2025 reviews
These reviews were collected by JudgeService.com, an independent car dealer review website.
2,025
Reviews
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Overall ok experience, had a slight issue with my MOT, some slight communication errors on their part but Carl a member from the team went above and beyond to get me my car back and sort it out \U0001f44c\U0001f3fc
Overall ok experience, had a slight issue with my MOT, some slight communication errors on their part but Carl a member from the team went above and beyond to get me my car back and sort it out \U0001f44c\U0001f3fc
Reply by Chloe Jefferson (Dealer) on 20th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”
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Bristol Street Motors Vauxhall Crewe staff were good because everything was explained clearly, the speed of the purchase was good and Keith Gordon was friendly, approachable and was happy to go above and beyond to ensure my car was delivered to me promptly.
Bristol Street Motors Vauxhall Crewe staff were good because everything was explained clearly, the speed of the purchase was good and Keith Gordon was friendly, approachable and was happy to go above and beyond to ensure my car was delivered to me promptly.
Reply by Liza Nicholson (Dealer) on 15th April 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Missed a real offer. Lovely guy who I spoke to. Hope he keeps his word.
Missed a real offer. Lovely guy who I spoke to. Hope he keeps his word.
Reply by Dean Patterson (Dealer) on 6th April 2024:
“Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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I'd recommend Bristol Street Motors Vauxhall Crewe to a friend because from walking through the door to driving away everything and everyone was perfect
I'd recommend Bristol Street Motors Vauxhall Crewe to a friend because from walking through the door to driving away everything and everyone was perfect
Reply by Matthew Johnson (Dealer) on 27th March 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Paul mobility fantastic really helpful
Paul mobility fantastic really helpful
Reply by Bristol Street Motors Vauxhall Crewe (Dealer) on 25th March 2024:
“Hi Debbie, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
Reply by Keith Briggs (Dealer) on 25th March 2024:
“Hi Debbie, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”
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Dave made our experience of buying a new car so simple and pleasant experience
Dave made our experience of buying a new car so simple and pleasant experience
Reply by Kerry Hall (Dealer) on 16th March 2024:
“Hi Darren. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Dave and the team. We hope to see you again soon. Happy motoring, Kerry”
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My experience at Bristol Street Motors Vauxhall Crewe was stress and hassle free.
My experience at Bristol Street Motors Vauxhall Crewe was stress and hassle free.
Reply by Dean Patterson (Dealer) on 14th March 2024:
“Good afternoon Terry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean”
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I'd recommend Bristol Street Motors Vauxhall Crewe because Billy and David made my new car purchase a quick and easy process. Billy brought the car over to the East Midlands as being disabled, I'd struggle with long distance driving. This dealership being disabled friendly and delivering the car "Sealed the… Read More
I'd recommend Bristol Street Motors Vauxhall Crewe because Billy and David made my new car purchase a quick and easy process. Billy brought the car over to the East Midlands as being disabled, I'd struggle with long distance driving. This dealership being disabled friendly and delivering the car "Sealed the deal" for me and I'd be happy to recommend this garage - thanks guys!
Reply by Dean Patterson (Dealer) on 14th March 2024:
“Good afternoon Helen. Thank you so much for your kind words! We are so happy to hear that Billy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”
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I was pleased with Bristol Street Motors Vauxhall Crewe and would recommend them because good communication and rapport.
I was pleased with Bristol Street Motors Vauxhall Crewe and would recommend them because good communication and rapport.
Reply by Dean Patterson (Dealer) on 14th March 2024:
“Good afternoon Sharon. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”
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People busy buying cars for the summer holidays.
People busy buying cars for the summer holidays.
Reply by Bristol Street Motors Vauxhall Crewe (Dealer) on 8th March 2024:
“Thanks for the great score! Kind regards Dawn”
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People busy buying cars for the summer holidays.
People busy buying cars for the summer holidays.
Reply by Dawn Robinson (Dealer) on 9th March 2024:
“Thanks for the great score! Kind regards Dawn”
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The support, advice and patience I received from one senior member of staff in particular made the purchase of the vehicle relatively straight forward. I wanted to fund the purchase through my son's farming business using his preferred finance company (which was not one used by Bristol Street). Inevitably t… Read More
The support, advice and patience I received from one senior member of staff in particular made the purchase of the vehicle relatively straight forward. I wanted to fund the purchase through my son's farming business using his preferred finance company (which was not one used by Bristol Street). Inevitably this caused a little confusion and some delay but Gary Fisher smoothed the way with patience and good humour and had the vehicle ready and waiting for me when I was able to call at Crewe and drive it home (I live and hour and 40 minutes away). I had only brief contact with younger members of staff at Crewe and I would say that they are fortunate to have as an example of excellent customer care that which I experienced from Gary Fisher. All in all it was a happy arrangement.
