898 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

898

Reviews

92
Overall Satisfaction
99
Would Recommend
  • I had a great experience at Bristol Street Ford Orpington because Carrie Anne was incredibly helpful, fantastic service, brilliant car - very very happy with my new Kuga! love driving it, feel safe and secure and fits us all in, Thank you!

    I had a great experience at Bristol Street Ford Orpington because Carrie Anne was incredibly helpful, fantastic service, brilliant car - very very happy with my new Kuga! love driving it, feel safe and secure and fits us all in, Thank you!

  • I was more than happy with the service I received.

    I was more than happy with the service I received.

  • I'd recommend Bristol Street Ford Orpington to anyone because we had excellent service from the salesperson - Jones. He was friendly and courteous at all times whilst maintaining a professional attitude. There were a couple of details about the purchase that I found strange - your inabliity to take a debit ca… Read More

    I'd recommend Bristol Street Ford Orpington to anyone because we had excellent service from the salesperson - Jones. He was friendly and courteous at all times whilst maintaining a professional attitude. There were a couple of details about the purchase that I found strange - your inabliity to take a debit card, together with your bizarre requirement of charging for £20 worth of fuel in the car ( never had this when buying other vehicles in the past, including a Ford Kuga from a different dealer earlier this year ) but none of this was Jones' fault and he really was excellent throughout. Because of his attitude, I'd recommend you to others.

  • I'd endorse Bristol Street Ford Orpington because of professional service

    I'd endorse Bristol Street Ford Orpington because of professional service

  • The staff at Bristol Street Ford Orpington were good because they took the time to find what I need,every thing was explained to me.

    The staff at Bristol Street Ford Orpington were good because they took the time to find what I need,every thing was explained to me.

  • Bristol Street Ford Orpington were great because they understood my needs and where willing to help. Thanks especially to Gary!

    Bristol Street Ford Orpington were great because they understood my needs and where willing to help. Thanks especially to Gary!

  • Bristol Street Ford Orpington were helpful because (MrJones Boakye-Yiadom got ten out of ten in handling the transaction)

    Bristol Street Ford Orpington were helpful because (MrJones Boakye-Yiadom got ten out of ten in handling the transaction)

  • I'd definitely recommend Bristol Street Ford Orpington because the salesperson I dealt with was knowledgeable, offered alternative vehicles, and found another car which had what I wanted from a different site. She was pleasant and not at all 'pushy'.

    I'd definitely recommend Bristol Street Ford Orpington because the salesperson I dealt with was knowledgeable, offered alternative vehicles, and found another car which had what I wanted from a different site. She was pleasant and not at all 'pushy'.

  • I'd recommend Bristol Street Ford Orpington to anyone because from the moment we arrived the salesman welcomed us, identified our needs and worked tirelessly to meet them. He was polite, courteous and attentive and went the extra mile to provide quality customer service. We felt valued throughout the sales pr… Read More

    I'd recommend Bristol Street Ford Orpington to anyone because from the moment we arrived the salesman welcomed us, identified our needs and worked tirelessly to meet them. He was polite, courteous and attentive and went the extra mile to provide quality customer service. We felt valued throughout the sales process and our custom was important. Mo Ali was a great ambassador for BSM.

  • I'd definitely recommend Bristol Street Ford Orpington because they went the extra mile to get the car I was looking for and continued to do more to make sure everything was perfect after the car arrived and was collected.

    I'd definitely recommend Bristol Street Ford Orpington because they went the extra mile to get the car I was looking for and continued to do more to make sure everything was perfect after the car arrived and was collected.

  • Bristol Street Ford Orpington were great because they found the perfect car for me

    Bristol Street Ford Orpington were great because they found the perfect car for me

  • Bristol Street Ford Orpington were great because Great experiance dealing with a knowlegeable salesman (Tom Hawthorne) regarding the Ford Kuga we purchased.Everthing regarding the purchase,vehicle and paperwork done efficiently.

    Bristol Street Ford Orpington were great because Great experiance dealing with a knowlegeable salesman (Tom Hawthorne) regarding the Ford Kuga we purchased.Everthing regarding the purchase,vehicle and paperwork done efficiently.

  • My experience at Bristol Street Ford Orpington was cracking because I had a female salesperson. Which was refreshing and I felt I could trust her more.

    My experience at Bristol Street Ford Orpington was cracking because I had a female salesperson. Which was refreshing and I felt I could trust her more.

