1606 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,606

Reviews

89
Overall Satisfaction
93
Would Recommend
  • I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because they were friendly, straight to the point and very helpful

    I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because they were friendly, straight to the point and very helpful

  • My experience at Bristol Street Ford Cheltenham was cracking because I got exactly the car I wanted for the price I wanted and the service was excellent.

    My experience at Bristol Street Ford Cheltenham was cracking because I got exactly the car I wanted for the price I wanted and the service was excellent.

  • Bristol Street Ford Cheltenham were helpful because the salesman Jon was polite and explained everything that we needed to know and was not pushing to just get a sale his whole focus was on making sure we made the right decision on the car we chose.

    Bristol Street Ford Cheltenham were helpful because the salesman Jon was polite and explained everything that we needed to know and was not pushing to just get a sale his whole focus was on making sure we made the right decision on the car we chose.

  • I'd recommend Bristol Street Ford Cheltenham to a friend because the staff were very helpful and the selection very good. Overall a very easy exercise

    I'd recommend Bristol Street Ford Cheltenham to a friend because the staff were very helpful and the selection very good. Overall a very easy exercise

  • I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the sales people were highly knowledgable and went above and beyond to provide me with excellent service and Taylored the experience to fit my needs. As a first time buyer or a vehicle from a dealer I was made to feel comfor… Read More

    I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the sales people were highly knowledgable and went above and beyond to provide me with excellent service and Taylored the experience to fit my needs. As a first time buyer or a vehicle from a dealer I was made to feel comfortable and not intimidated. John was fantastic as was Mike in helping me buy my Fiesta and I’m thrilled with it! Thank you to Bristol street motors Cheltenham!!

  • Bristol Street Ford Cheltenham were helpful because, nothing was to much trouble.

    Bristol Street Ford Cheltenham were helpful because, nothing was to much trouble.

  • I'd suggest Bristol Street Ford Cheltenham to a friend because there is no usual sales talk,straight to the point, everything explained in detail,I would go back to the same salesman knowing that he can be relied on.

    I'd suggest Bristol Street Ford Cheltenham to a friend because there is no usual sales talk,straight to the point, everything explained in detail,I would go back to the same salesman knowing that he can be relied on.

  • The staff at Bristol Street Ford Cheltenham were good because they were helpful very professional it won't be the last time I deal which them

    The staff at Bristol Street Ford Cheltenham were good because they were helpful very professional it won't be the last time I deal which them

  • Bristol Street Ford Cheltenham were helpful because of the helpfulness and professionalism of Kelly Griffin, who sourced a car which met my requirements, her excellent communication throughout the process, the speed at which the car was made ready for test drive and collection and the care taken over the hand… Read More

    Bristol Street Ford Cheltenham were helpful because of the helpfulness and professionalism of Kelly Griffin, who sourced a car which met my requirements, her excellent communication throughout the process, the speed at which the car was made ready for test drive and collection and the care taken over the handover.

  • I'd suggest Bristol Street Ford Cheltenham to a friend because they offer excellent customer service

    I'd suggest Bristol Street Ford Cheltenham to a friend because they offer excellent customer service

  • The staff at Bristol Street Ford Cheltenham were good because Lisa took the time to explain everything clearly and was very pleasant. She didn't rush us and has been a delight to deal with.

    The staff at Bristol Street Ford Cheltenham were good because Lisa took the time to explain everything clearly and was very pleasant. She didn't rush us and has been a delight to deal with.

  • I'd endorse Bristol Street Ford Cheltenham because the staff do look after you well

    I'd endorse Bristol Street Ford Cheltenham because the staff do look after you well

  • My experience at Bristol Street Ford Cheltenham was positive because the sales man was very helpful without being pushy

    My experience at Bristol Street Ford Cheltenham was positive because the sales man was very helpful without being pushy

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because the salesman came up with the best car for me

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because the salesman came up with the best car for me

  • Bristol Street Ford Cheltenham staff were good because they were helpful, and completely understood my needs. They explained the process (something I am new too) without any hesitation and were positive about every aspect from choosing and ordering the car to handing over. Ive been so impressed with Bristol S… Read More

    Bristol Street Ford Cheltenham staff were good because they were helpful, and completely understood my needs. They explained the process (something I am new too) without any hesitation and were positive about every aspect from choosing and ordering the car to handing over. Ive been so impressed with Bristol Street that I've already begun recommending them to friends, family and work colleagues.

