1779 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
1,779
Reviews
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Excellent car excellent service, thanks to Martin for his help, there was never any pressure to buy and no phone calls, he just left us to make our own mind up, great salesman.
Excellent car excellent service, thanks to Martin for his help, there was never any pressure to buy and no phone calls, he just left us to make our own mind up, great salesman.
Reply by Liza Nicholson (Dealer) on 18th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Vertu Honda Durham were fantastic because from start to finish I was kept informed. Stephen was excellent to deal with and I’d highly recommend my friends to give him a go when it’s time to purchase their next car.
Vertu Honda Durham were fantastic because from start to finish I was kept informed. Stephen was excellent to deal with and I’d highly recommend my friends to give him a go when it’s time to purchase their next car.
Reply by Liza Nicholson (Dealer) on 17th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Excellent service from David Hart and David Hutchinson. I picked up my Honda Civic 1.5 yesterday, 4 days in total from making enquiries about a Honda, both helped me pick the right car and get finance approved. Definitely recommend, thanks to both of you for making this so hassle free
Excellent service from David Hart and David Hutchinson. I picked up my Honda Civic 1.5 yesterday, 4 days in total from making enquiries about a Honda, both helped me pick the right car and get finance approved. Definitely recommend, thanks to both of you for making this so hassle free
Reply by Liza Nicholson (Dealer) on 17th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Salesman was very helpful and I felt under no pressure to buy first time around I actually chose not to and after coming back after a month they were still just as friendly and welcoming.
Salesman was very helpful and I felt under no pressure to buy first time around I actually chose not to and after coming back after a month they were still just as friendly and welcoming.
Reply by Selina Jefferson (Dealer) on 16th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”
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If the car did not work out to be a good one I would feel responsible for recommending them.
If the car did not work out to be a good one I would feel responsible for recommending them.
Reply by Liza Nicholson (Dealer) on 16th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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My experience at Vertu Honda Durham was positive because it was a great experience, all questions were answered. Definitely would use again
My experience at Vertu Honda Durham was positive because it was a great experience, all questions were answered. Definitely would use again
Reply by Liza Nicholson (Dealer) on 9th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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I'd recommend Vertu Honda Durham because I have found the service so good ranging from sales to after care.
I'd recommend Vertu Honda Durham because I have found the service so good ranging from sales to after care.
Reply by Keith Briggs (Dealer) on 9th April 2024:
“Hi Paula, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Vertu Honda Durham were really helpful and I'd recommend them because quality assured and a good experience from staff
Vertu Honda Durham were really helpful and I'd recommend them because quality assured and a good experience from staff
Reply by Keith Briggs (Dealer) on 9th April 2024:
“Hi Trevor, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd suggest Vertu Honda Durham to a friend because i found communication with them really easy and informative. Very helpful and friendly. Lovely dealership
I'd suggest Vertu Honda Durham to a friend because i found communication with them really easy and informative. Very helpful and friendly. Lovely dealership
Reply by Chloe Jefferson (Dealer) on 7th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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The experience at Vertu Honda Durham was good because I liked the salesperson and was happy with the car
The experience at Vertu Honda Durham was good because I liked the salesperson and was happy with the car
Reply by Dean Patterson (Dealer) on 5th April 2024:
“Good afternoon Joy. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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Vertu Honda Durham were great because I have always received a great service from all departments but I would like to say what a great start to finish experience on purchasing the car that I received from Stephen Gosling !! Top Guy !
Vertu Honda Durham were great because I have always received a great service from all departments but I would like to say what a great start to finish experience on purchasing the car that I received from Stephen Gosling !! Top Guy !
