2875 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

2,875

Reviews

94
Overall Satisfaction
96
Would Recommend
  • I'd endorse Bristol Street Motors Vauxhall Knaresborough because they were helpful throughout the process. From choosing a vehicle to see through to finally test driving it and purchasing it. Paul set up our phone as well.

    I'd endorse Bristol Street Motors Vauxhall Knaresborough because they were helpful throughout the process. From choosing a vehicle to see through to finally test driving it and purchasing it. Paul set up our phone as well.

    Reply by Chloe Jefferson (Dealer) on 14th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,Chloe”

  • The experience at Bristol Street Motors Vauxhall Knaresborough was good because I have purchased my last 4 cars from them. I’ve always experienced a friendly, professional and reliable service. I’ve been kept informed throughout regular servicing and any carried out MOTs. More recently I was offered the u… Read More

    The experience at Bristol Street Motors Vauxhall Knaresborough was good because I have purchased my last 4 cars from them. I’ve always experienced a friendly, professional and reliable service. I’ve been kept informed throughout regular servicing and any carried out MOTs. More recently I was offered the use of a staff members personal car to use whilst I was awaiting a specific part to be delivered, and there were no curtesy cars available at such short notice. I have no hesitation recommending Bristol Street Motors, where I have always felt a valued returning customer. Thank you .

    Reply by Dean Patterson (Dealer) on 5th April 2024:

    “Good afternoon Kathleen. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • I'd recommend Bristol Street Motors Vauxhall Knaresborough because they are friendly and not to pushy like I have felt with other dealers.

    I'd recommend Bristol Street Motors Vauxhall Knaresborough because they are friendly and not to pushy like I have felt with other dealers.

    Reply by Dean Patterson (Dealer) on 5th April 2024:

    “Good afternoon Laura. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • I was pleased with Bristol Street Motors Vauxhall Knaresborough and would recommend them because even though I had issues, the whole team were very helpful and supportive. The General Manager, Andy Brown swooped in immediately when my issues escalated and ensured a happy ending.

    I was pleased with Bristol Street Motors Vauxhall Knaresborough and would recommend them because even though I had issues, the whole team were very helpful and supportive. The General Manager, Andy Brown swooped in immediately when my issues escalated and ensured a happy ending.

    Reply by Dean Patterson (Dealer) on 5th April 2024:

    “Good afternoon Jordan. Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • My aexperience at Bristol Street Motors Vauxhall Knaresborough was cracking because all staff were very friendly and helpful especially Alexa.

    My aexperience at Bristol Street Motors Vauxhall Knaresborough was cracking because all staff were very friendly and helpful especially Alexa.

    Reply by Dean Patterson (Dealer) on 4th April 2024:

    “Good afternoon Stann. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • I'd definitely recommend Bristol Street Motors Vauxhall Knaresborough because my experience was good from first seeing the car on the website to purchasing and driving the vehicle away.

    I'd definitely recommend Bristol Street Motors Vauxhall Knaresborough because my experience was good from first seeing the car on the website to purchasing and driving the vehicle away.

    Reply by Stuart Oliver (Dealer) on 4th April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Bristol Street Motors Vauxhall Knaresborough were great because they were friendly, professional and efficient.

    Bristol Street Motors Vauxhall Knaresborough were great because they were friendly, professional and efficient.

    Reply by Stuart Oliver (Dealer) on 4th April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I'd recommend Bristol Street Motors Vauxhall Knaresborough to a friend because I had great service at the time of purchase and follow up calls.

    I'd recommend Bristol Street Motors Vauxhall Knaresborough to a friend because I had great service at the time of purchase and follow up calls.

