1994 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
1,994
Reviews
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The staff at Bristol Street Motors Hyundai Nottingham were excellent and very informative. The whole process of buying a car/part exchanging remotely went very smoothly Thankyou to all the staff for an impeccable service.
The staff at Bristol Street Motors Hyundai Nottingham were excellent and very informative. The whole process of buying a car/part exchanging remotely went very smoothly Thankyou to all the staff for an impeccable service.
Reply by Liza Nicholson (Dealer) on 16th April 2024:
“Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.”
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Review completed by Kal Kaur Came in today to service vehicle and did not realise my service plan had come to an end. Shannon very kindly directed me to Hyundai customers services to renew the plan immediately before the car was serviced and an extensive invoice was handed to me. I was able to renew the car f… Read More
Review completed by Kal Kaur Came in today to service vehicle and did not realise my service plan had come to an end. Shannon very kindly directed me to Hyundai customers services to renew the plan immediately before the car was serviced and an extensive invoice was handed to me. I was able to renew the car for 3 further services at a considerably lower cost for the duration . Thank you so much Shannon for being so helpful, thoughtful and considerate.
Reply by Liza Nicholson (Dealer) on 15th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I had a great experience at Bristol Street Motors Hyundai Nottingham because the team don't push you they take the time to understand your needs and budget and then do everything they can to find you a car and deal whi h works. I won't buy a car anywhere else now.
I had a great experience at Bristol Street Motors Hyundai Nottingham because the team don't push you they take the time to understand your needs and budget and then do everything they can to find you a car and deal whi h works. I won't buy a car anywhere else now.
Reply by Stuart Oliver (Dealer) on 13th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Excellent experience at the Hyundai dealership in Nottingham leasing my Motability car. Highly recommended.
Excellent experience at the Hyundai dealership in Nottingham leasing my Motability car. Highly recommended.
Reply by Keith Briggs (Dealer) on 12th April 2024:
“Hi Thelma, Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”
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Many thanks to the staff named Jasmine, thanks for all of her enthusiastic help! When I arrived for the test drive, my questions and concerns were answered attentively! After I made the decision, she patiently explained the process and details to me! When I came home and encountered something unclear, she was… Read More
Many thanks to the staff named Jasmine, thanks for all of her enthusiastic help! When I arrived for the test drive, my questions and concerns were answered attentively! After I made the decision, she patiently explained the process and details to me! When I came home and encountered something unclear, she was willing to respond quickly via email! On the day the car was delivered, the details and attention points of the car were explained in detail by her as usual, which made me feel very at ease! I am so grateful to have purchased my first Hyundai car through Bristol Street Motors Hyndai Nottingham! The enthusiasm and friendliness of the staff are worth recommending to my friends! Thanks again to Jasmine Lamb!
Reply by Liza Nicholson (Dealer) on 10th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Jasmine was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Really pleased with the service. We were invited back to see if the current deals offered were of interest. Having had our previous car for 3 years we thought it was a good idea. A positive reception in the showroom, Dillon and Brett were very friendly and informative when it came to helping us choose the rig… Read More
Really pleased with the service. We were invited back to see if the current deals offered were of interest. Having had our previous car for 3 years we thought it was a good idea. A positive reception in the showroom, Dillon and Brett were very friendly and informative when it came to helping us choose the right car for our current and near future needs.
Reply by Keith Briggs (Dealer) on 9th April 2024:
“Hi Sarah, Thank you so much for your kind words! We are so happy to hear that Dillon and Brett was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Very helpful when ordering a Motability car. No issues and quick delivery
Very helpful when ordering a Motability car. No issues and quick delivery
Reply by Keith Briggs (Dealer) on 9th April 2024:
“Hi Luke, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Always happy to help with any problems, lovely people. And the talented merchants have kept my two car's safe on the road's for seven year's. There like family and they will always try to help you with the price. Give them ago ,and you'll never go any were else again.
Always happy to help with any problems, lovely people. And the talented merchants have kept my two car's safe on the road's for seven year's. There like family and they will always try to help you with the price. Give them ago ,and you'll never go any were else again.