  • My experience at Bristol Street Ford Cheltenham was positive because I found the service professional and very helpful. Buying a second-hand car can be a real minefield, but David was knowledgeable, helpful and supportive throughout the process. At no point did I feel at all that there was any pressure exer… Read More

    My experience at Bristol Street Ford Cheltenham was positive because I found the service professional and very helpful. Buying a second-hand car can be a real minefield, but David was knowledgeable, helpful and supportive throughout the process. At no point did I feel at all that there was any pressure exerted on me to purchase the car. It was the least stressful purchase of a car that I have ever experienced. Thank you David, and thank you Bristol Street Cheltenham!

  • I would recommend Bristol Street Ford Cheltenham to friends and family because customer service is important to me, especially when you are spending your own hard earned cash. I called in to start a search but found exactly what I wanted with help from David Wilkinson who was a perfect sales person and made m… Read More

    I would recommend Bristol Street Ford Cheltenham to friends and family because customer service is important to me, especially when you are spending your own hard earned cash. I called in to start a search but found exactly what I wanted with help from David Wilkinson who was a perfect sales person and made me feel very confident with my final decision to purchase. He even went above and beyond and returned my work mobile phone to my home that evening before I realised I had left it on his desk.

  • Bristol Street Ford Cheltenham were great because the staff were friendly and helpful without being too pushy.

    Bristol Street Ford Cheltenham were great because the staff were friendly and helpful without being too pushy.

  • Bristol Street Ford Cheltenham were helpful because of their knowledgeable staff

    Bristol Street Ford Cheltenham were helpful because of their knowledgeable staff

  • Bristol Street Ford Cheltenham were great because I walked in, and was effortlessly found a vehicle which was suitable for me as a replacement for my previous car which had been written off three weeks earlier

    Bristol Street Ford Cheltenham were great because I walked in, and was effortlessly found a vehicle which was suitable for me as a replacement for my previous car which had been written off three weeks earlier

  • Bristol Street Ford Cheltenham were great because they listened to what I wanted and were very helpful & efficient.

    Bristol Street Ford Cheltenham were great because they listened to what I wanted and were very helpful & efficient.

  • I'd recommend Bristol Street Ford Cheltenham to a friend because they were helpful and friendly

    I'd recommend Bristol Street Ford Cheltenham to a friend because they were helpful and friendly

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because I got the car I wanted with Lisa searching what was available and finding me the perfect one. Really happy with the car and service. Also received a video of my car before collection which was a nice touch.

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because I got the car I wanted with Lisa searching what was available and finding me the perfect one. Really happy with the car and service. Also received a video of my car before collection which was a nice touch.

  • I would highly recommemened because it was great sale advisor and Quick service

    I would highly recommemened because it was great sale advisor and Quick service

  • Bristol Street Ford Cheltenham staff were good because they are friendly and honest and helpful

    Bristol Street Ford Cheltenham staff were good because they are friendly and honest and helpful

  • Bristol Street Ford Cheltenham were great because they gave me a higher part exchange price than I was expecting, made everything very simple, took me through the process start to finish very quickly and were helpful and friendly throughout. Happy customer!

    Bristol Street Ford Cheltenham were great because they gave me a higher part exchange price than I was expecting, made everything very simple, took me through the process start to finish very quickly and were helpful and friendly throughout. Happy customer!

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because the dealt with myself and my partner well. I would however request that they be more open to offering more to the deals. EG. Full tank of fuel etc!

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because the dealt with myself and my partner well. I would however request that they be more open to offering more to the deals. EG. Full tank of fuel etc!