    Reply by Dawn Robinson (Dealer) on 1st April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I cannot thank the staff at Knaresborough for their help enough! Elliot went above and beyond to make the whole process as easy as possible. He listened to all my requirements and I came out with a beautiful car that I love and can afford! As I was only looking at new cars due to my previous car (also bought … Read More

    I cannot thank the staff at Knaresborough for their help enough! Elliot went above and beyond to make the whole process as easy as possible. He listened to all my requirements and I came out with a beautiful car that I love and can afford! As I was only looking at new cars due to my previous car (also bought from here) being written off in a not at fault accident l, I was pretty stressed but I was put at ease and the cups of tea really helped. The other thing that really helped was being spoken to on a level I could understand. Definitely visit this garage if you are looking for a new or used car and, like me, feel a bit daunted by the whole showroom idea as these guys are brilliant! Thank you also to Sophie who was brilliant too!

    Reply by Matthew Johnson (Dealer) on 30th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Elliott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • I was pleased with Bristol Street Motors Vauxhall Knaresborough and would recommend them because they were very professional

    I was pleased with Bristol Street Motors Vauxhall Knaresborough and would recommend them because they were very professional

    Reply by Matthew Johnson (Dealer) on 19th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • recently purchased a low mileage used suzuki vitara all went well but on getting it home, i noticed a crease in the door that needed a repair i contacted richard harrison who sorted out a paint repair promply all sorted. the car drives very well the service in the dealership was excellent, customer service in… Read More

    recently purchased a low mileage used suzuki vitara all went well but on getting it home, i noticed a crease in the door that needed a repair i contacted richard harrison who sorted out a paint repair promply all sorted. the car drives very well the service in the dealership was excellent, customer service in big companies like vertu is monitered to be alot better than the old days! Many thanks to richard and the team.

    Reply by Bristol Street Motors Vauxhall Knaresborough (Dealer) on 17th March 2024:

    “Good morning Nic. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Richard and the team. We hope to see you again soon. Happy motoring, Dean”

    Reply by Dean Patterson (Dealer) on 17th March 2024:

    “Good morning Nic. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Richard and the team. We hope to see you again soon. Happy motoring, Dean”

  • Motors Vauxhall Knaresborough staff were good because They listen. They care.

    Motors Vauxhall Knaresborough staff were good because They listen. They care.

    Reply by Dean Patterson (Dealer) on 17th March 2024:

    “Good morning Marjorie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Bristol Street Motors Vauxhall Knaresborough were great because sales person wasn't pushy or daft. Very respectable gent.

    Bristol Street Motors Vauxhall Knaresborough were great because sales person wasn't pushy or daft. Very respectable gent.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • The experience at Bristol Street Motors Vauxhall Knaresborough was great because I not ever made to feel pressured into purchasing my car. I found the sales gentleman very helpful and I did not feel pressured into buying, it was a very comfortable experience throughout.

    The experience at Bristol Street Motors Vauxhall Knaresborough was great because I not ever made to feel pressured into purchasing my car. I found the sales gentleman very helpful and I did not feel pressured into buying, it was a very comfortable experience throughout.

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd recotmmend Bristol Street Motors Vauxhall Knaresborough because the bigger the choice the better

    I'd recotmmend Bristol Street Motors Vauxhall Knaresborough because the bigger the choice the better

  • Very happy with the car we bought.

    Very happy with the car we bought.

    Reply by Dawn Robinson (Dealer) on 5th March 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • I'd definitely recommend Bristol Street Motors Vauxhall Knaresborough to friends and family because they made the process very simple, found me the perfect car to suit my budget, can’t recommend the team at Vauxhall Knaresborough enough!

    I'd definitely recommend Bristol Street Motors Vauxhall Knaresborough to friends and family because they made the process very simple, found me the perfect car to suit my budget, can’t recommend the team at Vauxhall Knaresborough enough!

    Reply by Dean Patterson (Dealer) on 4th March 2024:

    “Good afternoon Samantha. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • Bristol Street Motors Vauxhall Knaresborough were really helpful and I'd recommend them because they found me a vehicle that fits all my needs.

    Bristol Street Motors Vauxhall Knaresborough were really helpful and I'd recommend them because they found me a vehicle that fits all my needs.