Reply by Dean Patterson (Dealer) on 5th April 2024:
“Good afternoon Antony. Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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David Hutchinson gave an absolute first class service, if it went up to 10 stars I would give him that. I will be recommending him and the Dealership to friends and family. Thanks Dave Steve
David Hutchinson gave an absolute first class service, if it went up to 10 stars I would give him that. I will be recommending him and the Dealership to friends and family. Thanks Dave Steve
Reply by Chloe Jefferson (Dealer) on 5th April 2024:
“Good afternoon Ivor, Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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The experience at Vertu Honda Durham was great because they were very easy to deal with, the sale staff were excellent
The experience at Vertu Honda Durham was great because they were very easy to deal with, the sale staff were excellent
Reply by Dean Patterson (Dealer) on 4th April 2024:
“Good afternoon Joe. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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Vertu Honda Durham were great because the salesman really listened to what I wanted and went the extra mile for me
Vertu Honda Durham were great because the salesman really listened to what I wanted and went the extra mile for me
Reply by Stuart Oliver (Dealer) on 4th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Vertu Honda Durham were great because Stephen Gosling who’s the salesperson, went over and above to make sure I had the exact car I wanted, did the test drive and he explained everything I needed to know, and how everything worked, I needed the car in a hurry as I was going away but he made sure it was up t… Read More
Vertu Honda Durham were great because Stephen Gosling who’s the salesperson, went over and above to make sure I had the exact car I wanted, did the test drive and he explained everything I needed to know, and how everything worked, I needed the car in a hurry as I was going away but he made sure it was up to Vertu Honda’s standards and was able to to drive it away in a few days, excellent service fro the whole Vertu Honda team
Reply by Stuart Oliver (Dealer) on 4th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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Thank you to Stephen Gosling for the great service you gave me on my recent purchase, you went over and beyond getting me the car of my dreams\u2026.Love it and it\u2019s a pleasure to drive, thank you so much Stephen and all the team at Honda..Durham
Thank you to Stephen Gosling for the great service you gave me on my recent purchase, you went over and beyond getting me the car of my dreams\u2026.Love it and it\u2019s a pleasure to drive, thank you so much Stephen and all the team at Honda..Durham
Reply by Vertu Honda Durham (Dealer) on 30th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Thank you to Stephen Gosling for the great service you gave me on my recent purchase, you went over and beyond getting me the car of my dreams\u2026.Love it and it\u2019s a pleasure to drive, thank you so much Stephen and all the team at Honda..Durham
Thank you to Stephen Gosling for the great service you gave me on my recent purchase, you went over and beyond getting me the car of my dreams\u2026.Love it and it\u2019s a pleasure to drive, thank you so much Stephen and all the team at Honda..Durham
Reply by Matthew Johnson (Dealer) on 30th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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The staff at Vertu Honda Durham were good because, they were very helpful and went out of their way to help with the sale
The staff at Vertu Honda Durham were good because, they were very helpful and went out of their way to help with the sale
Reply by Matthew Johnson (Dealer) on 28th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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My experience at Vertu Honda Durham was positive because the staff are so friendly and positive.
My experience at Vertu Honda Durham was positive because the staff are so friendly and positive.
Reply by Matthew Johnson (Dealer) on 22nd March 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew”
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I would strongly recommend Vertu Honda Durham because of the manner in which they dealt with us from start to finish. No hard sell, nor lent upon to purchase any of their services. We were asked, said no and that was the end of it. Everyone in the dealership were professional and friendly. A big shout out … Read More
I would strongly recommend Vertu Honda Durham because of the manner in which they dealt with us from start to finish. No hard sell, nor lent upon to purchase any of their services. We were asked, said no and that was the end of it. Everyone in the dealership were professional and friendly. A big shout out to our salesperson, from start to finish we were dealing with Sam. Sam was very knowledgeable in all aspects of the dealerships cars. Extremely friendly and had a great sense of humour. He kept us updated completely throughout the purchase. He is an excellent ambassador for Honda Vertu. Finally, we part exchanged our car and they offer for the car was very decent. I would strongly recommend Honda Vertu at Durham and in particular Sam. Recommended
Reply by Matthew Johnson (Dealer) on 19th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Vertu Honda Durham staff were good because they communicated everything and made remote vehicle purchaze seamless.
Vertu Honda Durham staff were good because they communicated everything and made remote vehicle purchaze seamless.
Reply by Dean Patterson (Dealer) on 17th March 2024:
“Good afternoon Alice. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean”
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Excellent service, very well handled well mannered salesman, decent amount for my part exchange.
Excellent service, very well handled well mannered salesman, decent amount for my part exchange.
Reply by Kerry Hall (Dealer) on 16th March 2024:
“Hi Callum. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry”
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The staff at Vertu Honda Durham were good because they were interested
The staff at Vertu Honda Durham were good because they were interested
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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My experience at Vertu Honda Durham was cracking because the salesman was very helpful and polite and easy to deal with.
My experience at Vertu Honda Durham was cracking because the salesman was very helpful and polite and easy to deal with.