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 4th April 2024:
“Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you and I will pass these wonderful comments back to the dealership for all to see. Many thanks Karen”
Reply by Stuart Oliver (Dealer) on 4th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I'd recommend Bristol Street Motors Hyundai Nottingham because of great customer service and after sales packs were made clear and made sense to purchase them
I'd recommend Bristol Street Motors Hyundai Nottingham because of great customer service and after sales packs were made clear and made sense to purchase them
Reply by Dean Patterson (Dealer) on 3rd April 2024:
“Good afternoon Steven. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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Professional service and organisation.
Professional service and organisation.
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 2nd April 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Stuart.”
Reply by Dean Patterson (Dealer) on 2nd April 2024:
“Good afternoon Kevin. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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Excellent service staff brilliant
Excellent service staff brilliant
Reply by Stuart Oliver (Dealer) on 2nd April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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If you want a great no problems experience of getting a new car , then these guys are brilliant. Keep you informed all the way through to pickup of car. Motobility side which we had Kyron Powell is your man !!!
If you want a great no problems experience of getting a new car , then these guys are brilliant. Keep you informed all the way through to pickup of car. Motobility side which we had Kyron Powell is your man !!!
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 25th March 2024:
“Hi Kaptin, Thank you so much for your kind words! We are so happy to hear that Kyron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 25th March 2024:
“Hi Kaptin, Thank you so much for your kind words! We are so happy to hear that Kyron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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I'd definitely recommend Bristol Street Motors Hyundai Nottingham to friends and family because they were really helpful and friendly, overall really satisfied. I had had a bad experience with Vauxhall but now a happy customer of Bristol Street Motors.
I'd definitely recommend Bristol Street Motors Hyundai Nottingham to friends and family because they were really helpful and friendly, overall really satisfied. I had had a bad experience with Vauxhall but now a happy customer of Bristol Street Motors.
Reply by Keith Briggs (Dealer) on 18th March 2024:
“Hi Angela, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Welcoming and pleasant place
Welcoming and pleasant place
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 18th March 2024:
“Hi Esther, thanks for taking the time to mark us as 5 stars! Many thanks, Trish.”
Reply by Matthew Johnson (Dealer) on 18th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Bristol Street Motors Hyundai Nottingham were great because staff were friendly and knowledgeable, Alicia was great, thank you
Bristol Street Motors Hyundai Nottingham were great because staff were friendly and knowledgeable, Alicia was great, thank you
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Alicia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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So today I took my Hyundai in for a service, whilst I was waiting I got caught up talking with a sales executive. Which we were discussing evaluating my car I found he was not the average sales executive I would normally experience. He was really informational and polite. Recommended Diaz.
So today I took my Hyundai in for a service, whilst I was waiting I got caught up talking with a sales executive. Which we were discussing evaluating my car I found he was not the average sales executive I would normally experience. He was really informational and polite. Recommended Diaz.
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Diaz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I'd endorse Bristol Street Motors Hyundai Nottingham because of the knowledgeable and friendly sales person Dillon, nothing was too much trouble for him. It was a very good experience.
I'd endorse Bristol Street Motors Hyundai Nottingham because of the knowledgeable and friendly sales person Dillon, nothing was too much trouble for him. It was a very good experience.
Reply by Dawn Robinson (Dealer) on 13th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Dillion was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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My experience at Bristol Street Motors Hyundai Nottingham was cracking because the staff were amazing, professional and warming. Vehicle was perfect
My experience at Bristol Street Motors Hyundai Nottingham was cracking because the staff were amazing, professional and warming. Vehicle was perfect
Reply by Dawn Robinson (Dealer) on 10th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Really polite and helpful staff. Think Diaz was especially lovely , would highly recommend
Really polite and helpful staff. Think Diaz was especially lovely , would highly recommend
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Diaz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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The experience at Bristol Street Motors Hyundai Nottingham was fantastic because friendly staff did not push in buying anything, all was explained before l decided to buy and test drive was good.
