2386 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,386

Reviews

95
Overall Satisfaction
97
Would Recommend
  • Bristol Street Motors Hyundai Peterlee were really helpful and I'd recommend them because of the friendly and professional staff, they assist with your enquiry no matter how small.

    Bristol Street Motors Hyundai Peterlee were really helpful and I'd recommend them because of the friendly and professional staff, they assist with your enquiry no matter how small.

    Reply by Matthew Johnson (Dealer) on 21st April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • The staff at Bristol Street Motors Hyundai Peterlee were very professional, polite and friendly. There was no hard sales and everything was explained in clear English. I was kept updated prior to collecting my car and although second hand, it was presented to me in immaculate condition. I would definitely re… Read More

    The staff at Bristol Street Motors Hyundai Peterlee were very professional, polite and friendly. There was no hard sales and everything was explained in clear English. I was kept updated prior to collecting my car and although second hand, it was presented to me in immaculate condition. I would definitely recommend them.

    Reply by Matthew Johnson (Dealer) on 20th April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • My experience at Bristol Street Motors Hyundai Peterlee was memorable because I was taken step by step through the process of purchasing my car which made the process stress free

    My experience at Bristol Street Motors Hyundai Peterlee was memorable because I was taken step by step through the process of purchasing my car which made the process stress free

    Reply by Selina Jefferson (Dealer) on 16th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”

  • I had a great experience at Bristol Street Motors Hyveryundai Peterlee because very easy going no pressure from Ed .A very pleasant experience

    I had a great experience at Bristol Street Motors Hyveryundai Peterlee because very easy going no pressure from Ed .A very pleasant experience

    Reply by Liza Nicholson (Dealer) on 15th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Being a lady in a male Dominated world purchasing a car can be quite daunting for many and for me it was something I dreaded thinking I would have to debate to get a decent deal and pray that i be a push over being a woman. However I was proven wrong Andy Nichols professionalism and knowledge was second to … Read More

    Being a lady in a male Dominated world purchasing a car can be quite daunting for many and for me it was something I dreaded thinking I would have to debate to get a decent deal and pray that i be a push over being a woman. However I was proven wrong Andy Nichols professionalism and knowledge was second to none and ensure I got the best deal possible. Nothing was an issue. So now I have faith and even got my car booked with the service programme. Thank you

    Reply by Chloe Jefferson (Dealer) on 13th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Bristol Street Motors Hyundai Peterlee staff were good because they were professional, polite, friendly, helpful and the way they conducted themselves created a relaxed and stress free atmosphere. This was during the initial sale and during the hand over in which I was given a run down on the controls.

    Bristol Street Motors Hyundai Peterlee staff were good because they were professional, polite, friendly, helpful and the way they conducted themselves created a relaxed and stress free atmosphere. This was during the initial sale and during the hand over in which I was given a run down on the controls.

    Reply by Stuart Oliver (Dealer) on 13th April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Thank you so much Harry for spending time with us to ensure we got the best deal for us, nothing was too much trouble you were professional and friendly throughout our visits with great customer service! You kept me informed throughout the whole journey of our purchase. Many Thanks Tracey A

    Thank you so much Harry for spending time with us to ensure we got the best deal for us, nothing was too much trouble you were professional and friendly throughout our visits with great customer service! You kept me informed throughout the whole journey of our purchase. Many Thanks Tracey A

    Reply by Liza Nicholson (Dealer) on 12th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I'd definitely recommend Bristol Street Motors Hyundai Peterlee because they are extremely professional, will go out of their way to make sure you have everything you need and the after care is brilliant.

    I'd definitely recommend Bristol Street Motors Hyundai Peterlee because they are extremely professional, will go out of their way to make sure you have everything you need and the after care is brilliant.

    Reply by Keith Briggs (Dealer) on 11th April 2024:

    “Hi Sarah, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I had a great experience at Bristol Street Motors Hyundai Peterlee because they found the car I was looking for.

    I had a great experience at Bristol Street Motors Hyundai Peterlee because they found the car I was looking for.

    Reply by Liza Nicholson (Dealer) on 9th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The staff at Bristol Street Motors Hyundai Peterlee were good because they listen,do not push you and try to accommodate your needs

    The staff at Bristol Street Motors Hyundai Peterlee were good because they listen,do not push you and try to accommodate your needs

    Reply by Keith Briggs (Dealer) on 9th April 2024:

    “Hi George, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • My experience at Bristol Street Motors Hyundai Peterlee was positive because the manager was so helpful in her advice and politeness. The salesman was knowledgeable and experienced.

