3311 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

3,311

Reviews

96
Overall Satisfaction
98
Would Recommend
  • Excellent service from Kieran B!!!

    Excellent service from Kieran B!!!

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 23rd March 2024:

    “Hi Debbie, Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “Hi Debbie, Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I'd suggest Bristol Street Motors Vauxhall Newcastle to a friend because no pressure, very informative, knowledgeable & helpful with a fabulous after service too. Special shout out to Ryan who went out of his way to help us and is still assisting by trying to find a suitable car for a family member we recomme… Read More

    I'd suggest Bristol Street Motors Vauxhall Newcastle to a friend because no pressure, very informative, knowledgeable & helpful with a fabulous after service too. Special shout out to Ryan who went out of his way to help us and is still assisting by trying to find a suitable car for a family member we recommend due to our experience with BSM

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Excellent advise and service highly recommend Gavin

    Excellent advise and service highly recommend Gavin

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Amazing service, jamie took care of me like one of his own. Cant recommend him more.

    Amazing service, jamie took care of me like one of his own. Cant recommend him more.

    Reply by Matthew Johnson (Dealer) on 21st March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Gavin brilliant as ever make you at ease ever step of the way 11 out of 10 thanks a gain for all the help

    Gavin brilliant as ever make you at ease ever step of the way 11 out of 10 thanks a gain for all the help

    Reply by Matthew Johnson (Dealer) on 21st March 2024:

    “Good morning Brian, Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Bristol Street Motors Vauxhall Newcastle were great because they listened to my preferences and explained everything really clearly.

    Bristol Street Motors Vauxhall Newcastle were great because they listened to my preferences and explained everything really clearly.

    Reply by Matthew Johnson (Dealer) on 21st March 2024:

    “Good morning Nicola, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Great experience. Gavin was helpful, friendly and knowledgeable. Will definitely use again.

    Great experience. Gavin was helpful, friendly and knowledgeable. Will definitely use again.

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • A pleasure to deal with Gavin straight forward and informative from

    A pleasure to deal with Gavin straight forward and informative from

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Made an appointment to go see about ordering my son a mobility car, was given lots of good advice by Gavin and he explained everything to make sure I understood. The car chosen was not in stock to test drive so he said he\u2019ll call as soon as it\u2019s in. But I was still able to order the car. There was n… Read More

    Made an appointment to go see about ordering my son a mobility car, was given lots of good advice by Gavin and he explained everything to make sure I understood. The car chosen was not in stock to test drive so he said he\u2019ll call as soon as it\u2019s in. But I was still able to order the car. There was no pressure at any time. Being a first mobility car I felt very comfortable during the process and would recommend Gavin to anyone wishing to get advice or order a mobility scheme car

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Good afternoon Lisa, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref BSM1LM1903 Kind regards, Matthew”

  • Moved to new premises, better location. Just off A1 at Westerhope junction. Staff are very helpful and knowledgeable. Competitive prices on new or used cars and other services.

    Moved to new premises, better location. Just off A1 at Westerhope junction. Staff are very helpful and knowledgeable. Competitive prices on new or used cars and other services.

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Bristol Street Motors Vauxhall Newcastle were really helpful and I'd recommend them because staff were friendly and explained everything clearly

    Bristol Street Motors Vauxhall Newcastle were really helpful and I'd recommend them because staff were friendly and explained everything clearly

    Reply by Keith Briggs (Dealer) on 18th March 2024:

    “Hi Susan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd recommend Bristol Street Motors Vauxhall Newcastle to anyone because I’m on my fifth car from them and I always get what I’m looking for with great customer service.

    I'd recommend Bristol Street Motors Vauxhall Newcastle to anyone because I’m on my fifth car from them and I always get what I’m looking for with great customer service.

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Very helpful and explained everything 1 happy customer

    Very helpful and explained everything 1 happy customer

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Good afternoon Claire, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Dealt with Michael Davidson at Bristol Street and cannot recommend him enough! From the first time I went to look at the car until I collected it the service was brilliant and I couldn't be happier! Loving my Mokka! Thank you Michael and the rest of the team involved!!

    Dealt with Michael Davidson at Bristol Street and cannot recommend him enough! From the first time I went to look at the car until I collected it the service was brilliant and I couldn't be happier! Loving my Mokka! Thank you Michael and the rest of the team involved!!