The experience at Bristol Street Motors Hyundai Nottingham was fantastic because friendly staff did not push in buying anything, all was explained before l decided to buy and test drive was good.
Reply by Dawn Robinson (Dealer) on 8th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Excellent customer service made me feel very welcomed, the team allows you to make an informed choice without any hassle. All the team I spoke to are extremely knowledgeable, thank you once again to Kyron and Diaz.
Excellent customer service made me feel very welcomed, the team allows you to make an informed choice without any hassle. All the team I spoke to are extremely knowledgeable, thank you once again to Kyron and Diaz.
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 8th March 2024:
“Good morning Gary. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kyron, Diaz and the team. We hope to see you again soon. Happy motoring, Dean”
Reply by Dean Patterson (Dealer) on 8th March 2024:
“Good morning Gary. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kyron, Diaz and the team. We hope to see you again soon. Happy motoring, Dean”
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On a recent visit to Hyundai, a member of staff named Diaz looked after us. He was polite, friendly and very informative. Didn\u2019t feel pressured and felt like he genuinely wanted to assist our needs. What an asset to have. I\u2019m sure we will be back very soon and will most definitely refer friends and … Read More
On a recent visit to Hyundai, a member of staff named Diaz looked after us. He was polite, friendly and very informative. Didn\u2019t feel pressured and felt like he genuinely wanted to assist our needs. What an asset to have. I\u2019m sure we will be back very soon and will most definitely refer friends and family to Diaz especially, but Bristol street motors as a whole thanks to him.
Reply by Dean Patterson (Dealer) on 8th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Diaz and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kind regards, Dean”
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Was looking to change my car and was exploring my options and unfortunately couldn\u2019t find what I was looking for but Diaz the sales executive was very helpful and would recommend him to anyone looking for a new car
Was looking to change my car and was exploring my options and unfortunately couldn\u2019t find what I was looking for but Diaz the sales executive was very helpful and would recommend him to anyone looking for a new car
Reply by Dean Patterson (Dealer) on 8th March 2024:
“Good afternoon George. Thank you so much for your kind words! We are so happy to hear that Diaz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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Fantastic service.
Fantastic service.
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good afternoon Marie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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Visited the site, very polite and friendly.
Visited the site, very polite and friendly.
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good afternoon Stephanie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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Bristol Street Motors Hyundai Nottingham were really helpful and I'd recommend them because they looked after me and searched and found a car that I was looking for and was happy with the overall experience buying from them.
Bristol Street Motors Hyundai Nottingham were really helpful and I'd recommend them because they looked after me and searched and found a car that I was looking for and was happy with the overall experience buying from them.
Reply by Keith Briggs (Dealer) on 5th March 2024:
“Hi Andrea, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd recommend Bristol Street Motors Hyundai Nottingham because the service was brilliant my salesman was fantastic!
I'd recommend Bristol Street Motors Hyundai Nottingham because the service was brilliant my salesman was fantastic!
Reply by Dawn Robinson (Dealer) on 4th March 2024:
“Thank you for taking your time to leave this great review! Kind regards Dawn”
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The whole experience from start to finish went without a hitch,Kyron went out of his way to make this an easy seamless experience.Thanks also to William Tom & Brett.
The whole experience from start to finish went without a hitch,Kyron went out of his way to make this an easy seamless experience.Thanks also to William Tom & Brett.
Reply by Chloe Jefferson (Dealer) on 3rd March 2024:
“Thank you so much for your kind words! We are so happy to hear that Kyron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Went to pick a mobility car with my husband and son settled on a really nice vehicle just waiting for delivery now thank you to Dillon Singh for all his help he was amazing \U0001f44d.
Went to pick a mobility car with my husband and son settled on a really nice vehicle just waiting for delivery now thank you to Dillon Singh for all his help he was amazing \U0001f44d.
