1922 reviews

These reviews were collected by JudgeService.com, an independent car dealer review website.

1,922

Reviews

94
Overall Satisfaction
93
Would Recommend
  • Car was due service, recall and MOT. Despite garage being very busy the team completed the work by the end of the day. Check in and out was very friendly and professional.

    Car was due service, recall and MOT. Despite garage being very busy the team completed the work by the end of the day. Check in and out was very friendly and professional.

    Reply by Dean Patterson (Dealer) on 25th April 2024:

    “Good afternoon John. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Macklin motors Hyundai Edinburgh west We had Ritchie as our advisor. He was very welcoming from the minute we walked through the door untill we walked out the door to leave. He give us a test drive and was able to help us pick the car that was good for us, very friendly person he did the mistake of telling me… Read More

    Macklin motors Hyundai Edinburgh west We had Ritchie as our advisor. He was very welcoming from the minute we walked through the door untill we walked out the door to leave. He give us a test drive and was able to help us pick the car that was good for us, very friendly person he did the mistake of telling me it was his managers birthday so i sang happy birthday to him as we passed him \U0001f923\U0001f923 \U0001f37e\U0001f37e\U0001f32d\U0001f32d\U0001f35f\U0001f35f\U0001f37a\U0001f379\U0001f378\U0001f377have a great birthday. And thank you Ritchie for making our experience nice and smooth definitely \U0001f31f\U0001f31f\U0001f31f\U0001f31f\U0001f31f

    Reply by Matthew Johnson (Dealer) on 20th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ritchie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Paul was very good

    Paul was very good

    Reply by Liza Nicholson (Dealer) on 19th April 2024:

    “Thank you for taking your time to leave this great review! Kind regards, Liza.”

  • My experience at Macklin Motors Hyundai Edinburgh West was positive because everything from beginning to end was flawless and painless.

    My experience at Macklin Motors Hyundai Edinburgh West was positive because everything from beginning to end was flawless and painless.

    Reply by Liza Nicholson (Dealer) on 19th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Richie was great and helped me get my new car

    Richie was great and helped me get my new car

    Reply by Liza Nicholson (Dealer) on 18th April 2024:

    “Thank you for taking your time to leave this great review! Kind regards, Liza.”

  • Paul assisted us with putting in for a Mobility car, very helpful and pleasant.. Not having long too wait on car , good recommendation.. Very happy .

    Paul assisted us with putting in for a Mobility car, very helpful and pleasant.. Not having long too wait on car , good recommendation.. Very happy .

    Reply by Liza Nicholson (Dealer) on 17th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Paul was amazing, gave me great advice. Lovely guy. Thank yiu so much for everything

    Paul was amazing, gave me great advice. Lovely guy. Thank yiu so much for everything

    Reply by Stuart Oliver (Dealer) on 13th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I\u2019ve been in touch with Richie Fernandes about buying my first car. Richie has explained to me the cars that are available and since I\u2019m buying my first car, he has taken utmost care in understanding my needs and finance options. Richie was very kind in arranging a test drive and accompanied me on m… Read More

    I\u2019ve been in touch with Richie Fernandes about buying my first car. Richie has explained to me the cars that are available and since I\u2019m buying my first car, he has taken utmost care in understanding my needs and finance options. Richie was very kind in arranging a test drive and accompanied me on my test drive to build my confidence as I\u2019ve not had a car after passing my driving test. Thank you Richie for all your help! You\u2019ve gone above and beyond to help me.

    Reply by Liza Nicholson (Dealer) on 12th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Richie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Absolutely amazing went in for my first car, and Paul was absolutely amazing at guiding me and informing me off all the cars details and helping me set up the Bluetooth connection! I 100% recommend getting a car from here as the overall service was amazing the other staff were so helpful and friendly aswell!

    Absolutely amazing went in for my first car, and Paul was absolutely amazing at guiding me and informing me off all the cars details and helping me set up the Bluetooth connection! I 100% recommend getting a car from here as the overall service was amazing the other staff were so helpful and friendly aswell!

