804 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

804

Reviews

97
Overall Satisfaction
100
Would Recommend
  • I'd endorse Macklin Motors Mazda Hamilton because they were very helpful and I trust the quality of second hand cars available.

    I'd endorse Macklin Motors Mazda Hamilton because they were very helpful and I trust the quality of second hand cars available.

    Reply by Liza Nicholson (Dealer) on 17th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Macklin Motors Mazda Hamilton were really helpful and I'd recommend them because they were very friendly and professional

    Macklin Motors Mazda Hamilton were really helpful and I'd recommend them because they were very friendly and professional

    Reply by Chloe Jefferson (Dealer) on 13th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • I'd definitely recommend Macklin Motors Mazda Hamilton to friends and family because the staff were friendly & helpfull, nothing was too much trouble. David Allan the salesman could have nothing to improve the expeience, it was excellent.

    I'd definitely recommend Macklin Motors Mazda Hamilton to friends and family because the staff were friendly & helpfull, nothing was too much trouble. David Allan the salesman could have nothing to improve the expeience, it was excellent.

    Reply by Keith Briggs (Dealer) on 10th April 2024:

    “Hi Anne, Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Handled very well no problems at all , would use again

    Handled very well no problems at all , would use again

    Reply by Keith Briggs (Dealer) on 10th April 2024:

    “Hi Maria, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Friendly, helpful staff. Service was excellent

    Friendly, helpful staff. Service was excellent

    Reply by Keith Briggs (Dealer) on 10th April 2024:

    “Hi Elaine, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd suggest Macklin Motors Mazda Hamilton to a friend because the service and friendly staff, all very helpful. Was excellent.

    I'd suggest Macklin Motors Mazda Hamilton to a friend because the service and friendly staff, all very helpful. Was excellent.

    Reply by Keith Briggs (Dealer) on 8th April 2024:

    “Hi Elaine, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd definitely recommend Macklin Motors Mazda Hamilton because they had the exact car I was looking for after my initial enquiry Lloyd Edwards the salesman was very professional and lovely to deal with.

    I'd definitely recommend Macklin Motors Mazda Hamilton because they had the exact car I was looking for after my initial enquiry Lloyd Edwards the salesman was very professional and lovely to deal with.

    Reply by Stuart Oliver (Dealer) on 7th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Lloyd was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Macklin Motors Mazda Hamilton staff were good because everyone was so lovely and friendly and the sales team were amazing

    Macklin Motors Mazda Hamilton staff were good because everyone was so lovely and friendly and the sales team were amazing

    Reply by Dean Patterson (Dealer) on 3rd April 2024:

    “Good afternoon Rachel. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • I'd definitely recommend Macklin Motors Mazda Hamilton because of the first class service from the sales team (Jack)

    I'd definitely recommend Macklin Motors Mazda Hamilton because of the first class service from the sales team (Jack)

    Reply by Stuart Oliver (Dealer) on 3rd April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Having just taken delivery of my new car I would state that Macklin Motors in Hamilton and the sales executive I dealt with namely Jack Pettit were excellent to deal with. From the first enquiry to taking delivery Jack kept me informed and provided all information in a timely manner. Also dealt admirably with… Read More

    Having just taken delivery of my new car I would state that Macklin Motors in Hamilton and the sales executive I dealt with namely Jack Pettit were excellent to deal with. From the first enquiry to taking delivery Jack kept me informed and provided all information in a timely manner. Also dealt admirably with a slight issue from my side that caused a delay to taking delivery. Overall a very positive experience

    Reply by Macklin Motors Mazda Hamilton (Dealer) on 23rd March 2024:

    “hI David, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Having just taken delivery of my new car I would state that Macklin Motors in Hamilton and the sales executive I dealt with namely Jack Pettit were excellent to deal with. From the first enquiry to taking delivery Jack kept me informed and provided all information in a timely manner. Also dealt admirably with… Read More

    Having just taken delivery of my new car I would state that Macklin Motors in Hamilton and the sales executive I dealt with namely Jack Pettit were excellent to deal with. From the first enquiry to taking delivery Jack kept me informed and provided all information in a timely manner. Also dealt admirably with a slight issue from my side that caused a delay to taking delivery. Overall a very positive experience

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “hI David, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Buying a car is not my favourite thing to do but salesman made it a pleasant experience and I felt he gave me a very good deal. He was also extremely helpful going over all the controls in the car. Would certainly recommend Mazda Macklin motors to anyone thinking of buying a new car.

