817 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

817

Reviews

97
Overall Satisfaction
100
Would Recommend
  • The staff at Bristol Street Motors Renault Derby were good because they were friendly,efficient and professional.

    The staff at Bristol Street Motors Renault Derby were good because they were friendly,efficient and professional.

    Reply by Matthew Johnson (Dealer) on 25th March 2024:

    “Good afternoon Glen. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”

  • Very easy purchase, my requirements were listened to and addressed well and the vehicle recommended was a perfect fit. The part exchange process was fair and well executed and the options for add ons and finance well explained.

    Very easy purchase, my requirements were listened to and addressed well and the vehicle recommended was a perfect fit. The part exchange process was fair and well executed and the options for add ons and finance well explained.

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “Hi Ross. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”

  • Superb service all round from Scott Burton of Bristol Street Motors Renault. Scott made the entire process a breeze and was an absolute pleasure to deal with. He went above and beyond to ensure everything was perfect. I would return to this dealership (and ask for Scott) in a heartbeat. Thank you so much.

    Superb service all round from Scott Burton of Bristol Street Motors Renault. Scott made the entire process a breeze and was an absolute pleasure to deal with. He went above and beyond to ensure everything was perfect. I would return to this dealership (and ask for Scott) in a heartbeat. Thank you so much.

    Reply by Keith Briggs (Dealer) on 20th March 2024:

    “Good afternoon Deb, . Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received from Scott. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Keith”

  • Scott is a fantastic salesman , he is extremely knowledgeable. He took us on a test drive and explained all about the car and the ordering process. The show room is extremely clean and inviting, all staff are lovely everyone acknowledges you on arrival. The coffee machine is a wonderful touch. Highly recommen… Read More

    Scott is a fantastic salesman , he is extremely knowledgeable. He took us on a test drive and explained all about the car and the ordering process. The show room is extremely clean and inviting, all staff are lovely everyone acknowledges you on arrival. The coffee machine is a wonderful touch. Highly recommend Renault.

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Good Morning Zoe. Thank you for taking the time to leave a review regarding your experience with Scott and our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”

  • Just into my first week with my new Clio purchased from Renault Bristol Street Derby, Super pleased with the car and I cannot praise Scott Burton enough for his professionalism and guidance with the purchase. Scott went above and beyond to ensure I was completely satisfied and took the time out of his working… Read More

    Just into my first week with my new Clio purchased from Renault Bristol Street Derby, Super pleased with the car and I cannot praise Scott Burton enough for his professionalism and guidance with the purchase. Scott went above and beyond to ensure I was completely satisfied and took the time out of his working day to actually deliver the car to me in Cheshire and also help me navigate all the additions to the latest model.

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Good Morning Jayne. Thank you for taking the time to leave a review regarding your experience with Scott and our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”

  • Good experience when I brought my car in Feb 24. I was dealt with my Dan who was fantastic. Would recommend to family and friends.

    Good experience when I brought my car in Feb 24. I was dealt with my Dan who was fantastic. Would recommend to family and friends.

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Good morning Elanor, Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Good morning Eleanor. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”

  • I was happy with the service at Bristol Street Motors Renault Derby because they were extremely helpful but not at all pushy. Kept in contact throughout the purchase.

    I was happy with the service at Bristol Street Motors Renault Derby because they were extremely helpful but not at all pushy. Kept in contact throughout the purchase.

    Reply by Dean Patterson (Dealer) on 17th March 2024:

    “Good morning Laura. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”

  • I'd recommend Bristol Street Motors Renault Derby because the service is exceptional, and they always work with you to get the right car for a good price.

    I'd recommend Bristol Street Motors Renault Derby because the service is exceptional, and they always work with you to get the right car for a good price.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Good afternoon Vikki. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

  • The experience at Bristol Street Motors Renault Derby was good because I didn't feel pressured and the team worked together to assist and answer any questions.

    The experience at Bristol Street Motors Renault Derby was good because I didn't feel pressured and the team worked together to assist and answer any questions.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Good afternoon Darren. Thank you for taking the time to leave a review regarding your experience with our 00000 Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

  • A very enjoyable experience

    A very enjoyable experience

    Reply by Bristol Street Motors Renault Derby (Dealer) on 14th March 2024:

    “Good afternoon Lou . Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Good afternoon Lou . Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn”

  • Good experience, guy at reception answered my queries knowledgeably. Very satisfied.

