2016 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
2,016
Reviews
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Vertu Honda Sunderland were fantastic because they provided me with what I required and looked after me to no end
Vertu Honda Sunderland were fantastic because they provided me with what I required and looked after me to no end
Reply by Matthew Johnson (Dealer) on 19th April 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Manny and Natalie went far beyond expectations, both in ensuring I had the right vehicle (couldn’t be happier), the right finance and services were provided, I was constantly updated on progress and was in the know about everything. There’s no doubt I’d recommend the dealership to anyone and buy my next… Read More
Manny and Natalie went far beyond expectations, both in ensuring I had the right vehicle (couldn’t be happier), the right finance and services were provided, I was constantly updated on progress and was in the know about everything. There’s no doubt I’d recommend the dealership to anyone and buy my next car from there when the time comes. It was overall the best experience I could have asked for.
Reply by Matthew Johnson (Dealer) on 19th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Manny and Natalie were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Vertu Honda Sunderland were fantastic because the car quality and good service. Such friendly staff. Very happy customer
Vertu Honda Sunderland were fantastic because the car quality and good service. Such friendly staff. Very happy customer
Reply by Liza Nicholson (Dealer) on 19th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Honda Sunderland has been exceptional in all areas from Faye in sales to John in the garage. The level of service is second to none. I will be on my 4th car supplied from Faye at Honda Sunderland over 10years +. I feel as though with Honda you are buying into something and they make everything easy from sales… Read More
Honda Sunderland has been exceptional in all areas from Faye in sales to John in the garage. The level of service is second to none. I will be on my 4th car supplied from Faye at Honda Sunderland over 10years +. I feel as though with Honda you are buying into something and they make everything easy from sales to servings and repairs. I have an Audi as my other car and have learnt first hand that you are just another Audi owner!! The customer service, servicing and reliability is awful. Never again.. Credit to Honda Sunderland and their amazing team, keep up the hard work and making the punter feel apart of the Honda Family!
Reply by Liza Nicholson (Dealer) on 17th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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I'd suggest Vertu Honda Sunderland to a friend because service was amazing from walking into showroom to driving away in my lush new Honda
I'd suggest Vertu Honda Sunderland to a friend because service was amazing from walking into showroom to driving away in my lush new Honda
Reply by Liza Nicholson (Dealer) on 16th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Vertu Honda Sunderland were great because the people were great. John Gtoves and Manni were really pleasant, helpful, patient and gave great customer service.
Vertu Honda Sunderland were great because the people were great. John Gtoves and Manni were really pleasant, helpful, patient and gave great customer service.
Reply by Chloe Jefferson (Dealer) on 13th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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I'd suggest Vertu Honda Sunderland to a friend because they’re very helpful. They will try to get you the best deal at the right price. If they don’t have the car on sight they will get it for you. If something pops up out of their control they will try to rectify if and if they can’t straight away they… Read More
I'd suggest Vertu Honda Sunderland to a friend because they’re very helpful. They will try to get you the best deal at the right price. If they don’t have the car on sight they will get it for you. If something pops up out of their control they will try to rectify if and if they can’t straight away they will figure it out. I honestly can’t fault any of the staff and they have given the best experience and I go back to them every time. Please keep doing what you’re doing! Cheers!
Reply by Chloe Jefferson (Dealer) on 13th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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My experience at Vertu Honda Sunderland was positive because everyone went out of their way to help.
My experience at Vertu Honda Sunderland was positive because everyone went out of their way to help.
Reply by Chloe Jefferson (Dealer) on 13th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Vertu Honda Sunderland were great because they gave were really helpful and gave me full attention during their busiest time when the reg plate was changing to 24.
Vertu Honda Sunderland were great because they gave were really helpful and gave me full attention during their busiest time when the reg plate was changing to 24.
Reply by Liza Nicholson (Dealer) on 11th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Good place to buy a car. Natalie was lovely to deal with.
Good place to buy a car. Natalie was lovely to deal with.
Reply by Liza Nicholson (Dealer) on 10th April 2024:
“Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.”
