1447 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,447

Reviews

95
Overall Satisfaction
94
Would Recommend
  • Polite helpful and very understanding and I would recommend it

    Polite helpful and very understanding and I would recommend it

    Reply by Liza Nicholson (Dealer) on 17th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza”

  • Staff were extremely helpful and polite

    Staff were extremely helpful and polite

    Reply by Liza Nicholson (Dealer) on 12th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I have just bought a new Vauxhall Mokka all electric here, service second to none. Ask for LIAM This car is the nicest I have driven and I have had the best

    I have just bought a new Vauxhall Mokka all electric here, service second to none. Ask for LIAM This car is the nicest I have driven and I have had the best

    Reply by Liza Nicholson (Dealer) on 11th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • The experience at Bristol Street Motors Vauxhall Keighley was fantastic because the showroom staff were very helpful and responsive to my needs

    The experience at Bristol Street Motors Vauxhall Keighley was fantastic because the showroom staff were very helpful and responsive to my needs

    Reply by Keith Briggs (Dealer) on 10th April 2024:

    “Hi Lisa, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • I'd endorse Bristol Street Motors Vauxhall Keighley because, there is no pressure from the sales team, they are nice down to earth people

    I'd endorse Bristol Street Motors Vauxhall Keighley because, there is no pressure from the sales team, they are nice down to earth people

    Reply by Liza Nicholson (Dealer) on 9th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Bristol Street Motors Vauxhall Keighley were great because Joe made everything easy and I was made to feel that nothing was to big and any question I had was answered. Joe is an asset to the Vuaxhall branch and I will be sure to return in the future.

    Bristol Street Motors Vauxhall Keighley were great because Joe made everything easy and I was made to feel that nothing was to big and any question I had was answered. Joe is an asset to the Vuaxhall branch and I will be sure to return in the future.

    Reply by Liza Nicholson (Dealer) on 9th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • What a professional bunch of people, I bought my Ford focus Vignale here. Liam was a pleasure to deal with on the day, I was also kept up to speed during the week from Phillip, who was very helpful during our discussions. It was well worth my drive from Cardiff

    What a professional bunch of people, I bought my Ford focus Vignale here. Liam was a pleasure to deal with on the day, I was also kept up to speed during the week from Phillip, who was very helpful during our discussions. It was well worth my drive from Cardiff

    Reply by Liza Nicholson (Dealer) on 9th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I was pleased with Bristol Street Motors Vauxhall Keighley and would recommend them because the staff are super friendly and helpful I had to do it all via telephone because of distance but Phil who helped me went above and beyond to help me ,he truly is a huge asset to your team cannot praise him enough ,he … Read More

    I was pleased with Bristol Street Motors Vauxhall Keighley and would recommend them because the staff are super friendly and helpful I had to do it all via telephone because of distance but Phil who helped me went above and beyond to help me ,he truly is a huge asset to your team cannot praise him enough ,he was knowledgeable in all aspects of the sale and finance and nothing was too much trouble for him ,I was wary about buying a car sight unseen but everything went smoothly due to his help he truly deserves recognition for his good service in your company made the experience of buying online a happy and easy experience 5stars to you

    Reply by Keith Briggs (Dealer) on 9th April 2024:

    “Hi Cheryl, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Phil and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Best service ever! A big thank you to Charlotte and Rhian for going above and beyond to help me out. They cleaned the car free of charge which was a nice end to a great service. Thank you again what a great team \U0001f60a

    Best service ever! A big thank you to Charlotte and Rhian for going above and beyond to help me out. They cleaned the car free of charge which was a nice end to a great service. Thank you again what a great team \U0001f60a

    Reply by Stuart Oliver (Dealer) on 3rd April 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Bristol Street Motors Vauxhall Keighley were fantastic because I called in looking for a car with a large boot for my golf clubs. Joseph was great and ended up finding me the perfect car. Everything was explained carefully and I picked up my lovely new car 2 days later. Fantastic service thank you so much.

