1393 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,393

Reviews

93
Overall Satisfaction
97
Would Recommend
  • Bristol Street Ford Gloucester's Georgia Evans was our salesperson and she was very competent and friendly. She was very helpful and ensured I got the car that I needed.

    Bristol Street Ford Gloucester's Georgia Evans was our salesperson and she was very competent and friendly. She was very helpful and ensured I got the car that I needed.

  • My experience at Bristol Street Ford Gloucester was memorable because the salesperson was very helpful and a pleasure to deal with

    My experience at Bristol Street Ford Gloucester was memorable because the salesperson was very helpful and a pleasure to deal with

  • The experience at Bristol Street Ford Gloucester was great because the third salesman I dealt with, Mr Sam Cassells, is a model salesman. His experience is obvious; he understood my requirements, his manner is just right, his diligence exemplary ( he even came in on his day off to ensure everything went smo… Read More

    The experience at Bristol Street Ford Gloucester was great because the third salesman I dealt with, Mr Sam Cassells, is a model salesman. His experience is obvious; he understood my requirements, his manner is just right, his diligence exemplary ( he even came in on his day off to ensure everything went smoothly), and he clearly spent time and effort to source the car I wanted. His staff can learn a lot from him. Obviously very much customer focused, his efforts should be recognised; he deserves a pay rise!

  • The experience at Bristol Street Ford Gloucester was fantastic because nothing was too much trouble. No pressure on the sale, always happy to help even when the car had to go back in due to a split wiper pipe. The only thing we’re waiting on is a key for the detachable tow bar that’s fitted to the car.

    The experience at Bristol Street Ford Gloucester was fantastic because nothing was too much trouble. No pressure on the sale, always happy to help even when the car had to go back in due to a split wiper pipe. The only thing we’re waiting on is a key for the detachable tow bar that’s fitted to the car.

  • I'd endorse Bristol Street Ford Gloucester because Marc Coley was friendly and very helpful throughout

    I'd endorse Bristol Street Ford Gloucester because Marc Coley was friendly and very helpful throughout

  • I'd endorse Bristol Street Ford Gloucester because I was helped every step of the way, for someone who didn't know much about changing cars I was helped at every step and the service was great

    I'd endorse Bristol Street Ford Gloucester because I was helped every step of the way, for someone who didn't know much about changing cars I was helped at every step and the service was great

  • The experience at Bristol Street Ford Gloucester was great because of the very helpful & knowledgeable sales person.

    The experience at Bristol Street Ford Gloucester was great because of the very helpful & knowledgeable sales person.

  • I'd suggest Bristol Street Ford Gloucester to a friend because the service is fantastic & they make you feel that you are more important to them than the sale which in turn makes you want to buy the car. I had a sales advisor called Iain Davidson who actually drove the car to my home so that I could test driv… Read More

    I'd suggest Bristol Street Ford Gloucester to a friend because the service is fantastic & they make you feel that you are more important to them than the sale which in turn makes you want to buy the car. I had a sales advisor called Iain Davidson who actually drove the car to my home so that I could test drive it after my wife had just had our baby by c section. Stunning service!!!!!

  • I had a great experience at Bristol Street Ford Gloucester because the atmosphere was not pushy, the cars were well presented and everything explained clearly.

    I had a great experience at Bristol Street Ford Gloucester because the atmosphere was not pushy, the cars were well presented and everything explained clearly.

  • I had a great experience at Bristol Street Ford Gloucester because the sales team couldn’t do enough for me and treated me like a person and listened to exactly what I wanted, rather than just another sale!

    I had a great experience at Bristol Street Ford Gloucester because the sales team couldn’t do enough for me and treated me like a person and listened to exactly what I wanted, rather than just another sale!

  • I'd endorse Bristol Street Ford Gloucester because the salesman was very helpful and made it very easy to purchase a new car on a great deal.

    I'd endorse Bristol Street Ford Gloucester because the salesman was very helpful and made it very easy to purchase a new car on a great deal.

  • I would recommend Bristol Street Ford Gloucester to friends and family because they were very helpful and had a good slelection of vehicles.

    I would recommend Bristol Street Ford Gloucester to friends and family because they were very helpful and had a good slelection of vehicles.

