2151 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,151

Reviews

97
Overall Satisfaction
97
Would Recommend
  • Bristol Street Motors Vauxhall Macclesfield were fantastic because they found the car I was after and explained everything very well to me.

    Bristol Street Motors Vauxhall Macclesfield were fantastic because they found the car I was after and explained everything very well to me.

    Reply by Dawn Robinson (Dealer) on 11th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Brilliant service and advisors. 1st time visit and will visit again I'm sure

    Brilliant service and advisors. 1st time visit and will visit again I'm sure

    Reply by Chloe Jefferson (Dealer) on 5th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • My experience at Bristol Street Motors Vauxhall Macclesfield was cracking because sales person was very professional and friendly, purchasing the vehicle was a nice relaxed experience.

    My experience at Bristol Street Motors Vauxhall Macclesfield was cracking because sales person was very professional and friendly, purchasing the vehicle was a nice relaxed experience.

    Reply by Matthew Johnson (Dealer) on 26th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • The staff at Bristol Street Motors Vauxhall Macclesfield were good because they were very friendly and approachable. I had a lot of questions as this was my first time buying an expensive car and also having a car on finance. Josef went through everything with me and was very patient will all my questions. Qu… Read More

    The staff at Bristol Street Motors Vauxhall Macclesfield were good because they were very friendly and approachable. I had a lot of questions as this was my first time buying an expensive car and also having a car on finance. Josef went through everything with me and was very patient will all my questions. Quick and easy purchase very happy!

    Reply by Keith Briggs (Dealer) on 25th March 2024:

    “Hi Rhianna, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Josef and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Ordered a motability car through BSM Macclesfield. Great service all round. Johnny was professional, knowledgeable and made the whole process easy and stress free. I\u2019m delighted with my new car

    Ordered a motability car through BSM Macclesfield. Great service all round. Johnny was professional, knowledgeable and made the whole process easy and stress free. I\u2019m delighted with my new car

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Johnny was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Excellent! They're always super helpful, everything is made so simple, and their customer service is always above and beyond! I wouldn't go anywhere else!

    Excellent! They're always super helpful, everything is made so simple, and their customer service is always above and beyond! I wouldn't go anywhere else!

    Reply by Keith Briggs (Dealer) on 19th March 2024:

    “Hi Issac, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I would recommend Bristol Street Motors Vauxhall Macclesfield to friends and family because they were a helpful and advised me well with the purchase of my new car

    I would recommend Bristol Street Motors Vauxhall Macclesfield to friends and family because they were a helpful and advised me well with the purchase of my new car

    Reply by Keith Briggs (Dealer) on 18th March 2024:

    “Hi Louise, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • service from start to finish was excellent and everything was dealt with quickly and nothing was a problem

    service from start to finish was excellent and everything was dealt with quickly and nothing was a problem

    Reply by Chloe Jefferson (Dealer) on 17th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

    Reply by Chloe Jefferson (Dealer) on 17th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Bristol Street Motors Vauxhall Macclesfield staff were good because they catered to my needs and were very helpful

    Bristol Street Motors Vauxhall Macclesfield staff were good because they catered to my needs and were very helpful

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I had a great experience at Bristol Street Motors Vauxhall Macclesfield as the whole team there are amazing. Joe who looked after me is exceptional, a real asset to the company. I even dealt with the general Manager James who was fantastic. The whole dealership was very relaxing and welcoming.

    I had a great experience at Bristol Street Motors Vauxhall Macclesfield as the whole team there are amazing. Joe who looked after me is exceptional, a real asset to the company. I even dealt with the general Manager James who was fantastic. The whole dealership was very relaxing and welcoming.

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Joe & James were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I'd recommend Bristol Street Motors Vauxhall Macclesfield because they are very good at what they do.

    I'd recommend Bristol Street Motors Vauxhall Macclesfield because they are very good at what they do.

    Reply by Dawn Robinson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd recommend Bristol Street Motors Vauxhall Macclesfield to a friend because the process from start to finish was fantastic and Paul the sale advisor was brilliant and wasn't pushy one bit

    I'd recommend Bristol Street Motors Vauxhall Macclesfield to a friend because the process from start to finish was fantastic and Paul the sale advisor was brilliant and wasn't pushy one bit

    Reply by Dean Patterson (Dealer) on 5th March 2024:

    “Good afternoon Daniel. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Absolutely excellent service received by Jonathon Cooper

    Absolutely excellent service received by Jonathon Cooper

    Reply by Matthew Johnson (Dealer) on 1st March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jonathon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Johnny was fantastic. Very helpful and very clear. Would highly recommend Bristol Street Motors Vauxhall Macclesfield.