    Reply by Chloe Jefferson (Dealer) on 17th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • I rang the dealer to make enquiries about changing my car. I've had Fords for years but wanted a change. I've always used Bristol Street Motors as I've come to trust them. I was not disappointed, I spoke with Earl Gill in sales then John Brooks. Both were helpful, professional and did not push me to choose a … Read More

    I rang the dealer to make enquiries about changing my car. I've had Fords for years but wanted a change. I've always used Bristol Street Motors as I've come to trust them. I was not disappointed, I spoke with Earl Gill in sales then John Brooks. Both were helpful, professional and did not push me to choose a colour I didn't want. My car is now on order and I'm looking forward to experiencing a new drive. Thank you both.

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 17th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Earl, John and the team. We hope to see you again soon. Happy motoring, Dean”

    Reply by Dean Patterson (Dealer) on 17th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Earl, John and the team. We hope to see you again soon. Happy motoring, Dean”

  • 1st class customer service !!! From the moment I entered the show room looking for a new car I was treat so well so helpful (not pushy) and very polite, big shout out to Jamie who found my dream car \U0001f600 from start to to finish , even after purchasing my dream car they have gone up and beyond with their… Read More

    1st class customer service !!! From the moment I entered the show room looking for a new car I was treat so well so helpful (not pushy) and very polite, big shout out to Jamie who found my dream car \U0001f600 from start to to finish , even after purchasing my dream car they have gone up and beyond with their customer care !!!!!!!! Thank you guys I\u2019m soo happy with my experience and my dream car yous are amazing all of yous !!! \U0001f699\U0001f699\U0001f699\U0001f699\U0001f699\U0001f699

    Reply by Stuart Oliver (Dealer) on 15th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Great service from Gavin, highly recommend.

    Great service from Gavin, highly recommend.

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • This is my second time buying a car from vauxhall, excellent customer service from Kieran grieve who made the whole process so easy from start to finish, absolutely thrilled with my new car ,thanks a million

    This is my second time buying a car from vauxhall, excellent customer service from Kieran grieve who made the whole process so easy from start to finish, absolutely thrilled with my new car ,thanks a million

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Bristol Street Motors Vauxhall Newcastle were great because the staff were very friendly. The standard of practice and vechiles were very high and they were sure to make sure I was completely happy with my purchase before leaving. The staff were also great and didn't make me feel pressured to buy/buy add ons … Read More

    Bristol Street Motors Vauxhall Newcastle were great because the staff were very friendly. The standard of practice and vechiles were very high and they were sure to make sure I was completely happy with my purchase before leaving. The staff were also great and didn't make me feel pressured to buy/buy add ons and instead just helped me make the best decision for me. Thanks ryan!

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Gavin is really helpful when choosing our new car been with him 14 years and couldn\u2019t fault the service!

    Gavin is really helpful when choosing our new car been with him 14 years and couldn\u2019t fault the service!

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 13th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 13th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Gavin is brilliant feel well looked after he came out so I could follow him when I got lost

    Gavin is brilliant feel well looked after he came out so I could follow him when I got lost

    Reply by Dawn Robinson (Dealer) on 13th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Great service as always I seen gavin gray brilliant customer service \U0001f44f

    Great service as always I seen gavin gray brilliant customer service \U0001f44f

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • My time at bristol street motors with gavin was good as he explained everything to me in ways that i understood . Which was very nice and gavin is a man who knows his job and is good at it . ....thanks mr. John kegg

    My time at bristol street motors with gavin was good as he explained everything to me in ways that i understood . Which was very nice and gavin is a man who knows his job and is good at it . ....thanks mr. John kegg

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Amazing service always go to gavin for my mams motability car

    Amazing service always go to gavin for my mams motability car

    Reply by Dawn Robinson (Dealer) on 12th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Bristol Street Motors Vauxhall Newcastle staff were good because , good customer service

    Bristol Street Motors Vauxhall Newcastle staff were good because , good customer service

    Reply by Stuart Oliver (Dealer) on 11th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The experience at Bristol Street Motors Vauxhall Newcastle was good because all staff were helpful , polite and nothing appeared too much trouble, which was the main reason why I was prepared to travel to their showroom for the car.

    The experience at Bristol Street Motors Vauxhall Newcastle was good because all staff were helpful , polite and nothing appeared too much trouble, which was the main reason why I was prepared to travel to their showroom for the car.