    Bristol Street Motors Vauxhall Keighley were fantastic because I called in looking for a car with a large boot for my golf clubs. Joseph was great and ended up finding me the perfect car. Everything was explained carefully and I picked up my lovely new car 2 days later. Fantastic service thank you so much.

    Reply by Stuart Oliver (Dealer) on 3rd April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Joseph was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd definitely recommend Bristol Street Motors Vauxhall Keighley to friends and family because the staff is helpful and friendly. They explained everything so clearly. Met my needs and didn’t try to upsell me. Lewis my dealer was absolutely amazing throughout the whole experience.

    I'd definitely recommend Bristol Street Motors Vauxhall Keighley to friends and family because the staff is helpful and friendly. They explained everything so clearly. Met my needs and didn’t try to upsell me. Lewis my dealer was absolutely amazing throughout the whole experience.

    Reply by Keith Briggs (Dealer) on 28th March 2024:

    “Hi Boglarka Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • The experience at Bristol Street Motors Vauxhall Keighley was fantastic because the staff were really helpful without pressuring me into buying. They explained everything in easy to understand terms.

    The experience at Bristol Street Motors Vauxhall Keighley was fantastic because the staff were really helpful without pressuring me into buying. They explained everything in easy to understand terms.

    Reply by Keith Briggs (Dealer) on 20th March 2024:

    “Hi Harry, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Bristol Street Motors Vauxhall Keighley were fantastic because they understood my requirements immediately and didn’t try to sell outside of those requirements

    Bristol Street Motors Vauxhall Keighley were fantastic because they understood my requirements immediately and didn’t try to sell outside of those requirements

    Reply by Chloe Jefferson (Dealer) on 16th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Bristol Street Motors Vauxhall Nr Keighley We would like to thank both Joseph Ross and Manager Phil Davis for there excellent service when we recently purchased a nearly new Mokka the process was simple and they found the perfect car for us which we are both delighted with.Joseph who was our initial contact … Read More

    Bristol Street Motors Vauxhall Nr Keighley We would like to thank both Joseph Ross and Manager Phil Davis for there excellent service when we recently purchased a nearly new Mokka the process was simple and they found the perfect car for us which we are both delighted with.Joseph who was our initial contact was very Knowledgeable about the Mokka Ultimate and was extremely patient during the handover and took time to make us aware of all the features the car has .Phil Davis was also helpful in finding the car for us and ensuring that it arrived in goodtime and took time out to ensure we were happy and to thank us for our business overall no complaints whatsoever. It was a pleasure to do business with such a good team we would recommend Bristol Street Motors toa any future buyers

    Reply by Stuart Oliver (Dealer) on 15th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • I'd recommend Bristol Street Motors Vauxhall Keighley to anyone because they worked tirelessly to help me find the perfect car for my needs and budget.

    I'd recommend Bristol Street Motors Vauxhall Keighley to anyone because they worked tirelessly to help me find the perfect car for my needs and budget.

    Reply by Dawn Robinson (Dealer) on 15th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • A very good experience when I went to purchase and collect my new Vauxhall Astra. Joe and the team were very polite and helpful and didn\u2019t make you feel pressured or rushed into anything while ensuring that what you bought was right for you. I would definitely buy a Vauxhall from here again.

    A very good experience when I went to purchase and collect my new Vauxhall Astra. Joe and the team were very polite and helpful and didn\u2019t make you feel pressured or rushed into anything while ensuring that what you bought was right for you. I would definitely buy a Vauxhall from here again.

    Reply by Stuart Oliver (Dealer) on 14th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Bristol Street Motors Vauxhall Keighley were helpful because they listened to what I was asking for rather than rush me out of the door

    Bristol Street Motors Vauxhall Keighley were helpful because they listened to what I was asking for rather than rush me out of the door

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I had a great experience at Bristol Street Motors Vauxhall Keighley because the sales people are very knowledgeable but not pushy. Very thorough and professional.

