2421 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,421

Reviews

97
Overall Satisfaction
99
Would Recommend
  • Bristol Street Motors Ford Stafford staff were good because they provided a choice of vehicles to suit my needs and no hard sell. After I chose the car I wanted, the paperwork was made easy with plenty of follow up emails. Even when we were stuck in traffic to collect it they put us at ease not to worry. All … Read More

    Bristol Street Motors Ford Stafford staff were good because they provided a choice of vehicles to suit my needs and no hard sell. After I chose the car I wanted, the paperwork was made easy with plenty of follow up emails. Even when we were stuck in traffic to collect it they put us at ease not to worry. All 10 out of 10 for a professional service.

    Reply by Matthew Johnson (Dealer) on 26th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • First class dealership from reception through to the sales team . I've bought many cars in the past but it's the only dealership where the general manager has taken time out to sit and talk to you about your life and interests and not just cars .

    First class dealership from reception through to the sales team . I've bought many cars in the past but it's the only dealership where the general manager has taken time out to sit and talk to you about your life and interests and not just cars .

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Bristol Street Motors Ford Stafford staff were good because he had a nice manner and wasn’t too pushy as I already knew he what I wanted.

    Bristol Street Motors Ford Stafford staff were good because he had a nice manner and wasn’t too pushy as I already knew he what I wanted.

    Reply by Keith Briggs (Dealer) on 20th March 2024:

    “Hi Delia, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • The experience at Bristol Street Motors Ford Stafford was great because they listened to our requirements and provided honest information about the car and were straightforward in dealing with those matters that required attention

    The experience at Bristol Street Motors Ford Stafford was great because they listened to our requirements and provided honest information about the car and were straightforward in dealing with those matters that required attention

    Reply by Chloe Jefferson (Dealer) on 16th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Great service as usual Daryl was as at his best as usaul friendly happy service. Supplied me with a car at short notice ,nothing to much trouble . I highly reccomend going here if you need a new ford . Thankyou guys

    Great service as usual Daryl was as at his best as usaul friendly happy service. Supplied me with a car at short notice ,nothing to much trouble . I highly reccomend going here if you need a new ford . Thankyou guys

    Reply by Bristol Street Motors Ford Stafford (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Daryl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Daryl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Very good

    Very good

    Reply by Stuart Oliver (Dealer) on 13th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Great service. A few hiccups on delivery, but Sales manager got right on it and offered ways to make up for it without me having to ask or get irate. Proactive customer care is all I really expect and they did deliver.

    Great service. A few hiccups on delivery, but Sales manager got right on it and offered ways to make up for it without me having to ask or get irate. Proactive customer care is all I really expect and they did deliver.

    Reply by Dawn Robinson (Dealer) on 12th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd recommend Bristol Street Motors Ford Stafford to anyone bec ause they delivered aĺl they said

    I'd recommend Bristol Street Motors Ford Stafford to anyone bec ause they delivered aĺl they said

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “/Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd endorse Bristol Street Motors Ford Stafford because the service I received from Damian was amazing! I’d definitely recommend everyone to buy a car from him. He made the experience so much easier and was very helpful.

    I'd endorse Bristol Street Motors Ford Stafford because the service I received from Damian was amazing! I’d definitely recommend everyone to buy a car from him. He made the experience so much easier and was very helpful.

    Reply by Liza Nicholson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza”

  • Excellent service again -thank you

    Excellent service again -thank you

    Reply by Dean Patterson (Dealer) on 6th March 2024:

    “Good afternoon Bob. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • The experience at Bristol Street Motors Ford Stafford was fantastic because I found Keiran to be very helpful in finding me my vehicle with my requested specifications. Keiran has an extremely positive attitude and appears passionate about his job. He arranged for video's to be sent for me to view and talke… Read More

    The experience at Bristol Street Motors Ford Stafford was fantastic because I found Keiran to be very helpful in finding me my vehicle with my requested specifications. Keiran has an extremely positive attitude and appears passionate about his job. He arranged for video's to be sent for me to view and talked through the specifications. In is absence he arranged for other named assistants Ryan and Chris to be available to follow up with any questions I had until his return, both of whom were also extremely professional and very helpful. Everything was straightforward and nothing seemed too much trouble for them. I ended up with a car that far exceded my expectations thanks to their attention to detail.

    Reply by Dawn Robinson (Dealer) on 5th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kieran and the team. We hope to see you again soon. Happy motoring, Dawn”

  • My experience at Bristol Street Motors Ford Stafford was memorable because of efficient and helpful service

    My experience at Bristol Street Motors Ford Stafford was memorable because of efficient and helpful service

    Reply by Dawn Robinson (Dealer) on 4th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Friendly and knowledgeable staff, good choice of cars, no pressure sales. Test drives to help buyers try before they buy

    Friendly and knowledgeable staff, good choice of cars, no pressure sales. Test drives to help buyers try before they buy

    Reply by Matthew Johnson (Dealer) on 3rd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Bristol Street Motors Ford Stafford were really helpful and I'd recommend them because there was friendly and knowledgeable staff. I was shown a number of cars and took my chosen vehicle for a test drive.

