878 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

878

Reviews

95
Overall Satisfaction
99
Would Recommend
  • I'd recommend Bristol Street Ford Birmingham because THEY ARE GREAT

    I'd recommend Bristol Street Ford Birmingham because THEY ARE GREAT

  • Bristol Street Ford Birmingham were helpful because the sales man Mark Selby was helpful all the way through, even though it took me months to get round to buying my cat

    Bristol Street Ford Birmingham were helpful because the sales man Mark Selby was helpful all the way through, even though it took me months to get round to buying my cat

  • I was happy with the service at Bristol Street Ford Birmingham because Gavin, who took care of my sale, was the perfect balance between polite engagement and pushy salesmen. I did not feel pressured at all by him and as a result was able to go for the additional extras; that was purely due to his character. T… Read More

    I was happy with the service at Bristol Street Ford Birmingham because Gavin, who took care of my sale, was the perfect balance between polite engagement and pushy salesmen. I did not feel pressured at all by him and as a result was able to go for the additional extras; that was purely due to his character. There are many other sales folk who would put me off and have the ability to shut down my want to spend a little more money than expected on further products but Gavin struck it right. His after sales care has gone the extra mile with a slight issue the car was having, and he has that all sorted for me. I appreciated going the extra mile to ensure that I walked away with a working sat-nav despite the pickup of the car being after office hours for those who look after the Nav cards. Thankyou

  • I'd endorse Bristol Street Ford Birmingham because they were friendly and helpful and made my experience of buying my first proper car even better!! Special thanks to Gavin for being so fabulous!

    I'd endorse Bristol Street Ford Birmingham because they were friendly and helpful and made my experience of buying my first proper car even better!! Special thanks to Gavin for being so fabulous!

  • Bristol Street Ford Birmingham were fantastic because the whole process was made problem free quick and easy, due to the the profesionalism and friendly service given by Mark Selby.

    Bristol Street Ford Birmingham were fantastic because the whole process was made problem free quick and easy, due to the the profesionalism and friendly service given by Mark Selby.

  • My experience at Bristol Street Ford Birmingham was memorable because every step was very straight forward and our salesman, Mark, was excellent. Very pleased with the service.

    My experience at Bristol Street Ford Birmingham was memorable because every step was very straight forward and our salesman, Mark, was excellent. Very pleased with the service.

  • My experience at Bristol Street Ford Birmingham was positive because EVER ONE IS SO HELPFULL.

    My experience at Bristol Street Ford Birmingham was positive because EVER ONE IS SO HELPFULL.

  • Mark Selby and james moore and best people to deal with there dont sell you what you dont need and allways anser their phone at work or out of hours priceless

    Mark Selby and james moore and best people to deal with there dont sell you what you dont need and allways anser their phone at work or out of hours priceless

  • My experience at Bristol Street Ford Birmingham was very good, we were given enough space to think and chose. I will definitely recommend Bristol Street Motors to anyone who wants a car or a different service

    My experience at Bristol Street Ford Birmingham was very good, we were given enough space to think and chose. I will definitely recommend Bristol Street Motors to anyone who wants a car or a different service

  • Bristol Street Ford Birmingham staff were good because they show a great deal of attention to customers requirements,and with a friendly attitude throughout.

    Bristol Street Ford Birmingham staff were good because they show a great deal of attention to customers requirements,and with a friendly attitude throughout.

  • My experience at Bristol Street Ford Birmingham was memorable because the sales man was very helpful and I didnt feel like he was pushing me to make a decision there and then.

    My experience at Bristol Street Ford Birmingham was memorable because the sales man was very helpful and I didnt feel like he was pushing me to make a decision there and then.

  • I'd suggest Bristol Street Ford Birmingham to a friend because the salesman mark selby explained to me and my partner everything we needed to know about car finance as we did not know before and helped us choose the best car possible with the best mileage ,age, colour etc. We couldn't have asked for a better … Read More

    I'd suggest Bristol Street Ford Birmingham to a friend because the salesman mark selby explained to me and my partner everything we needed to know about car finance as we did not know before and helped us choose the best car possible with the best mileage ,age, colour etc. We couldn't have asked for a better sales rep to help us with our decision in purchasing the financed vehicle. All in all great experience and really good staff and customer service & great deals/offers!

