1408 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,408

Reviews

93
Overall Satisfaction
94
Would Recommend
  • I would recommend Bristol Street Ford Stoke to friends and family because Joanne was incredible. Very helpful and professional going out of her way to help me, she is a great asset to Stoke

    I would recommend Bristol Street Ford Stoke to friends and family because Joanne was incredible. Very helpful and professional going out of her way to help me, she is a great asset to Stoke

  • I'd definitely recommend Bristol Street Ford Stoke to friends and family because the salesman was very friendly and showed me a few vehicles and explained the difference

    I'd definitely recommend Bristol Street Ford Stoke to friends and family because the salesman was very friendly and showed me a few vehicles and explained the difference

  • I'd definitely recommend Bristol Street Ford Stoke to friends and family because the salesman was very polite and explained everthing fully

    I'd definitely recommend Bristol Street Ford Stoke to friends and family because the salesman was very polite and explained everthing fully

  • The experience at Bristol Street Ford Stoke was fantastic because the salesman was very friendly and helpful - great choice of vehicles, fast and efficient service, excellent vehicle. All very straight forward. Many many thanks.

    The experience at Bristol Street Ford Stoke was fantastic because the salesman was very friendly and helpful - great choice of vehicles, fast and efficient service, excellent vehicle. All very straight forward. Many many thanks.

  • Bristol Street Ford Stoke were fantastic because John the salesperson did a fantastic professional job and did not pressure me

    Bristol Street Ford Stoke were fantastic because John the salesperson did a fantastic professional job and did not pressure me

  • I'd recommend Bristol Street Ford Stoke because the service I received buying my first car was a shambles, however since new management , the salesman Jared and his boss were brilliant and went above and beyond to make sure i was a happy customer 2nd time round, Jared has restored my faith in Bristol street a… Read More

    I'd recommend Bristol Street Ford Stoke because the service I received buying my first car was a shambles, however since new management , the salesman Jared and his boss were brilliant and went above and beyond to make sure i was a happy customer 2nd time round, Jared has restored my faith in Bristol street and I will definitely be coming back when I look to upgrade this car

  • I would recommend Bristol Street Ford Stoke to friends and family because the service i recieved was excellant. The staff are very friendly and took the extra time to explain a number of details i was unsure about. 10/10 for customer service

    I would recommend Bristol Street Ford Stoke to friends and family because the service i recieved was excellant. The staff are very friendly and took the extra time to explain a number of details i was unsure about. 10/10 for customer service

  • I was pleased with Bristol Street Ford Stoke and would recommend them because they are very polite and extremely knowledgeable. They are a very professional dealer and a pleasure to deal with.

    I was pleased with Bristol Street Ford Stoke and would recommend them because they are very polite and extremely knowledgeable. They are a very professional dealer and a pleasure to deal with.

  • I would recommend Bristol Street Ford Stoke to friends and family because they are easy to deal with, offer a great choice, sales staff are informative and helpful and the finance was easy

    I would recommend Bristol Street Ford Stoke to friends and family because they are easy to deal with, offer a great choice, sales staff are informative and helpful and the finance was easy

  • I'd recommend Bristol Street Ford Stoke to anyone because I was well looked after, everything explained to me and our salesman Jared Boon went in my opinion above and beyond on my behalf. Many thanks.

    I'd recommend Bristol Street Ford Stoke to anyone because I was well looked after, everything explained to me and our salesman Jared Boon went in my opinion above and beyond on my behalf. Many thanks.