    Bristol Street Motors Ford Stafford were really helpful and I'd recommend them because there was friendly and knowledgeable staff. I was shown a number of cars and took my chosen vehicle for a test drive.

    Reply by Matthew Johnson (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because the customer service was excellent, even though I was not buying an expensive brand new vehicle. I was treated with respect and understanding.

    I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because the customer service was excellent, even though I was not buying an expensive brand new vehicle. I was treated with respect and understanding.

    Reply by Matthew Johnson (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • I'd recommend Bristol Street Motors Ford Stafford because I always get good service

    I'd recommend Bristol Street Motors Ford Stafford because I always get good service

    Reply by Liza Nicholson (Dealer) on 29th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I'd definitely recommend Bristol Street Motors Ford Stafford because the service we received from Ryan was first class and have only good things to say about them

    I'd definitely recommend Bristol Street Motors Ford Stafford because the service we received from Ryan was first class and have only good things to say about them

    Reply by Matthew Johnson (Dealer) on 28th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • I'd definitely recommend Bristol Street Motors Ford Stafford because happy with the service. However, it took 2 weeks after collection to get the service history.

    I'd definitely recommend Bristol Street Motors Ford Stafford because happy with the service. However, it took 2 weeks after collection to get the service history.

    Reply by Liza Nicholson (Dealer) on 28th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I love a reliable Ford. And Bristol Street stafford are great for service mot and repairs .

    I love a reliable Ford. And Bristol Street stafford are great for service mot and repairs .

    Reply by Liza Nicholson (Dealer) on 28th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I'd recommend Bristol Street Motors Ford Stafford because the salesman was informative and courteous and he did not make me feel pressurised in making a decision. As a female I did not feel intimidated .

    I'd recommend Bristol Street Motors Ford Stafford because the salesman was informative and courteous and he did not make me feel pressurised in making a decision. As a female I did not feel intimidated .

    Reply by Liza Nicholson (Dealer) on 26th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Ford Stafford were great because everyone involved with my transaction were amazing. They really worked as a team to achieve what was required of them.

    Bristol Street Motors Ford Stafford were great because everyone involved with my transaction were amazing. They really worked as a team to achieve what was required of them.

    Reply by Liza Nicholson (Dealer) on 26th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I'd recommend Bristol Street Motors Ford Stafford because the service was excellent from start to finish. Very happy customer.

    I'd recommend Bristol Street Motors Ford Stafford because the service was excellent from start to finish. Very happy customer.

    Reply by Liza Nicholson (Dealer) on 26th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I\u2019ve been taking my car to Bristol Street for the past couple of years and I\u2019ve always had a great experience. The staff are brilliant and the service is top notch

    I\u2019ve been taking my car to Bristol Street for the past couple of years and I\u2019ve always had a great experience. The staff are brilliant and the service is top notch

    Reply by Keith Briggs (Dealer) on 22nd February 2024:

    “Hi Tom, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd suggest Bristol Street Motors Ford Stafford to a friend because all the people I spoke to there while deciding on a car were extremely helpful and easy to talk to and have a laugh with, Ready to answer any question and go the extra step to help

    I'd suggest Bristol Street Motors Ford Stafford to a friend because all the people I spoke to there while deciding on a car were extremely helpful and easy to talk to and have a laugh with, Ready to answer any question and go the extra step to help

    Reply by Liza Nicholson (Dealer) on 20th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Ford Stafford were really helpful and I'd recommend them because their sales people are fantastic start to finish. They were able to explain all the details of my car, the finance and any add ons. They were able to offer part cash back for my trade in and the time from purchase to pick u… Read More

    Bristol Street Motors Ford Stafford were really helpful and I'd recommend them because their sales people are fantastic start to finish. They were able to explain all the details of my car, the finance and any add ons. They were able to offer part cash back for my trade in and the time from purchase to pick up was very quick. They ensured I was happy with the car before leaving and were super helpful with any questions I had. I felt very well looked after!

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Hi Olivia, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Bristol Street Motors Ford Stafford were helpful because from the minute i walked into the showroom i was treated courteously but not pressured in any way at all. I would also like to point out that Kieran Machine went out of his way to help me out in my purchase and was extremely helpful and delivered great… Read More

    Bristol Street Motors Ford Stafford were helpful because from the minute i walked into the showroom i was treated courteously but not pressured in any way at all. I would also like to point out that Kieran Machine went out of his way to help me out in my purchase and was extremely helpful and delivered great customer experience. Well done to all of the Team in Stafford!

