1906 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,906

Reviews

92
Overall Satisfaction
88
Would Recommend
  • My experience at Macklin Motors Hyundai Edinburgh West was cracking because my new car was sourced very quickly and the handover was very thorough. Thank you. I’ll be back when I next need a new car.

    My experience at Macklin Motors Hyundai Edinburgh West was cracking because my new car was sourced very quickly and the handover was very thorough. Thank you. I’ll be back when I next need a new car.

    Reply by Keith Briggs (Dealer) on 26th March 2024:

    “Hi Laura, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because it's not local to where I live

    I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because it's not local to where I live

    Reply by Chloe Jefferson (Dealer) on 23rd March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Paul Gordon in sales was a pleasure to do business with. Extremely helpful, fair and friendly. Definitely worth asking for him, if a Hyundai is on your shopping list!

    Paul Gordon in sales was a pleasure to do business with. Extremely helpful, fair and friendly. Definitely worth asking for him, if a Hyundai is on your shopping list!

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “Hi Jim, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Macklin Motors were great, for recent Ioniq 5 purchase

    Macklin Motors were great, for recent Ioniq 5 purchase

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “Hi Tracy, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Macklin Motors Hyundai Edinburgh West were really helpful and I'd recommend them because Ahmad the sales rep and Darren the Manager could not have been more helpful from start to finish .They sourced the car l wanted from another branch and had it delivered to their branch for me.In this day and age it was so… Read More

    Macklin Motors Hyundai Edinburgh West were really helpful and I'd recommend them because Ahmad the sales rep and Darren the Manager could not have been more helpful from start to finish .They sourced the car l wanted from another branch and had it delivered to their branch for me.In this day and age it was so refreshing to deal with people who actually value their customers as opposed to just trying to sell you a product.l would no hesitation in recommending Macklin Motors if all their staff are as good as Ahmad and Darren.and although l live 300miles from Edinburgh l will definitely be using them from on.

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ahmed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • I bought Hyundai i20 from Hyundai Edinburgh east, Calder road and had a brilliant service from Gemma Sim but parking facilities are very limited on a busy road (dual carriage way).

    I bought Hyundai i20 from Hyundai Edinburgh east, Calder road and had a brilliant service from Gemma Sim but parking facilities are very limited on a busy road (dual carriage way).

    Reply by Keith Briggs (Dealer) on 19th March 2024:

    “Hi imtiaz, Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I highly recommend buying a car from here!!! Ritchie was fantastic! Extremely professional, efficient, friendly, explained everything clearly and gave me a fantastic deal on my new i20 hyundai which I am loving!!!!\U0001f601\U0001f601\U0001f601

    I highly recommend buying a car from here!!! Ritchie was fantastic! Extremely professional, efficient, friendly, explained everything clearly and gave me a fantastic deal on my new i20 hyundai which I am loving!!!!\U0001f601\U0001f601\U0001f601

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ritchie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • I was happy with the service at Macklin Motors Hyundai Edinburgh West because my every request was dealt with in a timely manner and my queries was resolved.

    I was happy with the service at Macklin Motors Hyundai Edinburgh West because my every request was dealt with in a timely manner and my queries was resolved.

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Good morning Fiona, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Our salesman Richie was excellent as we're all the other members of staff. We were treated with a warm welcome offered coffee, and at no time was Richie ever pushy. He always listened to our needs and budget, doing his very best to find the correct car for ourselves. The showroom was clean, well laid out and … Read More

    Our salesman Richie was excellent as we're all the other members of staff. We were treated with a warm welcome offered coffee, and at no time was Richie ever pushy. He always listened to our needs and budget, doing his very best to find the correct car for ourselves. The showroom was clean, well laid out and also presented a warm welcome upon arrival.