  • I'd recommend Bristol Street Ford Birmingham to a friend because they were all friendly and helpful, especially my salesman which was Mark Selby he went an extra mile to make sure i got what i needed and i did leave the dealership with a smile. Travelled from London, was welcomed by Mark with drinks and snack… Read More

    I'd recommend Bristol Street Ford Birmingham to a friend because they were all friendly and helpful, especially my salesman which was Mark Selby he went an extra mile to make sure i got what i needed and i did leave the dealership with a smile. Travelled from London, was welcomed by Mark with drinks and snacks, he explained everything clearly and thoroughly. He gave me a lot of help he also gave up his spare time to try give me help. I would definitely recommend Bristol Street Ford Birmingham, i already have.

  • I would recommend Bristol Street Ford Birmingham to friends and family because the service I received was fantastic, they had exactly what I wanted at a great price I am very pleased with the whole experience, the salesperson was extremely helpful and thoroughly explained everything I needed to know the servi… Read More

    I would recommend Bristol Street Ford Birmingham to friends and family because the service I received was fantastic, they had exactly what I wanted at a great price I am very pleased with the whole experience, the salesperson was extremely helpful and thoroughly explained everything I needed to know the service I received was brilliant.

  • Bristol Street Ford Birmingham staff were good because Mark was very helpful and took time to explain everything clearly.

    Bristol Street Ford Birmingham staff were good because Mark was very helpful and took time to explain everything clearly.

  • I'd definitely recommend Bristol Street Ford Birmingham because the staff were very nice and friendly and i got what i wanted

    I'd definitely recommend Bristol Street Ford Birmingham because the staff were very nice and friendly and i got what i wanted

  • The experience at Bristol Street Ford Birmingham was good because I had recently been there for a quote from a different sales person and was not happy with the service but Lorraine changed my mind completely she kept in contact with me through the whole process as this was my first car. If it wasn't for the … Read More

    The experience at Bristol Street Ford Birmingham was good because I had recently been there for a quote from a different sales person and was not happy with the service but Lorraine changed my mind completely she kept in contact with me through the whole process as this was my first car. If it wasn't for the service from Lorraine I would not of been returning to Bristol street due to previous experience.

  • The experience at Bristol Street Ford Birmingham was good because they listened to our needs and and suggested the perfect car for us. Their attention to detail was second to none and made us all feel really welcome, excellent service, Gavin couldn't have been anymore helpful. Have already recommended to frie… Read More

    The experience at Bristol Street Ford Birmingham was good because they listened to our needs and and suggested the perfect car for us. Their attention to detail was second to none and made us all feel really welcome, excellent service, Gavin couldn't have been anymore helpful. Have already recommended to friends and family and will return again when it's time to upgrade.

  • My experience at Bristol Street Ford Birmingham was cracking because the staff were amazingly friendly and helped me find the best offer.

    My experience at Bristol Street Ford Birmingham was cracking because the staff were amazingly friendly and helped me find the best offer.

  • I had a wonderful experience with Lorrane Ludlow. She was able to help with all of my requirements and appreciated every bit of help I had with her.

    I had a wonderful experience with Lorrane Ludlow. She was able to help with all of my requirements and appreciated every bit of help I had with her.

  • Bristol Street Ford Birmingham were great because the salesman was excellent and friendly, as were other staff I encountered

    Bristol Street Ford Birmingham were great because the salesman was excellent and friendly, as were other staff I encountered

  • I'd definitely recommend Bristol Street Ford Birmingham to friends and family because the staff are helpful and friendly and very knowledgeable.

    I'd definitely recommend Bristol Street Ford Birmingham to friends and family because the staff are helpful and friendly and very knowledgeable.