  • Bristol Street Ford Gloucester were really helpful and I'd recommend them because professional service, attentive but not too pushy, honest and reliable

    Bristol Street Ford Gloucester were really helpful and I'd recommend them because professional service, attentive but not too pushy, honest and reliable

  • Bristol Street Ford Gloucester were great because they listened, were respectful and helpful. No sales speel or bolshyness, a professional, efficient and friendly service. Thanks to Edward

    Bristol Street Ford Gloucester were great because they listened, were respectful and helpful. No sales speel or bolshyness, a professional, efficient and friendly service. Thanks to Edward

  • My experience at Bristol Street Ford Gloucester was cracking because of very friendly and knowledgeable staff.

    My experience at Bristol Street Ford Gloucester was cracking because of very friendly and knowledgeable staff.

  • I'd recommend Bristol Street Ford Gloucester to a friend because the level of service I received from Sam Jordan was exceptional. From my initial conversation with him until the day I purchased the car, he was always more than accommodating and always got back to me when he said he would. I can honestly say… Read More

    I'd recommend Bristol Street Ford Gloucester to a friend because the level of service I received from Sam Jordan was exceptional. From my initial conversation with him until the day I purchased the car, he was always more than accommodating and always got back to me when he said he would. I can honestly say that Bristol Street Ford Gloucester is the probably the best dealership that I've bought a car from. Thanks for all your help Sam!

  • I'd recommend Bristol Street Ford Gloucester to a friend because of the srvice i recieved & they ( marc cooley) even sent me a video of cars they had which I might be interested in - so going that extra mile made me feel like a valued customer.

    I'd recommend Bristol Street Ford Gloucester to a friend because of the srvice i recieved & they ( marc cooley) even sent me a video of cars they had which I might be interested in - so going that extra mile made me feel like a valued customer.

  • I would recommend Bristol Street Ford Gloucester to friends and family because reliability of vehicles

    I would recommend Bristol Street Ford Gloucester to friends and family because reliability of vehicles

  • Bristol Street Ford Gloucester were helpful because The salesman Sam knew the ford range of vehicles.We were asked the term we would like for financing.They made time for us even tho we only spent under £70000 with them

    Bristol Street Ford Gloucester were helpful because The salesman Sam knew the ford range of vehicles.We were asked the term we would like for financing.They made time for us even tho we only spent under £70000 with them

  • I'd recommend Bristol Street Ford Gloucester to anyone because the selection of cars is brilliant and the sales personnel work so hard to make the entire experience as smooth and easy as possible

    I'd recommend Bristol Street Ford Gloucester to anyone because the selection of cars is brilliant and the sales personnel work so hard to make the entire experience as smooth and easy as possible

  • I would recommend Bristol Street Ford Gloucester to friends and family because it was my first time buying a car on my own and felt I was in very safe, experienced hands and got the perfect car for me.

    I would recommend Bristol Street Ford Gloucester to friends and family because it was my first time buying a car on my own and felt I was in very safe, experienced hands and got the perfect car for me.

  • I'd definitely recommend Bristol Street Ford Gloucester because of good service

    I'd definitely recommend Bristol Street Ford Gloucester because of good service

  • Bristol Street Ford Gloucester were great because my sales man was very knowledgeable with any questions I wanted to know about my car and made the deal very easy for me

    Bristol Street Ford Gloucester were great because my sales man was very knowledgeable with any questions I wanted to know about my car and made the deal very easy for me

  • My experience at Bristol Street Ford Gloucester was memorable because the salesmen who I deal with is wonderful. This is the 4th car purchased Bristol Street Gloucester. Alan Dicks is knowledgeable and friendly. Great salesman without being pushy.

    My experience at Bristol Street Ford Gloucester was memorable because the salesmen who I deal with is wonderful. This is the 4th car purchased Bristol Street Gloucester. Alan Dicks is knowledgeable and friendly. Great salesman without being pushy.

  • The staff at Bristol Street Ford Gloucester were good because The our sales person, Marc, was conciderate ,understood our needs , helped us ,fielded all our questions with great patience and profesionalism. if we used your establishment again we would be sure to look for him.

    The staff at Bristol Street Ford Gloucester were good because The our sales person, Marc, was conciderate ,understood our needs , helped us ,fielded all our questions with great patience and profesionalism. if we used your establishment again we would be sure to look for him.

  • My experience at Bristol Street Ford Gloucester was positive because I was given respect but the dealer and felt very welcomed and was clearly given the right information to make my decision of buying the car. But I was not made aware of some of the damage on the car as I came across a mark on the roof and sc… Read More

    My experience at Bristol Street Ford Gloucester was positive because I was given respect but the dealer and felt very welcomed and was clearly given the right information to make my decision of buying the car. But I was not made aware of some of the damage on the car as I came across a mark on the roof and scratch on the front left alloy that I was not made aware of so was not satisfied by that but still love the car and the service that was given. I would just advise people to check the car furruly before buying.