    Reply by Kerry Hall (Dealer) on 16th March 2024:

    “Hi James. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry”

  • Before I begin, let me be perfectly clear. My following review of Hyundai Edinburgh West is in no way a paid sponsorship between Hyundai and myself. Even though it may come off sounding like one. I recently visited Hyundai Edinburgh West to have the annual MOT on my vehicle carried out. From the moment my wif… Read More

    Before I begin, let me be perfectly clear. My following review of Hyundai Edinburgh West is in no way a paid sponsorship between Hyundai and myself. Even though it may come off sounding like one. I recently visited Hyundai Edinburgh West to have the annual MOT on my vehicle carried out. From the moment my wife and I arrived we were made to feel most welcome. The Lady receptionist was very nice, helpful, polite, well presented and professional. She even went out of her way to speak with the mechanics that were to carry out my MOT, requesting if it could be carried out expeditiously due to my many health problems. On top of this, she was kind enough to make sure were comfortable in the waiting area. Further to this, she introduced me to the new Motability Specialist resulting in my wife and I choosing our new Hyundai SUV. We are now raising the necessary funds to cover the down-payment so that we can place our order. In closing, I think that this Lady employee is an irreplaceable asset to Hyundai and the perfect face to represent the company. Everyone there was fantastic. If you plan to visit Hyundai Edinburgh West in the not too distant future, be prepared to be highly impressed \U0001f60a

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”

  • Fantastic experience with Paul, his customer service is 5*

    Fantastic experience with Paul, his customer service is 5*

    Reply by Stuart Oliver (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • First class service and excellent sales advisor

    First class service and excellent sales advisor

    Reply by Dawn Robinson (Dealer) on 12th March 2024:

    “Thank you for taking your time to leave this great review! Kind regards Dawn”

  • My 2nd purchase of a New Hyundai Tucson Hybrid Ultimate from Edinburgh West Macklin Motors was as extremely excellent as my first. Sales team Darren Maxwell & Kelson Holmes were exceptional. Would highly recommend for a first class service & delivery. The vehicle is pretty cool too. Love it !

    My 2nd purchase of a New Hyundai Tucson Hybrid Ultimate from Edinburgh West Macklin Motors was as extremely excellent as my first. Sales team Darren Maxwell & Kelson Holmes were exceptional. Would highly recommend for a first class service & delivery. The vehicle is pretty cool too. Love it !

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 11th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Darren & Kelson. We hope to see you again soon. Happy motoring, Dawn”

    Reply by Dawn Robinson (Dealer) on 11th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Darren & Kelson. We hope to see you again soon. Happy motoring, Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was memorable because I received great service from a knowledgeable, friendly salesperson and they had a great car which suits my needs at the price I wanted to pay.

    My experience at Macklin Motors Hyundai Edinburgh West was memorable because I received great service from a knowledgeable, friendly salesperson and they had a great car which suits my needs at the price I wanted to pay.

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was great. Dale made the process really easy and explained everything well. Absolutely love the new car and would 100% go back!

    My experience at Macklin Motors Hyundai Edinburgh West was great. Dale made the process really easy and explained everything well. Absolutely love the new car and would 100% go back!

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Dale and the team. We hope to see you again soon. Happy motoring, Dawn”

  • I had a great experience at Macklin Motors Hyundai Edinburgh West because I was treated well by Kelson and his assistant

    I had a great experience at Macklin Motors Hyundai Edinburgh West because I was treated well by Kelson and his assistant

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kelson was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was positive because everything was done care, consideration, quality and efficiency. Elliott the sales advisor I dealt with was absolutely fantastic, full of information, answered any questions and made sure I was comfortable the whole process. He’s a … Read More

    My experience at Macklin Motors Hyundai Edinburgh West was positive because everything was done care, consideration, quality and efficiency. Elliott the sales advisor I dealt with was absolutely fantastic, full of information, answered any questions and made sure I was comfortable the whole process. He’s a value to the team! Overall great experience with my purchase and I highly recomend!

    Reply by Liza Nicholson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Craig is a friendly face and great sales man.

    Craig is a friendly face and great sales man.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 8th March 2024:

    “Hello Lesley. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig and the team. We hope to see you again soon. Happy motoring, Dean”

  • Bought a new Hyundai i10 from Macklin Motors. It was a pleasant experience and I am well satisfied with the car.

    Bought a new Hyundai i10 from Macklin Motors. It was a pleasant experience and I am well satisfied with the car.

    Reply by Dean Patterson (Dealer) on 8th March 2024:

    “Good afternoon Iain. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Arranged a test drive of the Kona Electric through the Hyundai website, Macklin picked up the request and we're frankly absolutely brilliant. I'm writing this specifically for their sales advisor, Elliott, who was absolutely brilliant. I've worked in some variety of sales for 15 years and he has one of the be… Read More

    Arranged a test drive of the Kona Electric through the Hyundai website, Macklin picked up the request and we're frankly absolutely brilliant. I'm writing this specifically for their sales advisor, Elliott, who was absolutely brilliant. I've worked in some variety of sales for 15 years and he has one of the best straight-talking, honest and quality-based approaches I've come across. Cannot recommend him and everyone I interacted with at Macklin enough.

