2802 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
2,802
Reviews
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Bought my car from Ford Redditch recently and what a great experience it was. Adam the sales representative was really helpful and kept me upto date with the process of my new car. Brad the sales manager was also really helpful and found me a great deal. Top work from Adam and Brad.
Bought my car from Ford Redditch recently and what a great experience it was. Adam the sales representative was really helpful and kept me upto date with the process of my new car. Brad the sales manager was also really helpful and found me a great deal. Top work from Adam and Brad.
Reply by Keith Briggs (Dealer) on 24th April 2024:
“Hi Adam, Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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I'd definitely recommend Bristol Street Motors Ford Redditch because the service I've had to date gives me confidence to recommend them.
I'd definitely recommend Bristol Street Motors Ford Redditch because the service I've had to date gives me confidence to recommend them.
Reply by Dawn Robinson (Dealer) on 23rd April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I would recommend Bristol Street Motors Ford Redditch to friends and family because they were very welcoming, knowledgeable and gave me all information I needed to make an informed decision. Everything was explained to me properly and Ajay and Niall made the transition seamless and very straightforward, I wou… Read More
I would recommend Bristol Street Motors Ford Redditch to friends and family because they were very welcoming, knowledgeable and gave me all information I needed to make an informed decision. Everything was explained to me properly and Ajay and Niall made the transition seamless and very straightforward, I would highly recommend them and they both are great at what they do. Thank you both for all your help!
Reply by Dean Patterson (Dealer) on 23rd April 2024:
“Good morning Emily. Thank you so much for your kind words! We are so happy to hear that Ajay and Niall were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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After spending the last 3 weekends going to at least 15 dealerships in the Redditch and Solihull area, I was extremely impressed with the level of customer service from Gabby on arrival. It is undoubtedly the warmest and friendliest welcome experienced so far and she was extremely helpful with identifying our… Read More
After spending the last 3 weekends going to at least 15 dealerships in the Redditch and Solihull area, I was extremely impressed with the level of customer service from Gabby on arrival. It is undoubtedly the warmest and friendliest welcome experienced so far and she was extremely helpful with identifying our needs and finding the most appropriate person to help us! Adam was also very knowledgeable, he provided sound and honest advice. Overall I\u2019ve been very impressed with the level of professionalism and exceptional customer service!
Reply by Matthew Johnson (Dealer) on 20th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I bought my ford Puma from Bristol Street motors Redditch . Excellent customer service . Always friendly and professional . The service department are great also . Car is checked in and I\u2019m updated with a video call from the service engineer with an update on the condition of my car . I highly recommend … Read More
I bought my ford Puma from Bristol Street motors Redditch . Excellent customer service . Always friendly and professional . The service department are great also . Car is checked in and I\u2019m updated with a video call from the service engineer with an update on the condition of my car . I highly recommend BSM Redditch
Reply by Matthew Johnson (Dealer) on 20th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Very friendly and professional,good service,nothing was too much trouble
Very friendly and professional,good service,nothing was too much trouble
Reply by Matthew Johnson (Dealer) on 20th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I'd suggest Bristol Street Motors Ford Redditch to a friend because they listened to me, explained clearly and went above and beyond to get me the vehicle I wanted.
I'd suggest Bristol Street Motors Ford Redditch to a friend because they listened to me, explained clearly and went above and beyond to get me the vehicle I wanted.
Reply by Matthew Johnson (Dealer) on 19th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I was happy with the service at Bristol Street Motors Ford Redditch because the service was efficient. All my questions were answered confidently. Keileigh the salesperson was very knowledgeable and courteous.
I was happy with the service at Bristol Street Motors Ford Redditch because the service was efficient. All my questions were answered confidently. Keileigh the salesperson was very knowledgeable and courteous.
Reply by Matthew Johnson (Dealer) on 19th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Keileigh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Bristol Street Motors Ford Redditch staff were good because of helpful attitude, delivered car for test drive and when purchased, sought feedback afterwards.
Bristol Street Motors Ford Redditch staff were good because of helpful attitude, delivered car for test drive and when purchased, sought feedback afterwards.
Reply by Selina Jefferson (Dealer) on 15th April 2024:
“Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina”
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I'd definitely recommend Bristol Street Motors Ford Redditch to friends and family because of the incredible personal service
I'd definitely recommend Bristol Street Motors Ford Redditch to friends and family because of the incredible personal service
Reply by Chloe Jefferson (Dealer) on 14th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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My experience at Bristol Street Motors Ford Redditch was good. Salesman AJay Memory was brilliant when I was choosing my vehicle, from viewing to purchasing.