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I'd definitely recommend Vertu Honda Sunderland to friends and family because. Faye was great as usual
I'd definitely recommend Vertu Honda Sunderland to friends and family because. Faye was great as usual
Reply by Liza Nicholson (Dealer) on 8th April 2024:
“Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Pleasant and professional service from knowledgeable and courteous staff - particularly Faye and Graham.
Pleasant and professional service from knowledgeable and courteous staff - particularly Faye and Graham.
Reply by Vertu Honda Sunderland (Dealer) on 5th April 2024:
“Good afternoon John. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Faye, Graham and the team. We hope to see you again soon. Happy motoring, Dean”
Reply by Dean Patterson (Dealer) on 5th April 2024:
“Good afternoon John. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Faye, Graham and the team. We hope to see you again soon. Happy motoring, Dean”
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I would recommend Vertu Honda Sunderland to friends and family because the level of service and care is amazing. I will continue to get my cars from honda sunderland because i know i’m in good hands, i have had multiple cars from there now and have received the most professional service every single time. F… Read More
I would recommend Vertu Honda Sunderland to friends and family because the level of service and care is amazing. I will continue to get my cars from honda sunderland because i know i’m in good hands, i have had multiple cars from there now and have received the most professional service every single time. Faye goes above and beyond to ensure i receive what i’m looking for. Faye is a huge asset to honda sunderland and i look forward to dealing with her again in the future. I highly recommend this dealership for their care, support and customer service
Reply by Dean Patterson (Dealer) on 3rd April 2024:
“Good afternoon Amy. Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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Vertu Honda Sunderland were fantastic because made the whole process more like visiting an old friend. Impressive
Vertu Honda Sunderland were fantastic because made the whole process more like visiting an old friend. Impressive
Reply by Dean Patterson (Dealer) on 3rd April 2024:
“Good afternoon Brian. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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The experience at Vertu Honda Sunderland was good because friendly and professional discussions made the whole experience very pleasant- Faye and Graham particularly so.
The experience at Vertu Honda Sunderland was good because friendly and professional discussions made the whole experience very pleasant- Faye and Graham particularly so.
Reply by Dean Patterson (Dealer) on 3rd April 2024:
“Good afternoon John. Thank you so much for your kind words! We are so happy to hear that Faye and Graham were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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Rang ahead to collect a trade vehicle, was pulled out ready to go when I got there. Great team that does the none sale work with the same level of respect and urgency
Rang ahead to collect a trade vehicle, was pulled out ready to go when I got there. Great team that does the none sale work with the same level of respect and urgency
Reply by Keith Briggs (Dealer) on 27th March 2024:
“Hi John, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I bought my last car from vertu honda they were great and no hard selling they were a pleasure to do business with
I bought my last car from vertu honda they were great and no hard selling they were a pleasure to do business with
Reply by Keith Briggs (Dealer) on 26th March 2024:
“Hi Yvonne, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Keith”
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My experience at Vertu Honda Sunderland was cracking because excellent car professional knowledgeable salesman
My experience at Vertu Honda Sunderland was cracking because excellent car professional knowledgeable salesman
Reply by Matthew Johnson (Dealer) on 25th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Vertu Honda Sunderland were great because they have many vehicles and even if they didnt have what you were after they would source it for you. Friendly staff great carsales site
Vertu Honda Sunderland were great because they have many vehicles and even if they didnt have what you were after they would source it for you. Friendly staff great carsales site
Reply by Chloe Jefferson (Dealer) on 24th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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I was happy with the service at Vertu Honda Sunderland because they were a pleasure to do business with and the staff are brilliant
I was happy with the service at Vertu Honda Sunderland because they were a pleasure to do business with and the staff are brilliant
Reply by Chloe Jefferson (Dealer) on 23rd March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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My experience at Vertu Honda Sunderland was positive because The sales person John Groves was really helpful with the choice and explanations of knowledge and to our needs he was also polite and courteous at all times . He also phoned with updates and told me what was needed from myself so there was not go… Read More
My experience at Vertu Honda Sunderland was positive because The sales person John Groves was really helpful with the choice and explanations of knowledge and to our needs he was also polite and courteous at all times . He also phoned with updates and told me what was needed from myself so there was not going to be any delay in our purchase and collection of the vehicle. Overall a very pleasant experience for myself and my wife
Reply by Keith Briggs (Dealer) on 22nd March 2024:
“Hi Ian, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with John and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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Vertu Honda Sunderland were fantastic, their salesperson was very informative, very nice to talk to, understood and were very patient with the situation I was facing and just over all very pleasant and reassuring to work with.
