934 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

934

Reviews

94
Overall Satisfaction
94
Would Recommend
  • I'd definitely recommend Bristol Street Ford Birmingham because i got a good car that fit my needs and my budget perfectly, and the staff were overly helpful

    I'd definitely recommend Bristol Street Ford Birmingham because i got a good car that fit my needs and my budget perfectly, and the staff were overly helpful

  • I'd suggest Bristol Street Ford Birmingham to a friend because they go the extra mile in customer care.

    I'd suggest Bristol Street Ford Birmingham to a friend because they go the extra mile in customer care.

  • I find them completely open and honest. They are totally clear about all the paper work and make me feel like the most important customer

    I find them completely open and honest. They are totally clear about all the paper work and make me feel like the most important customer

  • I'd endorse Bristol Street Ford Birmingham because brill place

    I'd endorse Bristol Street Ford Birmingham because brill place

  • Overall excellent.

    Overall excellent.

  • Bristol Street Ford Birmingham were really helpful and I'd recommend them because they were very helpful , made my time I spent their very comfortable and pleasant

    Bristol Street Ford Birmingham were really helpful and I'd recommend them because they were very helpful , made my time I spent their very comfortable and pleasant

  • Quick and easy

    Quick and easy

  • The experience at Bristol Street Ford Birmingham was great because the staff were extremely friendly and helpful and I completely trust them to provide great service

    The experience at Bristol Street Ford Birmingham was great because the staff were extremely friendly and helpful and I completely trust them to provide great service

  • The experience at Bristol Street Ford Birmingham was fantastic because the personnel Ms Ludlow was very good and was kind to stay late and deliver the car, even though I came late. The entire proceedings was well organised.

    The experience at Bristol Street Ford Birmingham was fantastic because the personnel Ms Ludlow was very good and was kind to stay late and deliver the car, even though I came late. The entire proceedings was well organised.

  • Bristol Street Ford Birmingham were fantastic because they provide excellent client service and want to find the best car for their customers.

    Bristol Street Ford Birmingham were fantastic because they provide excellent client service and want to find the best car for their customers.

  • The experience at Bristol Street Ford Birmingham was great because Mark wasn't overly pushy, helped with the right deal and kept in touch to ensure a smooth process

    The experience at Bristol Street Ford Birmingham was great because Mark wasn't overly pushy, helped with the right deal and kept in touch to ensure a smooth process

  • Bristol Street Ford Birmingham were helpful because we have bought several vehicles from BSM and all have been reliable.

    Bristol Street Ford Birmingham were helpful because we have bought several vehicles from BSM and all have been reliable.

  • I'd suggest Bristol Street Ford Birmingham to a friend because the service was exceptional. Damian has been really fantastic both during the sales process and in after sales service since. I am very happy with the car I bought and with the 0% finance deal.

    I'd suggest Bristol Street Ford Birmingham to a friend because the service was exceptional. Damian has been really fantastic both during the sales process and in after sales service since. I am very happy with the car I bought and with the 0% finance deal.

  • Bristol Street Ford Birmingham staff were good because they were friendly and helpful- not in the least intimidating or pushy. ( e.g I said early on that I would be buying the vehicle cash and would not be interested in finance. I know of instances where customers have been pressured to take finance )

    Bristol Street Ford Birmingham staff were good because they were friendly and helpful- not in the least intimidating or pushy. ( e.g I said early on that I would be buying the vehicle cash and would not be interested in finance. I know of instances where customers have been pressured to take finance )

  • I had a great experience at Bristol Street Ford Birmingham because as always prompt and efficient Mark Selby has everything ready for purchase. Car is everything I asked for and everything went smoothly . Thank you

    I had a great experience at Bristol Street Ford Birmingham because as always prompt and efficient Mark Selby has everything ready for purchase. Car is everything I asked for and everything went smoothly . Thank you

  • I had a great experience at Bristol Street Ford Birmingham because everything was explained in detail

    I had a great experience at Bristol Street Ford Birmingham because everything was explained in detail

  • The experience at Bristol Street Ford Birmingham was great because customer service was very friendly and comforting in the sense that you are spending money a vehicle so trusting someone with being able to advise the best deal is a must. And thats what i believe i got for a first time car buyer.