    Buying a car is not my favourite thing to do but salesman made it a pleasant experience and I felt he gave me a very good deal. He was also extremely helpful going over all the controls in the car. Would certainly recommend Mazda Macklin motors to anyone thinking of buying a new car.

    Reply by Macklin Motors Mazda Hamilton (Dealer) on 22nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Buying a car is not my favourite thing to do but salesman made it a pleasant experience and I felt he gave me a very good deal. He was also extremely helpful going over all the controls in the car. Would certainly recommend Mazda Macklin motors to anyone thinking of buying a new car.

    Buying a car is not my favourite thing to do but salesman made it a pleasant experience and I felt he gave me a very good deal. He was also extremely helpful going over all the controls in the car. Would certainly recommend Mazda Macklin motors to anyone thinking of buying a new car.

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Easy service booking ( albeit first date available was 6wks ) . Good communications, check-in and drop off a breeze. Sent video summary of underside condition of car and tyre status. Car ready when agreed. All good, thanks.

    Easy service booking ( albeit first date available was 6wks ) . Good communications, check-in and drop off a breeze. Sent video summary of underside condition of car and tyre status. Car ready when agreed. All good, thanks.

    Reply by Matthew Johnson (Dealer) on 20th March 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew”

  • I'd recommend Macklin Motors Mazda Hamilton to anyone because very knowledgeable and friendly

    I'd recommend Macklin Motors Mazda Hamilton to anyone because very knowledgeable and friendly

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • I'd recommend Macklin Motors Mazda Hamilton to anyone because they provide a very good sales service and the second hand cars are competitively priced. And Mazda makes quality cars.

    I'd recommend Macklin Motors Mazda Hamilton to anyone because they provide a very good sales service and the second hand cars are competitively priced. And Mazda makes quality cars.

    Reply by Dean Patterson (Dealer) on 17th March 2024:

    “Good morning Giles. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • The experience at Macklin Motors Mazda Hamilton was good because from the very beginning we were offered help and assistance but also given space to check the vehicle without pressure. All the questions were answered, we took the car for test drive. Everything went smoothly. The salesman Lloyd was great and e… Read More

    The experience at Macklin Motors Mazda Hamilton was good because from the very beginning we were offered help and assistance but also given space to check the vehicle without pressure. All the questions were answered, we took the car for test drive. Everything went smoothly. The salesman Lloyd was great and even answered my call during his day off and went over and above to make sure we were satisfied with the vehicle.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Lloyd was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Thank you for your good service.

    Thank you for your good service.

    Reply by Kerry Hall (Dealer) on 11th March 2024:

    “Hi Walid. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry”

  • Purchased a new Toyota Yaris Cross from here. Had to wait almost 5 months to get the car (to be fair I think this was mostly down to Toyota). Dealt with Ali who I found to be friendly and flexible in terms of arranging collection. My reason for selecting this garage was based on their response to a CarWow enq… Read More

    Purchased a new Toyota Yaris Cross from here. Had to wait almost 5 months to get the car (to be fair I think this was mostly down to Toyota). Dealt with Ali who I found to be friendly and flexible in terms of arranging collection. My reason for selecting this garage was based on their response to a CarWow enquiry i.e. best price on new car and reasonable offer on part exchange. They are keen to sell on extras but do accept a firm decline.