    My experience at Bristol Street Motors Hyundai Peterlee was positive because the manager was so helpful in her advice and politeness. The salesman was knowledgeable and experienced.

    Reply by Keith Briggs (Dealer) on 9th April 2024:

    “Hi Shaun, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • My experience at Bristol Street Motors Hyundai Peterlee was memorable because sales guy ver efficient nothing was too much trouble

    My experience at Bristol Street Motors Hyundai Peterlee was memorable because sales guy ver efficient nothing was too much trouble

    Reply by Keith Briggs (Dealer) on 9th April 2024:

    “Hi Susan, Thank you so much for your kind words! We are so happy to hear that Guy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I'd endorse Bristol Street Motors Hyundai Peterlee because the service and advice I received was top notch

    I'd endorse Bristol Street Motors Hyundai Peterlee because the service and advice I received was top notch

    Reply by Liza Nicholson (Dealer) on 8th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The staff at Bristol Street Motors Hyundai Peterlee were good because they treated me as an individual and actually listened to what I had to say. They answered all my questions fully and were friendly and helpful throughout.

    The staff at Bristol Street Motors Hyundai Peterlee were good because they treated me as an individual and actually listened to what I had to say. They answered all my questions fully and were friendly and helpful throughout.

    Reply by Dean Patterson (Dealer) on 6th April 2024:

    “Good morning Tracey. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • The experience at Bristol Street Motors Hyundai Peterlee was fantastic because Kieren listened to what I wanted and found it. Very pleased with the service I received.

    The experience at Bristol Street Motors Hyundai Peterlee was fantastic because Kieren listened to what I wanted and found it. Very pleased with the service I received.

    Reply by Dean Patterson (Dealer) on 5th April 2024:

    “Good afternoon Suzanna. Thank you so much for your kind words! We are so happy to hear that Kieren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • My experience at Bristol Street Motors Hyundai Peterlee was positive because Lucas Bourne made the purchasing of my lovely Hyundai I10 a smooth and easy experience, he was polite and knowledgeable and I would without doubt deal with Hyundai again in the future.

    My experience at Bristol Street Motors Hyundai Peterlee was positive because Lucas Bourne made the purchasing of my lovely Hyundai I10 a smooth and easy experience, he was polite and knowledgeable and I would without doubt deal with Hyundai again in the future.

    Reply by Dean Patterson (Dealer) on 3rd April 2024:

    “Good afternoon Catherine. Thank you so much for your kind words! We are so happy to hear that Lucas was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • My experience at Bristol Street Motors Hyundai Peterlee was memorable because we couldn’t fault Andy Nichols (Salesman) Professionalism, Patience and Friendliness in everything he did for us. Answering all our questions, explaining in simple terms that we fully understood throughout the process. It’s so… Read More

    My experience at Bristol Street Motors Hyundai Peterlee was memorable because we couldn’t fault Andy Nichols (Salesman) Professionalism, Patience and Friendliness in everything he did for us. Answering all our questions, explaining in simple terms that we fully understood throughout the process. It’s so good to know that we are now on the road with our first automatic vehicle. A pleasure getting to know Andy who took great care to assure us in all he did. Thank You. We would also like to mention that all staff spoken too made us feel really at ease and the salesroom itself was immaculate.

    Reply by Dean Patterson (Dealer) on 3rd April 2024:

    “Good afternoon Pamela. Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Great service and very helpful staff.

    Great service and very helpful staff.

    Reply by Keith Briggs (Dealer) on 1st April 2024:

    “Hi Bill, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I have bought a few cars from Bristol Street motors. I have recently been dealing with Kieran Watson who has been very helpful and has dealt with all of our queries we have had and has been very professional in his approach. I have had a few questions during the process and he has gone above and beyond to off… Read More

    I have bought a few cars from Bristol Street motors. I have recently been dealing with Kieran Watson who has been very helpful and has dealt with all of our queries we have had and has been very professional in his approach. I have had a few questions during the process and he has gone above and beyond to offer support. Thank you Kieran I would again like to thank you again.