  • I was happy with the service at Bristol Street Ford Stoke because the sales person helped me get the best deal possible within my budget. He wasn't too pushy and was very pleasant to deal with

    I was happy with the service at Bristol Street Ford Stoke because the sales person helped me get the best deal possible within my budget. He wasn't too pushy and was very pleasant to deal with

  • Bristol Street Ford Stoke were helpful because I found them very friendly and cooperative

    Bristol Street Ford Stoke were helpful because I found them very friendly and cooperative

  • My experience at Bristol Street Ford Stoke was cracking because nothing was lacking

    My experience at Bristol Street Ford Stoke was cracking because nothing was lacking

  • I'd endorse Bristol Street Ford Stoke because they were very helpful and done there best to get you the car you were after

    I'd endorse Bristol Street Ford Stoke because they were very helpful and done there best to get you the car you were after

  • I'd definitely recommend Bristol Street Ford Stoke because they were very helpful (especially Sam Bell of used car sales) and the car is exactly as described and perfect for what I wanted. Smooth transition from my old car and the new one and very helpful staff all round.

    I'd definitely recommend Bristol Street Ford Stoke because they were very helpful (especially Sam Bell of used car sales) and the car is exactly as described and perfect for what I wanted. Smooth transition from my old car and the new one and very helpful staff all round.

  • I'd suggest Bristol Street Ford Stoke to a friend because they were friendly, not pushy and very helpful

    I'd suggest Bristol Street Ford Stoke to a friend because they were friendly, not pushy and very helpful

  • Bristol Street Ford Stoke were fantastic because sam the salesman was great to deal with. Very helpful and knowledgeable and not pushy.

    Bristol Street Ford Stoke were fantastic because sam the salesman was great to deal with. Very helpful and knowledgeable and not pushy.

  • I had a great experience at Bristol Street Ford Stoke because of the great personal service delivered by the sales person, transparency and quality of the products.

    I had a great experience at Bristol Street Ford Stoke because of the great personal service delivered by the sales person, transparency and quality of the products.

  • I'd endorse Bristol Street Ford Stoke because trust is one and you know you are getting a good car.

    I'd endorse Bristol Street Ford Stoke because trust is one and you know you are getting a good car.

  • My experience at Bristol Street Ford Stoke was cracking because the way the whole handover was handled, total professionalism from Joanne & explanations were clear about the paperwork & package deals that they had. i couldn't have had a better experience.

    My experience at Bristol Street Ford Stoke was cracking because the way the whole handover was handled, total professionalism from Joanne & explanations were clear about the paperwork & package deals that they had. i couldn't have had a better experience.

  • I'd recommend Bristol Street Ford Stoke because they sorted out the vehicle i wanted with no questions asked. They arranged for the vehicle I wanted so quick, was so happy for how fast it went through. They made sure the vehicle was at its perfect standard before handing me the keys. There has been a glitch w… Read More

    I'd recommend Bristol Street Ford Stoke because they sorted out the vehicle i wanted with no questions asked. They arranged for the vehicle I wanted so quick, was so happy for how fast it went through. They made sure the vehicle was at its perfect standard before handing me the keys. There has been a glitch with a part on the vehicle, however they have worked so hard to get this matter sorted and arranged for me to have a temporary car where it when in to be sorted so Happy!

  • My experience at Bristol Street Ford Stoke was positive because they offered me a good financial option and a great deal on the car i purchased.

    My experience at Bristol Street Ford Stoke was positive because they offered me a good financial option and a great deal on the car i purchased.

  • I'd endorse Bristol Street Ford Stoke because sales team are really nice and take there time with you and they also have a great range of vehicles on site

    I'd endorse Bristol Street Ford Stoke because sales team are really nice and take there time with you and they also have a great range of vehicles on site

  • Bristol Street Ford Stoke were really helpful and I'd recommend them because they are very helpful and very friendly. Made a rather daunting experience enjoyable

    Bristol Street Ford Stoke were really helpful and I'd recommend them because they are very helpful and very friendly. Made a rather daunting experience enjoyable

  • I would recommend Bristol Street Ford Stoke to friends and family because joanne who sold us the car was exellent and very helpful brilliant

    I would recommend Bristol Street Ford Stoke to friends and family because joanne who sold us the car was exellent and very helpful brilliant

  • The experience at Bristol Street Ford Stoke was great because it was dealt with fast

    The experience at Bristol Street Ford Stoke was great because it was dealt with fast

  • I had a great experience at Bristol Street Ford Stoke because the staff were friendly, knowledgeable, listened to my needs & did me a deal I was very happy with