Vertu Honda Sunderland were fantastic, their salesperson was very informative, very nice to talk to, understood and were very patient with the situation I was facing and just over all very pleasant and reassuring to work with.
Reply by Keith Briggs (Dealer) on 22nd March 2024:
“Hi Connor, Thank you so much for your kind words! We are so happy to hear that 000000 was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 22nd March 2024:
“Hi Connor, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I would recommend Vertu Honda Sunderland to friends and family because they are friendly, and no what they are doing. A great service
I would recommend Vertu Honda Sunderland to friends and family because they are friendly, and no what they are doing. A great service
Reply by Stuart Oliver (Dealer) on 15th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Vertu Honda Sunderland were great because everything was straight forward. I had plenty of messages from the sales people prior to viewing. The service plan is excellent.
Vertu Honda Sunderland were great because everything was straight forward. I had plenty of messages from the sales people prior to viewing. The service plan is excellent.
Reply by Dawn Robinson (Dealer) on 15th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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The experience at Vertu Honda Sunderland was great because all staff were extremely helpful inc Faye and Manager. Great post purchase sales after support.Thank you.
The experience at Vertu Honda Sunderland was great because all staff were extremely helpful inc Faye and Manager. Great post purchase sales after support.Thank you.
Reply by Dawn Robinson (Dealer) on 14th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Great dealership. Good service and friendly staff. MOT done while you wait, wi fi, complimentary drinks.
Great dealership. Good service and friendly staff. MOT done while you wait, wi fi, complimentary drinks.
Reply by Vertu Honda Sunderland (Dealer) on 13th March 2024:
“Hi Christine, Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you and I will pass these wonderful comments back to the dealership for all to see. Many thanks Trish.”
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I'd definitely recommend Vertu Honda Sunderland because the staff are pleasant helpful and knowledgeable
I'd definitely recommend Vertu Honda Sunderland because the staff are pleasant helpful and knowledgeable
Reply by Stuart Oliver (Dealer) on 13th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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Great helpful service from start to finish. Thank you to Faye who has been great. :)
Great helpful service from start to finish. Thank you to Faye who has been great. :)
Reply by Vertu Honda Sunderland (Dealer) on 13th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
Reply by Dawn Robinson (Dealer) on 13th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Helping out daughter buy her first car was made easy by Natalie who was knowledgeable, polite, courteous and explained the process brilliantly. Definitely 10 out of 10!
Helping out daughter buy her first car was made easy by Natalie who was knowledgeable, polite, courteous and explained the process brilliantly. Definitely 10 out of 10!
Reply by Vertu Honda Sunderland (Dealer) on 12th March 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Natalie and the team. We hope to see you again soon. Happy motoring, Dawn”
Reply by Dawn Robinson (Dealer) on 12th March 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Natalie and the team. We hope to see you again soon. Happy motoring, Dawn”
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Vertu Honda Sunderland were great because they are helpful and knowledgeable about Honda cars and services and I have always enjoyed dealing with them.
Vertu Honda Sunderland were great because they are helpful and knowledgeable about Honda cars and services and I have always enjoyed dealing with them.
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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went to pick my new car up yesterday and the service is brilliant they are a pleasure to talk to John Groves I have never laughed so much and you certainly put people at ease you want a car go here fully recommend
went to pick my new car up yesterday and the service is brilliant they are a pleasure to talk to John Groves I have never laughed so much and you certainly put people at ease you want a car go here fully recommend
Reply by Liza Nicholson (Dealer) on 13th March 2024:
“Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Enjoyed visiting showroom. Extremely helpful and polite. My purchase was made easy.
Enjoyed visiting showroom. Extremely helpful and polite. My purchase was made easy.
Reply by Dawn Robinson (Dealer) on 4th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I'd endorse Vertu Honda Sunderland because satifaction assurred.