    Reply by Stuart Oliver (Dealer) on 11th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,”

    Reply by Stuart Oliver (Dealer) on 11th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The experience at Bristol Street Motors Vauxhall Newcastle was great because the sales team, especially Jamie, and sales manager Giles, go out off their way to make sure you are completely satisfied with everything, and nothing is to much bother for these guys, even if you have to get anything that’s needs … Read More

    The experience at Bristol Street Motors Vauxhall Newcastle was great because the sales team, especially Jamie, and sales manager Giles, go out off their way to make sure you are completely satisfied with everything, and nothing is to much bother for these guys, even if you have to get anything that’s needs attention .Credit to themselves and the dealership. Thanks

    Reply by Dawn Robinson (Dealer) on 11th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jamie & Giles were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I was happy with the service at Bristol Street Motors Vauxhall Newcastle because I have dealt with this dealership for years and it never fails to provide me with excellent service provided by friendly, professional staff.

    I was happy with the service at Bristol Street Motors Vauxhall Newcastle because I have dealt with this dealership for years and it never fails to provide me with excellent service provided by friendly, professional staff.

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Good experience with this dealership. Nice friendly salesmen.

    Good experience with this dealership. Nice friendly salesmen.

    Reply by Liza Nicholson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza”

  • Very friendly and efficient service Gavin Gray the advisor was great and made us feel very comfortable

    Very friendly and efficient service Gavin Gray the advisor was great and made us feel very comfortable

    Reply by Liza Nicholson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza”

  • Excellent service and all explained well from Gavin Gray

    Excellent service and all explained well from Gavin Gray

    Reply by Liza Nicholson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza”

  • Fantastic experience obtaining a new car from Bristol St, Newcastle. Gavin, navigated this from start to finish. I would certainly recommend to anyone.

    Fantastic experience obtaining a new car from Bristol St, Newcastle. Gavin, navigated this from start to finish. I would certainly recommend to anyone.

    Reply by Liza Nicholson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • My experience at Bristol Street Motors Vauxhall Newcastle was positive because it met my needs.

    My experience at Bristol Street Motors Vauxhall Newcastle was positive because it met my needs.

    Reply by Kerry Hall (Dealer) on 8th March 2024:

    “Hi Rosemary. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”

  • Amazing experience with Gavin Gray, looked after from start to finish! Would definately recommend.

    Amazing experience with Gavin Gray, looked after from start to finish! Would definately recommend.

    Reply by Dean Patterson (Dealer) on 7th March 2024:

    “Good afternoon Amie, Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Collected my new car today from Gavin Gray he was so welcomein he explained ever thing to me I was so happy with his service would definitely deal with Gavin again Colin Allenby

    Collected my new car today from Gavin Gray he was so welcomein he explained ever thing to me I was so happy with his service would definitely deal with Gavin again Colin Allenby

    Reply by Dean Patterson (Dealer) on 6th March 2024:

    “Good morning Colin. Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Amazing experience with kieron G. Helped me buy a car and got it sorted for me dead quick. Kept in contact throught the whole process.

    Amazing experience with kieron G. Helped me buy a car and got it sorted for me dead quick. Kept in contact throught the whole process.

    Reply by Dean Patterson (Dealer) on 4th March 2024:

    “Good afternoon Sacha. Thank you so much for your kind words! We are so happy to hear that Kieron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • I'd recommend Bristol Street Motors Vauxhall Newcastle because they went above and beyond for me while purchasing my new vehicle

    I'd recommend Bristol Street Motors Vauxhall Newcastle because they went above and beyond for me while purchasing my new vehicle

    Reply by Chloe Jefferson (Dealer) on 2nd March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Recently had my van in for repairs and Kieran on the service desk really looked after me

    Recently had my van in for repairs and Kieran on the service desk really looked after me

    Reply by Matthew Johnson (Dealer) on 2nd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Come in for service and Kieran Ball was so attentive and made us feel welcome!

    Come in for service and Kieran Ball was so attentive and made us feel welcome!

    Reply by Stuart Oliver (Dealer) on 1st March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • We went in for a service today! Kieran Ball was brilliant polite and took great care of us! Will definitely return again!!

    We went in for a service today! Kieran Ball was brilliant polite and took great care of us! Will definitely return again!!