    I had a great experience at Bristol Street Ford Stoke because the staff were friendly, knowledgeable, listened to my needs & did me a deal I was very happy with

  • Bristol Street Ford Stoke staff were outstanding because they went beyond their duty to help. It has been an absolute pleasure to deal with all of the members of staff via the phone and in person. I was welcomed and seen to promptly and efficiently, I have recommended Bristol Street Stoke to numerous people a… Read More

    Bristol Street Ford Stoke staff were outstanding because they went beyond their duty to help. It has been an absolute pleasure to deal with all of the members of staff via the phone and in person. I was welcomed and seen to promptly and efficiently, I have recommended Bristol Street Stoke to numerous people already and would love to return in the future. I really cannot thank you all enough.

  • You do not have a maybe! find it hard to say great experience when I told sales person 3 days later I had two issues and then had to phone in and state a problem salesperson not there ..manager said not good enough we will send a wiper blade out the asked to ring in to sales person tomorrow to arrange to have… Read More

    You do not have a maybe! find it hard to say great experience when I told sales person 3 days later I had two issues and then had to phone in and state a problem salesperson not there ..manager said not good enough we will send a wiper blade out the asked to ring in to sales person tomorrow to arrange to have the blade sent out. 6 phone calls later.. to have a demand to drive 16 mile round trip so he an see it to replace... now extremely worried that if I do have a major problem and not a minor one I am not going to get the service I paid for.. the insurance company valued the vehicle at nearly £2000 less that the purchase price without a PX gutted at this point and bloomin worried .. would I recommend NO not after that no sorry ..

  • The experience at Bristol Street Ford Stoke was fantastic because all the staff were warm and friendly and professional. Joanne, whom I believe is very new to your company, was fantastic and a real credit to Bristol Street Ford Stoke. Joanne followed the whole process right through until the very end and I … Read More

    The experience at Bristol Street Ford Stoke was fantastic because all the staff were warm and friendly and professional. Joanne, whom I believe is very new to your company, was fantastic and a real credit to Bristol Street Ford Stoke. Joanne followed the whole process right through until the very end and I would certainly come back again. Even though Joanne had a very personal and upsetting situation going on at home, she kept in contact with us and put herself out to ensure the handover completed smoothly and she worked her whole day around our work shift patterns. Her after sales support has been second to none too. Thank you very much for all of your help Joanne.

  • I'd recommend Bristol Street Ford Stoke to a friend because the service I received from my email enquiry through to the hand over of the car was fabulous. Sam in Bristol st Stoke was the nicest car salesman I have ever dealt with. He made me feel totally at ease throughout the purchase wasn't in anyway pushy … Read More

    I'd recommend Bristol Street Ford Stoke to a friend because the service I received from my email enquiry through to the hand over of the car was fabulous. Sam in Bristol st Stoke was the nicest car salesman I have ever dealt with. He made me feel totally at ease throughout the purchase wasn't in anyway pushy or talking in gargen. So polite friendly and definitely an asset to your branch. He gave 5⭐️ Service for which I thank him.

  • My experience at Bristol Street Ford Stoke was positive because sam was very helpful and patient

    My experience at Bristol Street Ford Stoke was positive because sam was very helpful and patient

  • I was happy with the service at Bristol Street Ford Stoke because the staff are friendly and helpful, provide good sales service in a well presented dealership, clean and tidy inside and out, with good selection of new and vehicles at a reasonable price.

    I was happy with the service at Bristol Street Ford Stoke because the staff are friendly and helpful, provide good sales service in a well presented dealership, clean and tidy inside and out, with good selection of new and vehicles at a reasonable price.

  • I'd recommend Bristol Street Ford Stoke to anyone because their 0% offers are great

    I'd recommend Bristol Street Ford Stoke to anyone because their 0% offers are great

  • Bristol Street Ford Stoke were great because - good selection of Ford vehicles

    Bristol Street Ford Stoke were great because - good selection of Ford vehicles

  • My experience at Bristol Street Ford Stoke was memorable because the lady that helped me choose was so enthusiastic and helpful all the way through the purchase and continued contact after the sale was complete.

