1689 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,689

Reviews

93
Overall Satisfaction
95
Would Recommend
  • Bristol Street Ford Cheltenham were fantastic because they were able to meet our needs and we have already recommeneded a family member

    Bristol Street Ford Cheltenham were fantastic because they were able to meet our needs and we have already recommeneded a family member

  • The staff at Bristol Street Ford Cheltenham were good because nothing was too much trouble, everything was explained clearly, car was delivered within 5days even though I live in the Fens, paperwork was done for me ie; taxed and VC5 all in my name, Kelly Griffin drove the car to my home in promised timescale,… Read More

    The staff at Bristol Street Ford Cheltenham were good because nothing was too much trouble, everything was explained clearly, car was delivered within 5days even though I live in the Fens, paperwork was done for me ie; taxed and VC5 all in my name, Kelly Griffin drove the car to my home in promised timescale, and has since phoned to ask if all is ok, extremely good service.

  • My experience at Bristol Street Ford Cheltenham was memorable because of everything I said before he is a asset to your company .

    My experience at Bristol Street Ford Cheltenham was memorable because of everything I said before he is a asset to your company .

  • I would recommend Bristol Street Ford Cheltenham to friends and family because of the wide range of vehicles available at a reasonable price. I have been happy with vehicles purchased in the past.

    I would recommend Bristol Street Ford Cheltenham to friends and family because of the wide range of vehicles available at a reasonable price. I have been happy with vehicles purchased in the past.

  • The experience at Bristol Street Ford Cheltenham was fantastic because the staff were friendly, courteous and helpful.

    The experience at Bristol Street Ford Cheltenham was fantastic because the staff were friendly, courteous and helpful.

  • I would recommend Bristol Street Ford Cheltenham to friends and family because the service and range of cars was superb, thanx

    I would recommend Bristol Street Ford Cheltenham to friends and family because the service and range of cars was superb, thanx

  • I'd definitely recommend Bristol Street Ford Cheltenham because I got a great car, and I had a choice of a few good cars. The car I got was a really good price and was exactly what I was looking for.

    I'd definitely recommend Bristol Street Ford Cheltenham because I got a great car, and I had a choice of a few good cars. The car I got was a really good price and was exactly what I was looking for.

  • The staff at Bristol Street Ford Cheltenham were good because they are professional .

    The staff at Bristol Street Ford Cheltenham were good because they are professional .

  • I'd suggest Bristol Street Ford Cheltenham to a friend because I can't fault the service I received. Lisa was very friendly and very informative.

    I'd suggest Bristol Street Ford Cheltenham to a friend because I can't fault the service I received. Lisa was very friendly and very informative.

  • The experience at Bristol Street Ford Cheltenham was fantastic because we were looked after and everything was explained well as we went along.

    The experience at Bristol Street Ford Cheltenham was fantastic because we were looked after and everything was explained well as we went along.

  • The experience at Bristol Street Ford Cheltenham was great because thiy givme good servises.

    The experience at Bristol Street Ford Cheltenham was great because thiy givme good servises.

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because I had excellent attention from your salesman .

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because I had excellent attention from your salesman .

  • I'd suggest Bristol Street Ford Cheltenham to a friend because the experience was fairly painless.

    I'd suggest Bristol Street Ford Cheltenham to a friend because the experience was fairly painless.

  • Bristol Street Ford Cheltenham were helpful because they we're really patient with me.

    Bristol Street Ford Cheltenham were helpful because they we're really patient with me.

  • I'd recommend Bristol Street Ford Cheltenham to anyone because they are not pushy, priced competitive and took time to listen and advise us on the right car.

    I'd recommend Bristol Street Ford Cheltenham to anyone because they are not pushy, priced competitive and took time to listen and advise us on the right car.

  • I was happy with the service at Bristol Street Ford Cheltenham because Jon was knowledgeable, very helpful, and made me feel welcome, in spite of the heavy rain.

