966 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

966

Reviews

98
Overall Satisfaction
99
Would Recommend
  • I would recommend Bristol Street Ford Shirley to friends and family because excellent customer service

    I would recommend Bristol Street Ford Shirley to friends and family because excellent customer service

  • I'd recommend Bristol Street Ford Shirley to anyone because of the outstanding service received by all the team at Shirley

    I'd recommend Bristol Street Ford Shirley to anyone because of the outstanding service received by all the team at Shirley

    Reply by Gerome Guarini (Dealer) on 7th December 2017:

    “Hi Miss Evans, we really appreciate your very kind words about us here at ford Shirley , I really hope you enjoy your new car and look forward to seeing you again soon.”

  • Bristol Street Ford Shirley staff were good because we were treated excellently, listened to and small issues with the car resolved immediately

    Bristol Street Ford Shirley staff were good because we were treated excellently, listened to and small issues with the car resolved immediately

    Reply by Gerome Guarini (Dealer) on 6th December 2017:

    “Hi Mr Boulton , thank you for your kinds words and am very happy we resolved any issues , I hope you enjoy your new car and look forward to seeing you again very soon.”

  • The staff at Bristol Street Ford Shirley were good because I had not seen the vehicle except on there website and they were very honest about what I was getting.

    The staff at Bristol Street Ford Shirley were good because I had not seen the vehicle except on there website and they were very honest about what I was getting.

  • I'd definitely recommend Bristol Street Ford Shirley because of the professional way I was treated and how well they met my needs

    I'd definitely recommend Bristol Street Ford Shirley because of the professional way I was treated and how well they met my needs

    Reply by gerome guarini (Dealer) on 3rd December 2017:

    “Hi Mr Ingram, thank you for your kind words, I hope you enjoy your new car.”

  • I'd endorse Bristol Street Ford Shirley because the service was 1st class. Listened to what my needs and budget was. Stuart kept me up to date on when I could have my car and helped me when I had trouble sorting out the 7 day insurance. Will definitely be going back when I next change my car and recommend my … Read More

    I'd endorse Bristol Street Ford Shirley because the service was 1st class. Listened to what my needs and budget was. Stuart kept me up to date on when I could have my car and helped me when I had trouble sorting out the 7 day insurance. Will definitely be going back when I next change my car and recommend my wife to go there when she next changes her car. Great service.

    Reply by Gerome Guarini (Dealer) on 29th November 2017:

    “Hi Mr Morgan, firstly may I thank you for your kind words about the service you received at ford Shirley it is greatly appreciated , I hope you enjoy your new car and will look forward to seeing you again .”

  • I would recommend Bristol Street Ford Shirley to friends and family because staff were welcoming. Wayne Gooding was extremely helpful in agreeing a price with my trade in. Only went for a browse that day and ended up purchasing. Collected two days later. Top service.

    I would recommend Bristol Street Ford Shirley to friends and family because staff were welcoming. Wayne Gooding was extremely helpful in agreeing a price with my trade in. Only went for a browse that day and ended up purchasing. Collected two days later. Top service.

    Reply by Gerome Guarini (Dealer) on 28th November 2017:

    “Hi Mrs Rogers , thank you for your kind words , very much appreciated , we hope you enjoy your new car and hope to see you soon.”

  • My experience at Bristol Street Ford Shirley was memorable because Phil Eden who I dealt with is a fantastic salesperson. My mum, sisters, cousins and aunt have bought cars from him in the past i they have all been completely satisfied. I would recommend Phil as he is totally honest and reassuring and goe… Read More

    My experience at Bristol Street Ford Shirley was memorable because Phil Eden who I dealt with is a fantastic salesperson. My mum, sisters, cousins and aunt have bought cars from him in the past i they have all been completely satisfied. I would recommend Phil as he is totally honest and reassuring and goes the extra mile with customer service

    Reply by Gerome Guarini (Dealer) on 27th November 2017:

    “Mr King , many thanks for your extremely kinds words about Phil , I really hope you enjoy your new car , and we look forward to seeing you very soon.”

