1029 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,029

Reviews

90
Overall Satisfaction
91
Would Recommend
  • Bristol Street Ford Durham were really helpful and I'd recommend them because ease of purchase Gareth the salesman was very helpful professional and knowledgable. All around great experience

    Bristol Street Ford Durham were really helpful and I'd recommend them because ease of purchase Gareth the salesman was very helpful professional and knowledgable. All around great experience

  • Bristol Street Ford Durham staff were good because, Jonathan Nesbit was an extremely professional sales person, I was quite disappointed that I was getting rid of my old car but Johnny made sure I was getting the best car for me in replace. Everyone at the Durham dealership was more than happy to help myself … Read More

    Bristol Street Ford Durham staff were good because, Jonathan Nesbit was an extremely professional sales person, I was quite disappointed that I was getting rid of my old car but Johnny made sure I was getting the best car for me in replace. Everyone at the Durham dealership was more than happy to help myself will be purchasing another vehicle from them when it comes Round.

  • I'd endorse Bristol Street Ford Durham because the staff (Abi in particular very competent) were overall very good

    I'd endorse Bristol Street Ford Durham because the staff (Abi in particular very competent) were overall very good

  • Bristol Street Ford Durham were great because the Everything went fine, very quick sale and very pleasent.

    Bristol Street Ford Durham were great because the Everything went fine, very quick sale and very pleasent.

  • My experience at Bristol Street Ford Durham was positive because it was nice to buy a car rather than being pressure sold a car.

    My experience at Bristol Street Ford Durham was positive because it was nice to buy a car rather than being pressure sold a car.

  • Bristol Street Ford Durham staff were good because the young lady I dealt with was very professional .

    Bristol Street Ford Durham staff were good because the young lady I dealt with was very professional .

  • The experience at Bristol Street Ford Durham was fantastic because the staff are friendly and helpful, the purchasing of the vehicle was stress-free and the vehicle I purchased ticked all the boxes!

    The experience at Bristol Street Ford Durham was fantastic because the staff are friendly and helpful, the purchasing of the vehicle was stress-free and the vehicle I purchased ticked all the boxes!

  • The experience at Bristol Street Ford Durham was fantastic. The sales advisor, Jonny, was friendly, honest and gave me all the information I needed without using any sales tactic and without any pressure. He made me feel comfortable and able to take my time to find the right car for me. His friendly attitude … Read More

    The experience at Bristol Street Ford Durham was fantastic. The sales advisor, Jonny, was friendly, honest and gave me all the information I needed without using any sales tactic and without any pressure. He made me feel comfortable and able to take my time to find the right car for me. His friendly attitude helped and he was transparent about costs from the outset. I would definitely come back to Jonny in the future due to his manner and him doing what he could to find the right car for me and not one he just wanted to sell. Excellent overall experience and the car is a pleasure to drive.

  • Bristol Street Ford Durham were great because I bought a car off the website and I lived over 200 miles away but felt completely entrusted by their professional attitude and the way they helped me through the whole enquiry and purchase process

    Bristol Street Ford Durham were great because I bought a car off the website and I lived over 200 miles away but felt completely entrusted by their professional attitude and the way they helped me through the whole enquiry and purchase process

  • I'd suggest Bristol Street Ford Durham to a friend because it was easy and simple which i like, also prices were the best around.

    I'd suggest Bristol Street Ford Durham to a friend because it was easy and simple which i like, also prices were the best around.

  • Bristol Street Ford Durham were really helpful and I'd recommend them because of the high standard of customer service from Anthony Hodgson and after sales contact was second to none. We had two test drives out with different cars and nothing was too much trouble. We had originally bought a car 8 weeks before… Read More

    Bristol Street Ford Durham were really helpful and I'd recommend them because of the high standard of customer service from Anthony Hodgson and after sales contact was second to none. We had two test drives out with different cars and nothing was too much trouble. We had originally bought a car 8 weeks before this but we were not happy with it, and Anthony and Paul Layfield helped us to minimise our losses and made sure that we got the right deal. We are more than happy with our purchase.We will also be happy to go back to them when the time comes for our next change of car.

  • Bristol Street Ford Durham were fantastic because I had only bought my previous car 2 months earlier but sadly due to my Mam passing away I wanted to change from the B Max back to a fiesta as I no longer needed a car for a wheelchair. Gareth was fantastic and understood it was an awful time for me so helped a… Read More

    Bristol Street Ford Durham were fantastic because I had only bought my previous car 2 months earlier but sadly due to my Mam passing away I wanted to change from the B Max back to a fiesta as I no longer needed a car for a wheelchair. Gareth was fantastic and understood it was an awful time for me so helped and guided me through the process quickly. So thanks to both Gareth and Paul for being so kind and compassionate.