    Reply by Liza Nicholson (Dealer) on 11th April 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to anyone as they always make the experience friendly and listen to what you want

    I'd recommend Macklin Motors Hyundai Edinburgh West to anyone as they always make the experience friendly and listen to what you want

    Reply by Liza Nicholson (Dealer) on 10th April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • I have purchased from Edinburgh West many times. The whole process of exchanging my car was made very simple for me. Excellent service from Darren and his team yet again. Thank you

    I have purchased from Edinburgh West many times. The whole process of exchanging my car was made very simple for me. Excellent service from Darren and his team yet again. Thank you

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 10th April 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn”

    Reply by Keith Briggs (Dealer) on 10th April 2024:

    “Hi Laura, Thank you so much for your kind words! We are so happy to hear that Darren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • easy to understand the process ,Dale the salesman great totally put me at ease and guided me through every stage ,5***** Dale

    easy to understand the process ,Dale the salesman great totally put me at ease and guided me through every stage ,5***** Dale

    Reply by Stuart Oliver (Dealer) on 7th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart”

  • Brilliant service by Dale , excellent easy to deal with explained every step .

    Brilliant service by Dale , excellent easy to deal with explained every step .

    Reply by Stuart Oliver (Dealer) on 7th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart”

  • Macklin Motors Hyundai Edinburgh West were great because they took their time, listened to my requirements and got a great deal

    Macklin Motors Hyundai Edinburgh West were great because they took their time, listened to my requirements and got a great deal

    Reply by Dean Patterson (Dealer) on 6th April 2024:

    “Good afternoon Andrew. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Just bought a second car from this garage, having dealt with Dale both times. Really appreciated Dale's honesty when it came to establishing whether it may in fact be cheaper to source another car elsewhere. Dale's knowledge and responsiveness also made the the process quick and easy.

    Just bought a second car from this garage, having dealt with Dale both times. Really appreciated Dale's honesty when it came to establishing whether it may in fact be cheaper to source another car elsewhere. Dale's knowledge and responsiveness also made the the process quick and easy.

    Reply by Chloe Jefferson (Dealer) on 5th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Excellent service given to my wife and I from all staff at Macklin Motors Edinburgh West General Manager was very friendly and helpful and sales advisor Ahmad was exceptional Very patient,helpful and extremely knowledgeable about all Hyundai cars that we discussed Would highly recommend and look forward to re… Read More

    Excellent service given to my wife and I from all staff at Macklin Motors Edinburgh West General Manager was very friendly and helpful and sales advisor Ahmad was exceptional Very patient,helpful and extremely knowledgeable about all Hyundai cars that we discussed Would highly recommend and look forward to revisiting when considering our next car purchase Mr and Mrs Cavanagh

    Reply by Chloe Jefferson (Dealer) on 5th April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Fantastic i10 very pleased Dale Quinn the man to go to for a no rush no push approach dealership staff nice when you walk in 2nd Hyundai from here

    Fantastic i10 very pleased Dale Quinn the man to go to for a no rush no push approach dealership staff nice when you walk in 2nd Hyundai from here

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 2nd April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart. Stuart.”

    Reply by Stuart Oliver (Dealer) on 2nd April 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart. Stuart.”

  • Great service from start to finish, polite, helpful staff. I would recommend this garage to anyone looking fir a new car.

    Great service from start to finish, polite, helpful staff. I would recommend this garage to anyone looking fir a new car.

    Reply by Dawn Robinson (Dealer) on 1st April 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

    Reply by Keith Briggs (Dealer) on 1st April 2024:

    “Hi Ray, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Craig was fantastic. Great service will use again.

    Craig was fantastic. Great service will use again.

    Reply by Matthew Johnson (Dealer) on 30th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Good service and advice. Craig was excellent and I picked him as he had been so helpful when I got my last car.

    Good service and advice. Craig was excellent and I picked him as he had been so helpful when I got my last car.

    Reply by Matthew Johnson (Dealer) on 28th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • Fantastic service , very polite

    Fantastic service , very polite

    Reply by Keith Briggs (Dealer) on 28th March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Was here recently to pick a car and was helped by Dale Quinn. Dale was there from the start of picking the car right to the point that it was handed over and was incredibly helpful and attentive, I couldn't have asked for better help and had a great experience!

    Was here recently to pick a car and was helped by Dale Quinn. Dale was there from the start of picking the car right to the point that it was handed over and was incredibly helpful and attentive, I couldn't have asked for better help and had a great experience!

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 27th March 2024:

    “Hi Charles, Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Was here recently to pick a car and was helped by Dale Quinn. Dale was there from the start of picking the car right to the point that it was handed over and was incredibly helpful and attentive, I couldn't have asked for better help and had a great experience!