    I was happy with the service at Bristol Street Ford Cheltenham because Jon was knowledgeable, very helpful, and made me feel welcome, in spite of the heavy rain.

  • My experience at Bristol Street Ford Cheltenham was memorable because easy going no pressure

    My experience at Bristol Street Ford Cheltenham was memorable because easy going no pressure

  • The experience at Bristol Street Ford Cheltenham was fantastic because the sales staff were very friendly and efficient especially David. Nothing could be too much trouble. He left me alone with a friend to discuss the car so didn't feel in any way pressured. Explained everything thoroughly and has been in co… Read More

    The experience at Bristol Street Ford Cheltenham was fantastic because the sales staff were very friendly and efficient especially David. Nothing could be too much trouble. He left me alone with a friend to discuss the car so didn't feel in any way pressured. Explained everything thoroughly and has been in contact a couple of times since purchase to make sure I'm satisfied.

  • Bristol Street Ford Cheltenham were fantastic because they are very helpful and not pushy. Customer service was excellent.

    Bristol Street Ford Cheltenham were fantastic because they are very helpful and not pushy. Customer service was excellent.

  • Bristol Street Ford Cheltenham were helpful because nothing was too much trouble and although I live some way from Cheltenham they arranged for both a test drive and then the delivery of the vehicle on time as arranged.

    Bristol Street Ford Cheltenham were helpful because nothing was too much trouble and although I live some way from Cheltenham they arranged for both a test drive and then the delivery of the vehicle on time as arranged.

  • The experience at Bristol Street Ford Cheltenham was good because the salesperson was helpful, the deal straightforward, and experience included no pressure or gimmicks

    The experience at Bristol Street Ford Cheltenham was good because the salesperson was helpful, the deal straightforward, and experience included no pressure or gimmicks

  • I'd recommend Bristol Street Ford Cheltenham to a friend because of the friendly approach and knowledge of my chosen vehicle.

    I'd recommend Bristol Street Ford Cheltenham to a friend because of the friendly approach and knowledge of my chosen vehicle.

  • My experience at Bristol Street Ford Cheltenham was cracking because of the excellent staff attitude, he went above and beyond to help. Nothing was too much trouble and he contacted me throughout.I will definitely recommend to friends and family.

    My experience at Bristol Street Ford Cheltenham was cracking because of the excellent staff attitude, he went above and beyond to help. Nothing was too much trouble and he contacted me throughout.I will definitely recommend to friends and family.

  • I was happy with the service at Bristol Street Ford Cheltenham because The salesman Robbie Bailey was fantastic, he took us through each stage of the purchase in a competent and professional manner.

    I was happy with the service at Bristol Street Ford Cheltenham because The salesman Robbie Bailey was fantastic, he took us through each stage of the purchase in a competent and professional manner.

  • The experience at Bristol Street Ford Cheltenham was good because Stefan talked me through everything I needed to know and I didn't feel pressurised at all.

    The experience at Bristol Street Ford Cheltenham was good because Stefan talked me through everything I needed to know and I didn't feel pressurised at all.

  • Bristol Street Ford Cheltenham staff were good because of First 'new car' purchase (well 2yrs old) for me. A whole new experience and I can't thank Jon Andrews from Cheltenham enough. I know it's his job but he's doing it well. Didn't once feel pressurised or pushed into the sale.I even received 'bubbles'! T… Read More

    Bristol Street Ford Cheltenham staff were good because of First 'new car' purchase (well 2yrs old) for me. A whole new experience and I can't thank Jon Andrews from Cheltenham enough. I know it's his job but he's doing it well. Didn't once feel pressurised or pushed into the sale.I even received 'bubbles'! The new car is perfect for my needs. a change in employment now means the likely hood of a lot of miles covered and was in need of comfort, reliability and definitely not 'mumsie' The Kuga won out.