  • I'd recommend Bristol Street Ford Gloucester to anyone because I felt listened too and found Marc very approachable and helpful.

    I'd recommend Bristol Street Ford Gloucester to anyone because I felt listened too and found Marc very approachable and helpful.

  • I'd definitely recommend Bristol Street Ford Gloucester to friends and family because the service is friendly and efficient and an all round pleasurable experience

    I'd definitely recommend Bristol Street Ford Gloucester to friends and family because the service is friendly and efficient and an all round pleasurable experience

  • The experience at Bristol Street Ford Gloucester was great because friendly staff, very helpful

    The experience at Bristol Street Ford Gloucester was great because friendly staff, very helpful

  • The experience at Bristol Street Ford Gloucester was good because everything was clearly explained to me, any question I had was answered and would definitely buy from Bristol stree lt again

    The experience at Bristol Street Ford Gloucester was good because everything was clearly explained to me, any question I had was answered and would definitely buy from Bristol stree lt again

  • My experience with Sam Jordan was amazing. I didn't have a clue what I wanted and he was patient and helpful. It was quick and easy. I would say the car wasnt as sparkly and gleaming as I would have expected and I did have to go back for them to fix a faulty glove compartment I think they should have noticed… Read More

    My experience with Sam Jordan was amazing. I didn't have a clue what I wanted and he was patient and helpful. It was quick and easy. I would say the car wasnt as sparkly and gleaming as I would have expected and I did have to go back for them to fix a faulty glove compartment I think they should have noticed but they corrected it that day. I would recommend Sam in particular because he is patient and knowledgeable and doesn't feel forceful.

  • My experience at Bristol Street Ford Gloucester was memorable because they care about you. They aren't pushy, they go out of their way to find you the car you want. You always feel welcome, but I just wish they would get a decent coffee machine.

    My experience at Bristol Street Ford Gloucester was memorable because they care about you. They aren't pushy, they go out of their way to find you the car you want. You always feel welcome, but I just wish they would get a decent coffee machine.

  • My experience at Bristol Street Ford Gloucester was memorable because it was so quick and easy. Alan was very friendly and answered all our questions.

    My experience at Bristol Street Ford Gloucester was memorable because it was so quick and easy. Alan was very friendly and answered all our questions.

  • I'd suggest Bristol Street Ford Gloucester to a friend because the service was exceptional, and dealing with Edward was a pleasure.

    I'd suggest Bristol Street Ford Gloucester to a friend because the service was exceptional, and dealing with Edward was a pleasure.

  • Bristol Street Ford Gloucester were fantastic because they listened to us!

    Bristol Street Ford Gloucester were fantastic because they listened to us!

  • The experience at Bristol Street Ford Gloucester was great because everyone is very friendly it was a very laid back experience, the turn around was very quick I had my new car within one week, I would highly recommend you to all my friends & family! Thank you for making my experience stress free!

    The experience at Bristol Street Ford Gloucester was great because everyone is very friendly it was a very laid back experience, the turn around was very quick I had my new car within one week, I would highly recommend you to all my friends & family! Thank you for making my experience stress free!

  • I'd definitely recommend Bristol Street Ford Gloucester because the service was fantastic I was seen to straight away and got everything explained to me in terms I understood. Georgia was fantastic and I’m glad I stopped her when I first came.

    I'd definitely recommend Bristol Street Ford Gloucester because the service was fantastic I was seen to straight away and got everything explained to me in terms I understood. Georgia was fantastic and I’m glad I stopped her when I first came.

  • The sales staff were very helpful but unfortunately, we found a screw embedded in the tread of the tire the following day, the general manager dealt with this immediately.

    The sales staff were very helpful but unfortunately, we found a screw embedded in the tread of the tire the following day, the general manager dealt with this immediately.

  • I would recommend Bristol Street Ford Gloucester to friends and family because they helped me find exactly what i was looking for and i had the best service throughout!

    I would recommend Bristol Street Ford Gloucester to friends and family because they helped me find exactly what i was looking for and i had the best service throughout!