  • Bristol Street Ford Orpington staff (Tom Hawthorne) were good because they did the simple things well and wanted to sell me a car. I had visited Audi, Mercedes and VW on my search for a fast, practical hatchback and staff at each dealership were either unhelpful or not interested in selling a car. It's genuin… Read More

    Bristol Street Ford Orpington staff (Tom Hawthorne) were good because they did the simple things well and wanted to sell me a car. I had visited Audi, Mercedes and VW on my search for a fast, practical hatchback and staff at each dealership were either unhelpful or not interested in selling a car. It's genuinely mystifying. Tom Hawthorne was friendly but more importantly, helpful with the purchase of the Ford Focus RS. Bristol Street Motors should hang on to staff like him. As for the car, there have been a couple of niggles. The clutch pedal squeaks and the wheel alignment is slightly out. Both will be rectified next week. When I picked the car up, the inside of the windscreen was grubby. I didn't notice how bad it was until a couple of miles away when the sun was on it.

  • I'd definitely recommend Bristol Street Ford Orpington because easy to deal with nice salesperson

    I'd definitely recommend Bristol Street Ford Orpington because easy to deal with nice salesperson

  • I'd suggest Bristol Street Ford Orpington to a friend because the overall treatment was second to none and I would definitely buy another car from Bristol Street Motors. The salesperson, Simona, was a dream to deal with and would definitely recommend any future clients to go to her. Nothing was too much troub… Read More

    I'd suggest Bristol Street Ford Orpington to a friend because the overall treatment was second to none and I would definitely buy another car from Bristol Street Motors. The salesperson, Simona, was a dream to deal with and would definitely recommend any future clients to go to her. Nothing was too much trouble and if I had any queries they were answered very clearly.

  • The experience at Bristol Street Ford Orpington was fantastic because from start to finish, Tom our sales guy listened! He then came up with a range of options within our budget and when our particular needs (electric folding wing mirrors and heated seats!!) couldn't be met from the cars he had in stock, he p… Read More

    The experience at Bristol Street Ford Orpington was fantastic because from start to finish, Tom our sales guy listened! He then came up with a range of options within our budget and when our particular needs (electric folding wing mirrors and heated seats!!) couldn't be met from the cars he had in stock, he put in the effort to find one that exactly met our requirements and had it delivered well within time to still qualify for the excellent 0% finance deal. My wife and I were really impressed and would happily recommend Bristol Street (and Tom!!) to anyone looking to purchase a good quality used car!

  • I'd suggest Bristol Street Ford Orpington to a friend because all staff are friendly and helpful. Thanks especially to Tom for making the purchase such a positive experience

    I'd suggest Bristol Street Ford Orpington to a friend because all staff are friendly and helpful. Thanks especially to Tom for making the purchase such a positive experience

  • My experience at Bristol Street Ford Orpington was positive because I originally went in for a error code diagnosis and repair on my Peugeot. Tracy Coles and her team on the service desk delivered an outstanding customer care, I ended up swapping my Peugeot for a ford fiesta Titanium thanks to Tom Hawthorne i… Read More

    My experience at Bristol Street Ford Orpington was positive because I originally went in for a error code diagnosis and repair on my Peugeot. Tracy Coles and her team on the service desk delivered an outstanding customer care, I ended up swapping my Peugeot for a ford fiesta Titanium thanks to Tom Hawthorne in sales.

  • Bristol Street Ford Orpington staff were good because the whole experience was so easy for me. The salesman Tom was really helpful. Have a few problems with the running of car but ishe getting sorted.

    Bristol Street Ford Orpington staff were good because the whole experience was so easy for me. The salesman Tom was really helpful. Have a few problems with the running of car but ishe getting sorted.

  • My experience at Bristol Street Ford Orpington was positive because sales person was helpful friendly and no dramas....apart from vehicle having a flat tyre as i left the garage,,!!!

    My experience at Bristol Street Ford Orpington was positive because sales person was helpful friendly and no dramas....apart from vehicle having a flat tyre as i left the garage,,!!!