My experience at Bristol Street Motors Ford Redditch was good. Salesman AJay Memory was brilliant when I was choosing my vehicle, from viewing to purchasing.
Reply by Stuart Oliver (Dealer) on 13th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Ajay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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The experience at Bristol Street Motors Ford Redditch was great because Lewis was so helpful and listened to what I wanted. Because he listened he found my perfect car. No hard sell just really good advise. Great experience from start to finish and would recommend Bristol Street and Lewis in particular.
The experience at Bristol Street Motors Ford Redditch was great because Lewis was so helpful and listened to what I wanted. Because he listened he found my perfect car. No hard sell just really good advise. Great experience from start to finish and would recommend Bristol Street and Lewis in particular.
Reply by Liza Nicholson (Dealer) on 11th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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The experience at Bristol Street Motors Ford Redditch was fantastic because Gabby was so friendly and helpful at every stage. She took me for a test drive and made sure I knew how to use all the controls and features before we got back. Buying my car from her was an absolute pleasure.
The experience at Bristol Street Motors Ford Redditch was fantastic because Gabby was so friendly and helpful at every stage. She took me for a test drive and made sure I knew how to use all the controls and features before we got back. Buying my car from her was an absolute pleasure.
Reply by Keith Briggs (Dealer) on 11th April 2024:
“Hi Alison, Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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I'd suggest Bristol Street Motors Ford Redditch to a friend because of the excellent service received. Polite friendly staff, where nothing is too much trouble. We\u2019ve had several courtesy calls from John Brookes, Sales Executive, since purchasing our vehicle. He was efficient and generous with his time. … Read More
I'd suggest Bristol Street Motors Ford Redditch to a friend because of the excellent service received. Polite friendly staff, where nothing is too much trouble. We\u2019ve had several courtesy calls from John Brookes, Sales Executive, since purchasing our vehicle. He was efficient and generous with his time. It\u2019s been a great experience and I wouldn\u2019t hesitate to tell family & friends
Reply by Dawn Robinson (Dealer) on 11th April 2024:
“Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Bristol Street Motors Ford Redditch staff were good because nothing was too much trouble, and they understood my needs completely.
Bristol Street Motors Ford Redditch staff were good because nothing was too much trouble, and they understood my needs completely.
Reply by Liza Nicholson (Dealer) on 10th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Bristol Street Motors Ford Redditch were fantastic because they were thorough, informative and very helpful in meeting my needs.
Bristol Street Motors Ford Redditch were fantastic because they were thorough, informative and very helpful in meeting my needs.
Reply by Liza Nicholson (Dealer) on 10th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Bought a Ford Puma brand new car at Bristol Street Redditch. Adam was super helpful with an initial test drive, talked though the spec of the different options, and made every effort to get the delivery of the car as soon as possible. Jessie (the dog) also loves the Puma, particularly sticking her head out th… Read More
Bought a Ford Puma brand new car at Bristol Street Redditch. Adam was super helpful with an initial test drive, talked though the spec of the different options, and made every effort to get the delivery of the car as soon as possible. Jessie (the dog) also loves the Puma, particularly sticking her head out the window \U0001f602
Reply by Bristol Street Motors Ford Redditch (Dealer) on 10th April 2024:
“Hi Sara, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Adam and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
Reply by Keith Briggs (Dealer) on 10th April 2024:
“Hi Sara, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Adam and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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I'd suggest Bristol Street Motors Ford Redditch to a friend because of the excellent service received. Polite friendly staff, where nothing is too much trouble. We’ve had several courtesy calls from John Brookes, Sales Executive, since purchasing our vehicle. He was efficient and generous with his time. It… Read More
I'd suggest Bristol Street Motors Ford Redditch to a friend because of the excellent service received. Polite friendly staff, where nothing is too much trouble. We’ve had several courtesy calls from John Brookes, Sales Executive, since purchasing our vehicle. He was efficient and generous with his time. It’s been a great experience and I wouldn’t hesitate to tell family & friends.
Reply by Dawn Robinson (Dealer) on 10th April 2024:
“Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I'd definitely recommend Bristol Street Motors Ford Redditch to friends and family because the staff are all friendly and caring and explain all of the available options to me.