    Reply by Stuart Oliver (Dealer) on 1st March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Absolutely amazing service from gavin and all the Vauxhall family they always take great care with the customers and we always appreciate them and all they do. Thank you \u263a\ufe0f

    Absolutely amazing service from gavin and all the Vauxhall family they always take great care with the customers and we always appreciate them and all they do. Thank you \u263a\ufe0f

    Reply by Liza Nicholson (Dealer) on 29th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Fantastic customer service today by Gavin at Bristol Street Motors. Very friendly service and was super helpful. Would highly recommend if you are looking for a new car!

    Fantastic customer service today by Gavin at Bristol Street Motors. Very friendly service and was super helpful. Would highly recommend if you are looking for a new car!

    Reply by Liza Nicholson (Dealer) on 28th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Very happy with service would recommend to anyone

    Very happy with service would recommend to anyone

    Reply by Liza Nicholson (Dealer) on 26th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Really happy with the fantastic service we recieved from Gavin Gray

    Really happy with the fantastic service we recieved from Gavin Gray

    Reply by Liza Nicholson (Dealer) on 26th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Cannot recommend this dealership highly enough. Charlie Falcus was so helpful and informative, assisting us in our selection of our next new car with no pressure at all. Genuinely a really enjoyable experience all round. So pleased we decided to drop in this weekend for the VIP event. 5 star service all round… Read More

    Cannot recommend this dealership highly enough. Charlie Falcus was so helpful and informative, assisting us in our selection of our next new car with no pressure at all. Genuinely a really enjoyable experience all round. So pleased we decided to drop in this weekend for the VIP event. 5 star service all round.

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 24th February 2024:

    “Hi Sue, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Charlie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

    Reply by Keith Briggs (Dealer) on 24th February 2024:

    “Hi Sue, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Charlie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Excellent customer service, Jamie was amazing very impressed with the way he explained things. His knowledge of the car

    Excellent customer service, Jamie was amazing very impressed with the way he explained things. His knowledge of the car

    Reply by Liza Nicholson (Dealer) on 24th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Got my first car and first mobility car from Gavin back in 2021 and I came back today to order a new car. Gavin was polite, friendly and made the whole experience so quick and easy for me - both times. He went through everything thoroughly and made sure I understood everything. I suffer from anxiety and Gavin… Read More

    Got my first car and first mobility car from Gavin back in 2021 and I came back today to order a new car. Gavin was polite, friendly and made the whole experience so quick and easy for me - both times. He went through everything thoroughly and made sure I understood everything. I suffer from anxiety and Gavin made me feel very comfortable. Thank you again Bristol street motors Newcastle!

    Reply by Dawn Robinson (Dealer) on 22nd February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Had my first car and first mobility car from Gavin in 2021 and came back today for a new car. Gavin was polite and friendly and made the whole thing so easy and quick for me, both times. He went through everything thoroughly and made sure I understood everything. I suffer from anxiety and Gavin made me feel v… Read More

    Had my first car and first mobility car from Gavin in 2021 and came back today for a new car. Gavin was polite and friendly and made the whole thing so easy and quick for me, both times. He went through everything thoroughly and made sure I understood everything. I suffer from anxiety and Gavin made me feel very comfortable. Thank you again Bristol street motors Newcastle

    Reply by Dawn Robinson (Dealer) on 22nd February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Vauxhall Newcastle has a friendly team of staff, sales assistant was honest about what car would suit my needs which I appreciate.

    Vauxhall Newcastle has a friendly team of staff, sales assistant was honest about what car would suit my needs which I appreciate.

    Reply by Liza Nicholson (Dealer) on 21st February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Another fantastic customer service experience - all staff are friendly and welcoming. A big shout out to Kieran in sales who has been fantastic and has amazing customer service skills and also thanks to the staff in the service department who again are friendly and keep you updated and clearly explain everyth… Read More

    Another fantastic customer service experience - all staff are friendly and welcoming. A big shout out to Kieran in sales who has been fantastic and has amazing customer service skills and also thanks to the staff in the service department who again are friendly and keep you updated and clearly explain everything. Highly recommend 5\u2b50\ufe0f

    Reply by Dean Patterson (Dealer) on 13th March 2024:

    “Good morning Wendy. Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Bristol Street Motors Vauxhall Newcastle were great because all staff were friendly and welcoming and made you feel valued and listened too. Everything was clearly explained and was a perfect handover with again staff the best I’ve dealt with. Would highly recommend to all!!