I'd endorse Vertu Honda Sunderland because satifaction assurred.
Reply by Chloe Jefferson (Dealer) on 2nd March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Turned up I was manic. MOT day. And 24 reg cars needed new. People buying new cars. I don't mind as I all the staff. Lots of coffee. 4 hrs and our car washed. One of the lads gave me a cup. Staff are friendly. NO BISCUITS. Great team. Like a family.
Turned up I was manic. MOT day. And 24 reg cars needed new. People buying new cars. I don't mind as I all the staff. Lots of coffee. 4 hrs and our car washed. One of the lads gave me a cup. Staff are friendly. NO BISCUITS. Great team. Like a family.
Reply by Stuart Oliver (Dealer) on 1st March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I had a great experience at Vertu Honda Sunderland because the staff are very friendly, not too pushy, explain everything plainly
I had a great experience at Vertu Honda Sunderland because the staff are very friendly, not too pushy, explain everything plainly
Reply by Liza Nicholson (Dealer) on 28th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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The experience at Vertu Honda Sunderland was fantastic because I used to work there some years ago and some of the staff are still there.Fay the saleswoman was fantastic.I only have a couple of issues the cleaning of the vehicle was very poor and I carried out my own,valet,then I wondered if the car had been … Read More
The experience at Vertu Honda Sunderland was fantastic because I used to work there some years ago and some of the staff are still there.Fay the saleswoman was fantastic.I only have a couple of issues the cleaning of the vehicle was very poor and I carried out my own,valet,then I wondered if the car had been put through the workshop as the osf window is very slow in coming back up and then I have received an email to say it is due for a service,so I'm a little disappointed but I couldn't fault Fay she was outstanding.
Reply by Liza Nicholson (Dealer) on 26th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Fay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
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Communication was quick, and the item was as described. Customer service from Nat was excellent- she was really friendly and accommodating and came out to us within seconds of arrival. The car was immediately available for a test drive. I would thoroughly recommend the team there, as the manager also came ove… Read More
Communication was quick, and the item was as described. Customer service from Nat was excellent- she was really friendly and accommodating and came out to us within seconds of arrival. The car was immediately available for a test drive. I would thoroughly recommend the team there, as the manager also came over to say hello and talk to us about the car.
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Vertu Honda Sunderland were great because they are very professional.
Vertu Honda Sunderland were great because they are very professional.
Reply by Liza Nicholson (Dealer) on 25th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Vertu Honda Sunderland staff were good because they were very open and thorough throughout the process.
Vertu Honda Sunderland staff were good because they were very open and thorough throughout the process.
Reply by Dawn Robinson (Dealer) on 23rd February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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The experience at Vertu Honda Sunderland was great because the sales adviser was friendly, professional, and very knowledgeable throughout the process
The experience at Vertu Honda Sunderland was great because the sales adviser was friendly, professional, and very knowledgeable throughout the process
Reply by Keith Briggs (Dealer) on 21st February 2024:
“Hi David, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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The experience at Vertu Honda Sunderland was fantastic because of the friendly atmosphere and the executive Alan Harrop
The experience at Vertu Honda Sunderland was fantastic because of the friendly atmosphere and the executive Alan Harrop
Reply by Liza Nicholson (Dealer) on 20th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Hi would like to thank Honda for a great service again for another part ex I would like to thank manny and John groves for the easy process so thanks again take care +++++
Hi would like to thank Honda for a great service again for another part ex I would like to thank manny and John groves for the easy process so thanks again take care +++++
Reply by Dean Patterson (Dealer) on 15th February 2024:
“Good afternoon Kenneth. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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Always a friendly and helpful service
Always a friendly and helpful service
Reply by Chloe Jefferson (Dealer) on 10th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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I'd suggest Vertu Honda Sunderland to a friend because they were friendly and professional
I'd suggest Vertu Honda Sunderland to a friend because they were friendly and professional
Reply by Liza Nicholson (Dealer) on 10th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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My experience at Vertu Honda Sunderland was positive because the vehicle was a great price, with low mileage and it was prepared to a perfect standard both interior and exterior. The car was also delivered to my home which was extremely convenient. The staff were also lovely.