    Good experience, guy at reception answered my queries knowledgeably. Very satisfied.

    Reply by Stuart Oliver (Dealer) on 12th March 2024:

    “Good afternoon Maggie. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Professional, efficient service

    Professional, efficient service

    Reply by Bristol Street Motors Renault Derby (Dealer) on 11th March 2024:

    “Good afternoon Mark. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Professional, efficient service

    Professional, efficient service

    Reply by Bristol Street Motors Renault Derby (Dealer) on 11th March 2024:

    “Good afternoon Mark. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

    Reply by Stuart Oliver (Dealer) on 11th March 2024:

    “Good afternoon Mark. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Staff were very helpful and went the extra mile to make the buying experience great.

    Staff were very helpful and went the extra mile to make the buying experience great.

    Reply by Dean Patterson (Dealer) on 8th March 2024:

    “Good afternoon Paul. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”

  • The experience at Bristol Street Motors Renault Derby was great because the service was good

    The experience at Bristol Street Motors Renault Derby was great because the service was good

    Reply by Dean Patterson (Dealer) on 6th March 2024:

    “Good morning Lynne. Thank you for taking the time to leave a score regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean”

  • Always kept me informed and always a good experience with staff

    Always kept me informed and always a good experience with staff

    Reply by Bristol Street Motors Renault Derby (Dealer) on 4th March 2024:

    “Thanks for the great score for Renault Derby, thanks Dawn”

  • I would recommend Bristol Street Motors Renault Derby to friends and family because the sales department is very helpful and does not make you feel under pessure to buy

    I would recommend Bristol Street Motors Renault Derby to friends and family because the sales department is very helpful and does not make you feel under pessure to buy

    Reply by Dawn Robinson (Dealer) on 4th March 2024:

    “Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby . We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn”

  • I have never had any problems with yourselves all your staff are a credit to the Renault brand

    I have never had any problems with yourselves all your staff are a credit to the Renault brand

    Reply by Keith Briggs (Dealer) on 4th March 2024:

    “Good Morning Lance. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”

  • Absolutely brilliant salesman and very friendly and helpful

    Absolutely brilliant salesman and very friendly and helpful

    Reply by Stuart Oliver (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • This is my second time dealing with Jan and he was excellent in finding me the right car for what my requirements were highly recommended

    This is my second time dealing with Jan and he was excellent in finding me the right car for what my requirements were highly recommended

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Good afternoon Callum. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith”

  • The experience at Bristol Street Motors Renault Derby was great because they were professional, polite, not too pushy wrt finance options when we wanted to pay cash and honest.

    The experience at Bristol Street Motors Renault Derby was great because they were professional, polite, not too pushy wrt finance options when we wanted to pay cash and honest.

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Michael. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean.”

  • Came here on Monday to look for another car, saw one I liked and Mr Richard Cooper came across and got us the keys so we can have a good look inside. He was very pleasant very helpful also helped with the digital paperwork which I was not good at. I fetched my new car today I will always be grateful to Richar… Read More

    Came here on Monday to look for another car, saw one I liked and Mr Richard Cooper came across and got us the keys so we can have a good look inside. He was very pleasant very helpful also helped with the digital paperwork which I was not good at. I fetched my new car today I will always be grateful to Richard he has been fantastic from the start to the finish.

    Reply by Dean Patterson (Dealer) on 14th February 2024:

    “Good afternoon Mandy. Thank you for taking the time to leave a review regarding your experience with Richard in our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean.”

  • From booking the service on the phone, to dropping off and collecting the car after the service I can say I am more than satisfied with the staff and their customer care. They answered all our questions and gave clear and simple instructions regarding the service procedure. I found Nicola on the Service Desk … Read More

    From booking the service on the phone, to dropping off and collecting the car after the service I can say I am more than satisfied with the staff and their customer care. They answered all our questions and gave clear and simple instructions regarding the service procedure. I found Nicola on the Service Desk to be friendly, professional and clearly understood what was required. Thank you Bristol Street Motors.

    Reply by Liza Nicholson (Dealer) on 10th February 2024:

    “Good morning Greg. Thank you for taking the time to leave a review regarding your experience with our service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”

  • Picked up my car today great customer service from Richard cooper helped me from the start of the process till the end and responded very fast \U0001f37b here\u2019s to many more cars in the future.