    Was here recently to pick a car and was helped by Dale Quinn. Dale was there from the start of picking the car right to the point that it was handed over and was incredibly helpful and attentive, I couldn't have asked for better help and had a great experience!

    Reply by Keith Briggs (Dealer) on 27th March 2024:

    “Hi Charles, Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • My experience at Macklin Motors Hyundai Edinburgh West was cracking because my new car was sourced very quickly and the handover was very thorough. Thank you. I’ll be back when I next need a new car.

    My experience at Macklin Motors Hyundai Edinburgh West was cracking because my new car was sourced very quickly and the handover was very thorough. Thank you. I’ll be back when I next need a new car.

    Reply by Keith Briggs (Dealer) on 26th March 2024:

    “Hi Laura, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Collected our car and dealt with Paul. He was really knowledgeable and we had a very detailed handover when collecting our new Ioniq 6. Super friendly!!!

    Collected our car and dealt with Paul. He was really knowledgeable and we had a very detailed handover when collecting our new Ioniq 6. Super friendly!!!

    Reply by Keith Briggs (Dealer) on 26th March 2024:

    “Hi Georgia, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Definitely 5 Star service from Paul! Friendly informative and happy to help with any of our questions!

    Definitely 5 Star service from Paul! Friendly informative and happy to help with any of our questions!

    Reply by Keith Briggs (Dealer) on 26th March 2024:

    “Hi Matthew, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Keith”

  • Went out looking for a car and visited a few dealerships but nothing took our fancy. Last one was Macklin Motors and we were greeted by Richie. Richie has great customer service and my husband and I shared a few laughs with him that day. Richie was very informative about the different models and the spec on t… Read More

    Went out looking for a car and visited a few dealerships but nothing took our fancy. Last one was Macklin Motors and we were greeted by Richie. Richie has great customer service and my husband and I shared a few laughs with him that day. Richie was very informative about the different models and the spec on them. We went for a test drive in a I20 Turbo and were very impressed with all the car had to offer. Lucky for us that day the vehicle we tried was going up for sale. Richie took us through all the products and financial details to ensure we were fully informed of what was available. Richie checked when the vehicle would be available which was the Tuesday. We went along on Tuesday and Richie went through the setting up of the Blue-link app and made sure we were happy with the car. I hadn\u2019t really thought about a Hyundai car but I am very pleased with my new car and the great service and laughs we had with Richie throughout.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 25th March 2024:

    “Hi Lynn, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • Went out looking for a car and visited a few dealerships but nothing took our fancy. Last one was Macklin Motors and we were greeted by Richie. Richie has great customer service and my husband and I shared a few laughs with him that day. Richie was very informative about the different models and the spec on t… Read More

    Went out looking for a car and visited a few dealerships but nothing took our fancy. Last one was Macklin Motors and we were greeted by Richie. Richie has great customer service and my husband and I shared a few laughs with him that day. Richie was very informative about the different models and the spec on them. We went for a test drive in a I20 Turbo and were very impressed with all the car had to offer. Lucky for us that day the vehicle we tried was going up for sale. Richie took us through all the products and financial details to ensure we were fully informed of what was available. Richie checked when the vehicle would be available which was the Tuesday. We went along on Tuesday and Richie went through the setting up of the Blue-link app and made sure we were happy with the car. I hadn\u2019t really thought about a Hyundai car but I am very pleased with my new car and the great service and laughs we had with Richie throughout.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 25th March 2024:

    “Hi Lynn, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

    Reply by Keith Briggs (Dealer) on 25th March 2024:

    “Hi Lynn, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Keith”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because it's not local to where I live

    I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because it's not local to where I live

    Reply by Chloe Jefferson (Dealer) on 23rd March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe”

  • Paul Gordon in sales was a pleasure to do business with. Extremely helpful, fair and friendly. Definitely worth asking for him, if a Hyundai is on your shopping list!

    Paul Gordon in sales was a pleasure to do business with. Extremely helpful, fair and friendly. Definitely worth asking for him, if a Hyundai is on your shopping list!