  • I was pleased with Bristol Street Ford Shirley and would recommend them because they make you feel at ease and never pressure you into anything it was a pleasure Meeting Gary bird he sorted everything I would differently recommend this ford garage in Shirley to anyone 10 out of 10

    I was pleased with Bristol Street Ford Shirley and would recommend them because they make you feel at ease and never pressure you into anything it was a pleasure Meeting Gary bird he sorted everything I would differently recommend this ford garage in Shirley to anyone 10 out of 10

    Reply by Gerome Guarini (Dealer) on 25th November 2017:

    “Hi Mr Moriarty , it was an absolute pleasure being able to supply you with your new car , and I am very appreciative for your kind words about us here and also Gary bird.”

  • I'd recommend Bristol Street Ford Shirley to a friend because Ollie was fantastic, nothing was too much trouble & he even changed his day off to accommodate me picking up my new car. Thank you so much for a straight forward, nice easy & happy outcome

    I'd recommend Bristol Street Ford Shirley to a friend because Ollie was fantastic, nothing was too much trouble & he even changed his day off to accommodate me picking up my new car. Thank you so much for a straight forward, nice easy & happy outcome

  • My experience at Bristol Street Ford Shirley was positive because salesman where very helpful

    My experience at Bristol Street Ford Shirley was positive because salesman where very helpful

    Reply by gerome guarini (Dealer) on 19th November 2017:

    “thanks for your kind words , we are so happy you had a great customer experience”

  • I'd recommend Bristol Street Ford Shirley to a friend because I found the experience very pleasant and not intimidating. Felt very relaxed and enjoyed the whole experience. It made it a pleasure for me to buy a car with Bristol Street Motors

    I'd recommend Bristol Street Ford Shirley to a friend because I found the experience very pleasant and not intimidating. Felt very relaxed and enjoyed the whole experience. It made it a pleasure for me to buy a car with Bristol Street Motors

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Mr Howitt it was a pleasure to be of service to you and we all appreciate your kind comments , we all hope you enjoy your new car for as long as you own it.”

  • I'd recommend Bristol Street Ford Shirley to a friend because of the professionalism, level of understanding of my needs and prepared to go that extra mile to satisfy them.

    I'd recommend Bristol Street Ford Shirley to a friend because of the professionalism, level of understanding of my needs and prepared to go that extra mile to satisfy them.

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Mr Ward I would like to thank you for purchasing your new car from Bristol street Shirley and really appreciate your kind comments.”

  • My experience at Bristol Street Ford Shirley was positive because of a very good sales man

    My experience at Bristol Street Ford Shirley was positive because of a very good sales man

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Mr Bull , I would like to thank you for choosing Bristol street Ford Shirley for the purchase of new car , so glad we looked after you .”

  • I had a great experience at Bristol Street Ford Shirley because I found exactly what I was looking for. The car was handed over within a week. Gary answered all my questions/ queries.

    I had a great experience at Bristol Street Ford Shirley because I found exactly what I was looking for. The car was handed over within a week. Gary answered all my questions/ queries.

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Miss Bowers I am so glad we were able to find the right car for you , and thank you for your kind words about us.”

  • Bristol Street Ford Shirley were helpful because the sales person was friendly and helpful

    Bristol Street Ford Shirley were helpful because the sales person was friendly and helpful

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Mr Newman , I am so glad we made your experience great here at Ford Shirley , many thanks for your kind words.”

  • Bristol Street Ford Shirley were fantastic because they found me a car that exactly fitted my needs at a price I was happy to pay with a minimum of fuss.

    Bristol Street Ford Shirley were fantastic because they found me a car that exactly fitted my needs at a price I was happy to pay with a minimum of fuss.

