2555 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,555

Reviews

95
Overall Satisfaction
100
Would Recommend
  • Fantastic service, super fast too, with all staff helpful, professional and polite. Bristol Street run a tight ship in Orpington, now my go-to Ford Service providor

    Fantastic service, super fast too, with all staff helpful, professional and polite. Bristol Street run a tight ship in Orpington, now my go-to Ford Service providor

  • Fantastic service, super fast too, with all staff helpful, professional and polite. Bristol Street run a tight ship in Orpington, now my go-to Ford Service providor

    Fantastic service, super fast too, with all staff helpful, professional and polite. Bristol Street run a tight ship in Orpington, now my go-to Ford Service providor

  • I had a good experience

    I had a good experience

  • I had a good experience

    I had a good experience

  • I had a good experience

    I had a good experience

  • We recently purchased a family fund motability car through Bristol street motors Ford, Orpington. The salesman Gary was very informative which helped us to finalise which vehicle would be suited for our families needs. Would definitely recommend this dealership.

    We recently purchased a family fund motability car through Bristol street motors Ford, Orpington. The salesman Gary was very informative which helped us to finalise which vehicle would be suited for our families needs. Would definitely recommend this dealership.

    Reply by Bristol Street Motors Ford Vans Orpington (Dealer) on 29th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • We recently purchased a family fund motability car through Bristol street motors Ford, Orpington. The salesman Gary was very informative which helped us to finalise which vehicle would be suited for our families needs. Would definitely recommend this dealership.

    We recently purchased a family fund motability car through Bristol street motors Ford, Orpington. The salesman Gary was very informative which helped us to finalise which vehicle would be suited for our families needs. Would definitely recommend this dealership.

    Reply by Liza Nicholson (Dealer) on 29th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Couldn’t have faulted the service when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you’re doing

    Couldn’t have faulted the service when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you’re doing

    Reply by Matthew Johnson (Dealer) on 26th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that MIllie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Just a quick review. Couldn\u2019t have faulted the service when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you\u2019re doing \U0001f60a Thanks all

    Just a quick review. Couldn\u2019t have faulted the service when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you\u2019re doing \U0001f60a Thanks all

    Reply by Bristol Street Motors Ford Vans Orpington (Dealer) on 25th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Just a quick review. Couldn\u2019t have faulted the service when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you\u2019re doing \U0001f60a Thanks all

    Just a quick review. Couldn\u2019t have faulted the service when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you\u2019re doing \U0001f60a Thanks all

    Reply by Bristol Street Motors Ford Orpington (Dealer) on 25th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Just a quick review. Couldn\u2019t have faulted the services when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you\u2019re doing \U0001f60a Thanks all

    Just a quick review. Couldn\u2019t have faulted the services when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you\u2019re doing \U0001f60a Thanks all

    Reply by Liza Nicholson (Dealer) on 25th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I travelled up from Southampton to collect a car I'd seen online, i had been dealing with Gary in new/used car sales over a few weeks via email and phone. I have to give Gary full credit, nothing was too much trouble as I'm quite a notorious customer when it comes to price and condition of the vehicle. Unfort… Read More

    I travelled up from Southampton to collect a car I'd seen online, i had been dealing with Gary in new/used car sales over a few weeks via email and phone. I have to give Gary full credit, nothing was too much trouble as I'm quite a notorious customer when it comes to price and condition of the vehicle. Unfortunately the car I had been looking at I didn't feel happy with but Gary and the manager Craig accommodated me and got another prepared for me while waiting. Gary is polite, knows his stuff and acted professionally at all times.

    Reply by Bristol Street Motors Ford Vans Orpington (Dealer) on 23rd February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gary and Craig were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I travelled up from Southampton to collect a car I'd seen online, i had been dealing with Gary in new/used car sales over a few weeks via email and phone. I have to give Gary full credit, nothing was too much trouble as I'm quite a notorious customer when it comes to price and condition of the vehicle. Unfort… Read More

    I travelled up from Southampton to collect a car I'd seen online, i had been dealing with Gary in new/used car sales over a few weeks via email and phone. I have to give Gary full credit, nothing was too much trouble as I'm quite a notorious customer when it comes to price and condition of the vehicle. Unfortunately the car I had been looking at I didn't feel happy with but Gary and the manager Craig accommodated me and got another prepared for me while waiting. Gary is polite, knows his stuff and acted professionally at all times.

    Reply by Liza Nicholson (Dealer) on 23rd February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Gary and Craig were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I would recommend Bristol Street Motors Ford Orpington to friends and family because of the after Sales support i am receiving and the way they are helping me to resolve the issue, also a personnel mention to the sales representative Ryan Hall, who was extremely knowledgeable on the car compared to other ford… Read More

    I would recommend Bristol Street Motors Ford Orpington to friends and family because of the after Sales support i am receiving and the way they are helping me to resolve the issue, also a personnel mention to the sales representative Ryan Hall, who was extremely knowledgeable on the car compared to other ford dealers i had visited, he also went over and above to provide videos and additional information, making the experience for my son a special one, being his first car!