  • Bristol Street Ford Durham were fantastic because they were always helpful and always in contact to keep my updated with what was happening with the purchase. Special mention to Gareth at Durham for great customer service skills and sorting everything out for me.

    Bristol Street Ford Durham were fantastic because they were always helpful and always in contact to keep my updated with what was happening with the purchase. Special mention to Gareth at Durham for great customer service skills and sorting everything out for me.

  • I had a great experience at Bristol Street Ford Durham because I did not feel under any pressure to buy, the salesman explained everything I needed to know and answered all the questions that were asked and said to contact him or pop into the showroom any time if I had any queries. This has been the best buyi… Read More

    I had a great experience at Bristol Street Ford Durham because I did not feel under any pressure to buy, the salesman explained everything I needed to know and answered all the questions that were asked and said to contact him or pop into the showroom any time if I had any queries. This has been the best buying experience I've ever had, the handover excellent, nothing too much trouble for my salesman. I am absolutely delighted with my new car, it looks stunning and drives like a new vehicle. I would like to thank everyone involved for a truly stress free purchase.

  • My experience at Bristol Street Ford Durham was positive because friendly salesman.. Good at his job but not pushy at all, well presented vehicles, good choice, good customer service.

    My experience at Bristol Street Ford Durham was positive because friendly salesman.. Good at his job but not pushy at all, well presented vehicles, good choice, good customer service.

  • My experience at Bristol Street Ford Durham was memorable because its customer care and friendly attitude was excellent we will be back in a couple of years

    My experience at Bristol Street Ford Durham was memorable because its customer care and friendly attitude was excellent we will be back in a couple of years

  • I was happy with the service at Bristol Street Ford Durham because they couldn’t do enough to help me

    I was happy with the service at Bristol Street Ford Durham because they couldn’t do enough to help me

  • I had a great experience at Bristol Street Ford Durham because I found Andrea Mcmullen extremely professional , friendly and a pleasure to deal with.

    I had a great experience at Bristol Street Ford Durham because I found Andrea Mcmullen extremely professional , friendly and a pleasure to deal with.

  • I was pleased with Bristol Street Ford Durham and would recommend them because they had Scottish themed cups

    I was pleased with Bristol Street Ford Durham and would recommend them because they had Scottish themed cups

  • I'd recommend Bristol Street Ford Durham because of friendly and helpful staff. Make you feel appreciated.

    I'd recommend Bristol Street Ford Durham because of friendly and helpful staff. Make you feel appreciated.

  • Bristol Street Ford Durham staff were good because they communicated well with me and did their best to meet my needs

    Bristol Street Ford Durham staff were good because they communicated well with me and did their best to meet my needs

  • I'd recommend Bristol Street Ford Durham to friends and family if they are wanting to buy a Ford.

    I'd recommend Bristol Street Ford Durham to friends and family if they are wanting to buy a Ford.

  • The experience at Bristol Street Ford Durham was good because its was hassle free and local no pressure to buy just a relaxing purchase

    The experience at Bristol Street Ford Durham was good because its was hassle free and local no pressure to buy just a relaxing purchase

  • The experience at Bristol Street Ford Durham was great because no pressure and just a very pleasant experience from start to fininish.

    The experience at Bristol Street Ford Durham was great because no pressure and just a very pleasant experience from start to fininish.

  • My experience at Bristol Street Ford Durham was memorable because the salesman was very good at understanding my needs and did all he could to help me, the purchase went to plan and the car was ready at the time requested.

    My experience at Bristol Street Ford Durham was memorable because the salesman was very good at understanding my needs and did all he could to help me, the purchase went to plan and the car was ready at the time requested.

  • My experience at Bristol Street Ford Durham was cracking because Adeel hussain was very easy to deal with,and with no high pressure sales pitch I felt at ease.Adeel is a credit to the team and I would be happy to deal with him in future

    My experience at Bristol Street Ford Durham was cracking because Adeel hussain was very easy to deal with,and with no high pressure sales pitch I felt at ease.Adeel is a credit to the team and I would be happy to deal with him in future

  • I was pleased with Bristol Street Ford Durham and would recommend them because it is local for me only 5 minutes walk but they appear to have good stock and nice and clean premises

    I was pleased with Bristol Street Ford Durham and would recommend them because it is local for me only 5 minutes walk but they appear to have good stock and nice and clean premises

  • I'd recommend Bristol Street Ford Durham because of a high level of service and the quality of car we have bought, Anthony Hodgson our sales representative was very helpful and led us through the whole buying process professionally.