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Mr Kerr , I am so glad we made your experience great here at Bristol Street Ford Shirley , many thanks for your kind words.”

  • I was happy with the service at Bristol Street Ford Shirley because it was quick friendly and efficient. I didn't feel I was put under any pressure during the sale process, which has happened before and the salesman has lost the sale

    I was happy with the service at Bristol Street Ford Shirley because it was quick friendly and efficient. I didn't feel I was put under any pressure during the sale process, which has happened before and the salesman has lost the sale

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Mr Johnson, I am so glad we made your experience great here at Bristol Street Ford Shirley , many thanks for your kind words.”

  • My experience at Bristol Street Ford Shirley was positive because the staff were very professional and helpful

    My experience at Bristol Street Ford Shirley was positive because the staff were very professional and helpful

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Miss Hilton , many thanks for purchasing your new car from Bristol street Ford Shirley and many thanks for your kind words about us here .”

  • My experience at Bristol Street Ford Shirley was memorable because Phil did what he said he would and was not pushy. He did not waste my time (and his) by trying to sell me stuff I had said at the outset I did not want. My local dealer Trust ford was so awful - not just with me - I would not deal with them..

    My experience at Bristol Street Ford Shirley was memorable because Phil did what he said he would and was not pushy. He did not waste my time (and his) by trying to sell me stuff I had said at the outset I did not want. My local dealer Trust ford was so awful - not just with me - I would not deal with them..

    Reply by gerome guarini (Dealer) on 16th November 2017:

    “Mr Williams, many thanks for purchasing your new car from us here at Ford Shirley , and your kind words and much appreciated.”

  • I'd recommend Bristol Street Ford Shirley to anyone because friendly staff and reliable vehicles

    I'd recommend Bristol Street Ford Shirley to anyone because friendly staff and reliable vehicles

  • The experience at Bristol Street Ford Shirley was fantastic because the sales person, Gary Bird, was very friendly and attentive from the start. He was very informative and helpful about the car and didn't pressurise us in any way, leaving us to chat about the car on our own and come to a decision. We would … Read More

    The experience at Bristol Street Ford Shirley was fantastic because the sales person, Gary Bird, was very friendly and attentive from the start. He was very informative and helpful about the car and didn't pressurise us in any way, leaving us to chat about the car on our own and come to a decision. We would definitely recommend family and friends to contact Gary in the first instance.

  • a good sales team that listern to what you want in a car

    a good sales team that listern to what you want in a car

  • The experience at Bristol Street Ford Shirley was good because it was efficient, professional, friendly and personal

    The experience at Bristol Street Ford Shirley was good because it was efficient, professional, friendly and personal

  • I'd endorse Bristol Street Ford Shirley because I was highly satisfied with my experience.

    I'd endorse Bristol Street Ford Shirley because I was highly satisfied with my experience.

  • Bristol Street Ford Shirley were helpful because the staff put you at ease and really go the extra mile

    Bristol Street Ford Shirley were helpful because the staff put you at ease and really go the extra mile

  • My experience at Bristol Street Ford Shirley was positive because Andrew Harvey my sales person was very, very professional in his job,he found and sold me the exact car I was after, he spent time with me to get what I wanted, no pressure sales, I would not hesitate to use Andrew again, very honest and trust … Read More

    My experience at Bristol Street Ford Shirley was positive because Andrew Harvey my sales person was very, very professional in his job,he found and sold me the exact car I was after, he spent time with me to get what I wanted, no pressure sales, I would not hesitate to use Andrew again, very honest and trust worthy. 10/10.

  • My experience at Bristol Street Ford Shirley was cracking because the salesman was fantastic; friendly, helpful and knowledgeable

    My experience at Bristol Street Ford Shirley was cracking because the salesman was fantastic; friendly, helpful and knowledgeable

  • I was happy with the service at Bristol Street Ford Shirley because the salesman who sold me my car was both professional and funny!