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Hi Jill, Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Ryan Hall was fantastic from start to finish. He made our purchase very easy

    Ryan Hall was fantastic from start to finish. He made our purchase very easy

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Amanda. Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Had a service and MOT done here. All good and turned around in a day.

    Had a service and MOT done here. All good and turned around in a day.

    Reply by Bristol Street Motors Ford Vans Orpington (Dealer) on 17th February 2024:

    “Good afternoon Simon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.”

  • Had a service and MOT done here. All good and turned around in a day.

    Had a service and MOT done here. All good and turned around in a day.

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Simon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.”

  • Honestly the best dealership around, miriam is so lovley and really tried her best to find the perfect car for me, she was not pushy in any way. Unfortunately I had an unexpected problem with the car I brought which was in no way bristol streets fault, I cam in and spoke to Carl who is one of the managers the… Read More

    Honestly the best dealership around, miriam is so lovley and really tried her best to find the perfect car for me, she was not pushy in any way. Unfortunately I had an unexpected problem with the car I brought which was in no way bristol streets fault, I cam in and spoke to Carl who is one of the managers there, he reasured me that it was all going to be ok. He managed to find me a similar car that was in my budget, the car wasn't even listed yet but he tracked it down and was able to secure it for me. Jordon was also really lovley and made me a drink Honestly guys from someone that suffers from social anxiety and finds these situations very stressful I left calm and happy Thankyou again if I could give you 10 stars I would \u2728\ufe0f

    Reply by Bristol Street Motors Ford Vans Orpington (Dealer) on 15th February 2024:

    “Good afternoon Andrea. Thank you for taking the time to mark us as 5 stars. Kind regards, Dean.”

  • Honestly the best dealership around, miriam is so lovley and really tried her best to find the perfect car for me, she was not pushy in any way. Unfortunately I had an unexpected problem with the car I brought which was in no way bristol streets fault, I cam in and spoke to Carl who is one of the managers the… Read More

    Honestly the best dealership around, miriam is so lovley and really tried her best to find the perfect car for me, she was not pushy in any way. Unfortunately I had an unexpected problem with the car I brought which was in no way bristol streets fault, I cam in and spoke to Carl who is one of the managers there, he reasured me that it was all going to be ok. He managed to find me a similar car that was in my budget, the car wasn't even listed yet but he tracked it down and was able to secure it for me. Jordon was also really lovley and made me a drink Honestly guys from someone that suffers from social anxiety and finds these situations very stressful I left calm and happy Thankyou again if I could give you 10 stars I would \u2728\ufe0f

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Andrea. Thank you for taking the time to mark us as 5 stars. Kind regards, Dean.”

  • My experience at Bristol Street Motors Ford Orpington was memorable because the sales person Kordan who I was dealing with was friendly, helpful and informative when I purchased an Ecosport from the dealership

    My experience at Bristol Street Motors Ford Orpington was memorable because the sales person Kordan who I was dealing with was friendly, helpful and informative when I purchased an Ecosport from the dealership

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kordan and the team. We hope to see you again soon. Happy motoring, Dawn”

  • The experience at Bristol Street Motors Ford Orpington was good because I felt that I was not pressured and the purchase was on my terms

    The experience at Bristol Street Motors Ford Orpington was good because I felt that I was not pressured and the purchase was on my terms

    Reply by Stuart Oliver (Dealer) on 5th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Bristol Street Motors Ford Orpington were great because very good sales service, all questions was ansered with no issues inpressed I was told no power fold mirrors on car better to be told then find out later. car was perfect.

    Bristol Street Motors Ford Orpington were great because very good sales service, all questions was ansered with no issues inpressed I was told no power fold mirrors on car better to be told then find out later. car was perfect.

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good morning Alan. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew”

  • I was happy with the service at Bristol Street Motors Ford Orpington because they were helpful, explained everything thoroughly. Nothing felt rushed with the whole process and no question was left unanswered. Jordan was lovely to deal with through the whole purchase process.

    I was happy with the service at Bristol Street Motors Ford Orpington because they were helpful, explained everything thoroughly. Nothing felt rushed with the whole process and no question was left unanswered. Jordan was lovely to deal with through the whole purchase process.

    Reply by Keith Briggs (Dealer) on 30th January 2024:

    “Hi Michael, Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Great experience firstly with Sam and then to finalize with Gary

    Great experience firstly with Sam and then to finalize with Gary

    Reply by Bristol Street Motors Ford Vans Orpington (Dealer) on 26th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Great experience firstly with Sam and then to finalize with Gary

    Great experience firstly with Sam and then to finalize with Gary

    Reply by Stuart Oliver (Dealer) on 26th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”