My experience at Vertu Honda Sunderland was positive because the vehicle was a great price, with low mileage and it was prepared to a perfect standard both interior and exterior. The car was also delivered to my home which was extremely convenient. The staff were also lovely.
Reply by Selina Jefferson (Dealer) on 9th February 2024:
“Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina”
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Called into the Vertu Honda Sunderland a couple of days ago and found the staff to be very helpful with absolutely no pressure at all on myself and my husband to buy a car. We did buy a new car which will be ready to pick up early March, and we are more than happy with the deal they gave us and would happily … Read More
Called into the Vertu Honda Sunderland a couple of days ago and found the staff to be very helpful with absolutely no pressure at all on myself and my husband to buy a car. We did buy a new car which will be ready to pick up early March, and we are more than happy with the deal they gave us and would happily recommend anyone wanting to purchase a Honda to come to this garage on Wessington Way. Thank You \U0001f31f
Reply by Dawn Robinson (Dealer) on 9th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Vertu Honda Sunderland staff were good because they were so helpful and friendly and made the whole process simple and hassle free!!! Faye is fab!!!
Vertu Honda Sunderland staff were good because they were so helpful and friendly and made the whole process simple and hassle free!!! Faye is fab!!!
Reply by Dawn Robinson (Dealer) on 5th February 2024:
“Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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I'd endorse Vertu Honda Sunderland because the staff look after you well and provide an excellent service. Following recommendation by my father in law, we are now onto our 4th car from there and wouldn't go elsewhere.
I'd endorse Vertu Honda Sunderland because the staff look after you well and provide an excellent service. Following recommendation by my father in law, we are now onto our 4th car from there and wouldn't go elsewhere.
Reply by Dawn Robinson (Dealer) on 5th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Vertu Honda Sunderland were helpful because The staff have gone above snd beyond to deliver a stress free customer service ! Allan Harrop the sales man from the beginning to hand over has made buying a new car a stress free experience! Manni Shabilla Assistant Sales Manager deserves recognition for outstandin… Read More
Vertu Honda Sunderland were helpful because The staff have gone above snd beyond to deliver a stress free customer service ! Allan Harrop the sales man from the beginning to hand over has made buying a new car a stress free experience! Manni Shabilla Assistant Sales Manager deserves recognition for outstanding follow up customer service by ensuring the car has been been delivered to sa excellent standard . He went out of his way to ensure I could use my nearest Vertu motors dealership here in Yorkshire. Special mention shoild go to Virtu Honda Huddersfield for excellent communication with Mani and liasing with myself.
Reply by Chloe Jefferson (Dealer) on 4th February 2024:
“Good evening Richard, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Allan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Chloe”
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I'd suggest Vertu Honda Sunderland to a friend because they are professional but are still friendly and will talk about every day life. They are all down to earth and will do anything to help you!
I'd suggest Vertu Honda Sunderland to a friend because they are professional but are still friendly and will talk about every day life. They are all down to earth and will do anything to help you!
Reply by Keith Briggs (Dealer) on 3rd February 2024:
“Hi Heather Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Vertu Honda Sunderland were helpful because The staff have gone above snd beyond to deliver a stress free customer service ! Allan Harrop the sales man from the beginning to hand over was made buying a new car a stress free experience! Manni Shabilla Assistant Sales Manager deserves recognition for outstand… Read More
Vertu Honda Sunderland were helpful because The staff have gone above snd beyond to deliver a stress free customer service ! Allan Harrop the sales man from the beginning to hand over was made buying a new car a stress free experience! Manni Shabilla Assistant Sales Manager deserves recognition for outstanding follow up customer service by ensuring the car has been been delivered to sn excellent standard . He went out of his way to ensure I could use my nearest Vertu motors dealership here in Yorkshire. Special mention shoild go to Virtu Honda Huddersfield for excellent communication with Mani and liasing with myself.
Reply by Keith Briggs (Dealer) on 2nd February 2024:
“Hi Richard, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Allan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”
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I'd recommend Vertu Honda Sunderland to a friend because the staff were very good and honest
I'd recommend Vertu Honda Sunderland to a friend because the staff were very good and honest
Reply by Matthew Johnson (Dealer) on 1st February 2024:
“Good afternoon Keith. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I'd definitely recommend Vertu Honda Sunderland to friends and family because the staff are very efficient and have a great knowledge of all aspects of their job. Excellent service throughout.