I'd definitely recommend Bristol Street Motors Ford Redditch to friends and family because the staff are all friendly and caring and explain all of the available options to me.
Reply by Keith Briggs (Dealer) on 8th April 2024:
“Hi Gabrielle, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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My experience at Bristol Street Motors Ford Redditch was positive because the staff were so friendly and helpful and most if all patient.
My experience at Bristol Street Motors Ford Redditch was positive because the staff were so friendly and helpful and most if all patient.
Reply by Keith Briggs (Dealer) on 8th April 2024:
“Hi Julie, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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This is now the second car I have got from Lewis, I couldn\u2019t recommend a dealership any higher then Bristol street Redditch. They are amazing and so is Lewis he makes the process so easy and enjoyable.
This is now the second car I have got from Lewis, I couldn\u2019t recommend a dealership any higher then Bristol street Redditch. They are amazing and so is Lewis he makes the process so easy and enjoyable.
Reply by Keith Briggs (Dealer) on 8th April 2024:
“Hi Molly, Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Very helpful and nice people. In the end I bought a new car from them and looking forward to seeing it in 2 weeks. Evening went very well and helpful sales people. They made you feel welcome and nothing was too much and answered all my questions to help me decide which car to buy. I'm very pleased with my new… Read More
Very helpful and nice people. In the end I bought a new car from them and looking forward to seeing it in 2 weeks. Evening went very well and helpful sales people. They made you feel welcome and nothing was too much and answered all my questions to help me decide which car to buy. I'm very pleased with my new Puma.
Reply by Bristol Street Motors Ford Redditch (Dealer) on 7th April 2024:
“Hello Peter thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. kind regards Karen”
Reply by Chloe Jefferson (Dealer) on 7th April 2024:
“Great to know you could mark us as 5 stars! Kind regards, Chloe”
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The experience at Bristol Street Motors Ford Redditch was fantastic because there was no pressure sales and everything was explained fully.
The experience at Bristol Street Motors Ford Redditch was fantastic because there was no pressure sales and everything was explained fully.
Reply by Dean Patterson (Dealer) on 6th April 2024:
“Good afternoon Andrew. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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I wouldn’t recommend Bristol Street Motors Ford Redditch to friends and family at this time as although the car was excellent the team failed to supply the breakdown/run flat kit. I did contact the dealership but they have failed to sort this issue out. Poor after sales service which has spoiled my overall … Read More
I wouldn’t recommend Bristol Street Motors Ford Redditch to friends and family at this time as although the car was excellent the team failed to supply the breakdown/run flat kit. I did contact the dealership but they have failed to sort this issue out. Poor after sales service which has spoiled my overall experience
Reply by Dean Patterson (Dealer) on 6th April 2024:
“Good afternoon Philip. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean”
Reply by Dawn Robinson (Dealer) on 8th April 2024:
“Hello I am very sorry we have let you down, we will have the matter resolved within 48 Hours and will investigate fully to ensure our Delivery / Follow-up process is improved going forward. Thanks, Phil”
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The experience was excellent, however car was not fully clean which was a disappointment
The experience was excellent, however car was not fully clean which was a disappointment
Reply by Dean Patterson (Dealer) on 5th April 2024:
“Good afternoon Louise. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean”
Reply by Dean Patterson (Dealer) on 5th April 2024:
“Good afternoon Louise. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean”
Reply by Dawn Robinson (Dealer) on 8th April 2024:
“Hello I am very sorry we have let you down, all vehicles should be professionally cleaned before Handover , we will reach out today and have this re-cleaned ASAP , we will also review how this happened and ensure further training is provided. Thanks Phil”
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The experience at Bristol Street Motors Ford Redditch was great because of the excellent service & professionalism offered to me by Ajay, a credit to the company, nothing was too much trouble.
The experience at Bristol Street Motors Ford Redditch was great because of the excellent service & professionalism offered to me by Ajay, a credit to the company, nothing was too much trouble.