    Reply by Keith Briggs (Dealer) on 28th March 2024:

    “Hi Gordon, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kieran and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Purchased my second car from kieren watson his service is second to none he goes above and beyond found us a perfect car got us another sensational deal on the car which fit our needs kieren makes the hard work look easy with his effortless process and keeps you updated will be back for car number 3,4 and all… Read More

    Purchased my second car from kieren watson his service is second to none he goes above and beyond found us a perfect car got us another sensational deal on the car which fit our needs kieren makes the hard work look easy with his effortless process and keeps you updated will be back for car number 3,4 and all the rest to come from there will recommend all family and friends to come deal with kieren just for how well he has treat us buying both cars and how easy it all is with him he is a real people person. Keep up the good work kieren!!!

    Reply by Keith Briggs (Dealer) on 28th March 2024:

    “Hi Christine Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kieran and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Just purchased my i20 from peterlee hyundai . Harry looked after me all the way and did a fantastic job. Thus dealership has great staff and their number one priority is your satisfaction in every way. Thank you

    Just purchased my i20 from peterlee hyundai . Harry looked after me all the way and did a fantastic job. Thus dealership has great staff and their number one priority is your satisfaction in every way. Thank you

    Reply by Keith Briggs (Dealer) on 28th March 2024:

    “Hi George, Thank you so much for your kind words! We are so happy to hear that Harry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Took my wife\u2019s car in to get service/mot. Was pleased with the service I received from stat to finish. Thanks Huyundai

    Took my wife\u2019s car in to get service/mot. Was pleased with the service I received from stat to finish. Thanks Huyundai

    Reply by Keith Briggs (Dealer) on 25th March 2024:

    “Hi Denis, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Fab service we had the lovely Ed very welcoming & friendly 5stars Ed

    Fab service we had the lovely Ed very welcoming & friendly 5stars Ed

    Reply by Keith Briggs (Dealer) on 24th March 2024:

    “Hi Dawn, Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Bristol Street Motors Hyundai Peterlee were really helpful and I'd recommend them because they are so helpful and friendly. Really went out there way to find me the perfect car

    Bristol Street Motors Hyundai Peterlee were really helpful and I'd recommend them because they are so helpful and friendly. Really went out there way to find me the perfect car

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Excellent customer service from the service department just had 3rd service and MOT on Hyundai Tucson Full explanation of what was done Car washed and valeted Pity sales team weren\u2019t as enthusiastic Totally blanked in showroom

    Excellent customer service from the service department just had 3rd service and MOT on Hyundai Tucson Full explanation of what was done Car washed and valeted Pity sales team weren\u2019t as enthusiastic Totally blanked in showroom

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 20th March 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn”

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • I found the whole process of changing my car an absolute breeze, the staff were both friendly and very helpful without being pushy. I would definitely use Bristol Street Motors at Peterlee again

    I found the whole process of changing my car an absolute breeze, the staff were both friendly and very helpful without being pushy. I would definitely use Bristol Street Motors at Peterlee again

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Excellent service from Andrew Nichols. Went to the Hyundai garage about getting a car on finance as my Kia picanto was 9 years old and I needed a new car. I\u2019m really happy with my new i10 and love how it drives smoothly. Also has a really good dab radio and apple car play. Another feature I like about it… Read More

    Excellent service from Andrew Nichols. Went to the Hyundai garage about getting a car on finance as my Kia picanto was 9 years old and I needed a new car. I\u2019m really happy with my new i10 and love how it drives smoothly. Also has a really good dab radio and apple car play. Another feature I like about it is how the engine switches off to save fuel consumption. It\u2019s a great car and I\u2019m loving it! It was ready earlier than expected so even better. Andy made sure I was happy with it all before ordering my i10 so thank you so much! He answered any questions I had about the car and was a huge help and he also made sure I got the car that was right for me

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Went to the Hyundai garage about getting a car on finance as my Kia picanto was 9 years old and I needed a new car. I\u2019m really happy with my new i10 and love how it drives smoothly. Also has a really good dab radio and apple car play. Another feature I like about it is how the engine switches off to save… Read More

    Went to the Hyundai garage about getting a car on finance as my Kia picanto was 9 years old and I needed a new car. I\u2019m really happy with my new i10 and love how it drives smoothly. Also has a really good dab radio and apple car play. Another feature I like about it is how the engine switches off to save fuel consumption. It\u2019s a great car and I\u2019m loving it! It was ready earlier than expected so even better. I\u2019m really happy with it. Andrew Nichols dealt with it all and it was really good service from him