  • Bristol Street Ford Cheltenham were really helpful and I'd recommend them because of the helpful service from the sales staff.

    Bristol Street Ford Cheltenham were really helpful and I'd recommend them because of the helpful service from the sales staff.

  • I'd recommend Bristol Street Ford Cheltenham because they employ decent, non pushy sales personnel and all my questions were answered.

    I'd recommend Bristol Street Ford Cheltenham because they employ decent, non pushy sales personnel and all my questions were answered.

  • I'd recommend Bristol Street Ford Cheltenham to anyone because David is excellent!!!!! Oh, the cars are great too :)

    I'd recommend Bristol Street Ford Cheltenham to anyone because David is excellent!!!!! Oh, the cars are great too :)

  • The experience at Bristol Street Ford Cheltenham was fantastic because Dan Cooke made sure everything was spot on!!

    The experience at Bristol Street Ford Cheltenham was fantastic because Dan Cooke made sure everything was spot on!!

  • I'd recommend Bristol Street Ford Cheltenham to anyone because they know exactly what your after before you do.

    I'd recommend Bristol Street Ford Cheltenham to anyone because they know exactly what your after before you do.

  • Bristol Street Ford Cheltenham were great because the people are lovely, service was brilliant and the car is spot on. We went a long way out of our way, a few hours and it was totally worth it - I would recommend.

    Bristol Street Ford Cheltenham were great because the people are lovely, service was brilliant and the car is spot on. We went a long way out of our way, a few hours and it was totally worth it - I would recommend.

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because the customer service was amazing! They didn’t have the car we wanted at that dealership so the salesperson went and found us a car to the exact specifications and price range we wanted.

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because the customer service was amazing! They didn’t have the car we wanted at that dealership so the salesperson went and found us a car to the exact specifications and price range we wanted.

  • I'd suggest Bristol Street Ford Cheltenham to a friend because David let me try many cars before I found what I wanted

    I'd suggest Bristol Street Ford Cheltenham to a friend because David let me try many cars before I found what I wanted

  • I'd suggest Bristol Street Ford Cheltenham to a friend because the service, condition and standards of cars shown to me, the price and customer service was above and beyond I couldn't be any happier.

    I'd suggest Bristol Street Ford Cheltenham to a friend because the service, condition and standards of cars shown to me, the price and customer service was above and beyond I couldn't be any happier.

  • The experience at Bristol Street Ford Cheltenham was good because the sales person was fantastic, he listened to everything we had requested and answered all our questions.

    The experience at Bristol Street Ford Cheltenham was good because the sales person was fantastic, he listened to everything we had requested and answered all our questions.

  • Bristol Street Ford Cheltenham were great because good choice of vehicles, very helpful Salesman Stefan Lamb.

    Bristol Street Ford Cheltenham were great because good choice of vehicles, very helpful Salesman Stefan Lamb.

  • I'd recommend Bristol Street Ford Cheltenham to anyone because of the help Iisa gave me throughout my whole experience!

    I'd recommend Bristol Street Ford Cheltenham to anyone because of the help Iisa gave me throughout my whole experience!

  • The experience at Bristol Street Ford Cheltenham was great because all staff were helpfull and friendly. Kelly did her upmost to find me a car within the criteria I gave her, and she was very enthusiastic and wanted to please.

    The experience at Bristol Street Ford Cheltenham was great because all staff were helpfull and friendly. Kelly did her upmost to find me a car within the criteria I gave her, and she was very enthusiastic and wanted to please.

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because they are very friendly,professional,informative and not pushy. Very happy to answer any queries that you may have and try to find the car and deal that suits you.

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because they are very friendly,professional,informative and not pushy. Very happy to answer any queries that you may have and try to find the car and deal that suits you.

  • My experience at Bristol Street Ford Cheltenham was positive because the staff listen to you and fit the vehicle to you. Nothing was to much for them. They informed me that I had been accepted by the finance company. It's the fastest l have ever known.

