2407 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,407

Reviews

96
Overall Satisfaction
98
Would Recommend
  • I can't honestly thank Tony Radford enough for all his help and support in buying our new car his customer service is outstanding. He makes you feel relaxed and shows you everything you need to know.

    I can't honestly thank Tony Radford enough for all his help and support in buying our new car his customer service is outstanding. He makes you feel relaxed and shows you everything you need to know.

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Tony was brilliant - really patient and approachable. He explained everything clearly and simply and made sure I was getting the best deal and a plan that was right for me and that I understood every step of the way. I would highly recommend purchasing a car here and will definitely be back!

    Tony was brilliant - really patient and approachable. He explained everything clearly and simply and made sure I was getting the best deal and a plan that was right for me and that I understood every step of the way. I would highly recommend purchasing a car here and will definitely be back!

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Service Advisor Sophie Campbell was incredibly helpful and knowledgeable during my experience at Bristol Street Motors. Her expertise and product knowledge were outstanding, and she was able to answer all of my questions and provide valuable insights. Sophie's assistance was truly invaluable, and she proved t… Read More

    Service Advisor Sophie Campbell was incredibly helpful and knowledgeable during my experience at Bristol Street Motors. Her expertise and product knowledge were outstanding, and she was able to answer all of my questions and provide valuable insights. Sophie's assistance was truly invaluable, and she proved to be a tremendous asset to the team at Bristol Street Motors. I cannot recommend her highly enough.

    Reply by Keith Briggs (Dealer) on 21st March 2024:

    “Hi Laurence, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Sophie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • I wanted to take a moment to express my gratitude for the exceptional service provided by Bridie during my recent car purchase. This is actually my second time buying a car from her, and once again, she exceeded all expectations. Bridie's knowledge, professionalism, and genuine care made the entire process sm… Read More

    I wanted to take a moment to express my gratitude for the exceptional service provided by Bridie during my recent car purchase. This is actually my second time buying a car from her, and once again, she exceeded all expectations. Bridie's knowledge, professionalism, and genuine care made the entire process smooth and enjoyable. Her attention to detail ensured that I found the perfect vehicle to suit my needs. I highly recommend Bridie to anyone looking for a stress-free car buying experience. Thank you, Bridie, for your outstanding service!

    Reply by Bristol Street Motors Nissan Derby (Dealer) on 20th March 2024:

    “Hi Michael, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Bridie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

    Reply by Keith Briggs (Dealer) on 20th March 2024:

    “Hi Michael, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Bridie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • I Bought my first EV on Saturday from here although I live 100 miles away. However I am so happy I did buy from here. The vehicle is spot on. I do want to just say that the service I received was top notch. A special thank you to bridie who made my purchase extra special with that personal touch. Nothing was … Read More

    I Bought my first EV on Saturday from here although I live 100 miles away. However I am so happy I did buy from here. The vehicle is spot on. I do want to just say that the service I received was top notch. A special thank you to bridie who made my purchase extra special with that personal touch. Nothing was too much for her. She sent me personal videos and kept me upto date throughout the sale. I can further with her thoughtfulness in the after care that she has shown. She has made my experience very pleasing. I wouldn\u2019t hesitate to contact her on my next purchase

    Reply by Keith Briggs (Dealer) on 19th March 2024:

    “Hi Martin, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Excellent service from start to finish. Nothing was no trouble for George. Highly recommended his services to any customer. Thanks Steve Wayne.

    Excellent service from start to finish. Nothing was no trouble for George. Highly recommended his services to any customer. Thanks Steve Wayne.

    Reply by Keith Briggs (Dealer) on 19th March 2024:

    “Hi Stephen, Thank you so much for your kind words! We are so happy to hear that George was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • This is a brilliant dealership. Very personal service, fantastic to deal with making the process of buying a new car very easy. Bridie was an amazing sales advisor. Wouldn\u2019t hesitate to recommend if you\u2019re thinking of changing your car.

    This is a brilliant dealership. Very personal service, fantastic to deal with making the process of buying a new car very easy. Bridie was an amazing sales advisor. Wouldn\u2019t hesitate to recommend if you\u2019re thinking of changing your car.

