1030 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
1,030
Reviews
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Great service delivery.
Great service delivery.
Reply by Liza Nicholson (Dealer) on 18th April 2024:
“Thank you for taking your time to leave this great review! Kind regards, Liza.”
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The experience at Bristol Street Motors Hyundai Banbury was great because overall the sale was dealt with professionally without undue pressure.
The experience at Bristol Street Motors Hyundai Banbury was great because overall the sale was dealt with professionally without undue pressure.
Reply by Liza Nicholson (Dealer) on 16th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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An overall excellent experience regarding the purchase of my new car. I was kept informed throughout and the Emma the sales rep was extremely knowledgeable as well as being both courteous and kind. I highly recommend Hyundai Banbury.
An overall excellent experience regarding the purchase of my new car. I was kept informed throughout and the Emma the sales rep was extremely knowledgeable as well as being both courteous and kind. I highly recommend Hyundai Banbury.
Reply by Liza Nicholson (Dealer) on 15th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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A painful experience money wise, but other than that, buying a new car went smoothly and everything arrived on time as discussed.
A painful experience money wise, but other than that, buying a new car went smoothly and everything arrived on time as discussed.
Reply by Chloe Jefferson (Dealer) on 13th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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The service we received at Hyundai Silverlink was nothing short of spectacular. The salesman Chris and especially his manager Connor could not have done more to make sure we were 100% satisfied. Their product knowledge and no pressure approach to sales made our car purchase a rare delight. They went above and… Read More
The service we received at Hyundai Silverlink was nothing short of spectacular. The salesman Chris and especially his manager Connor could not have done more to make sure we were 100% satisfied. Their product knowledge and no pressure approach to sales made our car purchase a rare delight. They went above and beyond by locating a car from another branch, organising a test drive at that branch and then brought it back to Silverlink for collection at no extra cost! They are patient, caring and their passion for customer satisfaction comes through clearly. Customers are obviously more important than just making a profit. I can\u2019t thank them enough and have even invited them to my wedding! Great bunch of guys, don\u2019t hesitate if you are considering making an enquiry! Best car dealership in the north east!
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I had a great experience at Bristol Street Motors Hyundai Banbury because. Verity who dealt with my sale was extremely helpful. Explaining all of the finance options and features of the vehicles I was interested in. She was super helpful in helping to select the right vehicle for me.
I had a great experience at Bristol Street Motors Hyundai Banbury because. Verity who dealt with my sale was extremely helpful. Explaining all of the finance options and features of the vehicles I was interested in. She was super helpful in helping to select the right vehicle for me.
Reply by Keith Briggs (Dealer) on 8th April 2024:
“Hi Darrel, Thank you so much for your kind words! We are so happy to hear that Verity was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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My experience at Bristol Street Motors Hyundai Banbury was positive because friendly service with no pressure.
My experience at Bristol Street Motors Hyundai Banbury was positive because friendly service with no pressure.
Reply by Matthew Johnson (Dealer) on 26th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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As my car wasjn for new brakes to sorted out as I'm having to go back again
As my car wasjn for new brakes to sorted out as I'm having to go back again
Reply by Keith Briggs (Dealer) on 25th March 2024:
“Hi Frank, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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Bristol Street Motors Hyundai Banbury staff were good because they cared, they were efficient and they were very knowledgeable. Thank you very much, especially to Verity-Rose for her kindness and great attitude. It was like sitting with a friend having a chat while looking for a car. We're very satisfied,… Read More
Bristol Street Motors Hyundai Banbury staff were good because they cared, they were efficient and they were very knowledgeable. Thank you very much, especially to Verity-Rose for her kindness and great attitude. It was like sitting with a friend having a chat while looking for a car. We're very satisfied, thanks again, Pippa and Jason
Reply by Matthew Johnson (Dealer) on 22nd March 2024:
“Thank you so much for your kind words! We are so happy to hear that Verity-rose was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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I'd suggest Bristol Street Motors Hyundai Banbury to a friend because they were extremely profession and easy to deal with.
I'd suggest Bristol Street Motors Hyundai Banbury to a friend because they were extremely profession and easy to deal with.
Reply by Matthew Johnson (Dealer) on 22nd March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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On the whole I found this dealer helpful and would recommend them.
On the whole I found this dealer helpful and would recommend them.
Reply by Bristol Street Motors Hyundai Banbury (Dealer) on 22nd March 2024:
“Hi John, thank you for taking the time to leave us this wonderful review! Kind regards, Kerry”
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Callum was great. My new Kona ev was delivered in a short time.
Callum was great. My new Kona ev was delivered in a short time.
Reply by Keith Briggs (Dealer) on 20th March 2024:
“Hi Daniel, Thank you so much for your kind words! We are so happy to hear that Callum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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My experience at Bristol Street Motors Hyundai Banbury was cracking because the sales staff were wonderful.
My experience at Bristol Street Motors Hyundai Banbury was cracking because the sales staff were wonderful.