    Reply by Dean Patterson (Dealer) on 5th March 2024:

    “Good afternoon. Thank you so much for your kind words! We are so happy to hear that Elliott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Paul was wonderful, enjoyed the experience, can't expect more, I definitely will back

    Paul was wonderful, enjoyed the experience, can't expect more, I definitely will back

    Reply by Kerry Hall (Dealer) on 4th March 2024:

    “Hi Mohsen. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • I'd suggest Macklin Motors Hyundai Edinburgh West to a friend because . Went beyond expectations. In getting car

    I'd suggest Macklin Motors Hyundai Edinburgh West to a friend because . Went beyond expectations. In getting car

    Reply by Stuart Oliver (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Great experience, Giancarlo and Paul made a fantastic job. I am really happy woth my new car, no problems and excellent service Highly recommended

    Great experience, Giancarlo and Paul made a fantastic job. I am really happy woth my new car, no problems and excellent service Highly recommended

    Reply by Liza Nicholson (Dealer) on 29th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • My experience at Macklin Motors Hyundai Edinburgh West was cracking because the staff were really kind and helpful, guiding me through the entire process with professionalism and care. The quality of service making the purchase of my new car a smooth and enjoyable experience. I highly recommend them to anyone… Read More

    My experience at Macklin Motors Hyundai Edinburgh West was cracking because the staff were really kind and helpful, guiding me through the entire process with professionalism and care. The quality of service making the purchase of my new car a smooth and enjoyable experience. I highly recommend them to anyone looking for a reliable and friendly dealership.

    Reply by Matthew Johnson (Dealer) on 27th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 27th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Reply by Liza Nicholson (Dealer) on 27th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Good service from Elliott, easy process with no hassle

    Good service from Elliott, easy process with no hassle

    Reply by Keith Briggs (Dealer) on 23rd February 2024:

    “Hi Brendan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Had some issues but overall I had good experience with Macklin Motors Hyundai Edinburgh West.

    Had some issues but overall I had good experience with Macklin Motors Hyundai Edinburgh West.

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Hi Richie sold me a car today and he was amazing I was not forced or put under any pressure at all .The customer service was amazing Richie was helpful throughout ourcar purchase The manager that was involved was also very friendly and helpful We would definitely recommend this place to others

    Hi Richie sold me a car today and he was amazing I was not forced or put under any pressure at all .The customer service was amazing Richie was helpful throughout ourcar purchase The manager that was involved was also very friendly and helpful We would definitely recommend this place to others

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 21st February 2024:

    “Hi Oliven, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Keith”

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Oliven, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Keith”

  • Just bought my second car from here, great service from start to finish, can highly recommend, Gemma was a wee star and so helpful

    Just bought my second car from here, great service from start to finish, can highly recommend, Gemma was a wee star and so helpful

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Lesley, Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Had a good experience with macklin motors our salesman Craig was very helpful with all aspects of picking our new car talked everything through with us we would highly recommend craig our salesman

    Had a good experience with macklin motors our salesman Craig was very helpful with all aspects of picking our new car talked everything through with us we would highly recommend craig our salesman

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Hi Mary, Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I had a great experience at Macklin Motors Hyundai Edinburgh West because great service from Kelson as always

    I had a great experience at Macklin Motors Hyundai Edinburgh West because great service from Kelson as always

    Reply by Dean Patterson (Dealer) on 18th February 2024:

    “Good morning Evelyn. Thank you so much for your kind words! We are so happy to hear that Kelson was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Thank you to Giancarlo for making my experience in Macklin motors welcoming. He managed to find me a car suitable for budget and needs . Also has patience of a saint .

    Thank you to Giancarlo for making my experience in Macklin motors welcoming. He managed to find me a car suitable for budget and needs . Also has patience of a saint .