Reply by Dawn Robinson (Dealer) on 4th March 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gary and the team. We hope to see you again soon. Happy motoring, Dawn”
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I'd recommend Bristol Street Motors Vauxhall Crewe to a friend because the service received is second to none. I was kept fully informed throughout
I'd recommend Bristol Street Motors Vauxhall Crewe to a friend because the service received is second to none. I was kept fully informed throughout
Reply by Keith Briggs (Dealer) on 21st February 2024:
“Hi Elaine, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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My experience at Bristol Street Motors Vauxhall Crewe was memorable because the staff went above and beyond to help me with everything
My experience at Bristol Street Motors Vauxhall Crewe was memorable because the staff went above and beyond to help me with everything
Reply by Liza Nicholson (Dealer) on 19th February 2024:
“Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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Good service, no problems
Good service, no problems
Reply by Bristol Street Motors Vauxhall Crewe (Dealer) on 18th February 2024:
“Great to know you could mark us as 5 stars!”
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Just wanted to leave positive feedback for Mike who dealt with us today. Obviously he\u2019s on commission and all car dealers are desperate for that hard sell (usually why I don\u2019t trust them that much \U0001f602) but he really was lovely, read what we were like as people (a bit common and sweary \U0001f… Read More
Just wanted to leave positive feedback for Mike who dealt with us today. Obviously he\u2019s on commission and all car dealers are desperate for that hard sell (usually why I don\u2019t trust them that much \U0001f602) but he really was lovely, read what we were like as people (a bit common and sweary \U0001f92a) and behaved in a manner that matched ours. Really put me at ease when having a test drive too. I really enjoyed his customer service and I was grateful we got to deal with him today. We\u2019ve not made a decision just yet on the car (still trying to talk my husband in to it) . Thanks Mike for making a very nervous woman, driving a totally different car so less nerve racking. You were great today and I\u2019m loving that seat Leon estate. Just got to persuade the husband now! I do believe in giving good feedback when it\u2019s deserved and it was very deserved today x
Reply by Liza Nicholson (Dealer) on 13th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”
Reply by Dawn Robinson (Dealer) on 13th March 2024:
“Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”
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Staff were fantastic! Unfortunately my MOT had to be cancelled due to a broken ramp but the staff went above and beyond to find me another garage, who got me in within the hour. He also organised for my car to be valeted free of charge for the inconvenience. Thanks again to the staff I was very pleased with t… Read More
Staff were fantastic! Unfortunately my MOT had to be cancelled due to a broken ramp but the staff went above and beyond to find me another garage, who got me in within the hour. He also organised for my car to be valeted free of charge for the inconvenience. Thanks again to the staff I was very pleased with the service and will definitely use again.
Reply by Dean Patterson (Dealer) on 16th February 2024:
“Good afternoon Lucy. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”
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I would recommend Bristol Street Motors Vauxhall Crewe to friends and family because the team really take the time to find you the best vehicle, providing options. Also they made the whole experience personal, including watching the result of my football team who were playing in between my visit in the mornin… Read More
I would recommend Bristol Street Motors Vauxhall Crewe to friends and family because the team really take the time to find you the best vehicle, providing options. Also they made the whole experience personal, including watching the result of my football team who were playing in between my visit in the morning and test drive in the afternoon!
Reply by Liza Nicholson (Dealer) on 10th February 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”
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I was greeted by each individual salesperson, regardless of whether they were assisting me or not. Everyone was incredibly friendly and approachable which is rare in a place of sales, sometimes people feel smothered. I was dealt with by Gary Fisher who could not have been more helpful. He was friendly, he… Read More
I was greeted by each individual salesperson, regardless of whether they were assisting me or not. Everyone was incredibly friendly and approachable which is rare in a place of sales, sometimes people feel smothered. I was dealt with by Gary Fisher who could not have been more helpful. He was friendly, he explained everything to me, answered all my questions and wasn’t too pushy with anything. I felt comfortable saying no to the first car he recommended and he helped me find something more suited to what I wanted.
Reply by Selina Jefferson (Dealer) on 9th February 2024:
“Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gary and the team. We hope to see you again soon. Happy motoring, Selina”
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Bristol Street Motors Vauxhall Crewe were really helpful and I'd recommend them!
Bristol Street Motors Vauxhall Crewe were really helpful and I'd recommend them!
Reply by Keith Briggs (Dealer) on 2nd February 2024:
“Hi Leilani, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”
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The experience at Bristol Street Motors Vauxhall Crewe was good because they explained every steps from the beginning till i got the vehicle delivered
The experience at Bristol Street Motors Vauxhall Crewe was good because they explained every steps from the beginning till i got the vehicle delivered
Reply by Matthew Johnson (Dealer) on 2nd February 2024:
“Good morning Kehinde. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”
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Very professional and looked after me and my girlfriend when she was buying a new car took in all her needs and made sure everything was met, I will be going here myself next time I change my car :)
Very professional and looked after me and my girlfriend when she was buying a new car took in all her needs and made sure everything was met, I will be going here myself next time I change my car :)
Reply by Stuart Oliver (Dealer) on 28th January 2024:
“Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”
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The experience at Bristol Street Motors Vauxhall Crewe was fantastic because the salesman Muhammad ajeed was absolutely brilliant, he made the process very easy for me, and contacted me to check all was good
The experience at Bristol Street Motors Vauxhall Crewe was fantastic because the salesman Muhammad ajeed was absolutely brilliant, he made the process very easy for me, and contacted me to check all was good
Reply by Liza Nicholson (Dealer) on 26th January 2024:
“Thank you so much for your kind words! We are so happy to hear that Muhammad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”