    I was happy with the service at Bristol Street Ford Shirley because the salesman who sold me my car was both professional and funny!

  • I was happy with the service at Bristol Street Ford Shirley because the staff were all very professional and knowledgeable about the cars they were selling

    I was happy with the service at Bristol Street Ford Shirley because the staff were all very professional and knowledgeable about the cars they were selling

  • The experience at Bristol Street Ford Shirley was fantastic because Phil made it all nice an easy. No complications no hassle. Had an answer within the hour to weather or not I got the car. Great guy

    The experience at Bristol Street Ford Shirley was fantastic because Phil made it all nice an easy. No complications no hassle. Had an answer within the hour to weather or not I got the car. Great guy

  • I'd recommend Bristol Street Ford Shirley to a friend because andy harvey did everything in his power to make sure our experience was excellent when buying the car and after purchasing it

    I'd recommend Bristol Street Ford Shirley to a friend because andy harvey did everything in his power to make sure our experience was excellent when buying the car and after purchasing it

  • I was happy with the service at Bristol Street Ford Shirley because the Staff were very friendly and efficient and the whole Process was very smooth

    I was happy with the service at Bristol Street Ford Shirley because the Staff were very friendly and efficient and the whole Process was very smooth

  • The staff at Bristol Street Ford Shirley were good because we are a returning customer, and we were dealt with by the same sales man as 12 months ago. I also say a lot of the same faces in the new show room which tells me there is a good work environment there.

    The staff at Bristol Street Ford Shirley were good because we are a returning customer, and we were dealt with by the same sales man as 12 months ago. I also say a lot of the same faces in the new show room which tells me there is a good work environment there.

  • My experience at Bristol Street Ford Shirley was memorable because Andy Harvey who we dealt with and all the other staff involved with the purchase were fantastic from start to finish. Definitely a great experience of buying my first car.

    My experience at Bristol Street Ford Shirley was memorable because Andy Harvey who we dealt with and all the other staff involved with the purchase were fantastic from start to finish. Definitely a great experience of buying my first car.

  • The experience at Bristol Street Ford Shirley was fantastic because everyone is super friendly and welcoming.

    The experience at Bristol Street Ford Shirley was fantastic because everyone is super friendly and welcoming.

  • My experience at Bristol Street Ford Shirley was cracking because the staff where very helpful and as soon as you walked in you where offered a cup of tea or coffee

    My experience at Bristol Street Ford Shirley was cracking because the staff where very helpful and as soon as you walked in you where offered a cup of tea or coffee

  • Bristol Street Ford Shirley were fantastic because they look after you and cover every detail. No complaints.

    Bristol Street Ford Shirley were fantastic because they look after you and cover every detail. No complaints.

  • I'd recommend Bristol Street Ford Shirley to a friend because of the friendly staff and relaxed atmosphere with no pressure placed on you to purchase a vehicle. The staff go above and beyond all expectation to help you with choosing a vehicle that is right for you.

    I'd recommend Bristol Street Ford Shirley to a friend because of the friendly staff and relaxed atmosphere with no pressure placed on you to purchase a vehicle. The staff go above and beyond all expectation to help you with choosing a vehicle that is right for you.

  • Bristol Street Ford Shirley staff were good because they were friendly, helpful and professional. We were extremely happy with service provided.

    Bristol Street Ford Shirley staff were good because they were friendly, helpful and professional. We were extremely happy with service provided.

  • My experience at Bristol Street Ford Shirley was positive because We have bought several cars from salesman Andy Harvey before and he is professional and always delivers what he promises.

    My experience at Bristol Street Ford Shirley was positive because We have bought several cars from salesman Andy Harvey before and he is professional and always delivers what he promises.

  • Bristol Street Ford Shirley were fantastic because they take care of everything included 7 day insurance, tax etc for you. You just pick up and drive.