    Reply by Chloe Jefferson (Dealer) on 17th February 2024:

    “Good evening Nicola, Thank you so much for your kind words! We are so happy to hear that Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was very professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was very professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Linda. Thank you so much for your kind words! We are so happy to hear that Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was ver professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was ver professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Linda. Thank you so much for your kind words! We are so happy to hear that Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Met with Dale Quinn this week who was very helpful. His knowledge about the cars available and their features was great and he was able to provide all the info we needed to get a new car. He gave a good valuation on my old car for trade in and found us the best finance deal to suit our needs. Would recommend … Read More

    Met with Dale Quinn this week who was very helpful. His knowledge about the cars available and their features was great and he was able to provide all the info we needed to get a new car. He gave a good valuation on my old car for trade in and found us the best finance deal to suit our needs. Would recommend him if you are looking for a new or used car. :)

    Reply by Kerry Hall (Dealer) on 16th February 2024:

    “Hi SJ. Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Very happy with the level of service and know how provided. Had the pleasure of being helped by Ahmad who made looking for the right fit for us more easily done. With that level of service I\u2019ll definitely be returning

    Very happy with the level of service and know how provided. Had the pleasure of being helped by Ahmad who made looking for the right fit for us more easily done. With that level of service I\u2019ll definitely be returning

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Jack, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Had a great experience. Ahmad was brilliant, we bought our first car from him. Service was excellent!!

    Had a great experience. Ahmad was brilliant, we bought our first car from him. Service was excellent!!

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Teighan, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad helped me choose my new car and I was really satisfied by his services

    Ahmad helped me choose my new car and I was really satisfied by his services

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Sri, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • I received a very good service by Ahmad he was really helpful and nice

    I received a very good service by Ahmad he was really helpful and nice

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Hi Malek, Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”

  • Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

    Reply by Kerry Hall (Dealer) on 16th February 2024:

    “Good afternoon Robbie, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad was really helpful

    Ahmad was really helpful

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad the sales person was amazing! Excellent at understanding our needs and great at keeping us updated on our new car along the way. Happily recommend buying from here and strongly recommend Ahmad as your salesman!

    Ahmad the sales person was amazing! Excellent at understanding our needs and great at keeping us updated on our new car along the way. Happily recommend buying from here and strongly recommend Ahmad as your salesman!

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Angus, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad was really helpful

    Ahmad was really helpful

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Gary, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Best service I\u2019ve ever had while making a purchase of my new Tucson. Ahmad was who we dealt with, he was absolutely superb.

    Best service I\u2019ve ever had while making a purchase of my new Tucson. Ahmad was who we dealt with, he was absolutely superb.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon Steve, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Steve, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon John, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon John, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon John, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Ahmad was very helpful, very good customer service. Would definitely recommend.

    Ahmad was very helpful, very good customer service. Would definitely recommend.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon Ajns, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Ajns, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Ahmad was really helpful and delivered a fantastic service

    Ahmad was really helpful and delivered a fantastic service

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Ahmad. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • Dale was fantastic

    Dale was fantastic

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 15th February 2024:

    “Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dale receives the recognition he deserves. Many thanks Dawn”

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Sofia. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • Thank you Arun for really great service Gancarlo awesome man\U0001f44d

    Thank you Arun for really great service Gancarlo awesome man\U0001f44d

    Reply by Kerry Hall (Dealer) on 15th February 2024:

    “Hello Karthik. Thank you so much for your kind words! We are so happy to hear that Arun and Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Arun manager great service. Gancarlo awesome man

    Arun manager great service. Gancarlo awesome man

    Reply by Kerry Hall (Dealer) on 15th February 2024:

    “Hi Akhilesh. Thank you very much for leaving us this brilliant 4 star review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Arun and Giancarlo. We hope to see you again soon. Happy motoring, Kerry”

  • We've just picked up our car and we're very happy, and this is already our second car purchased from this place. The salesperson who helped us is Ahmad, from the beginning to the end of the sale, he was very helpful and very kind. Definitely, this young man has a great attitude, and we recommend him to everyo… Read More

    We've just picked up our car and we're very happy, and this is already our second car purchased from this place. The salesperson who helped us is Ahmad, from the beginning to the end of the sale, he was very helpful and very kind. Definitely, this young man has a great attitude, and we recommend him to everyone who needs professional service. Thank you Alina& \u0141ukasz

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn”

  • Macklin Motors Hyundai Edinburgh West staff especially Paul Gordon was very good because of his professional expertise and excellent customer service

    Macklin Motors Hyundai Edinburgh West staff especially Paul Gordon was very good because of his professional expertise and excellent customer service