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Bridie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Bought a new Nissan X-Trail with Bridie. She was professional, patient, responsive and friendly. Excellent service, thank you again!

    Bought a new Nissan X-Trail with Bridie. She was professional, patient, responsive and friendly. Excellent service, thank you again!

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Bridie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • I called and booked an appointment prior to going to West Way to do enquires. The staff was pleasant from beginning till I got my car three weeks earlier than scheduled date. We just vibed like old friends and her services to me was above excellent. Talk about the new manager OMG a gem that can be found in Br… Read More

    I called and booked an appointment prior to going to West Way to do enquires. The staff was pleasant from beginning till I got my car three weeks earlier than scheduled date. We just vibed like old friends and her services to me was above excellent. Talk about the new manager OMG a gem that can be found in Bristol Motors Nissan Derby. Hey y\u2019all should walk in and ask for Bridie and Abraham and thank me later \U0001f44b\U0001f3fe

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Good morning Akosua, Thank you so much for your kind words! We are so happy to hear that Bridie and Abraham were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Just collected my third car from Nissan Derby and I honestly cannot fault them. Bridie is brilliant, she is so helpful and takes her time to explain everything to you. She goes above and beyond to ensure that everything runs smoothly and answer any queries you may have. I was kept well informed throughout abo… Read More

    Just collected my third car from Nissan Derby and I honestly cannot fault them. Bridie is brilliant, she is so helpful and takes her time to explain everything to you. She goes above and beyond to ensure that everything runs smoothly and answer any queries you may have. I was kept well informed throughout about timing and what would happen next. It was an absolute pleasure to work with team Nissan Derby, especially Bridie, and I would highly recommend them.

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Bridie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The staff at Bristol Street Motors Nissan Derby were good because they went above and beyond to help us get the deal together to purchase the car and Regan was excellent in his communication throughout the week and stayed back a short time to hand over the car as we arrived a little late due to traffic

    The staff at Bristol Street Motors Nissan Derby were good because they went above and beyond to help us get the deal together to purchase the car and Regan was excellent in his communication throughout the week and stayed back a short time to hand over the car as we arrived a little late due to traffic

    Reply by Kerry Hall (Dealer) on 16th March 2024:

    “Hi Andrew. Thank you so much for your kind words! We are so happy to hear that Regan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • I was pleased with Bristol Street Motors Nissan Derby and would recommend them perfect choices, told everything we wanted to know

    I was pleased with Bristol Street Motors Nissan Derby and would recommend them perfect choices, told everything we wanted to know

    Reply by Stuart Oliver (Dealer) on 15th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I previously brought my vehicle here at Nissan Derby, at 7:30am this morning I hit a huge pot hole that cause severe damage to my tyre. I phoned Vikki the branch manager straight away and she was able to book me in, take care of my issue and even dropped me off at work so there was no disruption in my day at … Read More

    I previously brought my vehicle here at Nissan Derby, at 7:30am this morning I hit a huge pot hole that cause severe damage to my tyre. I phoned Vikki the branch manager straight away and she was able to book me in, take care of my issue and even dropped me off at work so there was no disruption in my day at all!! 10/10 service and quality, couldn't thank them enough for going above and beyond to look after me.

    Reply by Bristol Street Motors Nissan Derby (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Vikki was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Vikki was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • Unreal customer service from Vikki. Made me feel really comfortable and relaxed and ready to purchase my new car. Thank you

    Unreal customer service from Vikki. Made me feel really comfortable and relaxed and ready to purchase my new car. Thank you

    Reply by Bristol Street Motors Nissan Derby (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Vikki was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Vikki was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I had my MOT this morning by Nissan derby and the service was excellent. Bethany was so efficient when she booked me in and managed to arrange a date really quickly. I will be back again next year!

    I had my MOT this morning by Nissan derby and the service was excellent. Bethany was so efficient when she booked me in and managed to arrange a date really quickly. I will be back again next year!