Reply by Chloe Jefferson (Dealer) on 3rd March 2024:
“Thank you so much for your kind words! We are so happy to hear that Dillon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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I was happy with the service at Bristol Street Motors Hyundai Nottingham because salesman was great. Was dissatisfied with the dealership trying to add almost £3000 of insurance products to a 17k sale. Also I received more money from we buy any car for me trade in, even though they are always the lowest pay… Read More
I was happy with the service at Bristol Street Motors Hyundai Nottingham because salesman was great. Was dissatisfied with the dealership trying to add almost £3000 of insurance products to a 17k sale. Also I received more money from we buy any car for me trade in, even though they are always the lowest payer. Salesman good. Some other stuff not so great
Reply by Matthew Johnson (Dealer) on 3rd March 2024:
“Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref BSM3AG0303 Kind regards, Matthew”
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Faizan and Shannon gave me a great service. Highly recommended.
Faizan and Shannon gave me a great service. Highly recommended.
Reply by Stuart Oliver (Dealer) on 1st March 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Stuart.”
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Very good operation, parts department very knowledgeable, very polite and helpful, forecourt has gentleman helping with parking and directing you to easiest parking bay for the department you need Just returned 1/3/24 having taken my Bayon in for her first service. I am very impressed, received a text and ema… Read More
Very good operation, parts department very knowledgeable, very polite and helpful, forecourt has gentleman helping with parking and directing you to easiest parking bay for the department you need Just returned 1/3/24 having taken my Bayon in for her first service. I am very impressed, received a text and email giving me a link to see the video of the vehicle inspection, which was very informative and clear. Whilst waiting met Alicia Bailey, who is the new Notability rep, she was very helpful in explaining the options of going full electric or hybrid, and also the upgrade options towards the ionic or Tuson, I will be booking a test drive to look at how the cars feel whilst driving. In summary excellent service, and for either new or motability, ask for Alicia,
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 1st March 2024:
“Good morning Neil. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.”
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Bristol Street Motors Hyundai Nottingham were helpful because the customer service is 2nd to none. Jordan was great when dealing with him to by my i30N, Will and Brett were spot on when helping handle the finance packages and handover respectively. If you're thinking about dealing with this dealership, speak … Read More
Bristol Street Motors Hyundai Nottingham were helpful because the customer service is 2nd to none. Jordan was great when dealing with him to by my i30N, Will and Brett were spot on when helping handle the finance packages and handover respectively. If you're thinking about dealing with this dealership, speak to one of these 3 and you'll have the easiest car buying experience!
Reply by Stuart Oliver (Dealer) on 1st March 2024:
“Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Bristol Street Motors Hyundai Nottingham staff were good because they made the online purchase of the car smooth and hassle free.
Bristol Street Motors Hyundai Nottingham staff were good because they made the online purchase of the car smooth and hassle free.
Reply by Matthew Johnson (Dealer) on 29th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Bristol Street Motors Hyundai Nottingham were really helpful and I'd recommend them because the sales person Michael was really helpful and informative. They gave us a great deal for our old car and we are more than happy with our new vehicle. Thanks again!
Bristol Street Motors Hyundai Nottingham were really helpful and I'd recommend them because the sales person Michael was really helpful and informative. They gave us a great deal for our old car and we are more than happy with our new vehicle. Thanks again!
Reply by Matthew Johnson (Dealer) on 29th February 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew”
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I would recommend Bristol Street Motors Hyundai Nottingham to friends and family because it was an enjoyable experience. Contact was very good and handover was excellent. Car was prepared perfectly ...
I would recommend Bristol Street Motors Hyundai Nottingham to friends and family because it was an enjoyable experience. Contact was very good and handover was excellent. Car was prepared perfectly ...
Reply by Matthew Johnson (Dealer) on 28th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Alicia was great! She was really friendly and helpful, flexible with our requirements and able to understand our needs as a family with a young child. With support from Will who was also great, the car buying experience was simple and hassle free!
Alicia was great! She was really friendly and helpful, flexible with our requirements and able to understand our needs as a family with a young child. With support from Will who was also great, the car buying experience was simple and hassle free!