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was positive as there was no pressure to buy, and they listened to what I wanted

    My experience at Macklin Motors Hyundai Edinburgh West was positive as there was no pressure to buy, and they listened to what I wanted

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I was happy with the service at Macklin Motors Hyundai Edinburgh West because quick and easy

    I was happy with the service at Macklin Motors Hyundai Edinburgh West because quick and easy

    Reply by Dawn Robinson (Dealer) on 6th February 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • Hi Richie sold me my new car today and he was amazing. I was never put under any pressure at all. Customer Service amazing. I'm so excited I can't wait to get my new car. Regards Heather Gray

    Hi Richie sold me my new car today and he was amazing. I was never put under any pressure at all. Customer Service amazing. I'm so excited I can't wait to get my new car. Regards Heather Gray

    Reply by Keith Briggs (Dealer) on 2nd February 2024:

    “Hi Heather, Thank you so much for your kind words! We are so happy to hear that Richie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • My experience at Macklin Motors Hyundai Edinburgh West was positive because the saleperson was not pushy and we felt we got a good deal

    My experience at Macklin Motors Hyundai Edinburgh West was positive because the saleperson was not pushy and we felt we got a good deal

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good afternoon Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Macklin Motors Hyundai Edinburgh West were everything a car dealership should be, plus a sense of humour and not a shred of ageism. Shame about the Bristol Street Motors telephone runaround if you have to call them.

    Macklin Motors Hyundai Edinburgh West were everything a car dealership should be, plus a sense of humour and not a shred of ageism. Shame about the Bristol Street Motors telephone runaround if you have to call them.

    Reply by Keith Briggs (Dealer) on 1st February 2024:

    “Hi Morna, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • My experience at Macklin Motors Hyundai Edinburgh West was memorable because it was the most stress-free car purchase I've ever had. I felt that I got good value for money, and the Salesperson Dale was super friendly, reliable and very efficient.

    My experience at Macklin Motors Hyundai Edinburgh West was memorable because it was the most stress-free car purchase I've ever had. I felt that I got good value for money, and the Salesperson Dale was super friendly, reliable and very efficient.

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because we got a nice car for a decent price and the salesman Craig Wardlaw was down to earth and helpful, no pushy sales tactics, and just made the whole process very easy.

    I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because we got a nice car for a decent price and the salesman Craig Wardlaw was down to earth and helpful, no pushy sales tactics, and just made the whole process very easy.

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to a friend because I was listened to, and my needs catered for. Process was very simple!

    I'd recommend Macklin Motors Hyundai Edinburgh West to a friend because I was listened to, and my needs catered for. Process was very simple!

    Reply by Stuart Oliver (Dealer) on 30th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Saw and inty we’re extremely helpful

    Saw and inty we’re extremely helpful

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • The experience at Macklin Motors Hyundai Edinburgh West was fantastic because I had an excellent experience at Macklin Motors Hyundai West. From the moment we arrived, we were made to feel at ease. Dale Quinn advisor is a credit to the dealership, very knowledgeable and responsive, going above and beyond to … Read More

    The experience at Macklin Motors Hyundai Edinburgh West was fantastic because I had an excellent experience at Macklin Motors Hyundai West. From the moment we arrived, we were made to feel at ease. Dale Quinn advisor is a credit to the dealership, very knowledgeable and responsive, going above and beyond to help with any questions or special requests. I haven't bought a car in 18 years and in my experience, Macklin Motors Hyundai West is a no hassle, stress free, low-pressure dealership, which I have already highly recommended them to friends and family. I was happy to buy a fantastic used car with little mileage and still under warranty, which i extended for a further 2 years. I am looking forward to receiving the same level of service on the annual maintenance plan I also purchased. Here's to a long and happy relationship with Macklin Motors Edinburgh West.

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Great sales service from Darren. Wel organised and seamless

    Great sales service from Darren. Wel organised and seamless

    Reply by Stuart Oliver (Dealer) on 28th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Darren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • My experience at Macklin Motors Hyundai Edinburgh West was memorable because Richie our sales person was very knowledgeable, friendly and ensured the vehicle was just write for us.

    My experience at Macklin Motors Hyundai Edinburgh West was memorable because Richie our sales person was very knowledgeable, friendly and ensured the vehicle was just write for us.