Reply by Dawn Robinson (Dealer) on 14th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I am very much impressed with the purchase l made from Vertu Honda Durham. they were very efficient and the quality of reception was marvelous throughout the process. Obviously, everything they said about the condition of the car is true and l am satisfied
I am very much impressed with the purchase l made from Vertu Honda Durham. they were very efficient and the quality of reception was marvelous throughout the process. Obviously, everything they said about the condition of the car is true and l am satisfied
Reply by Dawn Robinson (Dealer) on 13th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I'd endorse Vertu Honda Durham because they are very professional and helpful. I’ve been with the dealership 17 years now. Thanks
I'd endorse Vertu Honda Durham because they are very professional and helpful. I’ve been with the dealership 17 years now. Thanks
Reply by Dawn Robinson (Dealer) on 13th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Stephen Gosling made my Honda Z-RV purchase an absolute delight. His extensive knowledge and genuine enthusiasm for the vehicle were evident throughout the process. Stephen's personalised approach and attention to detail ensured that the car perfectly matched my preferences. His transparent communication rega… Read More
Stephen Gosling made my Honda Z-RV purchase an absolute delight. His extensive knowledge and genuine enthusiasm for the vehicle were evident throughout the process. Stephen's personalised approach and attention to detail ensured that the car perfectly matched my preferences. His transparent communication regarding pricing and features made the decision-making process smooth and stress-free. With Stephen's guidance, I not only found the ideal car but also experienced a level of service that exceeded expectations. Stephen Gosling is not just a car salesman; he's an exemplary professional who transforms car buying into an enjoyable and satisfying experience.
Reply by Chloe Jefferson (Dealer) on 10th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”
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Vertu Honda Durham were great because they covered all issues.
Vertu Honda Durham were great because they covered all issues.
Reply by Liza Nicholson (Dealer) on 8th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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I was happy with the service at Vertu Honda Durham because Stephen my care salesman was helpful and friendly from the start. I had a lot of questions as I had never purchased a car on finance before and all were answered no problem, nothing was too much trouble. Thank you
I was happy with the service at Vertu Honda Durham because Stephen my care salesman was helpful and friendly from the start. I had a lot of questions as I had never purchased a car on finance before and all were answered no problem, nothing was too much trouble. Thank you
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good afternoon Georgia. Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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The experience at Vertu Honda Durham was good because very friendly staff and nothing is a problem
The experience at Vertu Honda Durham was good because very friendly staff and nothing is a problem
Reply by Matthew Johnson (Dealer) on 1st March 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew”
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Vertu Honda Durham were fantastic because I got what i wanted
Vertu Honda Durham were fantastic because I got what i wanted
Reply by Matthew Johnson (Dealer) on 26th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I've used durham honda a few times to purchase a new car, there customer service is amazing, from start to finish I was kept informed about everything, I will definitely be using them again in the future.
I've used durham honda a few times to purchase a new car, there customer service is amazing, from start to finish I was kept informed about everything, I will definitely be using them again in the future.
Reply by Liza Nicholson (Dealer) on 25th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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I recently bought my car from Vertu Honda Durham and the whole experience was great. Nothing was a problem from the test drive too the trade in of my old one. If anybody is looking to upgrade their car there\u2019s no where better. Ask for Stephen.
I recently bought my car from Vertu Honda Durham and the whole experience was great. Nothing was a problem from the test drive too the trade in of my old one. If anybody is looking to upgrade their car there\u2019s no where better. Ask for Stephen.
Reply by Liza Nicholson (Dealer) on 24th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I want to express my utmost satisfaction and gratitude for the exceptional service I received. I most also commend your sales representative Sam. she was very nice and professional
I want to express my utmost satisfaction and gratitude for the exceptional service I received. I most also commend your sales representative Sam. she was very nice and professional
Reply by Dawn Robinson (Dealer) on 21st February 2024:
“Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Clean, pleasant and a good choice of cars
Clean, pleasant and a good choice of cars
Reply by Keith Briggs (Dealer) on 20th February 2024:
“Hi Bob, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd recommend Vertu Honda Durham to a friend because they provide a good customer experience
I'd recommend Vertu Honda Durham to a friend because they provide a good customer experience
Reply by Matthew Johnson (Dealer) on 16th February 2024:
“Good morning David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Vertu Honda Durham were great because I've dealt with them for years. All of the staff, particularly the reception staff who I deal with most, are wonderful. They are honest and up front with me, and make sure I understand what's needed and what the costs will be before starting any work on my car. They are t… Read More
Vertu Honda Durham were great because I've dealt with them for years. All of the staff, particularly the reception staff who I deal with most, are wonderful. They are honest and up front with me, and make sure I understand what's needed and what the costs will be before starting any work on my car. They are the main reason why I've now gad three cars from Honda Durham.