Reply by Keith Briggs (Dealer) on 20th March 2024:
“Hi Sam, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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I'd recommend Bristol Street Motors Hyundai Banbury to anyone because they listened to my requirements and understood exactly what my needs were. I dealt with Matthew and Lewis from the branch. They always made themselves available for me to talk over things when I dropped in . Always welcoming and friendly. … Read More
I'd recommend Bristol Street Motors Hyundai Banbury to anyone because they listened to my requirements and understood exactly what my needs were. I dealt with Matthew and Lewis from the branch. They always made themselves available for me to talk over things when I dropped in . Always welcoming and friendly. Lewis and Matthew were exceptional in helping me find and purchase a vehicle that suited my needs. They are a true asset to the company .
Reply by Matthew Johnson (Dealer) on 19th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Matthew and Lewis were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”
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Bought our car here recently! Recommended 100! Staff very helpful explained everything and help us choose the right car for us.
Bought our car here recently! Recommended 100! Staff very helpful explained everything and help us choose the right car for us.
Reply by Dawn Robinson (Dealer) on 14th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Bristol street motors has been the best
Bristol street motors has been the best
Reply by Bristol Street Motors Hyundai Banbury (Dealer) on 14th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Bristol street motors has been the best
Bristol street motors has been the best
Reply by Dawn Robinson (Dealer) on 14th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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I would like a big shout out to Callum he has been amazing from start to finish. He is a credit to your company . Thank you so much
I would like a big shout out to Callum he has been amazing from start to finish. He is a credit to your company . Thank you so much
Reply by Dawn Robinson (Dealer) on 11th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Callum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Amazing experience from start to finish. Full of knowledge, guidance, understanding and support. Very friendly and informative. I would highly recommend
Amazing experience from start to finish. Full of knowledge, guidance, understanding and support. Very friendly and informative. I would highly recommend
Reply by Bristol Street Motors Hyundai Banbury (Dealer) on 11th March 2024:
“Hi Esther. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”
Reply by Dawn Robinson (Dealer) on 11th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Amazing experience from start to finish. Full of knowledge, guidance, understanding and support. Very friendly and informative. I would highly recommend
Amazing experience from start to finish. Full of knowledge, guidance, understanding and support. Very friendly and informative. I would highly recommend
Reply by Kerry Hall (Dealer) on 11th March 2024:
“Hi Esther. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry”
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I had a great experience at Bristol Street Motors Hyundai Banbury because quick and efficient friendly service.
I had a great experience at Bristol Street Motors Hyundai Banbury because quick and efficient friendly service.
Reply by Dawn Robinson (Dealer) on 10th March 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”
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Have just purchased a Tucson, All the team at Banbury very helpful, Meg was my direct contact very professional and had a great knowledge of the tech in the car, Was also nice to get a call from Meg a few hours after i left with car to check i got home safely and also mentioned a possible service plan for my … Read More
Have just purchased a Tucson, All the team at Banbury very helpful, Meg was my direct contact very professional and had a great knowledge of the tech in the car, Was also nice to get a call from Meg a few hours after i left with car to check i got home safely and also mentioned a possible service plan for my car, As Meg was very nice NOT your normal pushy sales person, i decided to go ahead with the added extra services plan too, Have recommend Hyundai Banbury and Meg to my work colleagues.
Reply by Bristol Street Motors Hyundai Banbury (Dealer) on 8th March 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Meg and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Trish.”
Reply by Dean Patterson (Dealer) on 8th March 2024:
“Good morning and thank you so much for your kind words! We are so happy to hear that Meg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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This is my second car from Bristol Street motors so that really speaks for itself. The staff are great they listen and they make everything very straightforward. I would definitely recommend them.
This is my second car from Bristol Street motors so that really speaks for itself. The staff are great they listen and they make everything very straightforward. I would definitely recommend them.
Reply by Dean Patterson (Dealer) on 6th March 2024:
“Good afternoon Michelle. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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A seamless process from start to finish. Very positive experience with great communication from Verity and Mel, thank you
A seamless process from start to finish. Very positive experience with great communication from Verity and Mel, thank you
Reply by Bristol Street Motors Hyundai Banbury (Dealer) on 5th March 2024:
“Good afternoon Julia. Thank you so much for your kind words! We are so happy to hear that Verity and Mel were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards,”
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A seamless process from start to finish. Very positive experience with great communication from Verity and Mel, thank you
A seamless process from start to finish. Very positive experience with great communication from Verity and Mel, thank you
Reply by Dean Patterson (Dealer) on 5th March 2024:
“Good afternoon Julia. Thank you so much for your kind words! We are so happy to hear that Verity and Mel were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards,”
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Had great experience last Saturday spoke with Verity ref future potential car purchase she was extremely helpful
Had great experience last Saturday spoke with Verity ref future potential car purchase she was extremely helpful
Reply by Dean Patterson (Dealer) on 16th February 2024:
“Good afternoon Trevor. Thank you so much for your kind words! We are so happy to hear that Verity was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”
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Bristol Street Motors Hyundai Banbury were helpful to find me a car that I can afford and always keep me informed about when I could get my new car thank you.