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Neville. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kieran and the team. We hope to see you again soon. Happy motoring, Dean.”

  • Bristol Street Motors Ford Stafford were helpful because they found my perfect car

    Bristol Street Motors Ford Stafford were helpful because they found my perfect car

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because the service was very good.

    I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because the service was very good.

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Bristol Street Motors Ford Stafford were great because they were very helpful, friendly and professional. All promises kept, we were very pleased.

    Bristol Street Motors Ford Stafford were great because they were very helpful, friendly and professional. All promises kept, we were very pleased.

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because it was all very professional.

    I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because it was all very professional.

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good morning Nicholas. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew”

  • I'd definitely recommend Bristol Street Motors Ford Stafford because they are caring, considerate, always listen and the customer Care couldn’t be better

    I'd definitely recommend Bristol Street Motors Ford Stafford because they are caring, considerate, always listen and the customer Care couldn’t be better

    Reply by Stuart Oliver (Dealer) on 30th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Bristol Street Motors Ford Stafford were helpful because of the time taken to view different models of vehicles to find best match to my needs. Also, were able to search available vehicles in the BSM group and offer to view those if required. Staff also very helpful and efficient.

    Bristol Street Motors Ford Stafford were helpful because of the time taken to view different models of vehicles to find best match to my needs. Also, were able to search available vehicles in the BSM group and offer to view those if required. Staff also very helpful and efficient.

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd recommend Bristol Street Motors Ford Stafford to anyone because they are respectful, professional and did not pressure me in any way. Ryan have listened to me and have taken everything I said into account to help me find an affordable deal! Even helped me with trading side. Ryan has given me plenty of inf… Read More

    I'd recommend Bristol Street Motors Ford Stafford to anyone because they are respectful, professional and did not pressure me in any way. Ryan have listened to me and have taken everything I said into account to help me find an affordable deal! Even helped me with trading side. Ryan has given me plenty of information and if I need to talk to someone I know I can contact Ryan. Ryan has even informed me about finance side, service plan and even the trading plan. With the test driving side, Ryan relaxed and let me listen to the car and explained every internal detail. When the car was being cleaned Ryan had sent me a video of the car and explained the process of what’s happening. After owning the civic a week, I have received a video from Ryan to thank me for purchasing the civic. The customer service is amazing.

    Reply by Liza Nicholson (Dealer) on 23rd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I was very impressed with Bristol Street Motors Ford Stafford because they helped me to find my perfect car and arranged getting the car from another branch. Ryan was very knowledgable and explained everything clearly and answered any questions I had. I would recommend Bristol Street Stafford to anyone.

    I was very impressed with Bristol Street Motors Ford Stafford because they helped me to find my perfect car and arranged getting the car from another branch. Ryan was very knowledgable and explained everything clearly and answered any questions I had. I would recommend Bristol Street Stafford to anyone.

    Reply by Stuart Oliver (Dealer) on 22nd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • The experience at Bristol Street Motors Ford Stafford was great because Daryll was really friendly and helpful and answered all my queries

    The experience at Bristol Street Motors Ford Stafford was great because Daryll was really friendly and helpful and answered all my queries

    Reply by Stuart Oliver (Dealer) on 12th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Daryll was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I had a great experience at Bristol Street Motors Ford Stafford because I don’t know anyone that wants to change their vehicle at the moment

    I had a great experience at Bristol Street Motors Ford Stafford because I don’t know anyone that wants to change their vehicle at the moment

    Reply by Selina Jefferson (Dealer) on 10th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”

  • My experience at Bristol Street Motors Ford Stafford was memorable because they listened carefully to our needs. We were able to request an additional test drive and vary the usual purchase and collection processes to suit our timescales.

    My experience at Bristol Street Motors Ford Stafford was memorable because they listened carefully to our needs. We were able to request an additional test drive and vary the usual purchase and collection processes to suit our timescales.

    Reply by Dawn Robinson (Dealer) on 20th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Bristol Street Motors Ford Stafford were really helpful and I'd recommend them because they were very patient explaining everything clearly to us. We are very pleased with our new car.

    Bristol Street Motors Ford Stafford were really helpful and I'd recommend them because they were very patient explaining everything clearly to us. We are very pleased with our new car.

    Reply by Liza Nicholson (Dealer) on 7th January 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.”

  • Bristol Street Motors Ford Stafford were helpful because they treated me like a person and not just a sale walking through the door, unlike one particular dealership! Totally satisfied with the customer service I received from Kieran Machin, who kept in touch with me throughout the sale process. Very much ap… Read More

    Bristol Street Motors Ford Stafford were helpful because they treated me like a person and not just a sale walking through the door, unlike one particular dealership! Totally satisfied with the customer service I received from Kieran Machin, who kept in touch with me throughout the sale process. Very much appreciated the way everything was dealt with, from start to finish & very happy with my purchase. I would highly recommend the Stafford branch.