  • Great service received today by the staff at Bristol motors especially, John Curry who was extremely helpful! Couldn\u2019t recommend this place enough if your\u2019e after a new car

    Great service received today by the staff at Bristol motors especially, John Curry who was extremely helpful! Couldn\u2019t recommend this place enough if your\u2019e after a new car

    Reply by Keith Briggs (Dealer) on 19th March 2024:

    “Hi Jodie, Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Great service

    Great service

    Reply by Keith Briggs (Dealer) on 19th March 2024:

    “Hi Liam, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I had a great experience at Bristol Street Motors Hyundai Peterlee mainly due to the service provided by Andy Nichols. He was friendly, courteous and professional and kept us informed of progress throughout the purchase

    I had a great experience at Bristol Street Motors Hyundai Peterlee mainly due to the service provided by Andy Nichols. He was friendly, courteous and professional and kept us informed of progress throughout the purchase

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The experience at Bristol Street Motors Hyundai Peterlee was wasn’t great this time. I had to wait for a few hours to pick up my new car due to financing issues. Everything with my salesperson side of things was extremely professional but unfortunately, he was let down the back room side of things. Other th… Read More

    The experience at Bristol Street Motors Hyundai Peterlee was wasn’t great this time. I had to wait for a few hours to pick up my new car due to financing issues. Everything with my salesperson side of things was extremely professional but unfortunately, he was let down the back room side of things. Other than that, I would still recommend this dealership due to the previous encounter I had with them when buying my old car.

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Good morning Matthew, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Bristol Street Motors Hyundai Peterlee staff were good because the staff (Harry) was very accommodating, he listened to my wants and found me a beautiful car.

    Bristol Street Motors Hyundai Peterlee staff were good because the staff (Harry) was very accommodating, he listened to my wants and found me a beautiful car.

    Reply by Keith Briggs (Dealer) on 18th March 2024:

    “Hi Marybeth, Thank you so much for your kind words! We are so happy to hear that Harry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • The experience at Bristol Street Motors Hyundai Peterlee was great because Kieran was very thorough, knowledgeable, helpful and attentive and was able to provide me with a perfect car

    The experience at Bristol Street Motors Hyundai Peterlee was great because Kieran was very thorough, knowledgeable, helpful and attentive and was able to provide me with a perfect car

    Reply by Dean Patterson (Dealer) on 17th March 2024:

    “Good afternoon. Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • I would recommend Bristol Street Motors Hyundai Peterlee to friends and family because the customer service was brilliant, staff were very informative and helpful.

    I would recommend Bristol Street Motors Hyundai Peterlee to friends and family because the customer service was brilliant, staff were very informative and helpful.

    Reply by Dean Patterson (Dealer) on 17th March 2024:

    “Good morning Ebony. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Modern facilities, very positive experience with the dealer, efficient, good price, excellent car for our needs. Highly recommended!

    Modern facilities, very positive experience with the dealer, efficient, good price, excellent car for our needs. Highly recommended!

    Reply by Kerry Hall (Dealer) on 16th March 2024:

    “Hi Valentin. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry”

  • I was happy with the service at Bristol Street Motors Hyundai Peterlee because this is my second time buying a car from a main dealer having worked in the motor industry since 1987.i know not everything isn't perfect if you're buying a second hand car. Bristol street done good many thanksBarry

    I was happy with the service at Bristol Street Motors Hyundai Peterlee because this is my second time buying a car from a main dealer having worked in the motor industry since 1987.i know not everything isn't perfect if you're buying a second hand car. Bristol street done good many thanksBarry

    Reply by Stuart Oliver (Dealer) on 14th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I was happy with the service at Bristol Street Motors Hyundai Peterlee because they have great staff great cars and everything went smoothly

    I was happy with the service at Bristol Street Motors Hyundai Peterlee because they have great staff great cars and everything went smoothly

    Reply by Dean Patterson (Dealer) on 14th March 2024:

    “Good afternoon Toni. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean”

  • Amazing service, Kieran was really helpful with the service I recieved; he assisted me in finding the best car for myself as I was looking to up-size and gave me his expertise in various options that I considered. Overall I\u2019m overly happy with what I left with and will definitely be returning if needed a… Read More

    Amazing service, Kieran was really helpful with the service I recieved; he assisted me in finding the best car for myself as I was looking to up-size and gave me his expertise in various options that I considered. Overall I\u2019m overly happy with what I left with and will definitely be returning if needed and would recommend to anyone!