Reply by Stuart Oliver (Dealer) on 3rd April 2024:
“Thank you so much for your kind words! We are so happy to hear that Ajay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I would recommend Bristol Street Motors Ford Redditch to friends and family because the salesman I dealt with (Ajay) was superb. I couldn’t fault him. Other members of the team were also friendly. The whole experience went smoothly from start to finish and I’m very happy with the car
I would recommend Bristol Street Motors Ford Redditch to friends and family because the salesman I dealt with (Ajay) was superb. I couldn’t fault him. Other members of the team were also friendly. The whole experience went smoothly from start to finish and I’m very happy with the car
Reply by Stuart Oliver (Dealer) on 3rd April 2024:
“Thank you so much for your kind words! We are so happy to hear that Ajay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I've just had a great experience buying a used car from here. Gabbi was fantastic and explained everything thoroughly and was never pushy. Everything was dealt with smoothly from the sale to the part exchange. I'd highly recommend!
I've just had a great experience buying a used car from here. Gabbi was fantastic and explained everything thoroughly and was never pushy. Everything was dealt with smoothly from the sale to the part exchange. I'd highly recommend!
Reply by Dean Patterson (Dealer) on 2nd April 2024:
“Good afternoon Helen. Thank you so much for your kind words! We are so happy to hear that Gabbi was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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The staff at Bristol Street Motors Ford Redditch were good because they took time to explain everything to me and took time to call me and follow up at every stage. Their after sales service was excellent when I needed assistance.
The staff at Bristol Street Motors Ford Redditch were good because they took time to explain everything to me and took time to call me and follow up at every stage. Their after sales service was excellent when I needed assistance.
Reply by Matthew Johnson (Dealer) on 30th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Ajay was really helpful through the whole process. He is friendly and does something so few sales people do\u2026 he listens. He was happy to explore our options and give us time to make a decision without pressuring us to make a sale there and then. So different to another dealership we went to, who couldn\u… Read More
Ajay was really helpful through the whole process. He is friendly and does something so few sales people do\u2026 he listens. He was happy to explore our options and give us time to make a decision without pressuring us to make a sale there and then. So different to another dealership we went to, who couldn\u2019t wait to get to the next customer thinking we weren\u2019t serious about buying a car. What is a credit to your team.
Reply by Bristol Street Motors Ford Redditch (Dealer) on 26th March 2024:
“Hi James, \tThank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ajay and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
Reply by Keith Briggs (Dealer) on 27th March 2024:
“Hi James, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ajay and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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Excellent customer service. As a new mother, I had put off getting a new car as it all just seemed overwhelming. However, with the help of Joseph Graham, I found the most perfect new set of wheels! Joseph was so accomadating and was on hand to answer any questions I had! The handover process was also quick an… Read More
Excellent customer service. As a new mother, I had put off getting a new car as it all just seemed overwhelming. However, with the help of Joseph Graham, I found the most perfect new set of wheels! Joseph was so accomadating and was on hand to answer any questions I had! The handover process was also quick and easy. Highly recommend \U0001f604
Reply by Bristol Street Motors Ford Redditch (Dealer) on 21st March 2024:
“Thank you so much for your kind words! We are so happy to hear that Joseph was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Bristol Street Motors Ford Redditch were great because staff (Lewis Harrison) was welcoming,friendly and very helpful during our visits and made purchasing our car enjoyable. Lewis answered our questions fully.
Bristol Street Motors Ford Redditch were great because staff (Lewis Harrison) was welcoming,friendly and very helpful during our visits and made purchasing our car enjoyable. Lewis answered our questions fully.
Reply by Keith Briggs (Dealer) on 20th March 2024:
“Hi Angela, Thank you so much for your kind words! We are so happy to hear that was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 20th March 2024:
“Hi Angela, Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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The staff are always friendly, and I definitely recommend them to all my friends and family
The staff are always friendly, and I definitely recommend them to all my friends and family
Reply by Matthew Johnson (Dealer) on 18th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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The experience at Bristol Street Motors Ford Redditch was great because quick helpful with no fuss
The experience at Bristol Street Motors Ford Redditch was great because quick helpful with no fuss
Reply by Chloe Jefferson (Dealer) on 16th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Excellent service when purchasing our used Kuga. Salesman Lewis Harrison was very good.
Excellent service when purchasing our used Kuga. Salesman Lewis Harrison was very good.
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I'd recommend Bristol Street Motors Ford Redditch because we had good service
I'd recommend Bristol Street Motors Ford Redditch because we had good service
Reply by Stuart Oliver (Dealer) on 13th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I'd endorse Bristol Street Motors Ford Redditch because the service I received was first class.
I'd endorse Bristol Street Motors Ford Redditch because the service I received was first class.