    Bristol Street Motors Vauxhall Newcastle were great because all staff were friendly and welcoming and made you feel valued and listened too. Everything was clearly explained and was a perfect handover with again staff the best I’ve dealt with. Would highly recommend to all!!

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Hi Wendy, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Fab friendly service was kept upto date throughout excellent service

    Fab friendly service was kept upto date throughout excellent service

    Reply by Keith Briggs (Dealer) on 19th February 2024:

    “Hi Alishia, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Very friendly! Absolutely brilliant hot chocolate \U0001f44c honestly the best hot chocolate I\u2019ve ever tasted \U0001f64f

    Very friendly! Absolutely brilliant hot chocolate \U0001f44c honestly the best hot chocolate I\u2019ve ever tasted \U0001f64f

    Reply by Keith Briggs (Dealer) on 19th February 2024:

    “Hi Calvin, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Bristol Street Motors Vauxhall Newcastle staff were good because honest and friendly service from Mike and Charlie.

    Bristol Street Motors Vauxhall Newcastle staff were good because honest and friendly service from Mike and Charlie.

    Reply by Kerry Hall (Dealer) on 16th February 2024:

    “Hi Yvonne. Thank you so much for your kind words! We are so happy to hear that Mike and Charlie were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Apsolutwly brilliant service. Can't fault Gavin or Vauxhall.

    Apsolutwly brilliant service. Can't fault Gavin or Vauxhall.

    Reply by Matthew Johnson (Dealer) on 16th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Gavin Was A Amazing Help, We Knew Nothing About This Service And He Made It Easier To Understand And Follow, Much Appreciated \U0001f60a

    Gavin Was A Amazing Help, We Knew Nothing About This Service And He Made It Easier To Understand And Follow, Much Appreciated \U0001f60a

    Reply by Matthew Johnson (Dealer) on 16th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Excellent service from Charlie. Thanks

    Excellent service from Charlie. Thanks

    Reply by Matthew Johnson (Dealer) on 16th February 2024:

    “Good morning David. Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Bristol Street Motors Vauxhall Newcastle staff were good because, staff are friendly and easy to talk to with honest advice, which was appreciated.

    Bristol Street Motors Vauxhall Newcastle staff were good because, staff are friendly and easy to talk to with honest advice, which was appreciated.

    Reply by Dean Patterson (Dealer) on 14th February 2024:

    “Good afternoon Diane. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Amazing service once again thanks gavin

    Amazing service once again thanks gavin

    Reply by Matthew Johnson (Dealer) on 14th February 2024:

    “Good afternoon Rebecca. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gavin and the team. We hope to see you again soon. Happy motoring, Matthew”

  • Amazing service start to finish from Jamie, my son came in looking to buy his first car, he talked him through what would be suitable, kept him informed right through the process, very professional and friendly Thankyou Jamie you made his purchase so easy!

    Amazing service start to finish from Jamie, my son came in looking to buy his first car, he talked him through what would be suitable, kept him informed right through the process, very professional and friendly Thankyou Jamie you made his purchase so easy!

    Reply by Matthew Johnson (Dealer) on 14th February 2024:

    “Good morning Claire. Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Fantastic service from gavin mobilty thankyou

    Fantastic service from gavin mobilty thankyou

    Reply by Kerry Hall (Dealer) on 12th February 2024:

    “Hi Pye. Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • My experience at Bristol Street Motors Vauxhall Newcastle was memorable because the staff were very friendly and helpful and quickly identified a number of cars that met my requirements. Salesman was not pushy and gave us plenty of time and our own space to make a decision on why car to purchase.

    My experience at Bristol Street Motors Vauxhall Newcastle was memorable because the staff were very friendly and helpful and quickly identified a number of cars that met my requirements. Salesman was not pushy and gave us plenty of time and our own space to make a decision on why car to purchase.

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Just ordered my wife's next motability car. This is the second time we've ordered from this dealership. Gavin is credit to the company will definitely recommend him to anybody who needs to order their motability car. He gave us information about adaptations to help my wife in and out of the car. As no other d… Read More

    Just ordered my wife's next motability car. This is the second time we've ordered from this dealership. Gavin is credit to the company will definitely recommend him to anybody who needs to order their motability car. He gave us information about adaptations to help my wife in and out of the car. As no other dealer told us about these.

