morpeth was great because the staff were very helpful and efficient.

    The experience at Bristol Street Motors Ford Morpeth was great because the staff were very helpful and efficient.

    Reply by Dean Patterson (Dealer) on 14th February 2024:

    “Good afternoon Colin. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • I'd recommend Bristol Street Motors Ford Morpeth to anyone because they kept within my budget and sourced me a great little car. Chris was excellent to deal with and I will absolutely be back when it’s time to upgrade.

    I'd recommend Bristol Street Motors Ford Morpeth to anyone because they kept within my budget and sourced me a great little car. Chris was excellent to deal with and I will absolutely be back when it’s time to upgrade.

    Reply by Matthew Johnson (Dealer) on 13th February 2024:

    “Good afternoon Melissa. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Chris and the team. We hope to see you again soon. Happy motoring, Matthew”

  • I'd suggest Bristol Street Motors Ford Morpeth to a friend because the service was above what we expected i would not go any where else for my future cars

    I'd suggest Bristol Street Motors Ford Morpeth to a friend because the service was above what we expected i would not go any where else for my future cars

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd recommend Bristol Street Motors Ford Morpeth because we have dealt with them for a number of years, and always been very satisfied with their service

    I'd recommend Bristol Street Motors Ford Morpeth because we have dealt with them for a number of years, and always been very satisfied with their service

    Reply by Liza Nicholson (Dealer) on 10th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Ford Morpeth were really helpful and I'd recommend them because the level of service I received was excellent

    Bristol Street Motors Ford Morpeth were really helpful and I'd recommend them because the level of service I received was excellent

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd recommend Bristol Street Motors Ford Morpeth because Very friendly staff. They'll go that extra mile to help you.

    I'd recommend Bristol Street Motors Ford Morpeth because Very friendly staff. They'll go that extra mile to help you.

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”

  • My experience at Bristol Street Motors Ford Morpeth was memorable because we left with our ideal vehicle which will facilitate many lovely days out.

    My experience at Bristol Street Motors Ford Morpeth was memorable because we left with our ideal vehicle which will facilitate many lovely days out.

    Reply by Selina Jefferson (Dealer) on 7th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”

  • from order to delivery Chris kept me in the loop all the way.Well done everyone

    from order to delivery Chris kept me in the loop all the way.Well done everyone

    Reply by Kerry Hall (Dealer) on 6th February 2024:

    “Hi Carol. Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Bristol Street Motors Ford Morpeth were really helpful and I'd recommend them because of their professional and knowledgeable friendly staff

    Bristol Street Motors Ford Morpeth were really helpful and I'd recommend them because of their professional and knowledgeable friendly staff

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good afternoon Jayne. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • I'd definitely recommend Bristol Street Motors Ford Morpeth because serivce and speed of response to queries was quick.

    I'd definitely recommend Bristol Street Motors Ford Morpeth because serivce and speed of response to queries was quick.

    Reply by Stuart Oliver (Dealer) on 1st February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Picked up my new Ford Puma from here today, amazing customer service from Manu and his manager. Made the process from start to finish really easy. Highly recomend these guys. I will definitely use them again in the future. Exceptional 5 star service. Thank you once again Manu for all your help. ciao

    Picked up my new Ford Puma from here today, amazing customer service from Manu and his manager. Made the process from start to finish really easy. Highly recomend these guys. I will definitely use them again in the future. Exceptional 5 star service. Thank you once again Manu for all your help. ciao

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Manu was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • My experience at Bristol Street Motors Ford Morpeth was memorable because Kieran was helpful, friendly and efficient

    My experience at Bristol Street Motors Ford Morpeth was memorable because Kieran was helpful, friendly and efficient

    Reply by Keith Briggs (Dealer) on 30th January 2024:

    “Hi James, Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Bristol Street Motors Ford Morpeth staff were good because they provided an excellent service from start to finish. I have been very happy with the whole process and would recommend Bristol Street Motors Morpeth

    Bristol Street Motors Ford Morpeth staff were good because they provided an excellent service from start to finish. I have been very happy with the whole process and would recommend Bristol Street Motors Morpeth

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • The experience at Bristol Street Motors Ford Morpeth was fantastic because we found the car we wanted and the purchase experience was quick and easy.

    The experience at Bristol Street Motors Ford Morpeth was fantastic because we found the car we wanted and the purchase experience was quick and easy.

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Manu was incredibly helpful. He listened to our needs and helped us to decide whether this was the right car for us. From patiently explaining documents and deals to acting upon requests for when to phone, Manu has made our Bristol Street Motors Morpeth experience quite enjoyable

    Manu was incredibly helpful. He listened to our needs and helped us to decide whether this was the right car for us. From patiently explaining documents and deals to acting upon requests for when to phone, Manu has made our Bristol Street Motors Morpeth experience quite enjoyable

  • I went to get a new car that my mother could get in and out easily and didn't have a car in mind but you sales man recommended a couple of cars and settled on one they didn't have the cari wanted but they had one at a different garage I was worried that the care mite not be right for my mother but Paul was fa… Read More

    I went to get a new car that my mother could get in and out easily and didn't have a car in mind but you sales man recommended a couple of cars and settled on one they didn't have the cari wanted but they had one at a different garage I was worried that the care mite not be right for my mother but Paul was fab you had a olde model of the car on site and he let me bring my mother to try getting in and out not a problem he whent out of his way to help he also got the car I wanted delivered to mopeth and test driven it the hand over for the car was brilliant I was shown everything on the car wow the staff were fabulous even after I got the car following up with a phone call to see if there were any problems Paul even helped out when I pressed something and everything went to French nothing was a problem to them thank you so much

    Reply by Stuart Oliver (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”