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “Hi Jim, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Macklin Motors were great, for recent Ioniq 5 purchase

    Macklin Motors were great, for recent Ioniq 5 purchase

    Reply by Keith Briggs (Dealer) on 23rd March 2024:

    “Hi Tracy, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Macklin Motors Hyundai Edinburgh West were really helpful and I'd recommend them because Ahmad the sales rep and Darren the Manager could not have been more helpful from start to finish .They sourced the car l wanted from another branch and had it delivered to their branch for me.In this day and age it was so… Read More

    Macklin Motors Hyundai Edinburgh West were really helpful and I'd recommend them because Ahmad the sales rep and Darren the Manager could not have been more helpful from start to finish .They sourced the car l wanted from another branch and had it delivered to their branch for me.In this day and age it was so refreshing to deal with people who actually value their customers as opposed to just trying to sell you a product.l would no hesitation in recommending Macklin Motors if all their staff are as good as Ahmad and Darren.and although l live 300miles from Edinburgh l will definitely be using them from on.

    Reply by Matthew Johnson (Dealer) on 22nd March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ahmed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • I bought Hyundai i20 from Hyundai Edinburgh east, Calder road and had a brilliant service from Gemma Sim but parking facilities are very limited on a busy road (dual carriage way).

    I bought Hyundai i20 from Hyundai Edinburgh east, Calder road and had a brilliant service from Gemma Sim but parking facilities are very limited on a busy road (dual carriage way).

    Reply by Keith Briggs (Dealer) on 19th March 2024:

    “Hi imtiaz, Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I highly recommend buying a car from here!!! Ritchie was fantastic! Extremely professional, efficient, friendly, explained everything clearly and gave me a fantastic deal on my new i20 hyundai which I am loving!!!!\U0001f601\U0001f601\U0001f601

    I highly recommend buying a car from here!!! Ritchie was fantastic! Extremely professional, efficient, friendly, explained everything clearly and gave me a fantastic deal on my new i20 hyundai which I am loving!!!!\U0001f601\U0001f601\U0001f601

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ritchie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew”

  • I was happy with the service at Macklin Motors Hyundai Edinburgh West because my every request was dealt with in a timely manner and my queries was resolved.

    I was happy with the service at Macklin Motors Hyundai Edinburgh West because my every request was dealt with in a timely manner and my queries was resolved.

    Reply by Matthew Johnson (Dealer) on 18th March 2024:

    “Good morning Fiona, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Our salesman Richie was excellent as we're all the other members of staff. We were treated with a warm welcome offered coffee, and at no time was Richie ever pushy. He always listened to our needs and budget, doing his very best to find the correct car for ourselves. The showroom was clean, well laid out and … Read More

    Our salesman Richie was excellent as we're all the other members of staff. We were treated with a warm welcome offered coffee, and at no time was Richie ever pushy. He always listened to our needs and budget, doing his very best to find the correct car for ourselves. The showroom was clean, well laid out and also presented a warm welcome upon arrival.

    Reply by Kerry Hall (Dealer) on 16th March 2024:

    “Hi James. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry”

  • Before I begin, let me be perfectly clear. My following review of Hyundai Edinburgh West is in no way a paid sponsorship between Hyundai and myself. Even though it may come off sounding like one. I recently visited Hyundai Edinburgh West to have the annual MOT on my vehicle carried out. From the moment my wif… Read More

    Before I begin, let me be perfectly clear. My following review of Hyundai Edinburgh West is in no way a paid sponsorship between Hyundai and myself. Even though it may come off sounding like one. I recently visited Hyundai Edinburgh West to have the annual MOT on my vehicle carried out. From the moment my wife and I arrived we were made to feel most welcome. The Lady receptionist was very nice, helpful, polite, well presented and professional. She even went out of her way to speak with the mechanics that were to carry out my MOT, requesting if it could be carried out expeditiously due to my many health problems. On top of this, she was kind enough to make sure were comfortable in the waiting area. Further to this, she introduced me to the new Motability Specialist resulting in my wife and I choosing our new Hyundai SUV. We are now raising the necessary funds to cover the down-payment so that we can place our order. In closing, I think that this Lady employee is an irreplaceable asset to Hyundai and the perfect face to represent the company. Everyone there was fantastic. If you plan to visit Hyundai Edinburgh West in the not too distant future, be prepared to be highly impressed \U0001f60a

    Reply by Dawn Robinson (Dealer) on 14th March 2024:

    “Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn”

  • Fantastic experience with Paul, his customer service is 5*

    Fantastic experience with Paul, his customer service is 5*

    Reply by Stuart Oliver (Dealer) on 12th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • First class service and excellent sales advisor

    First class service and excellent sales advisor

    Reply by Dawn Robinson (Dealer) on 12th March 2024:

    “Thank you for taking your time to leave this great review! Kind regards Dawn”

  • My 2nd purchase of a New Hyundai Tucson Hybrid Ultimate from Edinburgh West Macklin Motors was as extremely excellent as my first. Sales team Darren Maxwell & Kelson Holmes were exceptional. Would highly recommend for a first class service & delivery. The vehicle is pretty cool too. Love it !