    My experience at Bristol Street Ford Stoke was memorable because the lady that helped me choose was so enthusiastic and helpful all the way through the purchase and continued contact after the sale was complete.

  • I'd suggest Bristol Street Ford Stoke to a friend because John our salesman was very helpful from start to finish and still calls to see if we’re going on ok with the car really professional and very welcoming 10 out of 10 thanks again

    I'd suggest Bristol Street Ford Stoke to a friend because John our salesman was very helpful from start to finish and still calls to see if we’re going on ok with the car really professional and very welcoming 10 out of 10 thanks again

  • I'd recommend Bristol Street Ford Stoke to anyone because the staff were very helpful and the part exchange and purchase of my vehicle was a very smooth transaction.

    I'd recommend Bristol Street Ford Stoke to anyone because the staff were very helpful and the part exchange and purchase of my vehicle was a very smooth transaction.

  • I would recommend Bristol Street Ford Stoke to friends and family because of their friendly and helpful sales dept

    I would recommend Bristol Street Ford Stoke to friends and family because of their friendly and helpful sales dept

  • I'd suggest Bristol Street Ford Stoke to a friend because The sales team are not pushy & really look after you

    I'd suggest Bristol Street Ford Stoke to a friend because The sales team are not pushy & really look after you

  • I'd endorse Bristol Street Ford Stoke because good service, good finance packages and a good selection of vehicles throughout the group

    I'd endorse Bristol Street Ford Stoke because good service, good finance packages and a good selection of vehicles throughout the group

  • I was happy with the service at Bristol Street Ford Stoke because they made buying a new car simple and hassle free. The staff were very flexible and stayed late to fit in with my availabily in the evenings.

    I was happy with the service at Bristol Street Ford Stoke because they made buying a new car simple and hassle free. The staff were very flexible and stayed late to fit in with my availabily in the evenings.

  • I'd definitely recommend Bristol Street Ford Stoke to friends and family because they allowed me to identify the vehicle I liked and to test drive it properly. They also had rectified a minor mark on the vehicle body work before I collected it the following week.

    I'd definitely recommend Bristol Street Ford Stoke to friends and family because they allowed me to identify the vehicle I liked and to test drive it properly. They also had rectified a minor mark on the vehicle body work before I collected it the following week.

  • My experience at Bristol Street Ford Stoke was memorable because our car was advertised in Bradford and they got it to Stoke for us.

    My experience at Bristol Street Ford Stoke was memorable because our car was advertised in Bradford and they got it to Stoke for us.

  • Bristol Street Ford Stoke were really helpful and I'd recommend them because they let you browse other cars at your leisure and did not pressure you into buying a car from them. They were happy to answer questions and provide advice. Staff were really polite and attentive. I would definitely purchase cars fro… Read More

    Bristol Street Ford Stoke were really helpful and I'd recommend them because they let you browse other cars at your leisure and did not pressure you into buying a car from them. They were happy to answer questions and provide advice. Staff were really polite and attentive. I would definitely purchase cars from them in the future.

  • Bristol Street Ford Stoke staff were good because they were professional

    Bristol Street Ford Stoke staff were good because they were professional

  • I was pleased with Bristol Street Ford Stoke and would recommend them because the prices were right, the sales person Jared Boon seemed genuine and understood my character and sense of humour and I was treated with respect and cups of coffee.

    I was pleased with Bristol Street Ford Stoke and would recommend them because the prices were right, the sales person Jared Boon seemed genuine and understood my character and sense of humour and I was treated with respect and cups of coffee.

  • My experience at Bristol Street Ford Stoke was brilliant, the sales representive was helpful but also not pushy and really made the experience as pleasant as possible. Thanks Mike.

    My experience at Bristol Street Ford Stoke was brilliant, the sales representive was helpful but also not pushy and really made the experience as pleasant as possible. Thanks Mike.