    Picked up my car today great customer service from Richard cooper helped me from the start of the process till the end and responded very fast \U0001f37b here\u2019s to many more cars in the future.

    Reply by Liza Nicholson (Dealer) on 10th February 2024:

    “Good morning Harry. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”

  • A great experience in buying a car , can't believe how well I was looked after from start to picking my car up , a big thankyou to Scott Burton he was very freindly , polite and made sure everything went smoothly, would highly recommend buying your car from Bristrol Street Motors .

    A great experience in buying a car , can't believe how well I was looked after from start to picking my car up , a big thankyou to Scott Burton he was very freindly , polite and made sure everything went smoothly, would highly recommend buying your car from Bristrol Street Motors .

    Reply by Bristol Street Motors Renault Derby (Dealer) on 8th February 2024:

    “Good afternoon Elaine. Thank you for taking the time to leave a review regarding your experience with Scott at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Good afternoon Elaine. Thank you for taking the time to leave a review regarding your experience with Scott at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

  • Always kept me informed

    Always kept me informed

    Reply by Dawn Robinson (Dealer) on 8th February 2024:

    “Thanks for the great score for Renault Derby, thanks Dawn”

  • Great service & team. Jan has looked after me with my last 2 cars and always gets a great deal. Highly recommend x

    Great service & team. Jan has looked after me with my last 2 cars and always gets a great deal. Highly recommend x

    Reply by Keith Briggs (Dealer) on 4th February 2024:

    “Hi gina, Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

    Reply by Keith Briggs (Dealer) on 4th February 2024:

    “Good afternoon Gina Thank you for taking the time to leave a review regarding your experience with our sales team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receives the recognition that they deserve. Kind regards keith”

  • Emma, Nicola and Mo are very nice that work on main service desk. Glen in workshop is very nice person.

    Emma, Nicola and Mo are very nice that work on main service desk. Glen in workshop is very nice person.

    Reply by Matthew Johnson (Dealer) on 1st February 2024:

    “Good afternoon Amy. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received from Emma, Nicola, Mo and Glen. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Matthew.”

  • Clean showroom, helpful friendly staff and a large selection of vehicles.

    Clean showroom, helpful friendly staff and a large selection of vehicles.

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Good morning, Gary. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Good morning, Gary. Thank you for taking the time to leave a review regarding your experience with our 00000 Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Good morning, Gary. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Staff was very helpful \U0001f642 \U0001f44d just took a few hours for service got my car back washed and cleaned ty \U0001f44d good job

    Staff was very helpful \U0001f642 \U0001f44d just took a few hours for service got my car back washed and cleaned ty \U0001f44d good job

    Reply by Keith Briggs (Dealer) on 30th January 2024:

    “Good afternoon Martin. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Keith”

  • My experience at Bristol Street Motors Renault Derby was positive, the customer service was exceptional, the preparation of the car was to a high standard. Matt went through all the documents in detailing and the handover was brilliant. The team have been in contact since to check in on how the car is running… Read More

    My experience at Bristol Street Motors Renault Derby was positive, the customer service was exceptional, the preparation of the car was to a high standard. Matt went through all the documents in detailing and the handover was brilliant. The team have been in contact since to check in on how the car is running. All in all positive experience. Thanks

    Reply by Stuart Oliver (Dealer) on 30th January 2024:

    “Good morning, Danielle. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Very professional, great service, great product :-)

    Very professional, great service, great product :-)

    Reply by Bristol Street Motors Renault Derby (Dealer) on 29th January 2024:

    “Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

  • From the first time we attended to look at the Clio, until we picked it up, the service was excellent. Aaron the sales exec was polite, professional and ensured that we were kept up to date with our order. I couldn't have asked for any more

    From the first time we attended to look at the Clio, until we picked it up, the service was excellent. Aaron the sales exec was polite, professional and ensured that we were kept up to date with our order. I couldn't have asked for any more

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Good afternoon Lyndsay. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • I'd definitely recommend Bristol Street Motors Renault Derby to friends and family because the service we received was exceptional. We were looked after very well. Jan was polite, understanding, listened, explained everything clearly, answered our questions and took us through everything step by step. He was … Read More

    I'd definitely recommend Bristol Street Motors Renault Derby to friends and family because the service we received was exceptional. We were looked after very well. Jan was polite, understanding, listened, explained everything clearly, answered our questions and took us through everything step by step. He was also supported very well by his manager, who provided additional information when required. We are completely satisfied with the service we received, would definitely return in the future to buy another car and am enjoying our new car.