  • I'd definitely recommend Bristol Street Ford Birmingham because Calvin went out of his way to help us unlike one Bristol street motors franchise in Kings norton which did not.

    I'd definitely recommend Bristol Street Ford Birmingham because Calvin went out of his way to help us unlike one Bristol street motors franchise in Kings norton which did not.

  • I'd definitely recommend Bristol Street Ford Birmingham to friends and family because my sales person Lorraine was very helpful, helpful, honest.

    I'd definitely recommend Bristol Street Ford Birmingham to friends and family because my sales person Lorraine was very helpful, helpful, honest.

  • I'd recommend Bristol Street Ford Birmingham to a friend because the selection, quality and buying experience is second to none, we will certainly look to buy again.

    I'd recommend Bristol Street Ford Birmingham to a friend because the selection, quality and buying experience is second to none, we will certainly look to buy again.

  • I was pleased with Bristol Street Ford Birmingham and would recommend them because the process was quick and easy. My sales rep Damien was amazing, the car I initially had my eye on was already sold in the dealership. Within minutes Damien had found a similar one online and arranged for it to be sent over wit… Read More

    I was pleased with Bristol Street Ford Birmingham and would recommend them because the process was quick and easy. My sales rep Damien was amazing, the car I initially had my eye on was already sold in the dealership. Within minutes Damien had found a similar one online and arranged for it to be sent over within the week. I also got in on time for the 0% finance offer which was a bonus! This is the third car my family has bought from them and I would happily recommend.

  • I'd definitely recommend Bristol Street Ford Birmingham to friends and family because they did everything I asked and more.

    I'd definitely recommend Bristol Street Ford Birmingham to friends and family because they did everything I asked and more.

  • The staff at Bristol Street Ford Birmingham were good because they did try and go the extra mile.

    The staff at Bristol Street Ford Birmingham were good because they did try and go the extra mile.

  • I would recommend Bristol Street Ford Birmingham to friends and family because Mr Mark Selby the salesman I have dealt with him for many years and so has my wife my 2 sons and my mom and he knows what we want and what our expectations are and always deliveries and is always helpful and nothing is ever a issu… Read More

    I would recommend Bristol Street Ford Birmingham to friends and family because Mr Mark Selby the salesman I have dealt with him for many years and so has my wife my 2 sons and my mom and he knows what we want and what our expectations are and always deliveries and is always helpful and nothing is ever a issue with Mr Selby and would recommend him to anyone.

  • My experience at Bristol Street Ford Birmingham was memorable because the sales person made the whole experience worthwhile. Well done Lorraine Ludlow

    My experience at Bristol Street Ford Birmingham was memorable because the sales person made the whole experience worthwhile. Well done Lorraine Ludlow

  • I'd suggest Bristol Street Ford Birmingham to a friend because you are well looked after with every detail and need on buying a car

    I'd suggest Bristol Street Ford Birmingham to a friend because you are well looked after with every detail and need on buying a car

  • I'd endorse Bristol Street Ford Birmingham because they are friendly and professional, answered all my questions and got me the car I wanted at a price I could afford.

    I'd endorse Bristol Street Ford Birmingham because they are friendly and professional, answered all my questions and got me the car I wanted at a price I could afford.

  • Bristol Street Ford Birmingham were great because the salesman Damien was friendly, helpful, made the whole process easy and seamless with a very quick handover from purchase. Damien was really nice and communicated with me on all aspects of the process which was great.

    Bristol Street Ford Birmingham were great because the salesman Damien was friendly, helpful, made the whole process easy and seamless with a very quick handover from purchase. Damien was really nice and communicated with me on all aspects of the process which was great.

  • The experience at Bristol Street Ford Birmingham was good because our salesperson Mark Shelby was excellent from start to finish The vehicle is perfect for our needs.

    The experience at Bristol Street Ford Birmingham was good because our salesperson Mark Shelby was excellent from start to finish The vehicle is perfect for our needs.