  • I'd definitely recommend Bristol Street Ford Gloucester because the staff are friendly, polite and very helpful

    I'd definitely recommend Bristol Street Ford Gloucester because the staff are friendly, polite and very helpful

  • I had a great experience at Bristol Street Ford Gloucester because The salesman's attitude was excellent, he was extremely helpful and nothing was to much trouble. We were made to feel that the the whole experience was about us, the car and what we wanted. Very impressed.

    I had a great experience at Bristol Street Ford Gloucester because The salesman's attitude was excellent, he was extremely helpful and nothing was to much trouble. We were made to feel that the the whole experience was about us, the car and what we wanted. Very impressed.

  • I'd definitely recommend Bristol Street Ford Gloucester because I had good service from Steve, and a great deal, also I will get a £50 voucher.

    I'd definitely recommend Bristol Street Ford Gloucester because I had good service from Steve, and a great deal, also I will get a £50 voucher.

  • I had a great experience at Bristol Street Ford Gloucester because: Salesman: Alan Dicks very helpful. Service: Jon Trout excellent. Only problem was there were a few warranty issues. Surprising on a 6 month old car.

    I had a great experience at Bristol Street Ford Gloucester because: Salesman: Alan Dicks very helpful. Service: Jon Trout excellent. Only problem was there were a few warranty issues. Surprising on a 6 month old car.

  • I'd definitely recommend Bristol Street Ford Gloucester to friends and family because the service I received was top notch. Marc, the salesperson who went through everything with me was informative and clear throughout the purchase process. Delighted with the service he offered and the car I have bought.

    I'd definitely recommend Bristol Street Ford Gloucester to friends and family because the service I received was top notch. Marc, the salesperson who went through everything with me was informative and clear throughout the purchase process. Delighted with the service he offered and the car I have bought.

  • I'd endorse Bristol Street Ford Gloucester because of the helpful, friendly staff. With a good range or quality vehicles to choose from. Along with a good offer on my part exchange vehicle.

    I'd endorse Bristol Street Ford Gloucester because of the helpful, friendly staff. With a good range or quality vehicles to choose from. Along with a good offer on my part exchange vehicle.

  • Bristol Street Ford Gloucester were helpful because the staff were very good and nothing was to much trouble and went the extra mile to give you the best deal, everything was explained right down to the last detail, so no hidden surprises.

    Bristol Street Ford Gloucester were helpful because the staff were very good and nothing was to much trouble and went the extra mile to give you the best deal, everything was explained right down to the last detail, so no hidden surprises.

  • The experience at Bristol Street Ford Gloucester was fantastic because Marco gave us great service and the after sales problems have been rectified very professional

    The experience at Bristol Street Ford Gloucester was fantastic because Marco gave us great service and the after sales problems have been rectified very professional

  • I'd endorse Bristol Street Ford Gloucester because they give fair honest service

    I'd endorse Bristol Street Ford Gloucester because they give fair honest service

  • The experience at Bristol Street Ford Gloucester was fantastic because EVERYTHING I WAS TOLD WAS SPOT ON . BOTH WITH THE CAR AND ALSO THE PRECEDURE FROM START TO COMPLETION

    The experience at Bristol Street Ford Gloucester was fantastic because EVERYTHING I WAS TOLD WAS SPOT ON . BOTH WITH THE CAR AND ALSO THE PRECEDURE FROM START TO COMPLETION

  • Bristol Street Ford Gloucester staff were good because they are very professional and can’t help you enough before you buy and after brilliant and I’ve already recommended

    Bristol Street Ford Gloucester staff were good because they are very professional and can’t help you enough before you buy and after brilliant and I’ve already recommended

  • Bristol Street Ford Gloucester were great because their staff were super with a great selection of cars.

    Bristol Street Ford Gloucester were great because their staff were super with a great selection of cars.

  • My experience at Bristol Street Ford Gloucester was cracking because everyone in the sales department makes you feel welcome! Would recommend seeing Steve Rowland as he has great customer service and was very fitting for my needs! Brilliant experience all in all!

    My experience at Bristol Street Ford Gloucester was cracking because everyone in the sales department makes you feel welcome! Would recommend seeing Steve Rowland as he has great customer service and was very fitting for my needs! Brilliant experience all in all!

  • My experience at Bristol Street Ford Gloucester was cracking because I got the car I wanted, with no difficulty or trouble from a very welcoming and informative sales person

    My experience at Bristol Street Ford Gloucester was cracking because I got the car I wanted, with no difficulty or trouble from a very welcoming and informative sales person

  • My experience at Bristol Street Ford Gloucester was cracking because the staff was very helpful and also friendly

    My experience at Bristol Street Ford Gloucester was cracking because the staff was very helpful and also friendly

  • I would recommend Bristol Street Ford Gloucester to friends and family because the sales team are very friendly and I found them helpful and approachable.