    Bristol Street Ford Shirley were fantastic because they take care of everything included 7 day insurance, tax etc for you. You just pick up and drive.

  • Bristol Street Ford Shirley staff were good because they been very helpful and friendly, and help me with every little thing. Very nice staff that knows how to do their job

    Bristol Street Ford Shirley staff were good because they been very helpful and friendly, and help me with every little thing. Very nice staff that knows how to do their job

  • My experience at Bristol Street Ford Shirley was memorable because I have used them to service a number of my previous cars and been satisfied with the work.

    My experience at Bristol Street Ford Shirley was memorable because I have used them to service a number of my previous cars and been satisfied with the work.

  • My experience at Bristol Street Ford Shirley was cracking because it did what I wanted with very little fuss.

    My experience at Bristol Street Ford Shirley was cracking because it did what I wanted with very little fuss.

  • My experience at Bristol Street Ford Shirley was cracking because I was treated well and got everything I needed within the car that I purchased

    My experience at Bristol Street Ford Shirley was cracking because I was treated well and got everything I needed within the car that I purchased

  • Bristol Street Ford Shirley staff were good because they were friendly and approachable and helped with all my needs

    Bristol Street Ford Shirley staff were good because they were friendly and approachable and helped with all my needs

  • I would recommend this dealer because the sales people were very friendly and helpful in helping me purchase my car. They answered any questions I had and I felt at ease all the time and Ford have quality vehicles

    I would recommend this dealer because the sales people were very friendly and helpful in helping me purchase my car. They answered any questions I had and I felt at ease all the time and Ford have quality vehicles

  • Bristol Street Ford Shirley were fantastic because very professional and no pressure

    Bristol Street Ford Shirley were fantastic because very professional and no pressure

  • The experience at Bristol Street Ford Shirley was fantastic because the staff were friendly and Gary looked after us very well

    The experience at Bristol Street Ford Shirley was fantastic because the staff were friendly and Gary looked after us very well

  • I was pleased with Bristol Street Ford Shirley and would recommend them because they do as much as they can to get you what you want

    I was pleased with Bristol Street Ford Shirley and would recommend them because they do as much as they can to get you what you want

  • I'd definitely recommend Bristol Street Ford Shirley because the aftercare has been excellent

    I'd definitely recommend Bristol Street Ford Shirley because the aftercare has been excellent

  • I'd recommend Bristol Street Ford Shirley because they were very efficient and knowledgeable.

    I'd recommend Bristol Street Ford Shirley because they were very efficient and knowledgeable.

  • I was happy with the service at Bristol Street Ford Shirley because I got the car I wanted the service from the salesman was great

    I was happy with the service at Bristol Street Ford Shirley because I got the car I wanted the service from the salesman was great

  • I have always had good service at BSM and this time with Stuart and this time was 1st class.

    I have always had good service at BSM and this time with Stuart and this time was 1st class.

  • I'd recommend Bristol Street Ford Shirley to a friend because good service and friendly

    I'd recommend Bristol Street Ford Shirley to a friend because good service and friendly

  • I'd suggest Bristol Street Ford Shirley to a friend because it was super quick, easy and everyone was lovely

    I'd suggest Bristol Street Ford Shirley to a friend because it was super quick, easy and everyone was lovely

  • Phil Eden could not have been more helpful, he stayed late one evening to show me the car and explained all the options that were available to me which then made the purchase of the vehicle straight forward. I would certainly consider Bristol Street Shirley in the future when looking to buy another car.

    Phil Eden could not have been more helpful, he stayed late one evening to show me the car and explained all the options that were available to me which then made the purchase of the vehicle straight forward. I would certainly consider Bristol Street Shirley in the future when looking to buy another car.

  • Bristol Street Ford Shirley were great because thye had the vehicle I wanted at a price could afford and the transaction was hassle-free

    Bristol Street Ford Shirley were great because thye had the vehicle I wanted at a price could afford and the transaction was hassle-free