Bristol Street Motors Hyundai Banbury were helpful to find me a car that I can afford and always keep me informed about when I could get my new car thank you.
Reply by Matthew Johnson (Dealer) on 14th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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I would recommend Bristol Street Motors Hyundai Banbury to friends and family because the staff know their stuff and treat their customers well.
I would recommend Bristol Street Motors Hyundai Banbury to friends and family because the staff know their stuff and treat their customers well.
Reply by Selina Jefferson (Dealer) on 9th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”
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I would happily recommend them, as long as it wasn't Wayne pollock.as the contact/ salesperson. He was very rude when we arrived telling us we were early.( actually we were 7 minutes late) and this was with all sales staff present. The senior sales person present, rescued the situation by quickly, pointing u… Read More
I would happily recommend them, as long as it wasn't Wayne pollock.as the contact/ salesperson. He was very rude when we arrived telling us we were early.( actually we were 7 minutes late) and this was with all sales staff present. The senior sales person present, rescued the situation by quickly, pointing us in the direction of Callum Hill. Callum was Fantastic and very professional, and if it wasn't for him we would have walked out straight away. So this survey / Testimonial is solely based on our dealing with Callum.
Reply by Stuart Oliver (Dealer) on 5th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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I'd recommend Bristol Street Motors Hyundai Banbury to anyone because they offer an excellent service
I'd recommend Bristol Street Motors Hyundai Banbury to anyone because they offer an excellent service
Reply by Keith Briggs (Dealer) on 4th February 2024:
“Hi Jonatan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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If you're in the market for new or used car - try these guys. Outstanding customer service - 10 stars out of 5. Very helpful, guided me every step of the way and helped a great deal. Special thanks to Mr. Lewis!
If you're in the market for new or used car - try these guys. Outstanding customer service - 10 stars out of 5. Very helpful, guided me every step of the way and helped a great deal. Special thanks to Mr. Lewis!
Reply by Bristol Street Motors Hyundai Banbury (Dealer) on 3rd February 2024:
“Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Liza Nicholson (Dealer) on 19th February 2024:
“Thank you for taking the time to leave us a review - Was there any particular reason for it being 1 star? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref BSM1AJ0302 Kind regards, Liza.”
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If you're in the market for new or used car - try these guys. Outstanding customer service - 10 stars out of 5. Very helpful, guided me every step of the way and helped a great deal. Special thanks to Mr. Lewis!
If you're in the market for new or used car - try these guys. Outstanding customer service - 10 stars out of 5. Very helpful, guided me every step of the way and helped a great deal. Special thanks to Mr. Lewis!
Reply by Keith Briggs (Dealer) on 3rd February 2024:
“Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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We received great service from Verity Rose-Barford and Mel Jayes when purchasing our new Kona. We visited Hyundai sales at Banbury Bristol Street on a speculative trip and the service and help we received when looking a vehicles was second to none. We ordered there and then. Very friendly, welcoming, helpful … Read More
We received great service from Verity Rose-Barford and Mel Jayes when purchasing our new Kona. We visited Hyundai sales at Banbury Bristol Street on a speculative trip and the service and help we received when looking a vehicles was second to none. We ordered there and then. Very friendly, welcoming, helpful and knowledgeable we could not recommend them more highly. The handover today went very smoothly and nothing was too much trouble. Thank you.
Reply by Dawn Robinson (Dealer) on 20th January 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Verity, Mel and the team. We hope to see you again soon. Happy motoring Dawn”
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The experience at Bristol Street Motors Hyundai Banbury was great because from the moment I contacted them regarding purchasing my new car they were very helpful and kept in regular contact. I spoke with Mel, Matthew and Lewis throughout the transaction. I stay in Glasgow and they sold the car at the best pri… Read More
The experience at Bristol Street Motors Hyundai Banbury was great because from the moment I contacted them regarding purchasing my new car they were very helpful and kept in regular contact. I spoke with Mel, Matthew and Lewis throughout the transaction. I stay in Glasgow and they sold the car at the best price and with the best customer services. Was no problem getting car delivered here. I would definitely look at using them again when I am looking for a new car again. There was a minor hiccup but was dealt with promptly and was happy with solution agreed. Nothing was a bother to these guys and I’m loving my new wee car. I would take my car there for servicing if it wasn’t for distance but will be using my local branch for that and hopefully get the same service I got from here. The Banbury branch really do Bristol Streets motors proud :) would recommend to my family and friends for sure!
Reply by Dean Patterson (Dealer) on 19th January 2024:
“Good afternoon Jennifer. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Mel, Matthew, Lewis and the team. We hope to see you again soon. Happy motoring, Dean.”