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Amazing service, Kieran was really helpful. Will return

    Amazing service, Kieran was really helpful. Will return

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Had a great experience once again with the company, Kieren was super friendly and helpful, couldn\u2019t recommend more!

    Had a great experience once again with the company, Kieren was super friendly and helpful, couldn\u2019t recommend more!

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Bought my car from Kieren Watson at Hyundai peterlee. From start to finish it was perfect. The car was everything I wanted and I am over the moon with it Kieren sourced me the car and ticked every box and helped me buy my first car and made it so easy. Would not go anywhere else after the customer service rec… Read More

    Bought my car from Kieren Watson at Hyundai peterlee. From start to finish it was perfect. The car was everything I wanted and I am over the moon with it Kieren sourced me the car and ticked every box and helped me buy my first car and made it so easy. Would not go anywhere else after the customer service received from Kieren he is 10/10 can\u2019t fault his attitude towards his job and I have never felt so valued as a customer.

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Excellent salesman in Lucas Bourne.

    Excellent salesman in Lucas Bourne.

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 14th March 2024:

    “Thank you for taking the time to leave this great score!”

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Lucas was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Lucas was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Great experience from start to finish on sale and purchase of a vehicle. Natalie kept me up to date on the sale of my car, the purchase of my new IONIQ and the after sales care was first class

    Great experience from start to finish on sale and purchase of a vehicle. Natalie kept me up to date on the sale of my car, the purchase of my new IONIQ and the after sales care was first class

    Reply by Stuart Oliver (Dealer) on 13th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Natalie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • great experience thanks to Ed Golightly . As always every staff member helpful and always making you feel welcome. I cant wait for my next car

    great experience thanks to Ed Golightly . As always every staff member helpful and always making you feel welcome. I cant wait for my next car

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 12th March 2024:

    “Hello David and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina”

  • I went in to see if I could get a new car after some bad experiences in other places previously and they were a huge help! Staff member Andrew Nichols was a huge help to me and made sure that I could get the best car within my budget. He answered any questions we had and explained anything we were unsure on. … Read More

    I went in to see if I could get a new car after some bad experiences in other places previously and they were a huge help! Staff member Andrew Nichols was a huge help to me and made sure that I could get the best car within my budget. He answered any questions we had and explained anything we were unsure on. He let us look around at different cars and was excited to help us find one. Thank you for a great experience buying a new car!

    Reply by Stuart Oliver (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Had a great experience with Bristol Street Motors again, have had quite a few cars from this dealer would highly recommend. And would like to say a big thank you to Harry Cairns for all his help in making the sale hassle free and nothing was a problem for him he explained everything to me what a lovely person… Read More

    Had a great experience with Bristol Street Motors again, have had quite a few cars from this dealer would highly recommend. And would like to say a big thank you to Harry Cairns for all his help in making the sale hassle free and nothing was a problem for him he explained everything to me what a lovely person thanks Harry.

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 8th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Harry and the team. We hope to see you again soon. Happy motoring, Dawn”

    Reply by Dawn Robinson (Dealer) on 8th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Harry and the team. We hope to see you again soon. Happy motoring, Dawn”

  • Bristol Street Motors Hyundai Peterlee were helpful because the Salesman Ed Golightly was honest, open and very informative when helping us choose a car that met all of our social and economic needs, Ed explained the paperwork in simple and easy to understand terms and ensured we were fully informed, happy an… Read More

    Bristol Street Motors Hyundai Peterlee were helpful because the Salesman Ed Golightly was honest, open and very informative when helping us choose a car that met all of our social and economic needs, Ed explained the paperwork in simple and easy to understand terms and ensured we were fully informed, happy and content with our new car purchase. I would have no reservations about recommending Hyundai, Peterlee to my friends and family to visit and purchase their next vehicle from there.....and deal with Ed Golightly, of course :)

    Reply by Dean Patterson (Dealer) on 7th March 2024:

    “Good afternoon Joe. Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • The purchasing process was really easy. Harry Cairns was a great sales executive, he made everything straightforward. He responded very quickly to any questions I had. He described the car very accurately & provided a good video of the vehicle, & everything was presented clearly. The purchasing process with H… Read More