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Richie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Macklin Motors Hyundai Edinburgh West were great because Craig Wardlaw made the experience comfortable and very professional

    Macklin Motors Hyundai Edinburgh West were great because Craig Wardlaw made the experience comfortable and very professional

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because Elliott was great

    I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because Elliott was great

    Reply by Chloe Jefferson (Dealer) on 20th January 2024:

    “Good evening Mungo, Thank you so much for your kind words! We are so happy to hear that Elliott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • I'd definitely recommend Macklin Motors Hyundai Edinburgh West because, it’s not so much Macklin’s it is more the group, I live in Manchester

    I'd definitely recommend Macklin Motors Hyundai Edinburgh West because, it’s not so much Macklin’s it is more the group, I live in Manchester

    Reply by Dawn Robinson (Dealer) on 20th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Ahmed was a consummate professional throughout our experience at Macklin Motors Hyundai. As buyers we were listened to, carefully guided through a range of options and afforded several opportunities to visit the showroom where we were looked after extremely well. Would highly recommend Ahmed at Macklin Motors… Read More

    Ahmed was a consummate professional throughout our experience at Macklin Motors Hyundai. As buyers we were listened to, carefully guided through a range of options and afforded several opportunities to visit the showroom where we were looked after extremely well. Would highly recommend Ahmed at Macklin Motors!!

    Reply by Dean Patterson (Dealer) on 17th January 2024:

    “Good afternoon Kieren. Thank you so much for your kind words! We are so happy to hear that Ahmed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Just bought a Hyundai Kona EV and the service from Ahmad was excellent. No problems at all getting the old car traded in for the new one. Any questions we had he answered them all straight away. Thanks again Ahmad for the friendly, helpful and well organised customer service.

    Just bought a Hyundai Kona EV and the service from Ahmad was excellent. No problems at all getting the old car traded in for the new one. Any questions we had he answered them all straight away. Thanks again Ahmad for the friendly, helpful and well organised customer service.

    Reply by Dean Patterson (Dealer) on 16th January 2024:

    “Good afternoon Stu. Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Met with Paul Gordon and right from the start we were at ease! This is how buying a car should be\u2026..informed of all core information and all questions answered! Walked away happy customers!! Thanks Paul!!

    Met with Paul Gordon and right from the start we were at ease! This is how buying a car should be\u2026..informed of all core information and all questions answered! Walked away happy customers!! Thanks Paul!!

    Reply by Chloe Jefferson (Dealer) on 13th January 2024:

    “Good evening Scott, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Great service from Craig got us our new Tuscan today hopefully driving it soon \U0001f601

    Great service from Craig got us our new Tuscan today hopefully driving it soon \U0001f601

    Reply by Chloe Jefferson (Dealer) on 13th January 2024:

    “Good evening Steven, Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Great service. Craig was a great help

    Great service. Craig was a great help

    Reply by Chloe Jefferson (Dealer) on 13th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Craig is an absolute legend! Listens and knows what he\u2019s talking about and will always get you exactly what you need \U0001f601

    Craig is an absolute legend! Listens and knows what he\u2019s talking about and will always get you exactly what you need \U0001f601

    Reply by Selina Jefferson (Dealer) on 8th January 2024:

    “Good evening Gracie. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina”

  • I recently visited this Centre and it is really a nice experience where Mr.Paul Gordon is so kind to explain things in detail. I appreciate your time and effort Paul.thanks once again .

    I recently visited this Centre and it is really a nice experience where Mr.Paul Gordon is so kind to explain things in detail. I appreciate your time and effort Paul.thanks once again .

    Reply by Liza Nicholson (Dealer) on 6th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Richie was helpful and thorough throughout our used car purchase and sought to address our abundant and frequent questions. The managers that were involved were also diligent. We appreciated that Richie did not have the stereotypical \u2018car-salesman\u2019 aggressive style. There was a fast turnaround which… Read More

    Richie was helpful and thorough throughout our used car purchase and sought to address our abundant and frequent questions. The managers that were involved were also diligent. We appreciated that Richie did not have the stereotypical \u2018car-salesman\u2019 aggressive style. There was a fast turnaround which suited us well as we are not Edinburgh residents and wanted to get home in our new car quickly!

    Reply by Dean Patterson (Dealer) on 2nd January 2024:

    “Good morning Tom. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Dean.”