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I had a great experience at Bristol Street Motors Renault Derby because they when the extra miles which is normal at Bristol Street motors and thas is my second car from your store

    I had a great experience at Bristol Street Motors Renault Derby because they when the extra miles which is normal at Bristol Street motors and thas is my second car from your store

    Reply by Stuart Oliver (Dealer) on 26th January 2024:

    “Good afternoon Roberto. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Bristol Street Motors Renault Derby were helpful because they found the ideal car for me and made it so easy to collect

    Bristol Street Motors Renault Derby were helpful because they found the ideal car for me and made it so easy to collect

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Good morning Alison. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”

  • My experience at Bristol Street Motors Renault Derby was cracking because Aaron Murphy the salesman was just brilliant. He talked me through everything and asked me about things. I would definitely recommend BSM and especially Aaron to anyone considering getting a new car. His professionalism was second to no… Read More

    My experience at Bristol Street Motors Renault Derby was cracking because Aaron Murphy the salesman was just brilliant. He talked me through everything and asked me about things. I would definitely recommend BSM and especially Aaron to anyone considering getting a new car. His professionalism was second to none.

    Reply by Stuart Oliver (Dealer) on 23rd January 2024:

    “Good afternoon Deborah. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Excellent service. Pleased with the whole experience.

    Excellent service. Pleased with the whole experience.

    Reply by Stuart Oliver (Dealer) on 23rd January 2024:

    “Good afternoon Michael. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Bristol Street Motors Renault Derby were great because they handled a bodywork issue out well and were very helpful

    Bristol Street Motors Renault Derby were great because they handled a bodywork issue out well and were very helpful

    Reply by Liza Nicholson (Dealer) on 22nd January 2024:

    “Good afternoon Benjamin. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”

  • I'd endorse Bristol Street Motors Renault Derby because the service was exceptional from Rob, he made me feel totally at ease on Mr test drive as I had not driven an automatic car before. He also explained all the relevant information to my son in law and myself.

    I'd endorse Bristol Street Motors Renault Derby because the service was exceptional from Rob, he made me feel totally at ease on Mr test drive as I had not driven an automatic car before. He also explained all the relevant information to my son in law and myself.

    Reply by Chloe Jefferson (Dealer) on 21st January 2024:

    “Good evening Patricia, Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Excellent and so easy! Hayley was exceptional with her knowledge and customer service I would recommend them to anyone

    Excellent and so easy! Hayley was exceptional with her knowledge and customer service I would recommend them to anyone

    Reply by Bristol Street Motors Renault Derby (Dealer) on 20th January 2024:

    “Good afternoon Martin. Thank you for taking the time to leave a review regarding your experience with Hayley at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

    Reply by Dawn Robinson (Dealer) on 20th January 2024:

    “Good afternoon Martin. Thank you for taking the time to leave a review regarding your experience with Hayley at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

  • I'd recommend Bristol Street Motors Renault Derby because they found and then supplied the vehicle I wanted at the right price for me.

    I'd recommend Bristol Street Motors Renault Derby because they found and then supplied the vehicle I wanted at the right price for me.

    Reply by Dawn Robinson (Dealer) on 19th January 2024:

    “Good afternoon Gary. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

  • Scott was very helpful and extremely patient whilst we chose and purchased our car

    Scott was very helpful and extremely patient whilst we chose and purchased our car

    Reply by Dean Patterson (Dealer) on 19th January 2024:

    “Good morning Rachel. Thank you for taking the time to leave a review regarding your experience with Scot our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean.”

  • Bristol Street Motors Renault Derby were fantastic because from start to finish they give a very professionaly dealt with from a saleman called Jan a really polite and very professional person he is a credit to Bristol street Motors and kept in contact about everything we asked him 24/7 he is worthy of us rec… Read More

    Bristol Street Motors Renault Derby were fantastic because from start to finish they give a very professionaly dealt with from a saleman called Jan a really polite and very professional person he is a credit to Bristol street Motors and kept in contact about everything we asked him 24/7 he is worthy of us recommending for our friends and family and any one we speak to thank hime for us please . WE TRIED THE REST AND NOW WE HAVE FOUND THE BEST BRISTOL STREET MOTORS .