    My experience at Bristol Street Ford Cheltenham was positive because the staff listen to you and fit the vehicle to you. Nothing was to much for them. They informed me that I had been accepted by the finance company. It's the fastest l have ever known.

  • Bristol Street Ford Cheltenham were great because they really took an interest and wanted the best for me, it was a pleasure

    Bristol Street Ford Cheltenham were great because they really took an interest and wanted the best for me, it was a pleasure

  • I'd endorse Bristol Street Ford Cheltenham because great offer of support from selling my own car to them, to ensuring I have all the documentation required to complete my purchase, staff really couldn't be more professional, helpful and diligent in their roles. Exceptional Service!!!

    I'd endorse Bristol Street Ford Cheltenham because great offer of support from selling my own car to them, to ensuring I have all the documentation required to complete my purchase, staff really couldn't be more professional, helpful and diligent in their roles. Exceptional Service!!!

  • I was happy with the service at Bristol Street Ford Cheltenham because Lisa Roberts, the sales executive who dealt with my inquiry and subsequent purchase, was friendly (not pushy), very knowledgeable regarding the vehicle, excellent at explaining the process of purchase and answering the many questions I di… Read More

    I was happy with the service at Bristol Street Ford Cheltenham because Lisa Roberts, the sales executive who dealt with my inquiry and subsequent purchase, was friendly (not pushy), very knowledgeable regarding the vehicle, excellent at explaining the process of purchase and answering the many questions I directed at her. Overall, a very relaxed and enjoyable experience (even though I spent quite a bit).

  • The experience at Bristol Street Ford Cheltenham was good because Kelly made everything so easy and was ready with any information required. There was also a great choice of cars and everyone was lovely.

    The experience at Bristol Street Ford Cheltenham was good because Kelly made everything so easy and was ready with any information required. There was also a great choice of cars and everyone was lovely.

  • I'd recommend Bristol Street Ford Cheltenham to a friend because our sales person David was fantastic. It took a few weeks to find the right car but he kept in touch with regular updates until we found the right one. He was extremely helpful and not 'pushy'. Would definitely use again and highly recommend

    I'd recommend Bristol Street Ford Cheltenham to a friend because our sales person David was fantastic. It took a few weeks to find the right car but he kept in touch with regular updates until we found the right one. He was extremely helpful and not 'pushy'. Would definitely use again and highly recommend

  • I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because I didn’t really know what I wanted and they helped me understand the options and helped me decide what’s right for me

    I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because I didn’t really know what I wanted and they helped me understand the options and helped me decide what’s right for me

  • I was happy with the service at Bristol Street Ford Cheltenham because they listened to our needs and showed a real interest in why we wanted to choose this car and were able to show us different levels of fittings, engine size and of course colour.

    I was happy with the service at Bristol Street Ford Cheltenham because they listened to our needs and showed a real interest in why we wanted to choose this car and were able to show us different levels of fittings, engine size and of course colour.

  • Steffan from Bristol Street Ford Cheltenham was excellent, great service, very helpful, he could not do enough. I will be back in a few years and will definitely head in his direction. Top member of staff. Pleasure to do buisness with BSM and the sales guy.

    Steffan from Bristol Street Ford Cheltenham was excellent, great service, very helpful, he could not do enough. I will be back in a few years and will definitely head in his direction. Top member of staff. Pleasure to do buisness with BSM and the sales guy.