    The purchasing process was really easy. Harry Cairns was a great sales executive, he made everything straightforward. He responded very quickly to any questions I had. He described the car very accurately & provided a good video of the vehicle, & everything was presented clearly. The purchasing process with Hyundai Peterlee was straightforward, documents were signed easily online. When I arrived to collect the vehicle I had a useful test drive & Harry ensured the process was smoothly completed. The car is really good but the preparation wasn't perfect. It wasn't fully charged as promised & there was some residue (easily cleaned) from a sticker previously attached to the car. I was told the tyre pressures had been checked but the tyre pressure in one tyre was low & I had to pump up the tyres on the way home to fix this. Very happy with the car,

    Reply by Chloe Jefferson (Dealer) on 3rd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Harry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your review! Kind regards, Chloe”

  • Excellent staff

    Excellent staff

    Reply by Matthew Johnson (Dealer) on 2nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Bristol Street Motors Hyundai Peterlee were great because I was given lots of choices of vehicle. Thorough hand over lovely staff in the dealership.

    Bristol Street Motors Hyundai Peterlee were great because I was given lots of choices of vehicle. Thorough hand over lovely staff in the dealership.

    Reply by Matthew Johnson (Dealer) on 28th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Excellent service from Harry Cairns

    Excellent service from Harry Cairns

    Reply by Liza Nicholson (Dealer) on 28th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Good service

    Good service

    Reply by Chloe Jefferson (Dealer) on 25th February 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards, Chloe”

  • My experience at Bristol Street Motors Hyundai Peterlee was cracking because there was no pressure and explained everything very helpful sales person

    My experience at Bristol Street Motors Hyundai Peterlee was cracking because there was no pressure and explained everything very helpful sales person

    Reply by Liza Nicholson (Dealer) on 24th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The experience at Bristol Street Motors Hyundai Peterlee was fantastic because everything was explained satisfactorily and the salesman was well informed on the car and was not pushy but friendly.

    The experience at Bristol Street Motors Hyundai Peterlee was fantastic because everything was explained satisfactorily and the salesman was well informed on the car and was not pushy but friendly.

    Reply by Chloe Jefferson (Dealer) on 17th February 2024:

    “Good evening Dennis, Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Great service from Edwin Golightly

    Great service from Edwin Golightly

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 16th February 2024:

    “Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Regards Dawn”

    Reply by Dean Patterson (Dealer) on 16th February 2024:

    “Good afternoon Susan. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • A huge thank you to Andy for sorting my car so quickly for me and being incredibly thorough. Andy and the staff are very welcoming and accommodating especially with my little girl who came with me to collect the car. Thanks again, would strongly recommend \U0001f64f\u2764\ufe0f

    A huge thank you to Andy for sorting my car so quickly for me and being incredibly thorough. Andy and the staff are very welcoming and accommodating especially with my little girl who came with me to collect the car. Thanks again, would strongly recommend \U0001f64f\u2764\ufe0f

    Reply by Dean Patterson (Dealer) on 14th February 2024:

    “Good afternoon Abbey. Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Great garage and staff. No pressure from salesman. There is plenty of choice and good quality cars.

    Great garage and staff. No pressure from salesman. There is plenty of choice and good quality cars.

    Reply by Bristol Street Motors Hyundai Peterlee (Dealer) on 12th February 2024:

    “Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Excellent service from Andrew Nichols very helpful and efficient service

    Excellent service from Andrew Nichols very helpful and efficient service

    Reply by Kerry Hall (Dealer) on 12th February 2024:

    “Hi Karen. Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Bristol Street Motors Hyundai Peterlee were great because it had the perfect car for me

    Bristol Street Motors Hyundai Peterlee were great because it had the perfect car for me

    Reply by Dawn Robinson (Dealer) on 5th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I was happy with the service at Bristol Street Motors Hyundai Peterlee because the salesperson (Andy Nichols) was excellent to deal with.

    I was happy with the service at Bristol Street Motors Hyundai Peterlee because the salesperson (Andy Nichols) was excellent to deal with.

    Reply by Keith Briggs (Dealer) on 2nd February 2024:

    “Hi James, Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Excellent experience staff very knowledgeable all went very well

    Excellent experience staff very knowledgeable all went very well

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Hyundai Peterlee were really helpful and I'd recommend them because sales executive Andrew Nichols made the experience easy.

    Bristol Street Motors Hyundai Peterlee were really helpful and I'd recommend them because sales executive Andrew Nichols made the experience easy.

    Reply by Stuart Oliver (Dealer) on 24th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”