    The experience at Bristol Street Ford Birmingham was great because customer service was very friendly and comforting in the sense that you are spending money a vehicle so trusting someone with being able to advise the best deal is a must. And thats what i believe i got for a first time car buyer.

  • Bristol Street Ford Birmingham were fantastic because , attentive staff, friendly, not pushy. Handover was simple and well explained

    Bristol Street Ford Birmingham were fantastic because , attentive staff, friendly, not pushy. Handover was simple and well explained

  • I'd recommend Bristol Street Ford Birmingham to anyone because I found the staff friendly and helpful and the service given was excellent.

    I'd recommend Bristol Street Ford Birmingham to anyone because I found the staff friendly and helpful and the service given was excellent.

  • Bristol Street Ford Birmingham especially Lorraine looked after us from the moment we got there, nice place nice lady and nice cars.

    Bristol Street Ford Birmingham especially Lorraine looked after us from the moment we got there, nice place nice lady and nice cars.

  • Bristol Street Ford Birmingham were fantastic because I had very good experience on my visit. Mark Selby was very nice and very diligent.

    Bristol Street Ford Birmingham were fantastic because I had very good experience on my visit. Mark Selby was very nice and very diligent.

  • I'd recommend Bristol Street Ford Birmingham because they restored my faith in dealers after having a bad experience with my local store

    I'd recommend Bristol Street Ford Birmingham because they restored my faith in dealers after having a bad experience with my local store

  • The experience at Bristol Street Ford Birmingham was great because Mark Selby is a really top draw salesman and has never steered me wrong in any car I have choosen.

    The experience at Bristol Street Ford Birmingham was great because Mark Selby is a really top draw salesman and has never steered me wrong in any car I have choosen.

  • I was pleased with Bristol Street Ford Birmingham and would recommend them because I found the place to be very professional and clean. Can i just also say Gavin was awesome and answered any questions I had and nothing was too much trouble. Go in and see him because he manages everything for you and explains … Read More

    I was pleased with Bristol Street Ford Birmingham and would recommend them because I found the place to be very professional and clean. Can i just also say Gavin was awesome and answered any questions I had and nothing was too much trouble. Go in and see him because he manages everything for you and explains the car features in depth. He was brilliant.

  • The staff at Bristol Street Ford Birmingham were good because they were helpful from the moment I entered the premises and offered to get drinks and the person I came to see.

    The staff at Bristol Street Ford Birmingham were good because they were helpful from the moment I entered the premises and offered to get drinks and the person I came to see.

  • I'd suggest Bristol Street Ford Birmingham to a friend because costomer service is brilliant. Staff are friendly and every thing was well explained to me. Car name in a very Google condition. Very happy with my purchase. Excellent

    I'd suggest Bristol Street Ford Birmingham to a friend because costomer service is brilliant. Staff are friendly and every thing was well explained to me. Car name in a very Google condition. Very happy with my purchase. Excellent

  • I'd endorse Bristol Street Ford Birmingham because, friendly, very informative, listen to my individual needs

    I'd endorse Bristol Street Ford Birmingham because, friendly, very informative, listen to my individual needs

  • My experience at Bristol Street Ford Birmingham was positive because we had the most amazing service from Mark Selby. He was so helpful and we truly appreciate all his advice and customer care. It can be very stressful especially when you have a tight time frame and also another car to return but his guidance… Read More

    My experience at Bristol Street Ford Birmingham was positive because we had the most amazing service from Mark Selby. He was so helpful and we truly appreciate all his advice and customer care. It can be very stressful especially when you have a tight time frame and also another car to return but his guidance and advice through this process made a huge amount of difference . Than you so very much and we shall definitely not hesitate to return to you in the future.

  • I'd recommend Bristol Street Ford Birmingham to anyone because I have purchased cars in the past and never had a problem. My sales person Mark Selby was polite, professional and a pleasure to deal with. All in all a very pleasant experience.

    I'd recommend Bristol Street Ford Birmingham to anyone because I have purchased cars in the past and never had a problem. My sales person Mark Selby was polite, professional and a pleasure to deal with. All in all a very pleasant experience.