Reply by Liza Nicholson (Dealer) on 28th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Been here a few times and I would definitely recommend it. Me and my auntie was saw by Michael he was very polite and professional. Will definitely be returning
Been here a few times and I would definitely recommend it. Me and my auntie was saw by Michael he was very polite and professional. Will definitely be returning
Reply by Liza Nicholson (Dealer) on 27th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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We had excellent service and information from all of the sales staff, before we decided to purchase a new Hyundai. * With a special mention, going to Jordon Fell *, he was so knowledgeable and answered any question's we had honestly, nothing was too much trouble for him. By the way, we love our new car.
We had excellent service and information from all of the sales staff, before we decided to purchase a new Hyundai. * With a special mention, going to Jordon Fell *, he was so knowledgeable and answered any question's we had honestly, nothing was too much trouble for him. By the way, we love our new car.
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 22nd February 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”
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Cannot fault the customer I received from Jordan, Will and Brett when buying my i30N. There was a couple of niggling points on the car I wanted sorting and they all went above and beyond making sure the car was as I wanted it. Jordan continuously made contact for the week before collection and was constantly … Read More
Cannot fault the customer I received from Jordan, Will and Brett when buying my i30N. There was a couple of niggling points on the car I wanted sorting and they all went above and beyond making sure the car was as I wanted it. Jordan continuously made contact for the week before collection and was constantly sending photos, videos and emails regarding the car and that everything was sorted as I wanted it. Will went further then he needed to in sorting out the finance agreement for me. Brett gave a great handover as it was Jordan's day off but I cannot fault anything at all. The guys mentioned made buying a car joyous as it should be rather than stressful as it is at other dealerships. If you deal with one of these 3 you will realise how amazing the service is! I will be back to buy my next car! Thank you lads \U0001f44d\U0001f3fb
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 16th February 2024:
“Good afternoon Jamie, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Will, Brett, Jordan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Chloe”
Reply by Chloe Jefferson (Dealer) on 16th February 2024:
“Good afternoon Jamie, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Will, Brett, Jordan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Chloe”
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Went in for my MOT and the service was brilliant, especially from Danny and Michael. The car passed its MOT and the extra things that could be done at the time were completed for in between the main services too. Communication throughout was excellent and the team is always friendly and clear with how to look… Read More
Went in for my MOT and the service was brilliant, especially from Danny and Michael. The car passed its MOT and the extra things that could be done at the time were completed for in between the main services too. Communication throughout was excellent and the team is always friendly and clear with how to look after my car. Thank you :-)
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 15th February 2024:
“Good afternoon Emma. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Danny, Michael and the team. We hope to see you again soon. Happy motoring, Dean.”
Reply by Dean Patterson (Dealer) on 15th February 2024:
“Good afternoon Emma. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Danny, Michael and the team. We hope to see you again soon. Happy motoring, Dean.”
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The staff at Bristol Street Motors Hyundai Nottingham were good because they helped with everything i needed
The staff at Bristol Street Motors Hyundai Nottingham were good because they helped with everything i needed
Reply by Matthew Johnson (Dealer) on 15th February 2024:
“Good morning Simon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I would recommend Bristol Street Motors Hyundai Nottingham to friends and family because the service and information given by the sales team is excellent
I would recommend Bristol Street Motors Hyundai Nottingham to friends and family because the service and information given by the sales team is excellent
Reply by Dean Patterson (Dealer) on 14th February 2024:
“Good afternoon Michael. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.”
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I'd recommend Bristol Street Motors Hyundai Nottingham to a friend because of the excellent customer service we received from Diaz.
I'd recommend Bristol Street Motors Hyundai Nottingham to a friend because of the excellent customer service we received from Diaz.
Reply by Chloe Jefferson (Dealer) on 11th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Diaz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Great Sales Person! MIchael made us feel welcome and answered all our questions. We felt very happy that we had made the right choice in vehicle. Thoroughly recommend this dealership! Regards.
Great Sales Person! MIchael made us feel welcome and answered all our questions. We felt very happy that we had made the right choice in vehicle. Thoroughly recommend this dealership! Regards.