    My 2nd purchase of a New Hyundai Tucson Hybrid Ultimate from Edinburgh West Macklin Motors was as extremely excellent as my first. Sales team Darren Maxwell & Kelson Holmes were exceptional. Would highly recommend for a first class service & delivery. The vehicle is pretty cool too. Love it !

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 11th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Darren & Kelson. We hope to see you again soon. Happy motoring, Dawn”

    Reply by Dawn Robinson (Dealer) on 11th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Darren & Kelson. We hope to see you again soon. Happy motoring, Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was memorable because I received great service from a knowledgeable, friendly salesperson and they had a great car which suits my needs at the price I wanted to pay.

    My experience at Macklin Motors Hyundai Edinburgh West was memorable because I received great service from a knowledgeable, friendly salesperson and they had a great car which suits my needs at the price I wanted to pay.

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was great. Dale made the process really easy and explained everything well. Absolutely love the new car and would 100% go back!

    My experience at Macklin Motors Hyundai Edinburgh West was great. Dale made the process really easy and explained everything well. Absolutely love the new car and would 100% go back!

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Dale and the team. We hope to see you again soon. Happy motoring, Dawn”

  • I had a great experience at Macklin Motors Hyundai Edinburgh West because I was treated well by Kelson and his assistant

    I had a great experience at Macklin Motors Hyundai Edinburgh West because I was treated well by Kelson and his assistant

    Reply by Dawn Robinson (Dealer) on 9th March 2024:

    “Thank you so much for your kind words! We are so happy to hear that Kelson was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was positive because everything was done care, consideration, quality and efficiency. Elliott the sales advisor I dealt with was absolutely fantastic, full of information, answered any questions and made sure I was comfortable the whole process. He’s a … Read More

    My experience at Macklin Motors Hyundai Edinburgh West was positive because everything was done care, consideration, quality and efficiency. Elliott the sales advisor I dealt with was absolutely fantastic, full of information, answered any questions and made sure I was comfortable the whole process. He’s a value to the team! Overall great experience with my purchase and I highly recomend!

    Reply by Liza Nicholson (Dealer) on 8th March 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Craig is a friendly face and great sales man.

    Craig is a friendly face and great sales man.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 8th March 2024:

    “Hello Lesley. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig and the team. We hope to see you again soon. Happy motoring, Dean”

  • Bought a new Hyundai i10 from Macklin Motors. It was a pleasant experience and I am well satisfied with the car.

    Bought a new Hyundai i10 from Macklin Motors. It was a pleasant experience and I am well satisfied with the car.

    Reply by Dean Patterson (Dealer) on 8th March 2024:

    “Good afternoon Iain. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean”

  • Arranged a test drive of the Kona Electric through the Hyundai website, Macklin picked up the request and we're frankly absolutely brilliant. I'm writing this specifically for their sales advisor, Elliott, who was absolutely brilliant. I've worked in some variety of sales for 15 years and he has one of the be… Read More

    Arranged a test drive of the Kona Electric through the Hyundai website, Macklin picked up the request and we're frankly absolutely brilliant. I'm writing this specifically for their sales advisor, Elliott, who was absolutely brilliant. I've worked in some variety of sales for 15 years and he has one of the best straight-talking, honest and quality-based approaches I've come across. Cannot recommend him and everyone I interacted with at Macklin enough.

    Reply by Dean Patterson (Dealer) on 5th March 2024:

    “Good afternoon. Thank you so much for your kind words! We are so happy to hear that Elliott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Paul was wonderful, enjoyed the experience, can't expect more, I definitely will back

    Paul was wonderful, enjoyed the experience, can't expect more, I definitely will back

    Reply by Kerry Hall (Dealer) on 4th March 2024:

    “Hi Mohsen. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Was able to test drive the car when I wanted and the sales rep was very attentive and answered my questions, he really represented his company well.

    Was able to test drive the car when I wanted and the sales rep was very attentive and answered my questions, he really represented his company well.