    Reply by Bristol Street Motors Nissan Derby (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • I'd definitely recommend Bristol Street Motors Nissan Derby because the service was excellent

    I'd definitely recommend Bristol Street Motors Nissan Derby because the service was excellent

    Reply by Stuart Oliver (Dealer) on 13th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The staff at Bristol Street Motors Nissan Derby were good because they saw I was in a mess my car had been written off they went out of their way to help me and even gave me a lift when I was stuck.

    The staff at Bristol Street Motors Nissan Derby were good because they saw I was in a mess my car had been written off they went out of their way to help me and even gave me a lift when I was stuck.

    Reply by Dawn Robinson (Dealer) on 13th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • The experience at Bristol Street Motors Nissan Derby was great because the car selection is good and they are very professional

    The experience at Bristol Street Motors Nissan Derby was great because the car selection is good and they are very professional

    Reply by Dawn Robinson (Dealer) on 11th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • Brilliant staff,very helpful, very highly recommended \U0001f44c \u2618\ufe0f

    Brilliant staff,very helpful, very highly recommended \U0001f44c \u2618\ufe0f

    Reply by Bristol Street Motors Nissan Derby (Dealer) on 8th March 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • Brilliant staff,very helpful, very highly recommended \U0001f44c \u2618\ufe0f

    Brilliant staff,very helpful, very highly recommended \U0001f44c \u2618\ufe0f

    Reply by Dawn Robinson (Dealer) on 8th March 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • I was happy with the service at Bristol Street Motors Nissan Derby because the staff were great and the car is perfect

    I was happy with the service at Bristol Street Motors Nissan Derby because the staff were great and the car is perfect

    Reply by Dawn Robinson (Dealer) on 8th March 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”

  • I have just this last week taken ownership of my Juke automatic and this is the second car from this Dealership. From start to finish despite a couple of delays not the fault of the sales people. Beth was the main sales person who closed the deal with me and she is bright, cheerful and on the ball. She took m… Read More

    I have just this last week taken ownership of my Juke automatic and this is the second car from this Dealership. From start to finish despite a couple of delays not the fault of the sales people. Beth was the main sales person who closed the deal with me and she is bright, cheerful and on the ball. She took my wife and I on a run in an automatic and then George took us out on another day to test drive the actual car. Throughout they were both patient with a couple who had not driven an automatic before. I cannot praise them high enough for their patience and understanding. I have no doubt that George if not already will become a real asset to Bristol Street Motors. This has been a positive experience despite the volume of work involved wit the new 24 plates. This may be my last car due to my age, however if I do have another car it will be from Bristol Street Motors

    Reply by Bristol Street Motors Nissan Derby (Dealer) on 6th March 2024:

    “Hello Robin and thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you, Kerry.”

    Reply by Dean Patterson (Dealer) on 6th March 2024:

    “Good afternoon Robin. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Beth, George and the team. We hope to see you again soon. Happy motoring, Dean.”

  • My experience at Bristol Street Motors Nissan Derby was great, Tony and Beth were extremely helpful, very friendly and couldn’t do enough for me. Fully recommend

    My experience at Bristol Street Motors Nissan Derby was great, Tony and Beth were extremely helpful, very friendly and couldn’t do enough for me. Fully recommend

    Reply by Dean Patterson (Dealer) on 6th March 2024:

    “Good morning Nicola. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tony, Beth and the team. We hope to see you again soon. Happy motoring, Dean”

  • Great place.

    Great place.

    Reply by Dawn Robinson (Dealer) on 5th March 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • I chose & ordered a new car from Nissan Derby with the help of Regan and from the very beginning he was nothing but helpful & informative. Each part of the process was super easy and made simple, the wait time was 4weeks and it came in just under that! Regan kept me up to date with anything that was going on … Read More

    I chose & ordered a new car from Nissan Derby with the help of Regan and from the very beginning he was nothing but helpful & informative. Each part of the process was super easy and made simple, the wait time was 4weeks and it came in just under that! Regan kept me up to date with anything that was going on & booked me in as soon as I was able to collect the car! I would recommend Regan & Nissan Derby everytime. Thankyou!