Reply by Chloe Jefferson (Dealer) on 10th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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I was pleased with Bristol Street Motors Hyundai Nottingham and would recommend them because there were some issues with the car but both Mitchell and William very quickly responded and sorted these out very well.
I was pleased with Bristol Street Motors Hyundai Nottingham and would recommend them because there were some issues with the car but both Mitchell and William very quickly responded and sorted these out very well.
Reply by Dawn Robinson (Dealer) on 9th February 2024:
“Thank you so much for your kind words! We are so happy to hear that William & Mitchell were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Bristol Street Motors Hyundai Nottingham were really helpful and I'd recommend them because the car I bought is excellent and the whole experience from calling the dealership to leaving with the car was smooth and pleasant and i felt treated as if i was very special.
Bristol Street Motors Hyundai Nottingham were really helpful and I'd recommend them because the car I bought is excellent and the whole experience from calling the dealership to leaving with the car was smooth and pleasant and i felt treated as if i was very special.
Reply by Dawn Robinson (Dealer) on 8th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Bristol Street Motors Hyundai Nottingham were fantastic because the service was first class
Bristol Street Motors Hyundai Nottingham were fantastic because the service was first class
Reply by Selina Jefferson (Dealer) on 7th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”
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I'd endorse Bristol Street Motors Hyundai Nottingham because Brett always goes above and beyond to make sure everything is right and sorted before you get your car
I'd endorse Bristol Street Motors Hyundai Nottingham because Brett always goes above and beyond to make sure everything is right and sorted before you get your car
Reply by Dawn Robinson (Dealer) on 7th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Brett was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn”
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The experience at Bristol Street Motors Hyundai Nottingham was fantastic because they understood what I needed and helped me get it and then sort some issues post sale!
The experience at Bristol Street Motors Hyundai Nottingham was fantastic because they understood what I needed and helped me get it and then sort some issues post sale!
Reply by Dawn Robinson (Dealer) on 7th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Excellent customer service. Staff went out of their way to make it easy for me. Thank you
Excellent customer service. Staff went out of their way to make it easy for me. Thank you
Reply by Stuart Oliver (Dealer) on 6th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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The whole team were so helpful mainly Brett and Mitch, then Will, Tom, Diaz, and Kyron helped along the car buying process.
The whole team were so helpful mainly Brett and Mitch, then Will, Tom, Diaz, and Kyron helped along the car buying process.
Reply by Dawn Robinson (Dealer) on 5th February 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”
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My experience at Bristol Street Motors Hyundai Nottingham was positive because the staff were super helpful and attended to every need. Very grateful for their service and support. Thank you.
My experience at Bristol Street Motors Hyundai Nottingham was positive because the staff were super helpful and attended to every need. Very grateful for their service and support. Thank you.
Reply by Matthew Johnson (Dealer) on 2nd February 2024:
“Good afternoon Gintaras, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Just had a major service and Mot at Bristol Street Hyundai, after talking to Jordan about some warranty issues I had, he spoke to Mackenzie in the service department and all work was carried out at the same time as the service and Mot. Mackenzie kept me informed every day and I was very pleased with the servi… Read More
Just had a major service and Mot at Bristol Street Hyundai, after talking to Jordan about some warranty issues I had, he spoke to Mackenzie in the service department and all work was carried out at the same time as the service and Mot. Mackenzie kept me informed every day and I was very pleased with the service from them all
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 2nd February 2024:
“Good afternoon Mark. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen”
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Amazing service by MICHEAL professional and efficient service ON THE PURCHASE OF MY NEW CAR
Amazing service by MICHEAL professional and efficient service ON THE PURCHASE OF MY NEW CAR
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 2nd February 2024:
“Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Omar receives the recognition he deserves. Many thanks Dawn”
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Excellent customer service, no pressure with sales, the team allows you to make an informed choice without any hassle. All the team I spoke to are extremely knowledgeable. Second time of using this dealership and most definitely would recommend to family and friends.