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 8th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gavin and the team. We hope to see you again soon. Happy motoring, Dawn”

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gavin and the team. We hope to see you again soon. Happy motoring, Dawn”

  • Ryan and the team are all so polite and knowledgeable. They really make you feel comfortable throughout the process of buying a new car

    Ryan and the team are all so polite and knowledgeable. They really make you feel comfortable throughout the process of buying a new car

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ryan and the team. We hope to see you again soon. Happy motoring, Dawn”

  • Out standing customer service. So relaxed and straight forward. Gavin is great and free coffees are so nice!

    Out standing customer service. So relaxed and straight forward. Gavin is great and free coffees are so nice!

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • 5 star service from start to finish . Helpful ,informative and very professional whist making the experience friendly . Nothing to much trouble. Thank you to Gavin and the team

    5 star service from start to finish . Helpful ,informative and very professional whist making the experience friendly . Nothing to much trouble. Thank you to Gavin and the team

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 5th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gavin and the team. We hope to see you again soon. Dawn”

  • Ryan helped me to choose my New Corsa Ultimate last September, and I am very happy with the car. During the process Ryan was polite, friendly informative and did not push me into my purchase. The after service is brilliant, and If I have any questions, Ryan always answers them. I would certainly recommend bot… Read More

    Ryan helped me to choose my New Corsa Ultimate last September, and I am very happy with the car. During the process Ryan was polite, friendly informative and did not push me into my purchase. The after service is brilliant, and If I have any questions, Ryan always answers them. I would certainly recommend both Ryan and BSM, and thank you for you continued help and support \U0001f60a.

    Reply by Stuart Oliver (Dealer) on 5th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • 5 star service from start to finish . Helpful ,informative and very professional whist making the experience friendly . Nothing to much trouble. Thank you to Gavin and the team

    5 star service from start to finish . Helpful ,informative and very professional whist making the experience friendly . Nothing to much trouble. Thank you to Gavin and the team

    Reply by Dawn Robinson (Dealer) on 5th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gavin and the team. We hope to see you again soon. Dawn”

  • Anyone looking at a Vauxhall visit Kieran at Vauxhall Newcastle branch, quick , professional and reliable . 10-10 service thanks so much.

    Anyone looking at a Vauxhall visit Kieran at Vauxhall Newcastle branch, quick , professional and reliable . 10-10 service thanks so much.

    Reply by Keith Briggs (Dealer) on 3rd February 2024:

    “Hi Karly, Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Excellent service from gavin gray from the beginning i would highly recommend using him and this dealership

    Excellent service from gavin gray from the beginning i would highly recommend using him and this dealership

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good afternoon Alan. Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • 10/10 service the staff are amazing and so friendly they answered all my questions even got me a lovely cup of tea while I waited can't fault yhe staff or service \U0001f600

    10/10 service the staff are amazing and so friendly they answered all my questions even got me a lovely cup of tea while I waited can't fault yhe staff or service \U0001f600

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good morning Zoe. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Please pass my many thanks for help I had from Mr gavin gray on procedur for new .otabilty car customer friendly help 100%

    Please pass my many thanks for help I had from Mr gavin gray on procedur for new .otabilty car customer friendly help 100%

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good morning Steve. Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The experience at Bristol Street Motors Vauxhall Newcastle was great because earl gill sorted everything and made it all very smooth.

    The experience at Bristol Street Motors Vauxhall Newcastle was great because earl gill sorted everything and made it all very smooth.

    Reply by Matthew Johnson (Dealer) on 1st February 2024:

    “Good afternoon Sofie. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Earl and the team. We hope to see you again soon. Happy motoring, Matthew”

  • A fantastic experience from start to finish - Kieran kept me informed the whole time and clearly explained everything from ordering to collecting the car!! Would highly recommend to all and will definitely be back when need a new car in the future!

    A fantastic experience from start to finish - Kieran kept me informed the whole time and clearly explained everything from ordering to collecting the car!! Would highly recommend to all and will definitely be back when need a new car in the future!

    Reply by Keith Briggs (Dealer) on 31st January 2024:

    “Hi Wendy. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kieran and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • My experience at Bristol Street Motors Vauxhall Newcastle was memorable because we were not ambushed or forced into buying from them, the car salesman Jamie was brilliant gave us all the options and let us decide which we needed. We couldn't praise him enoufg.

