740 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

740

Reviews

96
Overall Satisfaction
98
Would Recommend
  • I had a great experience at Bristol Street Ford Hartlepool because the sales staff had an in depth knowledge and were a pleasure to do business with

    I had a great experience at Bristol Street Ford Hartlepool because the sales staff had an in depth knowledge and were a pleasure to do business with

  • I was pleased with Bristol Street Ford Hartlepool and would recommend them because they did everything that was asked and more

    I was pleased with Bristol Street Ford Hartlepool and would recommend them because they did everything that was asked and more

  • Bristol Street Ford Hartlepool were great because this is now the second car I have personally purchased from Andy - and he has been a pleasure to deal with both times! I recommended to my mum also and she purchased one. Great service, took the time to understand my needs & preferences - top salesman! Thank y… Read More

    Bristol Street Ford Hartlepool were great because this is now the second car I have personally purchased from Andy - and he has been a pleasure to deal with both times! I recommended to my mum also and she purchased one. Great service, took the time to understand my needs & preferences - top salesman! Thank you

  • My experience at Bristol Street Ford Hartlepool was cracking because my needs were listened to and met

    My experience at Bristol Street Ford Hartlepool was cracking because my needs were listened to and met

  • I'd suggest Bristol Street Ford Hartlepool to a friend because good selection of vehlcles

    I'd suggest Bristol Street Ford Hartlepool to a friend because good selection of vehlcles

  • I'd recommend Bristol Street Ford Hartlepool to anyone because they were friendly and listened to what I required from a car. Jonathan Adams was very professional and made it an easy process from trading in my car and purchasing the new one. I went in on the Saturday and drove my new one away on the Tuesday. … Read More

    I'd recommend Bristol Street Ford Hartlepool to anyone because they were friendly and listened to what I required from a car. Jonathan Adams was very professional and made it an easy process from trading in my car and purchasing the new one. I went in on the Saturday and drove my new one away on the Tuesday. Perfect.

  • I'd recommend Bristol Street Ford Hartlepool because the staff are more than helpful and they will help you choose the right vehicle for you.

    I'd recommend Bristol Street Ford Hartlepool because the staff are more than helpful and they will help you choose the right vehicle for you.

  • Bristol Street Ford Hartlepool staff were good because I am in Glasgow and my dealings through Mr Andrew Dowling were very satisfactory and definitely a good representive of company

    Bristol Street Ford Hartlepool staff were good because I am in Glasgow and my dealings through Mr Andrew Dowling were very satisfactory and definitely a good representive of company

  • Richard who dealt with me was full of knowledge and enthusiasm. The guy was open and honest throughout. He made the experience very easy and quick. A nice touch was one of the managers 'Shaun' coming over to say hello and ask about various things. This is something I've never experienced from a dealer before … Read More

    Richard who dealt with me was full of knowledge and enthusiasm. The guy was open and honest throughout. He made the experience very easy and quick. A nice touch was one of the managers 'Shaun' coming over to say hello and ask about various things. This is something I've never experienced from a dealer before but welcomed it. They offered tea and coffee throughout our trip and every member of staff would politely nod, greet or wave bye. VERY friendly place to purchase a car and would highly recommend. My only discrepancy was not checking the vehicle over in my haste. The locking wheel nut wasn't in the car and it also had slight damage to the inside of both wings at the bottom (front of the sideskirts). Overall it was a fantastic experience and Richard is sending a courtesy car while they take the Focus to be looked at (I live 160 miles away).

  • The experience at Bristol Street Ford Hartlepool was good because from start to finish the experience was flawless

    The experience at Bristol Street Ford Hartlepool was good because from start to finish the experience was flawless

  • I was happy with the service at Bristol Street Ford Hartlepool because they took time to find out what my specific needs were and tailored their offer to suit me. I would recommend them to anyone.

    I was happy with the service at Bristol Street Ford Hartlepool because they took time to find out what my specific needs were and tailored their offer to suit me. I would recommend them to anyone.

  • I'd recommend Bristol Street Ford Hartlepool because their customer service is outstanding and their deals are unbeatable.

    I'd recommend Bristol Street Ford Hartlepool because their customer service is outstanding and their deals are unbeatable.