    Reply by Chloe Jefferson (Dealer) on 2nd March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • I purchased my car while on a winter break in Spain and can honestly say It was a hassle free experience even with a change of sales staff during the process but both Paul\u2019s and Sophie made life very easy and all I had to was turn up and pick the car up Thanks again to everyone David and Carole

    I purchased my car while on a winter break in Spain and can honestly say It was a hassle free experience even with a change of sales staff during the process but both Paul\u2019s and Sophie made life very easy and all I had to was turn up and pick the car up Thanks again to everyone David and Carole

    Reply by Bristol Street Motors Vauxhall Knaresborough (Dealer) on 22nd February 2024:

    “Hi Carole, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Paul and Sophie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

    Reply by Keith Briggs (Dealer) on 22nd February 2024:

    “Hi Carole, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Paul and Sophie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Great choice of cars and knowledgeable helpful staff. Very happy with my new car

    Great choice of cars and knowledgeable helpful staff. Very happy with my new car

    Reply by Keith Briggs (Dealer) on 22nd February 2024:

    “Hi Philippa, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Bristol Street Motors Vauxhall Knaresborough were great because given good service

    Bristol Street Motors Vauxhall Knaresborough were great because given good service

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Carole, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Very good \U0001f44d

    Very good \U0001f44d

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Mags. Thank you for the great review. Kind regards, Dean.”

  • I'd recommend Bristol Street Motors Vauxhall Knaresborough to a friend because - just marching so simple - and I purchased the car while on holiday in Spain

    I'd recommend Bristol Street Motors Vauxhall Knaresborough to a friend because - just marching so simple - and I purchased the car while on holiday in Spain

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I was happy with the service at Bristol Street Motors Vauxhall Knaresborough because they provided a very professional service right from the beginning.

    I was happy with the service at Bristol Street Motors Vauxhall Knaresborough because they provided a very professional service right from the beginning.

    Reply by Keith Briggs (Dealer) on 2nd February 2024:

    “Hi Mike, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Very professional

    Very professional

    Reply by Keith Briggs (Dealer) on 1st February 2024:

    “Hi Jeffery, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I would recommend Bristol Street Motors Vauxhall Knaresborough to friends and family because they have a good selection of cars, and great staff.

    I would recommend Bristol Street Motors Vauxhall Knaresborough to friends and family because they have a good selection of cars, and great staff.

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I'd endorse Bristol Street Motors Vauxhall Knaresborough because they had a great selection of vehicles at competitive prices. Super friendly and helpful sales team that made the whole process seamless

    I'd endorse Bristol Street Motors Vauxhall Knaresborough because they had a great selection of vehicles at competitive prices. Super friendly and helpful sales team that made the whole process seamless

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I'd recommend Bristol Street Motors Vauxhall Knaresborough because I was satisfied with the service.

    I'd recommend Bristol Street Motors Vauxhall Knaresborough because I was satisfied with the service.

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I'd endorse Bristol Street Motors Vauxhall Knaresborough because great service , good range of vehicles and prices , easy and excess-able

    I'd endorse Bristol Street Motors Vauxhall Knaresborough because great service , good range of vehicles and prices , easy and excess-able

    Reply by Stuart Oliver (Dealer) on 25th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Bristol Street Motors Vauxhall Knaresborough were helpful because great price on offer of the car and good part ex deal on ours and Patrick the salesman was great.

    Bristol Street Motors Vauxhall Knaresborough were helpful because great price on offer of the car and good part ex deal on ours and Patrick the salesman was great.

    Reply by Liza Nicholson (Dealer) on 25th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Patrick was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • I'd definitely recommend Bristol Street Motors Vauxhall Knaresborough because Paul whom sold me the car was fantastic. He kept me well informed throughout the entire process and made the transition from petrol to electric smooth for me. I was very impressed with the car and with Paul's services.

    I'd definitely recommend Bristol Street Motors Vauxhall Knaresborough because Paul whom sold me the car was fantastic. He kept me well informed throughout the entire process and made the transition from petrol to electric smooth for me. I was very impressed with the car and with Paul's services.

    Reply by Dawn Robinson (Dealer) on 20th January 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Paul and the team. We hope to see you again soon. Happy motoring, Dawn”