  • I'd recommend Bristol Street Ford Birmingham because the attention I received while looking at the cars was excellent - relaxed, but informative, helpful but not pushy. The current finance deal (0% interest) is a very good deal and I would recommend buy from Bristol Street to anyone looking for a new car. Bri… Read More

    I'd recommend Bristol Street Ford Birmingham because the attention I received while looking at the cars was excellent - relaxed, but informative, helpful but not pushy. The current finance deal (0% interest) is a very good deal and I would recommend buy from Bristol Street to anyone looking for a new car. Bristol Street have been a familiar and trusted supplier of cars in Birmingham for as long as I can remember.

  • I'd endorse Bristol Street Ford Birmingham because the team as a whole are really friendly and they are really patient and helpful with your decisions of vehicles. The dealer I used was amazing he ensured that my car was at it's optimum before handing it over, whilst it was still with them he regularly gave m… Read More

    I'd endorse Bristol Street Ford Birmingham because the team as a whole are really friendly and they are really patient and helpful with your decisions of vehicles. The dealer I used was amazing he ensured that my car was at it's optimum before handing it over, whilst it was still with them he regularly gave me updates on it and once it was handed over he phoned to make sure the car was running smoothly.

  • I'd suggest Bristol Street Ford Birmingham to a friend because they listened to what was important to me and worked with me to find the right car that suited my needs.

    I'd suggest Bristol Street Ford Birmingham to a friend because they listened to what was important to me and worked with me to find the right car that suited my needs.

  • Bristol Street Ford Birmingham were really helpful and I'd recommend them because they they know how customers should be treated and nothing is to much trouble. Things did go wrong with my purchase but that couldn't be helped and Bristol Street Ford did everything they could to resolve the problem.

    Bristol Street Ford Birmingham were really helpful and I'd recommend them because they they know how customers should be treated and nothing is to much trouble. Things did go wrong with my purchase but that couldn't be helped and Bristol Street Ford did everything they could to resolve the problem.

  • Bristol Street Ford Birmingham were fantastic because from start to finish I was looked after and all my questions and concerns were clearly answered! I want to especially recommend Mr. Calvin McKenn who took time to understand my needs and eventually got me a car to suit and he also addressed my concerns… Read More

    Bristol Street Ford Birmingham were fantastic because from start to finish I was looked after and all my questions and concerns were clearly answered! I want to especially recommend Mr. Calvin McKenn who took time to understand my needs and eventually got me a car to suit and he also addressed my concerns without being forceful or pushy at all. He always gave me time to process every information and then allowed me to make my own decisions. He gave me a lot of helpful tips later on especially regarding insurance even though he was off when I called him he was still as helpful as ever. Thank you Bristol Street Motors! I look forward to doing business with you again in the future.

  • I'd definitely recommend Bristol Street Ford Birmingham because of the friendly and helpful staff.

    I'd definitely recommend Bristol Street Ford Birmingham because of the friendly and helpful staff.

  • I'd recommend Bristol Street Ford Birmingham because THEY ARE GREAT

    I'd recommend Bristol Street Ford Birmingham because THEY ARE GREAT

  • Bristol Street Ford Birmingham were helpful because the sales man Mark Selby was helpful all the way through, even though it took me months to get round to buying my cat

    Bristol Street Ford Birmingham were helpful because the sales man Mark Selby was helpful all the way through, even though it took me months to get round to buying my cat

  • I was happy with the service at Bristol Street Ford Birmingham because Gavin, who took care of my sale, was the perfect balance between polite engagement and pushy salesmen. I did not feel pressured at all by him and as a result was able to go for the additional extras; that was purely due to his character. T… Read More

    I was happy with the service at Bristol Street Ford Birmingham because Gavin, who took care of my sale, was the perfect balance between polite engagement and pushy salesmen. I did not feel pressured at all by him and as a result was able to go for the additional extras; that was purely due to his character. There are many other sales folk who would put me off and have the ability to shut down my want to spend a little more money than expected on further products but Gavin struck it right. His after sales care has gone the extra mile with a slight issue the car was having, and he has that all sorted for me. I appreciated going the extra mile to ensure that I walked away with a working sat-nav despite the pickup of the car being after office hours for those who look after the Nav cards. Thankyou

  • I'd endorse Bristol Street Ford Birmingham because they were friendly and helpful and made my experience of buying my first proper car even better!! Special thanks to Gavin for being so fabulous!