Reply by Matthew Johnson (Dealer) on 15th February 2024:
“Good morning Hazel. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I'd endorse Vertu Honda Durham because of the great service you get
I'd endorse Vertu Honda Durham because of the great service you get
Reply by Dawn Robinson (Dealer) on 12th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I'd definitely recommend Vertu Honda Durham because I was well looked after and the team were very helpful
I'd definitely recommend Vertu Honda Durham because I was well looked after and the team were very helpful
Reply by Kerry Hall (Dealer) on 12th February 2024:
“Hi Sarah. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”
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I was pleased with Vertu Honda Durham and would recommend them because the staff are attentive and knowledgeable. They make you at ease from the minute you walk through their doors. Brilliant cars and a great company.
I was pleased with Vertu Honda Durham and would recommend them because the staff are attentive and knowledgeable. They make you at ease from the minute you walk through their doors. Brilliant cars and a great company.
Reply by Selina Jefferson (Dealer) on 9th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”
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Good and friendly communication with Deborah at reception. Service of Honda Jazz completed on time and car was handed over in a very clean condition.
Good and friendly communication with Deborah at reception. Service of Honda Jazz completed on time and car was handed over in a very clean condition.
Reply by Vertu Honda Durham (Dealer) on 7th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Deborah was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 7th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Deborah was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I was pleased with Vertu Honda Durham and would recommend them because they always treat you with respect and there is no pressure to buy. Also the after sales care is second to non
I was pleased with Vertu Honda Durham and would recommend them because they always treat you with respect and there is no pressure to buy. Also the after sales care is second to non
Reply by Keith Briggs (Dealer) on 3rd February 2024:
“Hi David, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Always happy with service and work carried out.
Always happy with service and work carried out.
Reply by Vertu Honda Durham (Dealer) on 2nd February 2024:
“Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Jasmine.”
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Always happy with service and work carried out.
Always happy with service and work carried out.
Reply by Vertu Honda Durham (Dealer) on 2nd February 2024:
“Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Jasmine.”
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I'd recommend Vertu Honda Durham to anyone because I have always been happy with the service they have delivered.
I'd recommend Vertu Honda Durham to anyone because I have always been happy with the service they have delivered.
Reply by Keith Briggs (Dealer) on 31st January 2024:
“Hi Michael, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Vertu Honda Durham were great because. Its my first time i bough without seeing the car physically and i have some concerns but the car was exactly same as described. Sales people was very kind and helpful. Having their warranty for 1 year is amazing plus as well. Strongly recommended.
Vertu Honda Durham were great because. Its my first time i bough without seeing the car physically and i have some concerns but the car was exactly same as described. Sales people was very kind and helpful. Having their warranty for 1 year is amazing plus as well. Strongly recommended.
Reply by Dawn Robinson (Dealer) on 29th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Vertu Honda Durham staff were good because I am always made welcome and nothing is too much trouble for the staff
Vertu Honda Durham staff were good because I am always made welcome and nothing is too much trouble for the staff
Reply by Stuart Oliver (Dealer) on 29th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I'd definitely recommend Vertu Honda Durham to friends and family because the sales process offered by Stephen Gosling was excellent, from the initial contact, walk-through video of the car and the test-drive, collection and payment of the vehicle when I collected it.
I'd definitely recommend Vertu Honda Durham to friends and family because the sales process offered by Stephen Gosling was excellent, from the initial contact, walk-through video of the car and the test-drive, collection and payment of the vehicle when I collected it.
Reply by Liza Nicholson (Dealer) on 26th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I was happy with the service at Vertu Honda Durham because the customer service by Martin was outstanding. Thank you so much.
I was happy with the service at Vertu Honda Durham because the customer service by Martin was outstanding. Thank you so much.
Reply by Stuart Oliver (Dealer) on 22nd January 2024:
“Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I had a great experience at Vertu Honda Durham because they were very friendly and helpful.
I had a great experience at Vertu Honda Durham because they were very friendly and helpful.
Reply by Chloe Jefferson (Dealer) on 21st January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”