    Reply by Dean Patterson (Dealer) on 5th March 2024:

    “Good afternoon Sophie. Thank you so much for your kind words! We are so happy to hear that Regan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Just like to say a massive thank you to George Watson-clay for making our visit to Bristol street motors nissan Derby a great experience made us feel comfortable and gave us all the options answered every question I had with ease it did not feel pushy he gave us choices for everything and showed us what we ne… Read More

    Just like to say a massive thank you to George Watson-clay for making our visit to Bristol street motors nissan Derby a great experience made us feel comfortable and gave us all the options answered every question I had with ease it did not feel pushy he gave us choices for everything and showed us what we needed to see to make a educated decision great work highly recommend if your thinking about going to have a look at a Nissan in or near Derby I'm impressed

    Reply by Liza Nicholson (Dealer) on 27th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • My dad brought a new car we love it

    My dad brought a new car we love it

    Reply by Liza Nicholson (Dealer) on 19th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza”

  • The experience at Bristol Street Motors Nissan Derby was fantastic because Hassan was really diligent showing me how the car worked. He went out of his way to get my car delivered to my current home in Norfolk although I will soon be moving to Derby

    The experience at Bristol Street Motors Nissan Derby was fantastic because Hassan was really diligent showing me how the car worked. He went out of his way to get my car delivered to my current home in Norfolk although I will soon be moving to Derby

    Reply by Keith Briggs (Dealer) on 19th February 2024:

    “Hi David, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd recommend Bristol Street Motors Nissan Derby because the salesman was excellent

    I'd recommend Bristol Street Motors Nissan Derby because the salesman was excellent

    Reply by Keith Briggs (Dealer) on 19th February 2024:

    “Hi Daniel, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I had Regan from Bristol Street Motors who looked after me throughout the process, he was friendly and approachable when discussing new cars and explaining what Bristol Street Motors could offer. Everything was clear and concise, recommend Bristol Street to others when possible.

    I had Regan from Bristol Street Motors who looked after me throughout the process, he was friendly and approachable when discussing new cars and explaining what Bristol Street Motors could offer. Everything was clear and concise, recommend Bristol Street to others when possible.

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Nick. Thank you so much for your kind words! We are so happy to hear that Regan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Service and MOT plus clean the car \U0001f44d\U0001f3fb

    Service and MOT plus clean the car \U0001f44d\U0001f3fb

    Reply by Dean Patterson (Dealer) on 16th February 2024:

    “Good afternoon Dale. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.”

  • I was happy with the service at Bristol Street Motors Nissan Derby because they have very professional experience staff nothing is too much trouble

    I was happy with the service at Bristol Street Motors Nissan Derby because they have very professional experience staff nothing is too much trouble

    Reply by Kerry Hall (Dealer) on 16th February 2024:

    “Hi Carl. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We are glad that you had such a positive experience with our staff. We hope to see you again in the future. Kind regards, Kerry”

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Carl, Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Bristol Street Motors Nissan Derby were great because Regan who Looked after me was brilliant . And not over powering at all

    Bristol Street Motors Nissan Derby were great because Regan who Looked after me was brilliant . And not over powering at all

    Reply by Matthew Johnson (Dealer) on 16th February 2024:

    “Good afternoon Sara. Thank you so much for your kind words! We are so happy to hear that Regan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • The experience at Bristol Street Motors Nissan Derby was fantastic because answer all queries, give deep description regarding the vehicle

    The experience at Bristol Street Motors Nissan Derby was fantastic because answer all queries, give deep description regarding the vehicle

    Reply by Liza Nicholson (Dealer) on 10th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The experience I had was excellent. A special mention to Beth and Regan for selling me my car. They were fantastic at every stage of the process and answered every question I had. They were brilliant!

    The experience I had was excellent. A special mention to Beth and Regan for selling me my car. They were fantastic at every stage of the process and answered every question I had. They were brilliant!