    My experience at Bristol Street Motors Vauxhall Newcastle was memorable because we were not ambushed or forced into buying from them, the car salesman Jamie was brilliant gave us all the options and let us decide which we needed. We couldn't praise him enoufg.

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Victoria was very nice and helpful. 10/10 Thanks

    Victoria was very nice and helpful. 10/10 Thanks

    Reply by Stuart Oliver (Dealer) on 30th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Victoria was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Recently bought a car from Bristol Street Motors - Newcastle and I had a great experience from initially viewing the car all the way through to purchase of the car. Jamie, John & Earl were absolute superstars and really helpful!\u263a\ufe0f I wouldn\u2019t hesitate to purchase another car from Bristol Street … Read More

    Recently bought a car from Bristol Street Motors - Newcastle and I had a great experience from initially viewing the car all the way through to purchase of the car. Jamie, John & Earl were absolute superstars and really helpful!\u263a\ufe0f I wouldn\u2019t hesitate to purchase another car from Bristol Street Motors - Newcastle.

    Reply by Bristol Street Motors Vauxhall Newcastle (Dealer) on 29th January 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jamie, John & Earl. We hope to see you again soon. Happy motoring, Dawn”

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jamie, John & Earl. We hope to see you again soon. Happy motoring, Dawn”

  • Very good experience excellent service thanks

    Very good experience excellent service thanks

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Good afternoon, Norman. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Excellent service from Gavin from mobility very friendly and explained every detail from start to finish

    Excellent service from Gavin from mobility very friendly and explained every detail from start to finish

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Kieran was great to deal with. Very good at going through the process in a friendly and professional manner. He really listened to what I wanted/needed and showed me different vehicles one of which I ultimately chose. Paperwork was explained and was quick, efficiently dealt with. Delivery time was sorted to s… Read More

    Kieran was great to deal with. Very good at going through the process in a friendly and professional manner. He really listened to what I wanted/needed and showed me different vehicles one of which I ultimately chose. Paperwork was explained and was quick, efficiently dealt with. Delivery time was sorted to suit me and payment process was also speedy and painless. Thank you Kieran.

    Reply by Stuart Oliver (Dealer) on 27th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • picked up our new vauxhall Crossland yesterday from Stanfordham Road via the motability scheme. I have lost count of the amount of cars we have had through Gavin Gray in the last 30 years. His customer service, product knowledge and empathy for his customers is exceptional. He is a credit to Bristol Street Va… Read More

    picked up our new vauxhall Crossland yesterday from Stanfordham Road via the motability scheme. I have lost count of the amount of cars we have had through Gavin Gray in the last 30 years. His customer service, product knowledge and empathy for his customers is exceptional. He is a credit to Bristol Street Vauxhall. Thank you Gavin.

    Reply by Stuart Oliver (Dealer) on 27th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Received an outstanding service from Gavin at Vauxhall. Prompt communication from the get go! Whole booking process and queries answered promptly. Overall outstanding service and would recommend you buy a car from Gavin at Vauxhall.

    Received an outstanding service from Gavin at Vauxhall. Prompt communication from the get go! Whole booking process and queries answered promptly. Overall outstanding service and would recommend you buy a car from Gavin at Vauxhall.

    Reply by Stuart Oliver (Dealer) on 27th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Would like to say a massive thank you to Gavin Gray for always helping my nana. She has had a few cars now via Gavin.

    Would like to say a massive thank you to Gavin Gray for always helping my nana. She has had a few cars now via Gavin.

    Reply by Stuart Oliver (Dealer) on 27th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Gavin Gray was very helpful with the motability scheme

    Gavin Gray was very helpful with the motability scheme

    Reply by Stuart Oliver (Dealer) on 27th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • The staff at Bristol Street Motors Vauxhall Newcastle were good because they are very friendly and try and find you the vehicle you want for the price you want to pay

    The staff at Bristol Street Motors Vauxhall Newcastle were good because they are very friendly and try and find you the vehicle you want for the price you want to pay

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Came in for a service on my Citroen and needed quite a bit of work to be done. The whole team, especially Victoria, the service advisor, walked me through my options and made the whole experience hassle-free and smooth - As well they fitted me in to get it all done as quickly as possible. I will be returning … Read More

    Came in for a service on my Citroen and needed quite a bit of work to be done. The whole team, especially Victoria, the service advisor, walked me through my options and made the whole experience hassle-free and smooth - As well they fitted me in to get it all done as quickly as possible. I will be returning for the great service and excellent customer experience. Thank you team at Vauxhall Newcastle.