  • My experience at Bristol Street Ford Stoke was positive because It was all so easy and straight forward and the staff were all very helpful and looked after you. It was all good

    My experience at Bristol Street Ford Stoke was positive because It was all so easy and straight forward and the staff were all very helpful and looked after you. It was all good

  • My experience at Bristol Street Ford Stoke was cracking because I had excellent service and felt very relaxed atmosphere with the sales team (Mike smith ) .

    My experience at Bristol Street Ford Stoke was cracking because I had excellent service and felt very relaxed atmosphere with the sales team (Mike smith ) .

  • Bristol Street Ford Stoke were great because Mike who dealt with us was fantastic and went out of his way to make sure we were happy customers. We love our new car and it feels amazing to drive around knowing we have the added security of a warranty in case anything was to go wrong

    Bristol Street Ford Stoke were great because Mike who dealt with us was fantastic and went out of his way to make sure we were happy customers. We love our new car and it feels amazing to drive around knowing we have the added security of a warranty in case anything was to go wrong

  • I'd recommend Bristol Street Ford Stoke to a friend because the sales person was very helpful, he contacted me when he said he would and everything that we agreed with prior to the sale he did.

    I'd recommend Bristol Street Ford Stoke to a friend because the sales person was very helpful, he contacted me when he said he would and everything that we agreed with prior to the sale he did.

  • I'd endorse Bristol Street Ford Stoke because staff are knowledgeable and friendly without giving the hard sell

    I'd endorse Bristol Street Ford Stoke because staff are knowledgeable and friendly without giving the hard sell

  • I'd suggest Bristol Street Ford Stoke to a friend because I got a great deal with no heavy salesmanship. Friendly and helpful service throughout made for a great sales experience.

    I'd suggest Bristol Street Ford Stoke to a friend because I got a great deal with no heavy salesmanship. Friendly and helpful service throughout made for a great sales experience.

  • I'd endorse Bristol Street Ford Stoke because very friendly & helpful

    I'd endorse Bristol Street Ford Stoke because very friendly & helpful

  • The staff at Bristol Street Ford Stoke were good because the staff are friendly and not over pushy like most sales person and listened to what I needed to fit our needs as a family

    The staff at Bristol Street Ford Stoke were good because the staff are friendly and not over pushy like most sales person and listened to what I needed to fit our needs as a family

  • I would recommend Bristol Street Ford Stoke to friends and family because the sales person was amazing he was really pleasant and patient with me his name was Michael Smith really made the experience easy and pleasant

    I would recommend Bristol Street Ford Stoke to friends and family because the sales person was amazing he was really pleasant and patient with me his name was Michael Smith really made the experience easy and pleasant

  • Bristol Street Ford Stoke were great because they were really helpful, consistent with explanation with any paperwork, very understanding and nice in general.

    Bristol Street Ford Stoke were great because they were really helpful, consistent with explanation with any paperwork, very understanding and nice in general.

  • I was happy with the service at Bristol Street Ford Stoke because no pressure sales and very pleasant

    I was happy with the service at Bristol Street Ford Stoke because no pressure sales and very pleasant

  • I'd endorse Bristol Street Ford Stoke because the staff are very helpful and good choice of vehicles

    I'd endorse Bristol Street Ford Stoke because the staff are very helpful and good choice of vehicles

  • The experience at Bristol Street Ford Stoke was fantastic because the sales representative was totally helpful.. not pushy , good knowledge of vehicle. Friendly... actually seemed to want to buy the car with you... well impressed!

    The experience at Bristol Street Ford Stoke was fantastic because the sales representative was totally helpful.. not pushy , good knowledge of vehicle. Friendly... actually seemed to want to buy the car with you... well impressed!