  • Excellent customer service and support.

    Excellent customer service and support.

    Reply by Liza Nicholson (Dealer) on 6th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because the staff are super friendly and the process was super easy

    I'd definitely recommend Bristol Street Motors Ford Stafford to friends and family because the staff are super friendly and the process was super easy

  • Friendly customer service. Good quality of work from the service department. Parking can be challenging here, but thats the only negative.

    Friendly customer service. Good quality of work from the service department. Parking can be challenging here, but thats the only negative.

    Reply by Keith Briggs (Dealer) on 5th January 2024:

    “Hi Garry, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Ultimate car service. You can not wish any better. I have been taking my Ford Fusion car for the last 12 years and always had a professional and friendly service at a fair price. They deal also with complex stuff. I purchased my car in Italy in 2009 and move to UK in 2011 where BSMFS change the lights and odo… Read More

    Ultimate car service. You can not wish any better. I have been taking my Ford Fusion car for the last 12 years and always had a professional and friendly service at a fair price. They deal also with complex stuff. I purchased my car in Italy in 2009 and move to UK in 2011 where BSMFS change the lights and odometer necessary for changing the number plate. After that make all services up to now having 100k miles and counting.

    Reply by Dean Patterson (Dealer) on 4th January 2024:

    “Good afternoon Roberto. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • My experience at Bristol Street Motors Ford Stafford was memorable because it was a very easy and quick transaction, we were informed of everything we needed to know to make an informed decision on buying our car

    My experience at Bristol Street Motors Ford Stafford was memorable because it was a very easy and quick transaction, we were informed of everything we needed to know to make an informed decision on buying our car

  • Kieron and Chris were very helpful and made us feel very welcome. Again thank you to Bristol Street Motors.

    Kieron and Chris were very helpful and made us feel very welcome. Again thank you to Bristol Street Motors.

    Reply by Bristol Street Motors Ford Stafford (Dealer) on 2nd January 2024:

    “Good morning Carl. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kieron, Chris and the team. We hope to see you again soon. Happy motoring, Dean”

    Reply by Dean Patterson (Dealer) on 2nd January 2024:

    “Good morning Carl. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kieron, Chris and the team. We hope to see you again soon. Happy motoring, Dean”

  • Have dealt with the Ford stafford branch for many years, every time has been a pleasure. Staff are extremely helpful and polite. Always receive my cars when expected. I wouldn't use any other dealership

    Have dealt with the Ford stafford branch for many years, every time has been a pleasure. Staff are extremely helpful and polite. Always receive my cars when expected. I wouldn't use any other dealership

    Reply by Dean Patterson (Dealer) on 2nd January 2024:

    “Good morning Jade. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • The experience at Bristol Street Motors Ford Stafford was fantastic because Ryan Bland your Sales Advisor was a massive help from the minute I liked the car to the signing of the paperwork. 100% service. Quality. I\u2019m so glad and happy to recommend anyone else to buy from Ford Stafford "

    The experience at Bristol Street Motors Ford Stafford was fantastic because Ryan Bland your Sales Advisor was a massive help from the minute I liked the car to the signing of the paperwork. 100% service. Quality. I\u2019m so glad and happy to recommend anyone else to buy from Ford Stafford "

    Reply by Bristol Street Motors Ford Stafford (Dealer) on 29th December 2023:

    “Good afternoon Joseph. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ryan and the team. We hope to see you again soon. Happy motoring, Dean.”

    Reply by Dean Patterson (Dealer) on 29th December 2023:

    “Good afternoon Joseph. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ryan and the team. We hope to see you again soon. Happy motoring, Dean.”

  • I would like to share how brilliant Adam is if your looking to buy a \u201cnew to you \u201c car , with personally buying from him not once but twice and choosing to drive from Devon to meet the teams I can only speak highly and say Adam is your man , each time being greeted with a hot cuppa was a added bonus… Read More

    I would like to share how brilliant Adam is if your looking to buy a \u201cnew to you \u201c car , with personally buying from him not once but twice and choosing to drive from Devon to meet the teams I can only speak highly and say Adam is your man , each time being greeted with a hot cuppa was a added bonus. Having unfortunately had issues which where unforeseen , I can also speak highly of the teams from service manager to sales manager there person by person approach and patience goes a long way and there open and honest approach

    Reply by Dean Patterson (Dealer) on 29th December 2023:

    “Good afternoon Stacie. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Bristol Street Motors Ford Stafford were great because very friendly and helpful staff, made to feel very welcome and at ease

    Bristol Street Motors Ford Stafford were great because very friendly and helpful staff, made to feel very welcome and at ease