  • I was pleased with Bristol Street Ford Hartlepool and would recommend them because they were very friendly and helpful and i came away with exactly what i was looking for i had a ford fiesta and wanted a bigger car hoping for a focus they picked the perfect car for me a ford focus favourite colour low milage … Read More

    I was pleased with Bristol Street Ford Hartlepool and would recommend them because they were very friendly and helpful and i came away with exactly what i was looking for i had a ford fiesta and wanted a bigger car hoping for a focus they picked the perfect car for me a ford focus favourite colour low milage nearly new and a great overall car so happy i bought it! Would definitely recommend.

  • I'd recommend Bristol Street Ford Hartlepool because, good kind service, helpful, not pushy which is often the case elsewhere, didnt feel pressured and a nice honest feel to the place.

    I'd recommend Bristol Street Ford Hartlepool because, good kind service, helpful, not pushy which is often the case elsewhere, didnt feel pressured and a nice honest feel to the place.

  • The experience at Bristol Street Ford Hartlepool was great because they were eager to meet my needs. They knew they I had done my homework & didn't try to pressure me.

    The experience at Bristol Street Ford Hartlepool was great because they were eager to meet my needs. They knew they I had done my homework & didn't try to pressure me.

  • I had a great experience at Bristol Street Ford Hartlepool because Didnt get any of the usual wide boy sales technique.

    I had a great experience at Bristol Street Ford Hartlepool because Didnt get any of the usual wide boy sales technique.

  • I'd recommend Bristol Street Ford Hartlepool because 12/10 Stuff

    I'd recommend Bristol Street Ford Hartlepool because 12/10 Stuff

  • Carol was very helpful really nice person

    Carol was very helpful really nice person

  • I'd definitely recommend Bristol Street Ford Hartlepool to friends and family because everything was concluded in a professional and satisfying manner.

    I'd definitely recommend Bristol Street Ford Hartlepool to friends and family because everything was concluded in a professional and satisfying manner.

  • I'd definitely recommend Bristol Street Ford Hartlepool to friends and family because jonathan and all involved were really friendly and not pushy

    I'd definitely recommend Bristol Street Ford Hartlepool to friends and family because jonathan and all involved were really friendly and not pushy

  • The experience at Bristol Street Ford Hartlepool was good because the staff were brilliant.

    The experience at Bristol Street Ford Hartlepool was good because the staff were brilliant.

  • I was pleased with Bristol Street Ford Hartlepool and would recommend them because the overall experience was brilliant. Staff were very knowledgable and friendly and were able to help us find the perfect car to meet our needs and budget. Handover was smooth and they are always on hand to answer any questions… Read More

    I was pleased with Bristol Street Ford Hartlepool and would recommend them because the overall experience was brilliant. Staff were very knowledgable and friendly and were able to help us find the perfect car to meet our needs and budget. Handover was smooth and they are always on hand to answer any questions you may have. Will definitely recommend and will be visiting again the next time we need to upgrade our car

  • My experience at Bristol Street Ford Hartlepool was positive because everything was explained in full detail in a very simple yet professional manner and really happy with the service that we received by Richard.

    My experience at Bristol Street Ford Hartlepool was positive because everything was explained in full detail in a very simple yet professional manner and really happy with the service that we received by Richard.

  • Bristol Street Ford Hartlepool were helpful because the staff were very friendly and nothing was too much trouble for them. Ben was the member of staff who dealt with us and he was very pleasant and knowledgeable and easy to talk to.

    Bristol Street Ford Hartlepool were helpful because the staff were very friendly and nothing was too much trouble for them. Ben was the member of staff who dealt with us and he was very pleasant and knowledgeable and easy to talk to.

  • Bristol Street Ford Hartlepool were really helpful and I'd recommend them because the welcome and friendly service I received is second to none. From arrival to 'browse' to the days following collection of my new vehicle the courteousness and friendly service I received was outstanding. Both the salesperson a… Read More

    Bristol Street Ford Hartlepool were really helpful and I'd recommend them because the welcome and friendly service I received is second to none. From arrival to 'browse' to the days following collection of my new vehicle the courteousness and friendly service I received was outstanding. Both the salesperson and the dealership manager were personable and knowledgeable as well as interested in my needs. I will definitely recommend Bristol Street Motors Hartlepool to all my friends and family and will continue to purchase my future vehicles from this dealership.