    Reply by Dawn Robinson (Dealer) on 9th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Beth, Regan and the team. We hope to see you again soon. Happy motoring, Dawn”

  • I'd recommend Bristol Street Motors Nissan Derby to anyone because every one that we dealt with was extremely polite,processional and knowledgeable. Regan and Beth were fantastic and nothing was too much trouble for them.

    I'd recommend Bristol Street Motors Nissan Derby to anyone because every one that we dealt with was extremely polite,processional and knowledgeable. Regan and Beth were fantastic and nothing was too much trouble for them.

    Reply by Selina Jefferson (Dealer) on 8th February 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Regan, Beth and the team. We hope to see you again soon. Happy motoring, Selina”

  • I would recommend Bristol Street Motors Nissan Derby to friends and family because they are very professional offer a massive selection of vehicles to choose from & Beth who I dealt with at Derby Nissan was excellent & really looked after me explaining each process of the sale & all the documentation involved… Read More

    I would recommend Bristol Street Motors Nissan Derby to friends and family because they are very professional offer a massive selection of vehicles to choose from & Beth who I dealt with at Derby Nissan was excellent & really looked after me explaining each process of the sale & all the documentation involved explaining all products & aftercare for my new vehicle.

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Beth was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • The experience at Bristol Street Motors Nissan Derby was fantastic because everything was explained to us and all questions answered, nothing was too much trouble - while we were waiting for a salesperson the manager even took time to chat to us & explained in greater detail about the PCP deals which we weren… Read More

    The experience at Bristol Street Motors Nissan Derby was fantastic because everything was explained to us and all questions answered, nothing was too much trouble - while we were waiting for a salesperson the manager even took time to chat to us & explained in greater detail about the PCP deals which we weren’t aware of and a lot about the vehicles they had for sale and why they don’t have prices on the windscreens. We just felt as though we were important and not just another person in the showroom. Would recommend over and over we have actually told our neighbour and said to go to derby rather than any other showroom. Many thanks to all

    Reply by Stuart Oliver (Dealer) on 5th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I'd endorse Bristol Street Motors Nissan Derby because the experience I had was excellent. A special mention to Beth and Regan for selling me my car. They were fantastic at every stage of the process and answered every question I had. They were fantastic!

    I'd endorse Bristol Street Motors Nissan Derby because the experience I had was excellent. A special mention to Beth and Regan for selling me my car. They were fantastic at every stage of the process and answered every question I had. They were fantastic!

    Reply by Stuart Oliver (Dealer) on 5th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • The experience at Bristol Street Motors Nissan Derby was fantastic they answered all my questions and delivered what was needed in the shortest amount of time. I recommend Bristol to everyone! Good experience.

    The experience at Bristol Street Motors Nissan Derby was fantastic they answered all my questions and delivered what was needed in the shortest amount of time. I recommend Bristol to everyone! Good experience.

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good morning Elijah. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew”

  • Bristol Street Motors Nissan Derby were helpful because the staff were friendly and answered any queries promptly a lot of helpful salesman and car came fast.

    Bristol Street Motors Nissan Derby were helpful because the staff were friendly and answered any queries promptly a lot of helpful salesman and car came fast.

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I'd recommend Bristol Street Motors Nissan Derby because I have just collected my Volkswagen Golf from Vikki at Nissan Derby. This is the sixth car that my husband and I have had from her since 2017. We aren’t the easiest of customers and always end up wanting something that’s not at the dealership but ea… Read More

    I'd recommend Bristol Street Motors Nissan Derby because I have just collected my Volkswagen Golf from Vikki at Nissan Derby. This is the sixth car that my husband and I have had from her since 2017. We aren’t the easiest of customers and always end up wanting something that’s not at the dealership but each time Vikki manages to find exactly what we need like it’s no trouble at all. This time round I came in for my annual service and drove away with a new car the same day, this level of professionalism and customer service is second to none. I wouldn’t buy a vehicle from anyone or anywhere else. Thank you!