  • I'd recommend Bristol Street Ford Orpington to anyone because its a great company

    I'd recommend Bristol Street Ford Orpington to anyone because its a great company

  • The experience at Bristol Street Ford Orpington was good because very friendly and helpful staff and the after sales support with a minor problem

    The experience at Bristol Street Ford Orpington was good because very friendly and helpful staff and the after sales support with a minor problem

  • I had a great experience at Bristol Street Ford Orpington because wide range of good quality second hand vehicles

    I had a great experience at Bristol Street Ford Orpington because wide range of good quality second hand vehicles

  • Bristol Street Ford Orpington were fantastic because they told me every in detail and were very nice

    Bristol Street Ford Orpington were fantastic because they told me every in detail and were very nice

  • Bristol Street Ford Orpington were great because it is local and i recieved good attention from the sales advisor Gary Downer.

    Bristol Street Ford Orpington were great because it is local and i recieved good attention from the sales advisor Gary Downer.

  • I'd recommend Bristol Street Ford Orpington because they’re friendly, effiecnt and give you top effort! Would defiantly recommend.

    I'd recommend Bristol Street Ford Orpington because they’re friendly, effiecnt and give you top effort! Would defiantly recommend.

  • I would recommend Bristol Street Ford Orpington because Tom Hawthorne, the Sales Executive who dealt with us, was outstandingly friendly, helpful, knowledgeable, informative, accommodating and professional throughout the process.

    I would recommend Bristol Street Ford Orpington because Tom Hawthorne, the Sales Executive who dealt with us, was outstandingly friendly, helpful, knowledgeable, informative, accommodating and professional throughout the process.

  • The experience at Bristol Street Ford Orpington was great because friendly helpful staff & not pushy like some sales people really satisfied with the service & help they gave.

    The experience at Bristol Street Ford Orpington was great because friendly helpful staff & not pushy like some sales people really satisfied with the service & help they gave.

  • My experience at Bristol Street Ford Orpington was positive because great friendly staff always happy to help any problems if you return always happy to make it a quick turn around

    My experience at Bristol Street Ford Orpington was positive because great friendly staff always happy to help any problems if you return always happy to make it a quick turn around

  • My experience at Bristol Street Ford Orpington was positive because the service was really friendly and attentive!

    My experience at Bristol Street Ford Orpington was positive because the service was really friendly and attentive!

  • The salesperson Simona was outstanding. The after sales service has been outstanding too. Absolutely delighted.

    The salesperson Simona was outstanding. The after sales service has been outstanding too. Absolutely delighted.

  • I came by public transport from Penge, which was not easy. I had a welcoming cup of tea and a friendly salesperson, no hard sale to upgrade on my desired purchase.

    I came by public transport from Penge, which was not easy. I had a welcoming cup of tea and a friendly salesperson, no hard sale to upgrade on my desired purchase.

  • The staff at Bristol Street Ford Orpington were good because they came up with the right car for me to test drive and suggested which new car I purchased

    The staff at Bristol Street Ford Orpington were good because they came up with the right car for me to test drive and suggested which new car I purchased

  • I was happy with the service at Bristol Street Ford Orpington because the level of service i received especially carrie-ann was excellent, she really cared which in todays world is rare. She was delightful to deal with, made everything extremely easy and i would definately purchase from her again.

    I was happy with the service at Bristol Street Ford Orpington because the level of service i received especially carrie-ann was excellent, she really cared which in todays world is rare. She was delightful to deal with, made everything extremely easy and i would definately purchase from her again.

  • My experience at Bristol Street Ford Orpington was cracking because they were helpful, non pushy, dedicated to helping find a solution, and providing what we needed withing an appropriate time window.

    My experience at Bristol Street Ford Orpington was cracking because they were helpful, non pushy, dedicated to helping find a solution, and providing what we needed withing an appropriate time window.

  • good service buy with confindence, and good arfter sales service, any car purchasing can have problems but Bristol Street motors have always sorted them out for me with great results

    good service buy with confindence, and good arfter sales service, any car purchasing can have problems but Bristol Street motors have always sorted them out for me with great results

  • I'd definitely recommend Bristol Street Ford Orpington to friends and family because from arriving to leaving I was very well looked after by Jones Boakye-yiadom he came on a test drive with me and went through everything to do with the vehicle and all corresponding paperwork, very happy thankyou.

    I'd definitely recommend Bristol Street Ford Orpington to friends and family because from arriving to leaving I was very well looked after by Jones Boakye-yiadom he came on a test drive with me and went through everything to do with the vehicle and all corresponding paperwork, very happy thankyou.

  • My experience at Bristol Street Ford Orpington was memorable because they were very helpful all the way through the selling process.

    My experience at Bristol Street Ford Orpington was memorable because they were very helpful all the way through the selling process.