Reply by Dawn Robinson (Dealer) on 13th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Excellent service. fantastic car
Excellent service. fantastic car
Reply by Stuart Oliver (Dealer) on 11th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I was pleased with Bristol Street Motors Ford Redditch and would recommend them because they was very helpful and efficient. AJay from the sales team was extremely helpful.
I was pleased with Bristol Street Motors Ford Redditch and would recommend them because they was very helpful and efficient. AJay from the sales team was extremely helpful.
Reply by Stuart Oliver (Dealer) on 11th March 2024:
“Thank you so much for your kind words! We are so happy to hear that AJay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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What a breath of fresh air after using the Worcester branch previously, they are polar opposites. Bravo Redditch, great staff, great service, keep up the good work.
What a breath of fresh air after using the Worcester branch previously, they are polar opposites. Bravo Redditch, great staff, great service, keep up the good work.
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Bristol Street Motors Ford Redditch were fantastic because they had the car I wanted and the salesperson(s) were efficient t and friendly.
Bristol Street Motors Ford Redditch were fantastic because they had the car I wanted and the salesperson(s) were efficient t and friendly.
Reply by Dawn Robinson (Dealer) on 7th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Very welcoming and go out of their way ti help you find a car within your budget
Very welcoming and go out of their way ti help you find a car within your budget
Reply by Dawn Robinson (Dealer) on 6th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Excellent customer service. As a new mother I had put off getting a new car as it all just seemed overwhelming however, with the help of Joseph Graham, I found the most perfect new set of wheels! Joseph was so accomadating and was on hand to answer any questions I had! The handover process was also quick and … Read More
Excellent customer service. As a new mother I had put off getting a new car as it all just seemed overwhelming however, with the help of Joseph Graham, I found the most perfect new set of wheels! Joseph was so accomadating and was on hand to answer any questions I had! The handover process was also quick and easy. Highly recommend \U0001f604
Reply by Stuart Oliver (Dealer) on 1st March 2024:
“Thank you so much for your kind words! We are so happy to hear that Joseph was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Thank you to Louise n team who have no resolved previous issue hence 5 stars
Thank you to Louise n team who have no resolved previous issue hence 5 stars
Reply by Liza Nicholson (Dealer) on 29th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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My experience at Bristol Street Motors Ford Redditch was positive because the staff were excellent and couldn't do enough for me
My experience at Bristol Street Motors Ford Redditch was positive because the staff were excellent and couldn't do enough for me
Reply by Matthew Johnson (Dealer) on 26th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Great Staff offering a warm welcome. Everyone we dealt with were polite and really helpful. Thanks the Adam, Brad and James they made the deal easy and made us feel special and very pleased for us with our New Car
Great Staff offering a warm welcome. Everyone we dealt with were polite and really helpful. Thanks the Adam, Brad and James they made the deal easy and made us feel special and very pleased for us with our New Car
Reply by Liza Nicholson (Dealer) on 26th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Fantastic Experience purchasing my PUMA ST back in September (been meaning to write this for a LONG time!) very easy to do business and a great team to deal. Only one slight hiccup just before collection but was swiftly resolved and a solution was sought to allow me to collect my vehicle!
Fantastic Experience purchasing my PUMA ST back in September (been meaning to write this for a LONG time!) very easy to do business and a great team to deal. Only one slight hiccup just before collection but was swiftly resolved and a solution was sought to allow me to collect my vehicle!
Reply by Chloe Jefferson (Dealer) on 25th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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When the job was eventually done it was very good But the first time I went after leaving it with them all day they just told me what I had told them was wrong and did not fix it. So had to make a new appointment. The information has to go through too many people before it gets to the Machinic!!
When the job was eventually done it was very good But the first time I went after leaving it with them all day they just told me what I had told them was wrong and did not fix it. So had to make a new appointment. The information has to go through too many people before it gets to the Machinic!!
Reply by Liza Nicholson (Dealer) on 22nd February 2024:
“Thanks for the great score! Kind regards, Liza.”
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Bristol Street Motors Ford Redditch were helpful because they explained everything clearly
Bristol Street Motors Ford Redditch were helpful because they explained everything clearly
Reply by Keith Briggs (Dealer) on 21st February 2024:
“Hi Brenda, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Bristol Street Motors Ford Redditch were great because they were professional, friendly and easy going.. no hard sell! I needed a car and they found me a good one.
Bristol Street Motors Ford Redditch were great because they were professional, friendly and easy going.. no hard sell! I needed a car and they found me a good one.