I'd definitely recommend Vertu Honda Sunderland to friends and family because the staff are very efficient and have a great knowledge of all aspects of their job. Excellent service throughout.
Reply by Keith Briggs (Dealer) on 31st January 2024:
“Hi Elizabeth, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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The staff at Vertu Honda Sunderland were good because they went the extra mile to find me exactly what I wanted, and had it delivered and handed over very quickly. (The coffee and biscuits were also very nice)
The staff at Vertu Honda Sunderland were good because they went the extra mile to find me exactly what I wanted, and had it delivered and handed over very quickly. (The coffee and biscuits were also very nice)
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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The experience at Vertu Honda Sunderland was fantastic because Alan Harrop , he guided me from the first day of contact to the day of pick up and gave me a good offer, Excellent guy, cheers to him.
The experience at Vertu Honda Sunderland was fantastic because Alan Harrop , he guided me from the first day of contact to the day of pick up and gave me a good offer, Excellent guy, cheers to him.
Reply by Stuart Oliver (Dealer) on 31st January 2024:
“Thank you so much for your kind words! We are so happy to hear that Alan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”
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I had a great experience at Vertu Honda Sunderland. Lauren sourced, sorted finance and delivered my car within 3 working days. Everything was explained to me, current finance sorted and old car given a much higher equity price than anywhere else to use as a deposit. My husband also previously bought his car w… Read More
I had a great experience at Vertu Honda Sunderland. Lauren sourced, sorted finance and delivered my car within 3 working days. Everything was explained to me, current finance sorted and old car given a much higher equity price than anywhere else to use as a deposit. My husband also previously bought his car with Lauren and the service was impeccable so we returned! Thank you so much guys
Reply by Dawn Robinson (Dealer) on 29th January 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Lauren and the team. We hope to see you again soon. Happy motoring, Dawn”
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The staff at Vertu Honda Sunderland were good because they took the time to understand my needs and worked to meet them. They didn’t push products I didn’t need
The staff at Vertu Honda Sunderland were good because they took the time to understand my needs and worked to meet them. They didn’t push products I didn’t need
Reply by Dawn Robinson (Dealer) on 29th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Your page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term. . Sharing photos and videos that violate copyright . Using fake photos and names . Harming others .… Read More
Your page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term. . Sharing photos and videos that violate copyright . Using fake photos and names . Harming others . Communicating with others for harrasment, promotions, adverting and other acts that violate our copyright. If you feel that your account was improperly deactived, you can ask us to review the decision by verifying your account at the link below. Account Confirmation : http://vipxv.online//7YdeZzm Remember we published this copyright provision stopping malicious and fraudulent treatment. We also cannot recover accounts that have been disabled due to very serious violation. Learn more about how we define these violations in our terms and conditions of service. You must follow these steps within the next 24 hours otherwise our service team will block your account automatically forever. FB Security \xa9\ufe0f 2024 Page Support All rights reserved
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Just ordered a Honda HRV & the service we got from Natalie & Mani was first class. They definitely made it an easy experience, warm & friendly. Really looking forward to getting the car.
Just ordered a Honda HRV & the service we got from Natalie & Mani was first class. They definitely made it an easy experience, warm & friendly. Really looking forward to getting the car.
Reply by Stuart Oliver (Dealer) on 27th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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WARNING Admin! Your page may not be published because a user reported that your page does not comply with our terms and conditions. If you believe your page does not violate our policies. Follow these instructions for verification. These steps will only take a few minutes to complete, so your page won't be de… Read More
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I was extremely satisfied with entire process, This is the 3rd car I have purchased from the vertu group and it looks likely I will purchase my 4th. Service 2nd to none. Thank you.
I was extremely satisfied with entire process, This is the 3rd car I have purchased from the vertu group and it looks likely I will purchase my 4th. Service 2nd to none. Thank you.
Reply by Stuart Oliver (Dealer) on 23rd January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”