    I'd recommend Bristol Street Ford Durham because of a high level of service and the quality of car we have bought, Anthony Hodgson our sales representative was very helpful and led us through the whole buying process professionally.

  • I'd recommend Bristol Street Ford Durham to a friend because my experience was second to none, I have alreaady recommended them to a couple of family members who are looking to change their vehicles.

    I'd recommend Bristol Street Ford Durham to a friend because my experience was second to none, I have alreaady recommended them to a couple of family members who are looking to change their vehicles.

  • Bristol Street Ford Durham were fantastic from the off. Speedy delivery for the vehicle from down south and paperwork was thoroughly explained to every last detail. In Love with the new car and Big Shout to Abi Calvert for looking after me. 5* :)

    Bristol Street Ford Durham were fantastic from the off. Speedy delivery for the vehicle from down south and paperwork was thoroughly explained to every last detail. In Love with the new car and Big Shout to Abi Calvert for looking after me. 5* :)

  • My experience at Bristol Street Ford Durham was memorable because it was quick and hassle free

    My experience at Bristol Street Ford Durham was memorable because it was quick and hassle free

  • Bristol Street Ford Durham staff were good because they were very helpful with my wants and requirements

    Bristol Street Ford Durham staff were good because they were very helpful with my wants and requirements

  • Bristol Street Ford Durham were really helpful and I'd recommend them because they take great care in making sure you get the car that fits your needs perfectly.

    Bristol Street Ford Durham were really helpful and I'd recommend them because they take great care in making sure you get the car that fits your needs perfectly.

  • Bristol Street Ford Durham staff were good because the sales person was friendly and professional and was not pushy at. Options were explained to me and he sourced the car for me from another branch.

    Bristol Street Ford Durham staff were good because the sales person was friendly and professional and was not pushy at. Options were explained to me and he sourced the car for me from another branch.

  • They were really helpful with my purchase and because I live in Birmingham the fact they got the car ready for me to pick up within 2 days was amazing. I'd recommend to others however, it is probably a little far away for my friends!

    They were really helpful with my purchase and because I live in Birmingham the fact they got the car ready for me to pick up within 2 days was amazing. I'd recommend to others however, it is probably a little far away for my friends!

  • Bristol Street Ford Durham staff were good because friendly and informative.

    Bristol Street Ford Durham staff were good because friendly and informative.

  • Bristol Street Ford Durham were great because they found car that I wanted

    Bristol Street Ford Durham were great because they found car that I wanted

  • I'd endorse Bristol Street Ford Durham because in the past 5 yr ive had 3 cars from there and no hassle

    I'd endorse Bristol Street Ford Durham because in the past 5 yr ive had 3 cars from there and no hassle

  • Bristol Street Ford Durham were really helpful and I'd recommend them because they were able to sort out a deal that suited me and my family and without it costing a fortune. They were honest and open.

    Bristol Street Ford Durham were really helpful and I'd recommend them because they were able to sort out a deal that suited me and my family and without it costing a fortune. They were honest and open.

  • Bristol Street Ford Durham staff were good because they made you feel welcome. Ross is an asset to your company as he is friendly and welcoming , and very informative.

    Bristol Street Ford Durham staff were good because they made you feel welcome. Ross is an asset to your company as he is friendly and welcoming , and very informative.

  • I'd suggest Bristol Street Ford Durham to a friend because of the outstanding customer service and the 0% finance options they offer

    I'd suggest Bristol Street Ford Durham to a friend because of the outstanding customer service and the 0% finance options they offer

  • Bristol Street Ford Durham were great because of the customer service.

    Bristol Street Ford Durham were great because of the customer service.

  • I was pleased with Bristol Street Ford Durham and would recommend them because they are very helpful and listen to what your needs are.

    I was pleased with Bristol Street Ford Durham and would recommend them because they are very helpful and listen to what your needs are.

  • Bristol Street Ford Durham were great because they were helpful friendly and nothing was to much trouble

    Bristol Street Ford Durham were great because they were helpful friendly and nothing was to much trouble

  • Bristol Street Ford Durham were helpful because I felt I received excellent advise and didn't feel under any pressure to buy a particular car. The salesman was very helpful and friendly and was able to find the exact vehicle I was looking for. I also feel supported in buying the car with having the extended w… Read More

    Bristol Street Ford Durham were helpful because I felt I received excellent advise and didn't feel under any pressure to buy a particular car. The salesman was very helpful and friendly and was able to find the exact vehicle I was looking for. I also feel supported in buying the car with having the extended warranty.