  • I would recommend Bristol Street Ford Hartlepool to friends and family because very professional, quick and friendly service.

    I would recommend Bristol Street Ford Hartlepool to friends and family because very professional, quick and friendly service.

  • The experience at Bristol Street Ford Hartlepool was good because the staff at the dealership were very friendly and approchable could have friendly banter with them over all an absolutley mint dealership and would reccomend them to anyone and everyone

    The experience at Bristol Street Ford Hartlepool was good because the staff at the dealership were very friendly and approchable could have friendly banter with them over all an absolutley mint dealership and would reccomend them to anyone and everyone

  • My experience at Bristol Street Ford Hartlepool was cracking because the service was superb.

    My experience at Bristol Street Ford Hartlepool was cracking because the service was superb.

  • I'd suggest Bristol Street Ford Hartlepool to a friend because of the overall friendliness and the professionalism of the staff.

    I'd suggest Bristol Street Ford Hartlepool to a friend because of the overall friendliness and the professionalism of the staff.

  • I'd recommend Bristol Street Ford Hartlepool to anyone because i did not feel pushed or pressured into buying a vehicle and they did not try and sepl me anything that would not have met my needs

    I'd recommend Bristol Street Ford Hartlepool to anyone because i did not feel pushed or pressured into buying a vehicle and they did not try and sepl me anything that would not have met my needs

  • The staff at Bristol Street Ford Hartlepool were good because they were polite and friendly and told me all the facts I needed

    The staff at Bristol Street Ford Hartlepool were good because they were polite and friendly and told me all the facts I needed

  • The experience at Bristol Street Ford Hartlepool was fantastic because staff were very helpful and friendly

    The experience at Bristol Street Ford Hartlepool was fantastic because staff were very helpful and friendly

  • My experience at Bristol Street Ford Hartlepool was memorable because I got an absolute bargain and the team were great! Hight reccommend!

    My experience at Bristol Street Ford Hartlepool was memorable because I got an absolute bargain and the team were great! Hight reccommend!

  • Bristol Street Ford Hartlepool were fantastic because staff very friendly. Told me all I need to no about a few cars what I liked.

    Bristol Street Ford Hartlepool were fantastic because staff very friendly. Told me all I need to no about a few cars what I liked.

  • I'd endorse Bristol Street Ford Hartlepool because of the very friendly staff, attention to detail and all round good experience.

    I'd endorse Bristol Street Ford Hartlepool because of the very friendly staff, attention to detail and all round good experience.

  • Bristol Street Ford Hartlepool were fantastic because very helpful friendly staff happy to help and answer any question

    Bristol Street Ford Hartlepool were fantastic because very helpful friendly staff happy to help and answer any question

  • I'd definitely recommend Bristol Street Ford Hartlepool to friends and family because the Manager and staff are very friendly and do not overpower you in their Salemanship.

    I'd definitely recommend Bristol Street Ford Hartlepool to friends and family because the Manager and staff are very friendly and do not overpower you in their Salemanship.

  • My experience at Bristol Street Ford Hartlepool was memorable because i managed to get the car i have aleways wanted, the salesman was a pleasure to deal with, but the quality of the car on piuck up was dissapointing, due to a poor wash wheels still had lots of brake dust, and all the black trimmings had whit… Read More

    My experience at Bristol Street Ford Hartlepool was memorable because i managed to get the car i have aleways wanted, the salesman was a pleasure to deal with, but the quality of the car on piuck up was dissapointing, due to a poor wash wheels still had lots of brake dust, and all the black trimmings had white wax marks i spent 3 hhours cleaning the car the day after....

  • My experience at Bristol Street Ford Hartlepool was memorable because staff are really friendly with lots of choices of car. You can trust because you are buying from well reputed main dealer. they ask me to pop in if i do have any problem in future they will be happy to help. Thanks very much once again. Def… Read More

    My experience at Bristol Street Ford Hartlepool was memorable because staff are really friendly with lots of choices of car. You can trust because you are buying from well reputed main dealer. they ask me to pop in if i do have any problem in future they will be happy to help. Thanks very much once again. Definitely will come again

  • Bristol Street Ford Hartlepool were helpful because they provided a good level of customer satisfaction

    Bristol Street Ford Hartlepool were helpful because they provided a good level of customer satisfaction