  • I was happy with the service at Bristol Street Ford Cheltenham because Kelly was fab and very helpful.

    I was happy with the service at Bristol Street Ford Cheltenham because Kelly was fab and very helpful.

  • The experience at Bristol Street Ford Cheltenham was fantastic because they had a great choice of cars for all budgets. We did feel the sales room could be updated and the car could have had a more thorough clean - marks on windows and interior but overall very happy with purchase and very pleased to have mov… Read More

    The experience at Bristol Street Ford Cheltenham was fantastic because they had a great choice of cars for all budgets. We did feel the sales room could be updated and the car could have had a more thorough clean - marks on windows and interior but overall very happy with purchase and very pleased to have moved over from being a regular Audi customer to Ford. Thank you very much.

  • I'd recommend Bristol Street Ford Cheltenham to anyone because they are fantastic and suited my needs perfectly

    I'd recommend Bristol Street Ford Cheltenham to anyone because they are fantastic and suited my needs perfectly

  • My experience at Bristol Street Ford Cheltenham was positive because of the exelent sevice.

    My experience at Bristol Street Ford Cheltenham was positive because of the exelent sevice.

  • I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the salesman was excellent and all aspects of the sale were dealt with efficiently.

    I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the salesman was excellent and all aspects of the sale were dealt with efficiently.

  • I'd endorse Bristol Street Ford Cheltenham because you can trust that they will be hard but fair

    I'd endorse Bristol Street Ford Cheltenham because you can trust that they will be hard but fair

  • Friendly and knowledgeable salesman who explained everything and didn't apply any pressure. Followed up with a call to check all was Ok.

    Friendly and knowledgeable salesman who explained everything and didn't apply any pressure. Followed up with a call to check all was Ok.

  • The experience at Bristol Street Ford Cheltenham was fantastic because the sells men listened to are requirements & helped us to get the deal & car we wanted.

    The experience at Bristol Street Ford Cheltenham was fantastic because the sells men listened to are requirements & helped us to get the deal & car we wanted.

  • Bristol Street Ford Cheltenham were fantastic because they supported me to buy what I wanted at the price I wanted within a very timely manor.

    Bristol Street Ford Cheltenham were fantastic because they supported me to buy what I wanted at the price I wanted within a very timely manor.

  • Nice, friendly service

    Nice, friendly service

  • Bristol Street Ford Cheltenham were great because the salesperson Lisa Roberts was fantastic and could not do enough to help me and I would recommend her as a credit to her company

    Bristol Street Ford Cheltenham were great because the salesperson Lisa Roberts was fantastic and could not do enough to help me and I would recommend her as a credit to her company

  • I'd definitely recommend Bristol Street Ford Cheltenham because the friendly and professional service I received was second to none. Lisa Roberts was fantastic and I will definitely be purchasing my next car from her.

    I'd definitely recommend Bristol Street Ford Cheltenham because the friendly and professional service I received was second to none. Lisa Roberts was fantastic and I will definitely be purchasing my next car from her.

  • My experience at Bristol Street Ford Cheltenham was positive because of the salesperson who completely made the process easy

    My experience at Bristol Street Ford Cheltenham was positive because of the salesperson who completely made the process easy

  • I would recommend Bristol Street Ford Cheltenham to friends and family because they care about the customer

    I would recommend Bristol Street Ford Cheltenham to friends and family because they care about the customer

  • I'd recommend Bristol Street Ford Cheltenham to anyone because the salesman found the car I wanted. I needed a car with easy acsess as my wife has rhumatics.

    I'd recommend Bristol Street Ford Cheltenham to anyone because the salesman found the car I wanted. I needed a car with easy acsess as my wife has rhumatics.