    Johnny was fantastic. Very helpful and very clear. Would highly recommend Bristol Street Motors Vauxhall Macclesfield.

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Layla, Thank you so much for your kind words! We are so happy to hear that Johnny was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards,”

  • Yeah boi

    Yeah boi

    Reply by Bristol Street Motors Vauxhall Macclesfield (Dealer) on 20th February 2024:

    “Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref BSMJD0802 Kind regards Dawn”

  • Friendly, helpful and very quick. collected my new 2nd hand car within a week. Fabulous.

    Friendly, helpful and very quick. collected my new 2nd hand car within a week. Fabulous.

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”

  • My experience at Bristol Street Motors Vauxhall Macclesfield was positive because there was no pressure-everything was completed in a really relaxing way

    My experience at Bristol Street Motors Vauxhall Macclesfield was positive because there was no pressure-everything was completed in a really relaxing way

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Very thorough process from start to finish, easy going customer service that is on a level with myself as an individual. Thank you Jonathan Cooper and the team at Bristol Street Motors Macclesfield. Happy motoring to me now.

    Very thorough process from start to finish, easy going customer service that is on a level with myself as an individual. Thank you Jonathan Cooper and the team at Bristol Street Motors Macclesfield. Happy motoring to me now.

    Reply by Bristol Street Motors Vauxhall Macclesfield (Dealer) on 9th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jonathan and the team. We hope to see you again soon. Happy motoring, Dawn”

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jonathan and the team. We hope to see you again soon. Happy motoring, Dawn”

  • YES YES! GETTIN A NEW CORSA INNIT, SICK BRUV CARNT WAIT TO GO MCDONALDS IN IT. STAFF R AMAZING HERE. CANT WAIT TO HEAVILY MODIFY IT USUNG PARTS FROM WISH! UPDATE: CRASHED CAR AFTER 2 WEEKS INNIT.

    YES YES! GETTIN A NEW CORSA INNIT, SICK BRUV CARNT WAIT TO GO MCDONALDS IN IT. STAFF R AMAZING HERE. CANT WAIT TO HEAVILY MODIFY IT USUNG PARTS FROM WISH! UPDATE: CRASHED CAR AFTER 2 WEEKS INNIT.

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • Very friendly helpful staff and had the vehicle in a week

    Very friendly helpful staff and had the vehicle in a week

    Reply by Dawn Robinson (Dealer) on 6th February 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”

  • Bristol Street Motors Vauxhall Macclesfield were helpful because the sales person Mr Paul Glindon was helpful and went out of his way to make the purchase of the vehicle easy and straight forward, he went the "extra mile" to be supportive and ensured all aspects of the transaction were fully completed to my s… Read More

    Bristol Street Motors Vauxhall Macclesfield were helpful because the sales person Mr Paul Glindon was helpful and went out of his way to make the purchase of the vehicle easy and straight forward, he went the "extra mile" to be supportive and ensured all aspects of the transaction were fully completed to my satisfaction.

    Reply by Keith Briggs (Dealer) on 1st February 2024:

    “Hi Mark, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Paulk and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • My experience at Bristol Street Motors Vauxhall Macclesfield was cracking because everything was very relaxed and straightforward.

    My experience at Bristol Street Motors Vauxhall Macclesfield was cracking because everything was very relaxed and straightforward.

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”

  • Bristol Street Motors Vauxhall Macclesfield were helpful because they answered any concerns. they where not too forward or pressurised me.all.option's where put to.me in a kind and polite manner and Josef was very good and professional throughout the whole process..

    Bristol Street Motors Vauxhall Macclesfield were helpful because they answered any concerns. they where not too forward or pressurised me.all.option's where put to.me in a kind and polite manner and Josef was very good and professional throughout the whole process..

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Josef was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Always great service. Came here for my first car and of course straight back for my second. I dealt with Jonathan this time who was incredible , nothing was too much to ask and he gave me reassurance with everything. He made the whole process stress free which I truly appreciate.

    Always great service. Came here for my first car and of course straight back for my second. I dealt with Jonathan this time who was incredible , nothing was too much to ask and he gave me reassurance with everything. He made the whole process stress free which I truly appreciate.

    Reply by Stuart Oliver (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Jonny Cooper was excellent through the whole buying process and dealt with everything amazingly, thank you very much, very happy with my new car

    Jonny Cooper was excellent through the whole buying process and dealt with everything amazingly, thank you very much, very happy with my new car

    Reply by Liza Nicholson (Dealer) on 24th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jonny was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”