Excellent customer service, no pressure with sales, the team allows you to make an informed choice without any hassle. All the team I spoke to are extremely knowledgeable. Second time of using this dealership and most definitely would recommend to family and friends.
Reply by Matthew Johnson (Dealer) on 1st February 2024:
“Hello and thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Matthew”
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Always a freindly and helpful team
Always a freindly and helpful team
Reply by Keith Briggs (Dealer) on 31st January 2024:
“Hi Christian, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I wanted to comment on the amazing customer service I received from Shannon during my routine service and health check. She was the advisor who rang me to let me know the outcome off the checks. There were quite a few things needing attention on the car and Shannon was very patient in explaining it all to me,… Read More
I wanted to comment on the amazing customer service I received from Shannon during my routine service and health check. She was the advisor who rang me to let me know the outcome off the checks. There were quite a few things needing attention on the car and Shannon was very patient in explaining it all to me, and then in taking me through pricing options to try and help me find the cheapest way to do the work required. In what ended up as a half-hour conversation she remained patient, friendly, and helpful throughout. Thank you. Exceptional customer service.
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Came to collect my car today from its first MOT and 3 year service. Everything was great and got great customer service from Shannon Day.
Came to collect my car today from its first MOT and 3 year service. Everything was great and got great customer service from Shannon Day.
Reply by Keith Briggs (Dealer) on 30th January 2024:
“Hi Lewis, Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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I'd endorse Bristol Street Motors Hyundai Nottingham because I had an amazing experience Mitchell helped me every step of the way and made it a breeze I part exchanged my car and i didn't have to worry or do a thing they took care of everything even taxing my new vehicle,everyone was friendly and welcoming th… Read More
I'd endorse Bristol Street Motors Hyundai Nottingham because I had an amazing experience Mitchell helped me every step of the way and made it a breeze I part exchanged my car and i didn't have to worry or do a thing they took care of everything even taxing my new vehicle,everyone was friendly and welcoming the showroom was spotless and such a calm place.my first time buying a car from Bristol street motors and I will continue to do so.
Reply by Stuart Oliver (Dealer) on 30th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Mitchell was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Diaz and Brett were very helpful, the only Hyundai I\u2019ve been to in a long time where they actually spoke to me (I usually get ignored and they speak to my dad instead) and didn\u2019t pressure me into buying anything. Just their customer service alone made me want to do business with them.
Diaz and Brett were very helpful, the only Hyundai I\u2019ve been to in a long time where they actually spoke to me (I usually get ignored and they speak to my dad instead) and didn\u2019t pressure me into buying anything. Just their customer service alone made me want to do business with them.
Reply by Chloe Jefferson (Dealer) on 27th January 2024:
“Good evening, Thank you so much for your kind words! We are so happy to hear that Diaz and Brett was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Great customer service. Diaz was very helpful and made transaction very smooth.
Great customer service. Diaz was very helpful and made transaction very smooth.
Reply by Chloe Jefferson (Dealer) on 27th January 2024:
“Good evening, Thank you so much for your kind words! We are so happy to hear that Diaz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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I was so nervous about starting this journey, but as soon as I met Mitch, he put my mind at ease. He was so informative and his level of customer care was above standard. Even when I needed to make changes to my car, he made sure that all my questions were answered and that the whole process went smoothly. I … Read More
I was so nervous about starting this journey, but as soon as I met Mitch, he put my mind at ease. He was so informative and his level of customer care was above standard. Even when I needed to make changes to my car, he made sure that all my questions were answered and that the whole process went smoothly. I really enjoyed going to my appointments, Mitch was always punctual, professional, funny and caring - I definitely made the right choice of car because of him and his knowledge, and I'd now never go anywhere else in the future.