Reply by Liza Nicholson (Dealer) on 20th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Fantastic service from Taylor and Ellis. I’m delighted with my car and look forward to many miles in it.
Fantastic service from Taylor and Ellis. I’m delighted with my car and look forward to many miles in it.
Reply by Chloe Jefferson (Dealer) on 17th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Bristol Street Motors Ford Redditch staff were good because the purchase went smooth and nothing was too much traffic of the sales team.
Bristol Street Motors Ford Redditch staff were good because the purchase went smooth and nothing was too much traffic of the sales team.
Reply by Dean Patterson (Dealer) on 15th February 2024:
“Good afternoon Michael. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.”
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The experience at Bristol Street Motors Ford Redditch was fantastic because, The sales assist was very good, not to plushie and never rush us, most friendly
The experience at Bristol Street Motors Ford Redditch was fantastic because, The sales assist was very good, not to plushie and never rush us, most friendly
Reply by Matthew Johnson (Dealer) on 15th February 2024:
“Good morning Kevin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I'd definitely recommend Bristol Street Motors Ford Redditch to friends and family because Taylor delivered a professional and supportive and friendly service from the moment we were greeted looking around the cars on the forecourt to delivery. We have not experienced a service like this from a car dealer… Read More
I'd definitely recommend Bristol Street Motors Ford Redditch to friends and family because Taylor delivered a professional and supportive and friendly service from the moment we were greeted looking around the cars on the forecourt to delivery. We have not experienced a service like this from a car dealer for a very long time. Well dione and thank you very much!
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Sandra. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Taylor and the team. We hope to see you again soon. Happy motoring, Dean.”
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Bristol Street Motors Ford Redditch were fantastic because the sales team and the care taken to prepare the care in readiness for handover was second to none.
Bristol Street Motors Ford Redditch were fantastic because the sales team and the care taken to prepare the care in readiness for handover was second to none.
Reply by Kerry Hall (Dealer) on 12th February 2024:
“Hi Allison. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”
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Very helpful
Very helpful
Reply by Liza Nicholson (Dealer) on 11th February 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.”
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I'd definitely recommend Bristol Street Motors Ford Redditch because the customer service I got from Keyleigh was very professional and friendly. If I was unsure on anything, she explained it very clearly to me.
I'd definitely recommend Bristol Street Motors Ford Redditch because the customer service I got from Keyleigh was very professional and friendly. If I was unsure on anything, she explained it very clearly to me.
Reply by Kerry Hall (Dealer) on 6th February 2024:
“Hi Lucy. Thank you so much for your kind words! We are so happy to hear that Keyleigh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”
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I gave the senior sales executive (Lewis Harrison) some strong preferences and he was able to quickly find a suitable car that met all of them. After a short test drive I happily purchased my new car. All very quick. 1000 miles later I'm completely happy with my purchase.
I gave the senior sales executive (Lewis Harrison) some strong preferences and he was able to quickly find a suitable car that met all of them. After a short test drive I happily purchased my new car. All very quick. 1000 miles later I'm completely happy with my purchase.
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I'd recommend Bristol Street Motors Ford Redditch to a friend because of the outstanding service we received from Keighley she is a credit to the dealership nothing was too much trouble .
I'd recommend Bristol Street Motors Ford Redditch to a friend because of the outstanding service we received from Keighley she is a credit to the dealership nothing was too much trouble .
Reply by Stuart Oliver (Dealer) on 30th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Keighley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Just to say that John Brooke's was the salesman I dealt with and he was extremely professional and helpful. Many thanks Glen & Vanessa Hall.
Just to say that John Brooke's was the salesman I dealt with and he was extremely professional and helpful. Many thanks Glen & Vanessa Hall.
Reply by Stuart Oliver (Dealer) on 30th January 2024:
“Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I was happy with the service at Bristol Street Motors Ford Redditch because the customer service they provided was very very good. Taylor helped us with the whole process and went above and beyond to help us as we had just had a newborn and struggled to carry out all the actions ourselves. Couldn’t have ask… Read More
I was happy with the service at Bristol Street Motors Ford Redditch because the customer service they provided was very very good. Taylor helped us with the whole process and went above and beyond to help us as we had just had a newborn and struggled to carry out all the actions ourselves. Couldn’t have asked for better service
Reply by Stuart Oliver (Dealer) on 29th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Taylor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”