    I had a great experience at Bristol Street Motors Vauxhall Keighley because the sales people are very knowledgeable but not pushy. Very thorough and professional.

    Reply by Matthew Johnson (Dealer) on 2nd March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Perfect as usual.

    Perfect as usual.

    Reply by Keith Briggs (Dealer) on 22nd February 2024:

    “Hi Lawrence, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Recently got myself a car from here, had no idea where to start. Joseph was amazing at finding me the perfect car and helping me through the whole process. 10/10 would recommend :)

    Recently got myself a car from here, had no idea where to start. Joseph was amazing at finding me the perfect car and helping me through the whole process. 10/10 would recommend :)

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Hi Daisy, Thank you so much for your kind words! We are so happy to hear that Joseph was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I'd endorse Bristol Street Motors Vauxhall Keighley because the service was excellent and hassle free.

    I'd endorse Bristol Street Motors Vauxhall Keighley because the service was excellent and hassle free.

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Hi Robert, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • The staff at Bristol Street Motors Vauxhall Keighley were good because when I phoned anytime, all the staff were very polite to me, and helped me to get to the right person, especially Mr Joseph Ross who was dealing with my purchase of the car. I would like to say that from start to the end , Mr Joseph Ross … Read More

    The staff at Bristol Street Motors Vauxhall Keighley were good because when I phoned anytime, all the staff were very polite to me, and helped me to get to the right person, especially Mr Joseph Ross who was dealing with my purchase of the car. I would like to say that from start to the end , Mr Joseph Ross has been of great help to me, and guided me throughout the process of buying the car , and giving me relevant information on the car . He also helped me to find a finance company to facilitate, and fund my loan for the purchase of the car . He also acted as a liaison officer between me and the finance company . A great great thanks to Mr Joseph Ross for all his support , and help, and a 5 star to him for his professionalism. Miss Bibi Uteeme

    Reply by Liza Nicholson (Dealer) on 19th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Joseph was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Bristol Street Motors Vauxhall Keighley were helpful because they were easily contactable, friendly and helpful. Liam who was our sales man was great, any questions I had he would call me back or email back within the hour. Having no idea about cars , working and having 2 young kids was very stressful but he… Read More

    Bristol Street Motors Vauxhall Keighley were helpful because they were easily contactable, friendly and helpful. Liam who was our sales man was great, any questions I had he would call me back or email back within the hour. Having no idea about cars , working and having 2 young kids was very stressful but he definitely made it a lot easier and not stressful by regular communication over the phone/email rather than having to visit the garage. He stuck to his word and the day of the sale went smoothly. I have also previously bought a car from Bristol street motors so without a doubt would recommend. Thank you!

    Reply by Chloe Jefferson (Dealer) on 17th February 2024:

    “Good evening Craig, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Liam and the team. We hope to see you again soon. Happy motoring, Chloe”

  • The experience at Bristol Street Motors Vauxhall Keighley was great because they helped me find my perfect car and provided an excellent service from the start to the finish of the process.

    The experience at Bristol Street Motors Vauxhall Keighley was great because they helped me find my perfect car and provided an excellent service from the start to the finish of the process.

    Reply by Matthew Johnson (Dealer) on 15th February 2024:

    “Good morning Susan. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • I had a great experience at Bristol Street Motors Vauxhall Keighley because the whole process was straight-forward and I felt supported in the decisions I made. I'm satisfied with the level of service received and the purchase.

    I had a great experience at Bristol Street Motors Vauxhall Keighley because the whole process was straight-forward and I felt supported in the decisions I made. I'm satisfied with the level of service received and the purchase.

    Reply by Keith Briggs (Dealer) on 3rd February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • The staff at Bristol Street Motors Vauxhall Keighley were good because they took time to explain what was going on

    The staff at Bristol Street Motors Vauxhall Keighley were good because they took time to explain what was going on

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”