    Reply by Dawn Robinson (Dealer) on 18th January 2024:

    “Good afternoon Malcolm. Thank you for taking the time to leave a review regarding your experience with Jan at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn.”

  • great garage , nice process kept me updated all the way and got car ready fast when i was without one , would recommend

    great garage , nice process kept me updated all the way and got car ready fast when i was without one , would recommend

    Reply by Liza Nicholson (Dealer) on 18th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza”

  • I would recommend Bristol Street Motors Renault Derby to friends and family because everyone is friendly and helpful - Aaron really did go above and beyond for me

    I would recommend Bristol Street Motors Renault Derby to friends and family because everyone is friendly and helpful - Aaron really did go above and beyond for me

    Reply by Dawn Robinson (Dealer) on 17th January 2024:

    “Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn”

  • Seen on time. Polite staff and explained what might be the problem. Needing to have the car all day seemed a bit excessive.

    Seen on time. Polite staff and explained what might be the problem. Needing to have the car all day seemed a bit excessive.

    Reply by Dawn Robinson (Dealer) on 15th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd endorse Bristol Street Motors Renault Derby because they have nice staff and very helpful.

    I'd endorse Bristol Street Motors Renault Derby because they have nice staff and very helpful.

    Reply by Stuart Oliver (Dealer) on 14th January 2024:

    “Good afternoon Denise. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • I was happy with the service at Bristol Street Motors Renault Derby because the service are great!

    I was happy with the service at Bristol Street Motors Renault Derby because the service are great!

    Reply by Stuart Oliver (Dealer) on 13th January 2024:

    “Good afternoon Polam. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Very good

    Very good

    Reply by Stuart Oliver (Dealer) on 13th January 2024:

    “Good morning, Fiona. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Bristol Street Motors and n Derby supplied my new Renault and the team were excellent. They didn’t put me under any pressure and made the handover into a real experience. Thanks.

    Bristol Street Motors and n Derby supplied my new Renault and the team were excellent. They didn’t put me under any pressure and made the handover into a real experience. Thanks.

    Reply by Selina Jefferson (Dealer) on 12th January 2024:

    “Good evening Susan. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Selina.”

  • Bristol Street Motors Renault Derby were great because they listened to what we wanted, and understood our budget - providing us with options we hadn’t thought of hay worked better for us. Scott Burton was exemplary in all his advice and support through the process, and part exchanging our old car in the sa… Read More

    Bristol Street Motors Renault Derby were great because they listened to what we wanted, and understood our budget - providing us with options we hadn’t thought of hay worked better for us. Scott Burton was exemplary in all his advice and support through the process, and part exchanging our old car in the same process made life so easy. We love the car and are very grateful.

    Reply by Stuart Oliver (Dealer) on 12th January 2024:

    “Good afternoon John. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • wonderful service communication

    wonderful service communication

    Reply by Stuart Oliver (Dealer) on 12th January 2024:

    “Good morning, Mamisa. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.”

  • Daniel was fantastic, Picked up my new clio today. All the staff are fantastic. Thank you so much.

    Daniel was fantastic, Picked up my new clio today. All the staff are fantastic. Thank you so much.

    Reply by Stuart Oliver (Dealer) on 11th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • My experience at Bristol Street Motors Renault Derby was cracking because I dealt with Jan Spura who is a top man, very amiable and persuasive and has great customer service skills. I rate him 10 out of 10.

    My experience at Bristol Street Motors Renault Derby was cracking because I dealt with Jan Spura who is a top man, very amiable and persuasive and has great customer service skills. I rate him 10 out of 10.

  • Bristol Street Motors Renault Derby staff were good because they were very polite and friendly and easy to talk to.

    Bristol Street Motors Renault Derby staff were good because they were very polite and friendly and easy to talk to.

  • Excellent customer service and excellent quality work!

    Excellent customer service and excellent quality work!

    Reply by Liza Girdlestone (Dealer) on 2nd January 2024:

    “Good afternoon Samir. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.”

  • Daniel Mc laughlin .is a brilliant sales man. explained and talked us through everything at hand over. you are blessed to have such a committed member of staff.

    Daniel Mc laughlin .is a brilliant sales man. explained and talked us through everything at hand over. you are blessed to have such a committed member of staff.

    Reply by Dean Patterson (Dealer) on 2nd January 2024:

    “Good afternoon Lynton. Thank you for taking the time to leave a review regarding your experience with Daniel in our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean.”