    I'd endorse Bristol Street Ford Birmingham because they were friendly and helpful and made my experience of buying my first proper car even better!! Special thanks to Gavin for being so fabulous!

  • Bristol Street Ford Birmingham were fantastic because the whole process was made problem free quick and easy, due to the the profesionalism and friendly service given by Mark Selby.

    Bristol Street Ford Birmingham were fantastic because the whole process was made problem free quick and easy, due to the the profesionalism and friendly service given by Mark Selby.

  • My experience at Bristol Street Ford Birmingham was memorable because every step was very straight forward and our salesman, Mark, was excellent. Very pleased with the service.

    My experience at Bristol Street Ford Birmingham was memorable because every step was very straight forward and our salesman, Mark, was excellent. Very pleased with the service.

  • My experience at Bristol Street Ford Birmingham was positive because EVER ONE IS SO HELPFULL.

    My experience at Bristol Street Ford Birmingham was positive because EVER ONE IS SO HELPFULL.

  • Mark Selby and james moore and best people to deal with there dont sell you what you dont need and allways anser their phone at work or out of hours priceless

    Mark Selby and james moore and best people to deal with there dont sell you what you dont need and allways anser their phone at work or out of hours priceless

  • My experience at Bristol Street Ford Birmingham was very good, we were given enough space to think and chose. I will definitely recommend Bristol Street Motors to anyone who wants a car or a different service

    My experience at Bristol Street Ford Birmingham was very good, we were given enough space to think and chose. I will definitely recommend Bristol Street Motors to anyone who wants a car or a different service

  • Bristol Street Ford Birmingham staff were good because they show a great deal of attention to customers requirements,and with a friendly attitude throughout.

    Bristol Street Ford Birmingham staff were good because they show a great deal of attention to customers requirements,and with a friendly attitude throughout.

  • My experience at Bristol Street Ford Birmingham was memorable because the sales man was very helpful and I didnt feel like he was pushing me to make a decision there and then.

    My experience at Bristol Street Ford Birmingham was memorable because the sales man was very helpful and I didnt feel like he was pushing me to make a decision there and then.

  • I'd suggest Bristol Street Ford Birmingham to a friend because the salesman mark selby explained to me and my partner everything we needed to know about car finance as we did not know before and helped us choose the best car possible with the best mileage ,age, colour etc. We couldn't have asked for a better … Read More

    I'd suggest Bristol Street Ford Birmingham to a friend because the salesman mark selby explained to me and my partner everything we needed to know about car finance as we did not know before and helped us choose the best car possible with the best mileage ,age, colour etc. We couldn't have asked for a better sales rep to help us with our decision in purchasing the financed vehicle. All in all great experience and really good staff and customer service & great deals/offers!

  • I'd recommend Bristol Street Ford Birmingham to a friend because they were all friendly and helpful, especially my salesman which was Mark Selby he went an extra mile to make sure i got what i needed and i did leave the dealership with a smile. Travelled from London, was welcomed by Mark with drinks and snack… Read More

    I'd recommend Bristol Street Ford Birmingham to a friend because they were all friendly and helpful, especially my salesman which was Mark Selby he went an extra mile to make sure i got what i needed and i did leave the dealership with a smile. Travelled from London, was welcomed by Mark with drinks and snacks, he explained everything clearly and thoroughly. He gave me a lot of help he also gave up his spare time to try give me help. I would definitely recommend Bristol Street Ford Birmingham, i already have.

  • I would recommend Bristol Street Ford Birmingham to friends and family because the service I received was fantastic, they had exactly what I wanted at a great price I am very pleased with the whole experience, the salesperson was extremely helpful and thoroughly explained everything I needed to know the servi… Read More

    I would recommend Bristol Street Ford Birmingham to friends and family because the service I received was fantastic, they had exactly what I wanted at a great price I am very pleased with the whole experience, the salesperson was extremely helpful and thoroughly explained everything I needed to know the service I received was brilliant.