  • I'd recommend Jon Bristol Street Ford Cheltenham because he looked after me very well and helped me pick the perfect car. I went in not wanting a ford, however he showed me some of the sporty ones he had on site and let me take one out to get a feel for it. I loved it but they diddnt have one exactly to what … Read More

    I'd recommend Jon Bristol Street Ford Cheltenham because he looked after me very well and helped me pick the perfect car. I went in not wanting a ford, however he showed me some of the sporty ones he had on site and let me take one out to get a feel for it. I loved it but they diddnt have one exactly to what I was after. Jon spent time looking for the perfect car online in the groups stock whilst I was in there and when we found one online he phoned up and got it so it was a done deal. It wasn't the perfect car I wanted. So I asked if he could get the wheels sprayed black and the windows tinted before I collected the car. The whole time he was friendly, listening to what I was after and had it all sorted for me. I hadn't even seen the car yet had signed for it as I felt I could trust him. On collection day I was blown away with what an amazing car we had got and he had everything I asked for done on time. 10/10!!!

  • I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because they were friendly, straight to the point and very helpful

    I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because they were friendly, straight to the point and very helpful

  • My experience at Bristol Street Ford Cheltenham was cracking because I got exactly the car I wanted for the price I wanted and the service was excellent.

    My experience at Bristol Street Ford Cheltenham was cracking because I got exactly the car I wanted for the price I wanted and the service was excellent.

  • Bristol Street Ford Cheltenham were helpful because the salesman Jon was polite and explained everything that we needed to know and was not pushing to just get a sale his whole focus was on making sure we made the right decision on the car we chose.

    Bristol Street Ford Cheltenham were helpful because the salesman Jon was polite and explained everything that we needed to know and was not pushing to just get a sale his whole focus was on making sure we made the right decision on the car we chose.

  • I'd recommend Bristol Street Ford Cheltenham to a friend because the staff were very helpful and the selection very good. Overall a very easy exercise

    I'd recommend Bristol Street Ford Cheltenham to a friend because the staff were very helpful and the selection very good. Overall a very easy exercise

  • I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the sales people were highly knowledgable and went above and beyond to provide me with excellent service and Taylored the experience to fit my needs. As a first time buyer or a vehicle from a dealer I was made to feel comfor… Read More

    I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the sales people were highly knowledgable and went above and beyond to provide me with excellent service and Taylored the experience to fit my needs. As a first time buyer or a vehicle from a dealer I was made to feel comfortable and not intimidated. John was fantastic as was Mike in helping me buy my Fiesta and I’m thrilled with it! Thank you to Bristol street motors Cheltenham!!

  • Bristol Street Ford Cheltenham were helpful because, nothing was to much trouble.

    Bristol Street Ford Cheltenham were helpful because, nothing was to much trouble.

  • I'd suggest Bristol Street Ford Cheltenham to a friend because there is no usual sales talk,straight to the point, everything explained in detail,I would go back to the same salesman knowing that he can be relied on.

    I'd suggest Bristol Street Ford Cheltenham to a friend because there is no usual sales talk,straight to the point, everything explained in detail,I would go back to the same salesman knowing that he can be relied on.

  • The staff at Bristol Street Ford Cheltenham were good because they were helpful very professional it won't be the last time I deal which them

    The staff at Bristol Street Ford Cheltenham were good because they were helpful very professional it won't be the last time I deal which them

  • Bristol Street Ford Cheltenham were helpful because of the helpfulness and professionalism of Kelly Griffin, who sourced a car which met my requirements, her excellent communication throughout the process, the speed at which the car was made ready for test drive and collection and the care taken over the hand… Read More

    Bristol Street Ford Cheltenham were helpful because of the helpfulness and professionalism of Kelly Griffin, who sourced a car which met my requirements, her excellent communication throughout the process, the speed at which the car was made ready for test drive and collection and the care taken over the handover.

  • I'd suggest Bristol Street Ford Cheltenham to a friend because they offer excellent customer service

    I'd suggest Bristol Street Ford Cheltenham to a friend because they offer excellent customer service

  • The staff at Bristol Street Ford Cheltenham were good because Lisa took the time to explain everything clearly and was very pleasant. She didn't rush us and has been a delight to deal with.

    The staff at Bristol Street Ford Cheltenham were good because Lisa took the time to explain everything clearly and was very pleasant. She didn't rush us and has been a delight to deal with.