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Vikki was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • What a great experience we were looking for a new car and visited various dealers but nissan Derby was by far the best. We wanted some information on the new Qashqai and Bridie (sales) explained everything we were put at ease straight away and after the chat put the order in and Bridie told us the date we wou… Read More

    What a great experience we were looking for a new car and visited various dealers but nissan Derby was by far the best. We wanted some information on the new Qashqai and Bridie (sales) explained everything we were put at ease straight away and after the chat put the order in and Bridie told us the date we would get the car. We picked the car up Yesterday and Bridie once again took time to explain and set up the car ready for us to drive away. I would definitely recommend Nissan(Sir Frank Whittle road) to anyone wanting a great deal. 10 out of 10 Bridie.

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Bridie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • My experience at Bristol Street Motors Nissan Derby was cracking because of the reliability of the cars

    My experience at Bristol Street Motors Nissan Derby was cracking because of the reliability of the cars

    Reply by Liza Nicholson (Dealer) on 23rd January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Nissan Derby were helpful because they simply could not do enough to make this long distance purchase as smooth as possible. Regan was so helpful arranging everything, and the car was immaculate when I collected it. Above all, the honesty about the vehicle condition is what stands out. B… Read More

    Bristol Street Motors Nissan Derby were helpful because they simply could not do enough to make this long distance purchase as smooth as possible. Regan was so helpful arranging everything, and the car was immaculate when I collected it. Above all, the honesty about the vehicle condition is what stands out. Buying long distance can be a risk, not with this dealership. Thanks all.

    Reply by Liza Nicholson (Dealer) on 23rd January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Amazing service at Derby , all staff are professional, friendly , welcoming . Listen to your needs and give appropriate advice and are very informative about the car you are buying . Answer all your questions, keep you fully updated and helpful Particular mention to Vikki Brooks and Abraham . Bristol Street M… Read More

    Amazing service at Derby , all staff are professional, friendly , welcoming . Listen to your needs and give appropriate advice and are very informative about the car you are buying . Answer all your questions, keep you fully updated and helpful Particular mention to Vikki Brooks and Abraham . Bristol Street Motors are extremely lucky to have them. I am a returning customer over a number of years and that is down to Vikki Huge thank you to her

    Reply by Dawn Robinson (Dealer) on 21st January 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Vikki, Abraham and the team. We hope to see you again soon. Happy motoring, Dawn”

  • An amazing service .

    An amazing service .

    Reply by Dean Patterson (Dealer) on 19th January 2024:

    “Good afternoon Cameron. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • I'd suggest Bristol Street Motors Nissan Derby to a friend because they cover all aspects of purchase of a vehicle professionally, competently and in a very friendly manner.

    I'd suggest Bristol Street Motors Nissan Derby to a friend because they cover all aspects of purchase of a vehicle professionally, competently and in a very friendly manner.

    Reply by Selina Jefferson (Dealer) on 12th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina”

  • Hi all I would like to thank Martin bates at nissa derby for his professional help today ....nobody else there seemed bothered ...after us buying 3 brand new nissan navaras ....thankyou Martin....you are very helpful ...the 5 stars are for Martin.....thankyou again

    Hi all I would like to thank Martin bates at nissa derby for his professional help today ....nobody else there seemed bothered ...after us buying 3 brand new nissan navaras ....thankyou Martin....you are very helpful ...the 5 stars are for Martin.....thankyou again

    Reply by Selina Jefferson (Dealer) on 12th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina”

  • Would not hesitate to use/visit again if looking for a new/used car. Bridie was polite and professional and got the car sorted and delivered as promised.

    Would not hesitate to use/visit again if looking for a new/used car. Bridie was polite and professional and got the car sorted and delivered as promised.

    Reply by Selina Jefferson (Dealer) on 9th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Bridie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina”

  • Bristol Street Motors Nissan Derby were fantastic because it’s was really and straight forward and Regan was brilliant

    Bristol Street Motors Nissan Derby were fantastic because it’s was really and straight forward and Regan was brilliant

  • Thanks Hassan for your excellent assistance with our car selection process.

    Thanks Hassan for your excellent assistance with our car selection process.

    Reply by Stuart Oliver (Dealer) on 30th December 2023:

    “Thank you so much for your kind words! We are so happy to hear that Hassan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”