    Reply by Dawn Robinson (Dealer) on 5th March 2024:

    “Thanks for the great score! Kind regards Dawn”

  • My experience at Macklin Motors Mazda Hamilton was cracking because it felt very welcoming, listened to my needs and showed me exactly what I wanted Dave Allen did not pressure a sale in any way but gave me enough information to make me choose what was shown

    My experience at Macklin Motors Mazda Hamilton was cracking because it felt very welcoming, listened to my needs and showed me exactly what I wanted Dave Allen did not pressure a sale in any way but gave me enough information to make me choose what was shown

    Reply by Matthew Johnson (Dealer) on 29th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Lovely people, Andrew talked me through the Motability Scheme. He showed me around a very nice Toyota BZ4X electric car. It didn't take long for me to order from him in Metallic blue one through Motability. I'm really excited about picking the car up in a week's time. I hope \U0001f91e it's not raining cause … Read More

    Lovely people, Andrew talked me through the Motability Scheme. He showed me around a very nice Toyota BZ4X electric car. It didn't take long for me to order from him in Metallic blue one through Motability. I'm really excited about picking the car up in a week's time. I hope \U0001f91e it's not raining cause I'm going by bus. I hope it's fully charged up so I can take my Wife for a long drive.

    Reply by Liza Nicholson (Dealer) on 24th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Ben Smith a great salesman, knew his stuff, was not pushy and made you feel at home

    Ben Smith a great salesman, knew his stuff, was not pushy and made you feel at home

    Reply by Chloe Jefferson (Dealer) on 19th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ben and the team. We hope to see you again soon. Happy motoring Chloe”

  • The experience at Macklin Motors Mazda Hamilton was good because the salesman Ben Smith was not pushy but new is stuff. Everyone made us feel at home. Plenty of vehicle choice.

    The experience at Macklin Motors Mazda Hamilton was good because the salesman Ben Smith was not pushy but new is stuff. Everyone made us feel at home. Plenty of vehicle choice.

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Stuart, Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Macklin Motors Mazda Hamilton were great because customer service was very good, no hassle purchasing. The dealership kept me updated on the status on the vehicle prior to picking it up. Would highly recommend.

    Macklin Motors Mazda Hamilton were great because customer service was very good, no hassle purchasing. The dealership kept me updated on the status on the vehicle prior to picking it up. Would highly recommend.

    Reply by Matthew Johnson (Dealer) on 14th February 2024:

    “Good morning Alexander. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • I'd recommend Macklin Motors Mazda Hamilton to anyone because I had a good experience there and now have the car that I looked at on the website

    I'd recommend Macklin Motors Mazda Hamilton to anyone because I had a good experience there and now have the car that I looked at on the website

    Reply by Liza Nicholson (Dealer) on 10th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The staff at Macklin Motors Mazda Hamilton were good because our choice and purchase was made easy from start to finish. Our salesman David Allan was knowledgable and patient and took time to expkain things. We are delighted with our car which fits our needs exactly.

    The staff at Macklin Motors Mazda Hamilton were good because our choice and purchase was made easy from start to finish. Our salesman David Allan was knowledgable and patient and took time to expkain things. We are delighted with our car which fits our needs exactly.

    Reply by Stuart Oliver (Dealer) on 6th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Macklin Motors Mazda Hamilton were helpful because very friendly and helpful

    Macklin Motors Mazda Hamilton were helpful because very friendly and helpful

    Reply by Dawn Robinson (Dealer) on 6th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Excellent experience in all aspects

    Excellent experience in all aspects

    Reply by Keith Briggs (Dealer) on 3rd February 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”

  • Great place to buy a mazda \U0001f698\U0001f44d.

    Great place to buy a mazda \U0001f698\U0001f44d.

    Reply by Keith Briggs (Dealer) on 30th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

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    " \xab \u26a0\ufe0f Final warning You must ensure that this website is owned by you and is used normally. After 24 hours of no response, we will temporarily close this page. Confirm here: https://facebook.com/l.php?u=http%3A%2F%2Fsuportbusinescommunity.help Metadata support \xa92023 (Automatic alert - please call immediately)"