  • Mark Selby was so helpful. Everyone we have spoken to when talking about our new car we have told them about Mark and if they go to ask for Mark. He was great.

    Mark Selby was so helpful. Everyone we have spoken to when talking about our new car we have told them about Mark and if they go to ask for Mark. He was great.

  • Bristol Street Ford Birmingham were great because Mark selby is one of a kind ,he was first class with his customer service,and went out of his way to support me with the ciustomer experiance,well done!

    Bristol Street Ford Birmingham were great because Mark selby is one of a kind ,he was first class with his customer service,and went out of his way to support me with the ciustomer experiance,well done!

  • I'd recommend Bristol Street Ford Birmingham because I have found them to be extremely helpful and friendly

    I'd recommend Bristol Street Ford Birmingham because I have found them to be extremely helpful and friendly

  • I'd recommend Bristol Street Ford Birmingham to anyone because they were very friendly and were very helpful when I was being indecisive! I felt that Damian William's went above and beyond what I expected, from choosing a car and all the way through to delivery! Brilliant service, brilliant communication, po… Read More

    I'd recommend Bristol Street Ford Birmingham to anyone because they were very friendly and were very helpful when I was being indecisive! I felt that Damian William's went above and beyond what I expected, from choosing a car and all the way through to delivery! Brilliant service, brilliant communication, positive welcoming atmosphere! Could not have asked for more! Very very happy! Thank you!

  • I'd definitely recommend Bristol Street Ford Birmingham because the sales team are very helpful. After just specking to Warren about what i wanted, he found me a car that was right for me and a great deal. Everything was smooth and it was nice of him to show me details and features on the car, and called me t… Read More

    I'd definitely recommend Bristol Street Ford Birmingham because the sales team are very helpful. After just specking to Warren about what i wanted, he found me a car that was right for me and a great deal. Everything was smooth and it was nice of him to show me details and features on the car, and called me to see how i was getting on after. I will be getting my cars from here from now on. Thank you!

  • The staff at Bristol Street Ford Birmingham were good because friendly and helpful

    The staff at Bristol Street Ford Birmingham were good because friendly and helpful

  • My experience at Bristol Street Ford Birmingham was memorable because the sales team had a friendly and helpful manner,there was no overbearing sales talk from the sales team you could wonder around and look at the cars,when approached the salesman had excellent knowledge and advice about the cars.

    My experience at Bristol Street Ford Birmingham was memorable because the sales team had a friendly and helpful manner,there was no overbearing sales talk from the sales team you could wonder around and look at the cars,when approached the salesman had excellent knowledge and advice about the cars.

  • Bristol Street Ford Birmingham were great because i had the car within a week

    Bristol Street Ford Birmingham were great because i had the car within a week

  • I was pleased with Bristol Street Ford Birmingham and would recommend them because very helpful 0% interest

    I was pleased with Bristol Street Ford Birmingham and would recommend them because very helpful 0% interest

  • Lorraine helped me find the best deal which suited me and got things wrapped up very quickly. Could ask for much more, 10/10.

    Lorraine helped me find the best deal which suited me and got things wrapped up very quickly. Could ask for much more, 10/10.

  • I was pleased with Bristol Street Ford Birmingham and would recommend them because very good sales person

    I was pleased with Bristol Street Ford Birmingham and would recommend them because very good sales person

  • Bristol Street Ford Birmingham were helpful because our Salesperson Mark Selby always takes the time to understand what we are looking for and always finds the right car

    Bristol Street Ford Birmingham were helpful because our Salesperson Mark Selby always takes the time to understand what we are looking for and always finds the right car

  • The experience at Bristol Street Ford Birmingham was fantastic because they are not pushy explain everything to you and give a good service

    The experience at Bristol Street Ford Birmingham was fantastic because they are not pushy explain everything to you and give a good service

  • Bristol Street Ford Birmingham were fantastic because the salesperson Calvin Mckenn was very good and he kept me up to date.

    Bristol Street Ford Birmingham were fantastic because the salesperson Calvin Mckenn was very good and he kept me up to date.