  • I was pleased with Bristol Street Ford Cheltenham and would recommend them because overall they provided a great vehicle, great finance options and after purchase support

    I was pleased with Bristol Street Ford Cheltenham and would recommend them because overall they provided a great vehicle, great finance options and after purchase support

  • Bristol Street Ford Cheltenham were fantastic because from start to finish the staff were very professional and gave me all the advice and information needed to my purchase. Many thanks

    Bristol Street Ford Cheltenham were fantastic because from start to finish the staff were very professional and gave me all the advice and information needed to my purchase. Many thanks

  • My experience at Bristol Street Ford Cheltenham was made quick and easy by the friendly and helpful staff. The moved the car I wanted to Cheltenham in a few days and sorted it all out within the week.

    My experience at Bristol Street Ford Cheltenham was made quick and easy by the friendly and helpful staff. The moved the car I wanted to Cheltenham in a few days and sorted it all out within the week.

  • I'd recommend Bristol Street Ford Cheltenham to anyone because they were helpful, friendly and no pressure.

    I'd recommend Bristol Street Ford Cheltenham to anyone because they were helpful, friendly and no pressure.

  • Bristol Street Ford Cheltenham were great because they were courteous, listened to my needs, identified a suitable car and delivered on time, within budget.

    Bristol Street Ford Cheltenham were great because they were courteous, listened to my needs, identified a suitable car and delivered on time, within budget.

  • I had a great experience at Bristol Street Ford Cheltenham because staff very helpful,and not far from where we live.

    I had a great experience at Bristol Street Ford Cheltenham because staff very helpful,and not far from where we live.

  • The experience at Bristol Street Ford Cheltenham was fantastic because the sales staff are not pushy, the cars are all of the highest standard and there is never any issue if any problems need to be resolved

    The experience at Bristol Street Ford Cheltenham was fantastic because the sales staff are not pushy, the cars are all of the highest standard and there is never any issue if any problems need to be resolved

  • Bristol Street Ford Cheltenham were great because Jim listened to what I wanted and found a car meeting my requirements without trying to fob me off with something else. I was clear that I didn't want finance so he only took the minimum amount of time describing it and I did not feel pressurised at any poi… Read More

    Bristol Street Ford Cheltenham were great because Jim listened to what I wanted and found a car meeting my requirements without trying to fob me off with something else. I was clear that I didn't want finance so he only took the minimum amount of time describing it and I did not feel pressurised at any point in the transaction.

  • Bristol Street Ford Cheltenham staff were good because despite after the sale they were still happy and willing to meet additional requests.

    Bristol Street Ford Cheltenham staff were good because despite after the sale they were still happy and willing to meet additional requests.

  • Bristol Street Ford Cheltenham staff were good because very approachable knowledgeable and friendly staff

    Bristol Street Ford Cheltenham staff were good because very approachable knowledgeable and friendly staff

  • Bristol Street Ford Cheltenham were great because easy to deal with and helpful

    Bristol Street Ford Cheltenham were great because easy to deal with and helpful

  • The staff at Bristol Street Ford Cheltenham were good because they were honest, friendly, informative and very helpful

    The staff at Bristol Street Ford Cheltenham were good because they were honest, friendly, informative and very helpful

  • I'd definitely recommend Bristol Street Ford Cheltenham, my wife and I were treated with courtesy and respect. Stefan was helpful from start to finish and I couldn't fault the service in any way.

    I'd definitely recommend Bristol Street Ford Cheltenham, my wife and I were treated with courtesy and respect. Stefan was helpful from start to finish and I couldn't fault the service in any way.

  • I'd recommend Bristol Street Ford Cheltenham to a friend because friendly, welcoming and non forceful: pushy staff. Given lots of time to think about the finance and space to talk privately with partner.

    I'd recommend Bristol Street Ford Cheltenham to a friend because friendly, welcoming and non forceful: pushy staff. Given lots of time to think about the finance and space to talk privately with partner.

  • Bristol Street Ford Cheltenham staff were good because they were very helpful in finding the car that we wanted

    Bristol Street Ford Cheltenham staff were good because they were very helpful in finding the car that we wanted

  • The staff at Bristol Street Ford Cheltenham were good because of his honesty and understanding about all the questions i asked him.

    The staff at Bristol Street Ford Cheltenham were good because of his honesty and understanding about all the questions i asked him.