  • Bristol Street Ford Stoke were helpful because the sale was very straight forward, I got a really good part ex on my old car and having never had a car on finance before, it was all explained clearly and made very easy for me

    Bristol Street Ford Stoke were helpful because the sale was very straight forward, I got a really good part ex on my old car and having never had a car on finance before, it was all explained clearly and made very easy for me

  • The experience at Bristol Street Ford Stoke was fantastic because I said what I need from the car like colour, engine size and style and the rest was history

    The experience at Bristol Street Ford Stoke was fantastic because I said what I need from the car like colour, engine size and style and the rest was history

  • The staff at Bristol Street Ford Stoke were good because we were not sure what we wanted and we had two vehicles to partx but all the staff were super and we love our Ford Kuga....we have called it Beast!

    The staff at Bristol Street Ford Stoke were good because we were not sure what we wanted and we had two vehicles to partx but all the staff were super and we love our Ford Kuga....we have called it Beast!

  • Bristol Street Ford Stoke were fantastic because the staff where friendly, patient and understanding of my needs. Fantastic service, John was awesome, would recommended 10/10

    Bristol Street Ford Stoke were fantastic because the staff where friendly, patient and understanding of my needs. Fantastic service, John was awesome, would recommended 10/10

  • Bristol Street Ford Stoke were fantastic because Mike was very friendly, helpful and explained everything clearly. He went out of his way to make sure I got the car I wanted.

    Bristol Street Ford Stoke were fantastic because Mike was very friendly, helpful and explained everything clearly. He went out of his way to make sure I got the car I wanted.

  • My experience at Bristol Street Ford Stoke was cracking because it was easy to get a perfect car for my family. I feel confident that their cars are brilliant quality. Thank you Josh Wall for making buying our car a breeze.

    My experience at Bristol Street Ford Stoke was cracking because it was easy to get a perfect car for my family. I feel confident that their cars are brilliant quality. Thank you Josh Wall for making buying our car a breeze.

  • I was happy with the service at Bristol Street Ford Stoke because they were very helpful.

    I was happy with the service at Bristol Street Ford Stoke because they were very helpful.

  • Bristol Street Ford Stoke were great because it was all completed in less than a week

    Bristol Street Ford Stoke were great because it was all completed in less than a week

  • Bristol Street Ford Stoke were helpful because they looked after my needs were very helpful and more than happy to make sure that the car was prepared ready for collection with no preasureised sales tactics

    Bristol Street Ford Stoke were helpful because they looked after my needs were very helpful and more than happy to make sure that the car was prepared ready for collection with no preasureised sales tactics

  • Bristol Street Ford Stoke staff were good because they managed to find a vehicle to suit my needs even though there wasn't one on site they took the time to look through their group stock to find the right car for me. I did mention to the salesman that I was due to go on holiday in a few days time...From my i… Read More

    Bristol Street Ford Stoke staff were good because they managed to find a vehicle to suit my needs even though there wasn't one on site they took the time to look through their group stock to find the right car for me. I did mention to the salesman that I was due to go on holiday in a few days time...From my initial visit on a Saturday the car was delivered to the local dealer and was ready to pick up the following Thursday in time for me to go on holiday in it.

  • Bristol Street Ford Stoke were fantastic because the car was down south they brought it up for me to look at and then delivered it to my house and took my part x car with them very profesionable

    Bristol Street Ford Stoke were fantastic because the car was down south they brought it up for me to look at and then delivered it to my house and took my part x car with them very profesionable

  • I'd recommend Bristol Street Ford Stoke to anyone because their staff were very helpful and informative. They ensured I understood all of the paperwork throughout the process of buying my first car. My salesman was in contact throughout, answered my emails very quickly and kept me up to date with what was goi… Read More

    I'd recommend Bristol Street Ford Stoke to anyone because their staff were very helpful and informative. They ensured I understood all of the paperwork throughout the process of buying my first car. My salesman was in contact throughout, answered my emails very quickly and kept me up to date with what was going on. The car was valeted to a high standard on collection. Very good service.

  • The experience at Bristol Street Ford Stoke was fantastic because sales team very friendly and knowledge is a strong point of the vehicle

    The experience at Bristol Street Ford Stoke was fantastic because sales team very friendly and knowledge is a strong point of the vehicle