    I would recommend Bristol Street Ford Gloucester to friends and family because the sales team are very friendly and I found them helpful and approachable.

  • The experience at Bristol Street Ford Gloucester was good because service from Tom was excellent, good choice of used cars. Not at all pushy. Showroom was lovely and clean

    The experience at Bristol Street Ford Gloucester was good because service from Tom was excellent, good choice of used cars. Not at all pushy. Showroom was lovely and clean

  • Bristol Street Ford Gloucester staff were good because they were very attentive and thoroughly explained the options for my needs.

    Bristol Street Ford Gloucester staff were good because they were very attentive and thoroughly explained the options for my needs.

  • Bristol Street Ford Gloucester were great because they made buying a car easy and straightforward.

    Bristol Street Ford Gloucester were great because they made buying a car easy and straightforward.

  • My experience at Bristol Street Ford Gloucester was positive because the sale was uncomplicated, quick and professional and I did not feel pressured at any time.

    My experience at Bristol Street Ford Gloucester was positive because the sale was uncomplicated, quick and professional and I did not feel pressured at any time.

  • I was happy with the service at Bristol Street Ford Gloucester because they found the perfect car from the description I gave them and were friendly and helpful throughout the whole sale.

    I was happy with the service at Bristol Street Ford Gloucester because they found the perfect car from the description I gave them and were friendly and helpful throughout the whole sale.

  • I would recommend Bristol Street Ford Gloucester to friends and family because the sales team are friendly and approachable with a good knowledge of the vehicle's and finance package's available. They take the time to go through all the options available to you and fully explain them in order for you to make … Read More

    I would recommend Bristol Street Ford Gloucester to friends and family because the sales team are friendly and approachable with a good knowledge of the vehicle's and finance package's available. They take the time to go through all the options available to you and fully explain them in order for you to make the right decision that's right and affordable for you. They will arrange for a vehicle to be brought down from another depot if you like one that is not on their site or they will show you a similar vehicle that is in their stock. I will definitely use them again.

  • I'd definitely recommend Bristol Street Ford Gloucester because they are a friendly bunch and you get very personal service.

    I'd definitely recommend Bristol Street Ford Gloucester because they are a friendly bunch and you get very personal service.

  • I'd definitely recommend Bristol Street Ford Gloucester to friends and family because there is no hard sell ,you are listened to and the options are laid out clearly.Ian had sold a car to us before and remembered why we had moved from a Focus to a Kuga. Completely professional . Good advice. Wanted us to hav… Read More

    I'd definitely recommend Bristol Street Ford Gloucester to friends and family because there is no hard sell ,you are listened to and the options are laid out clearly.Ian had sold a car to us before and remembered why we had moved from a Focus to a Kuga. Completely professional . Good advice. Wanted us to have all that we wanted and very simply made it happen.He found the right car,kept us informed of its arrival date made sure we were happy and followed up with a courtesy call a few days later.A big purchase made easy.

  • I was happy with the service at Bristol Street Ford Gloucester because very friendly staff and not pushy,called to let me know the finance was ok,told me when I could pick the car up,

    I was happy with the service at Bristol Street Ford Gloucester because very friendly staff and not pushy,called to let me know the finance was ok,told me when I could pick the car up,

  • The staff at Bristol Street Ford Gloucester were good because I liked Edward the sales man, and he was very good. Would like to have gotten more for my car, as it had only done 39.500.

    The staff at Bristol Street Ford Gloucester were good because I liked Edward the sales man, and he was very good. Would like to have gotten more for my car, as it had only done 39.500.

  • I'd suggest Bristol Street Ford Gloucester to a friend because they were a great help with the whole experience, especially having 2 young children in tow !

    I'd suggest Bristol Street Ford Gloucester to a friend because they were a great help with the whole experience, especially having 2 young children in tow !

  • The experience at Bristol Street Ford Gloucester was great because the range of vehicles available, and the staff friendliness, also each person we dealt with spoke with knowledge and confidence

    The experience at Bristol Street Ford Gloucester was great because the range of vehicles available, and the staff friendliness, also each person we dealt with spoke with knowledge and confidence

  • I had a great experience at Bristol Street Ford Gloucester because they always give excellent professional service

    I had a great experience at Bristol Street Ford Gloucester because they always give excellent professional service