  • I'd endorse Bristol Street Ford Cheltenham because the staff do look after you well

    I'd endorse Bristol Street Ford Cheltenham because the staff do look after you well

  • My experience at Bristol Street Ford Cheltenham was positive because the sales man was very helpful without being pushy

    My experience at Bristol Street Ford Cheltenham was positive because the sales man was very helpful without being pushy

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because the salesman came up with the best car for me

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because the salesman came up with the best car for me

  • Bristol Street Ford Cheltenham staff were good because they were helpful, and completely understood my needs. They explained the process (something I am new too) without any hesitation and were positive about every aspect from choosing and ordering the car to handing over. Ive been so impressed with Bristol S… Read More

    Bristol Street Ford Cheltenham staff were good because they were helpful, and completely understood my needs. They explained the process (something I am new too) without any hesitation and were positive about every aspect from choosing and ordering the car to handing over. Ive been so impressed with Bristol Street that I've already begun recommending them to friends, family and work colleagues.

  • My experience at Bristol Street Ford Cheltenham was positive because I found the service professional and very helpful. Buying a second-hand car can be a real minefield, but David was knowledgeable, helpful and supportive throughout the process. At no point did I feel at all that there was any pressure exer… Read More

    My experience at Bristol Street Ford Cheltenham was positive because I found the service professional and very helpful. Buying a second-hand car can be a real minefield, but David was knowledgeable, helpful and supportive throughout the process. At no point did I feel at all that there was any pressure exerted on me to purchase the car. It was the least stressful purchase of a car that I have ever experienced. Thank you David, and thank you Bristol Street Cheltenham!

  • I would recommend Bristol Street Ford Cheltenham to friends and family because customer service is important to me, especially when you are spending your own hard earned cash. I called in to start a search but found exactly what I wanted with help from David Wilkinson who was a perfect sales person and made m… Read More

    I would recommend Bristol Street Ford Cheltenham to friends and family because customer service is important to me, especially when you are spending your own hard earned cash. I called in to start a search but found exactly what I wanted with help from David Wilkinson who was a perfect sales person and made me feel very confident with my final decision to purchase. He even went above and beyond and returned my work mobile phone to my home that evening before I realised I had left it on his desk.

  • Bristol Street Ford Cheltenham were great because the staff were friendly and helpful without being too pushy.

    Bristol Street Ford Cheltenham were great because the staff were friendly and helpful without being too pushy.

  • Bristol Street Ford Cheltenham were helpful because of their knowledgeable staff

    Bristol Street Ford Cheltenham were helpful because of their knowledgeable staff

  • Bristol Street Ford Cheltenham were great because I walked in, and was effortlessly found a vehicle which was suitable for me as a replacement for my previous car which had been written off three weeks earlier

    Bristol Street Ford Cheltenham were great because I walked in, and was effortlessly found a vehicle which was suitable for me as a replacement for my previous car which had been written off three weeks earlier

  • Bristol Street Ford Cheltenham were great because they listened to what I wanted and were very helpful & efficient.

    Bristol Street Ford Cheltenham were great because they listened to what I wanted and were very helpful & efficient.

  • I'd recommend Bristol Street Ford Cheltenham to a friend because they were helpful and friendly

    I'd recommend Bristol Street Ford Cheltenham to a friend because they were helpful and friendly

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because I got the car I wanted with Lisa searching what was available and finding me the perfect one. Really happy with the car and service. Also received a video of my car before collection which was a nice touch.

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because I got the car I wanted with Lisa searching what was available and finding me the perfect one. Really happy with the car and service. Also received a video of my car before collection which was a nice touch.

  • I would highly recommemened because it was great sale advisor and Quick service

    I would highly recommemened because it was great sale advisor and Quick service

  • Bristol Street Ford Cheltenham staff were good because they are friendly and honest and helpful

    Bristol Street Ford Cheltenham staff were good because they are friendly and honest and helpful