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Victoria was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I have been very happy with the motability service over the last 15 years Gavin has been very good and we are more than happy with everything.

    I have been very happy with the motability service over the last 15 years Gavin has been very good and we are more than happy with everything.

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I'd suggest Bristol Street Motors Vauxhall Newcastle to a friend because the communication was very good

    I'd suggest Bristol Street Motors Vauxhall Newcastle to a friend because the communication was very good

    Reply by Stuart Oliver (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Gavin from motability treated me with lots of helpful information and would highly recommend

    Gavin from motability treated me with lots of helpful information and would highly recommend

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • This is the second time Kieran has helped my partner & I find a new car. Kieran provides great customer service, is very honest & there is no pressure. We value the great service provided and will continue to use Bristol Street Vauxhall & Kieran in the future.

    This is the second time Kieran has helped my partner & I find a new car. Kieran provides great customer service, is very honest & there is no pressure. We value the great service provided and will continue to use Bristol Street Vauxhall & Kieran in the future.

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Very good customer service from Vicky.

    Very good customer service from Vicky.

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Vicky was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • We order our Grand land in August and we were told it would take 8 months but it came much quicker in January, we are so glad to swap our car for new one. We would like to thank Gavin Gray for helping us choose a suitable vehicle for our family, also all the best wishes to the rest if Vauxhall team here in Ne… Read More

    We order our Grand land in August and we were told it would take 8 months but it came much quicker in January, we are so glad to swap our car for new one. We would like to thank Gavin Gray for helping us choose a suitable vehicle for our family, also all the best wishes to the rest if Vauxhall team here in Newcastle!

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Lovely experience with vauxhall Gavin thanks for all help with the mobility you done so much for us!

    Lovely experience with vauxhall Gavin thanks for all help with the mobility you done so much for us!

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Shout out to Gavin Gray five star thanks for all hard work and keep putting up with us cancelling other model!

    Shout out to Gavin Gray five star thanks for all hard work and keep putting up with us cancelling other model!

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Morning the service was absolutely brilliant, our sales man called gavan was outstanding very helpful \U0001f44f Mr Mrs Hall many thanks love our car \U0001f697

    Morning the service was absolutely brilliant, our sales man called gavan was outstanding very helpful \U0001f44f Mr Mrs Hall many thanks love our car \U0001f697

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Bristol Street Motors Vauxhall Newcastle were really helpful and I'd recommend them because they have a large selection of vehicles and the sales executive who handled my purchase (Kieran Grieves) is very knowledgeable, professional and friendly.

    Bristol Street Motors Vauxhall Newcastle were really helpful and I'd recommend them because they have a large selection of vehicles and the sales executive who handled my purchase (Kieran Grieves) is very knowledgeable, professional and friendly.

    Reply by Stuart Oliver (Dealer) on 24th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Would completely recommend, Livi delivered lovely customer service. 10/10 experience!

    Would completely recommend, Livi delivered lovely customer service. 10/10 experience!

    Reply by Stuart Oliver (Dealer) on 23rd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Livi was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • My experience at Bristol Street Motors Vauxhall Newcastle was positive because Michael made my experience of buying my car very easy and quick.

    My experience at Bristol Street Motors Vauxhall Newcastle was positive because Michael made my experience of buying my car very easy and quick.

    Reply by Liza Nicholson (Dealer) on 23rd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Gavin was patient should great empathy. Asset to your company Kind regards Kay & Stephen

    Gavin was patient should great empathy. Asset to your company Kind regards Kay & Stephen

    Reply by Liza Nicholson (Dealer) on 23rd January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Amazing fast service only waited 3 month for my car and vauxhall kept me up dated all away threw the progress, and I couldn't have went threw a better person then gavin to help me thank you

    Amazing fast service only waited 3 month for my car and vauxhall kept me up dated all away threw the progress, and I couldn't have went threw a better person then gavin to help me thank you

    Reply by Liza Nicholson (Dealer) on 23rd January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”