Reply by Bristol Street Motors Hyundai Nottingham (Dealer) on 27th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Mitch was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I was so nervous about starting this journey, but as soon as I met Mitch, he put my mind at ease. He was so informative and his level of customer care was above standard. Even when I needed to make changes to my car, he made sure that all my questions were answered and that the whole process went smoothly. I … Read More
I was so nervous about starting this journey, but as soon as I met Mitch, he put my mind at ease. He was so informative and his level of customer care was above standard. Even when I needed to make changes to my car, he made sure that all my questions were answered and that the whole process went smoothly. I really enjoyed going to my appointments, Mitch was always punctual, professional, funny and caring - I definitely made the right choice of car because of him and his knowledge, and I'd now never go anywhere else in the future.
Reply by Stuart Oliver (Dealer) on 27th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Mitch was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Thank you to Alicia on sorting us out with our used Tuscon. Went above and beyond to help with a few things we identified that needed looking at before and after sale! Kept us in the know the whole time making sure we left no stone unturned!
Thank you to Alicia on sorting us out with our used Tuscon. Went above and beyond to help with a few things we identified that needed looking at before and after sale! Kept us in the know the whole time making sure we left no stone unturned!
Reply by Stuart Oliver (Dealer) on 27th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Alicia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Shannon was very helpful and made the process very easy from start to finish.
Shannon was very helpful and made the process very easy from start to finish.
Reply by Stuart Oliver (Dealer) on 26th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Excellent customer service spoke to Shannon Day today (25/1/24) who was helpful and friendly. Car issue resolved and a lovely clean sparkling Tucson too -thank you.
Excellent customer service spoke to Shannon Day today (25/1/24) who was helpful and friendly. Car issue resolved and a lovely clean sparkling Tucson too -thank you.
Reply by Stuart Oliver (Dealer) on 25th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Our car was brought in for its first year service, Shannon Day was brilliant with keeping us informed on what was happening and very helpful and friendly. Highly recommend this car dealership
Our car was brought in for its first year service, Shannon Day was brilliant with keeping us informed on what was happening and very helpful and friendly. Highly recommend this car dealership
Reply by Liza Nicholson (Dealer) on 25th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Had a service carried but there was a fault found with the brakes. Shannon Day was brilliant. Organised a Loan car and sorted everything out without any fuss. Excellent service and service team. Highly recommend BSM Nuthall Road, Nottingham.
Had a service carried but there was a fault found with the brakes. Shannon Day was brilliant. Organised a Loan car and sorted everything out without any fuss. Excellent service and service team. Highly recommend BSM Nuthall Road, Nottingham.
Reply by Liza Nicholson (Dealer) on 25th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Bristol Street Motors Hyundai Nottingham were fantastic because it was a very easy process and I love my new car
Bristol Street Motors Hyundai Nottingham were fantastic because it was a very easy process and I love my new car
Reply by Stuart Oliver (Dealer) on 23rd January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Very worthy of this rating I have given. The dealership looked after us every step of the way.
Very worthy of this rating I have given. The dealership looked after us every step of the way.
Reply by Liza Nicholson (Dealer) on 23rd January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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I'd recommend Bristol Street Motors Hyundai Nottingham to anyone because they were very quick professional and helpful.
I'd recommend Bristol Street Motors Hyundai Nottingham to anyone because they were very quick professional and helpful.
Reply by Liza Nicholson (Dealer) on 23rd January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Efficient and friendly
Efficient and friendly
Reply by Dawn Robinson (Dealer) on 19th January 2024:
“Thank you for taking your time to leave this great review! Kind regards Dawn”
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Friendly and helpful customer service.
Friendly and helpful customer service.
Reply by Dawn Robinson (Dealer) on 19th January 2024:
“Thank you for taking your time to leave this great review! Kind regards Dawn”
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Shannon Day was an excellent service advisor. Highly recommend using this dealership.
Shannon Day was an excellent service advisor. Highly recommend using this dealership.
Reply by Dean Patterson (Dealer) on 19th January 2024:
“Good afternoon Brandon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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Fantastic service by Shannon. Very friendly
Fantastic service by Shannon. Very friendly
Reply by Dean Patterson (Dealer) on 19th January 2024:
“Good morning Tom. Thank you so much for your kind words! We are so happy to hear that Shannon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”