  • I'd suggest Macklin Motors Hyundai Edinburgh West to a friend because . Went beyond expectations. In getting car

    I'd suggest Macklin Motors Hyundai Edinburgh West to a friend because . Went beyond expectations. In getting car

    Reply by Stuart Oliver (Dealer) on 1st March 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Great experience, Giancarlo and Paul made a fantastic job. I am really happy woth my new car, no problems and excellent service Highly recommended

    Great experience, Giancarlo and Paul made a fantastic job. I am really happy woth my new car, no problems and excellent service Highly recommended

    Reply by Liza Nicholson (Dealer) on 29th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • My experience at Macklin Motors Hyundai Edinburgh West was cracking because the staff were really kind and helpful, guiding me through the entire process with professionalism and care. The quality of service making the purchase of my new car a smooth and enjoyable experience. I highly recommend them to anyone… Read More

    My experience at Macklin Motors Hyundai Edinburgh West was cracking because the staff were really kind and helpful, guiding me through the entire process with professionalism and care. The quality of service making the purchase of my new car a smooth and enjoyable experience. I highly recommend them to anyone looking for a reliable and friendly dealership.

    Reply by Matthew Johnson (Dealer) on 27th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 27th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Found sales advisor Richie Fernandes very helpful and supportive in meeting my requirements. Making the purchase a straightforward process.

    Reply by Liza Nicholson (Dealer) on 27th February 2024:

    “Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.”

  • Good service from Elliott, easy process with no hassle

    Good service from Elliott, easy process with no hassle

    Reply by Keith Briggs (Dealer) on 23rd February 2024:

    “Hi Brendan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Had some issues but overall I had good experience with Macklin Motors Hyundai Edinburgh West.

    Had some issues but overall I had good experience with Macklin Motors Hyundai Edinburgh West.

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • Hi Richie sold me a car today and he was amazing I was not forced or put under any pressure at all .The customer service was amazing Richie was helpful throughout ourcar purchase The manager that was involved was also very friendly and helpful We would definitely recommend this place to others

    Hi Richie sold me a car today and he was amazing I was not forced or put under any pressure at all .The customer service was amazing Richie was helpful throughout ourcar purchase The manager that was involved was also very friendly and helpful We would definitely recommend this place to others

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 21st February 2024:

    “Hi Oliven, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Keith”

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Oliven, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Keith”

  • Just bought my second car from here, great service from start to finish, can highly recommend, Gemma was a wee star and so helpful

    Just bought my second car from here, great service from start to finish, can highly recommend, Gemma was a wee star and so helpful

    Reply by Keith Briggs (Dealer) on 21st February 2024:

    “Hi Lesley, Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • Had a good experience with macklin motors our salesman Craig was very helpful with all aspects of picking our new car talked everything through with us we would highly recommend craig our salesman

    Had a good experience with macklin motors our salesman Craig was very helpful with all aspects of picking our new car talked everything through with us we would highly recommend craig our salesman

    Reply by Keith Briggs (Dealer) on 20th February 2024:

    “Hi Mary, Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • I had a great experience at Macklin Motors Hyundai Edinburgh West because great service from Kelson as always

    I had a great experience at Macklin Motors Hyundai Edinburgh West because great service from Kelson as always

    Reply by Dean Patterson (Dealer) on 18th February 2024:

    “Good morning Evelyn. Thank you so much for your kind words! We are so happy to hear that Kelson was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean”

  • Thank you to Giancarlo for making my experience in Macklin motors welcoming. He managed to find me a car suitable for budget and needs . Also has patience of a saint .

    Thank you to Giancarlo for making my experience in Macklin motors welcoming. He managed to find me a car suitable for budget and needs . Also has patience of a saint .

    Reply by Chloe Jefferson (Dealer) on 17th February 2024:

    “Good evening Nicola, Thank you so much for your kind words! We are so happy to hear that Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was very professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was very professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Linda. Thank you so much for your kind words! We are so happy to hear that Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was ver professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Very good experience. We were met with a friendly and helpful salesman, namely Giancarlo Pacitti. He was ver professional and listened to our requirements. He certainly went the extra mile to ensure we got the car we wanted. Full marks!!

    Reply by Dean Patterson (Dealer) on 17th February 2024:

    “Good afternoon Linda. Thank you so much for your kind words! We are so happy to hear that Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.”

  • Met with Dale Quinn this week who was very helpful. His knowledge about the cars available and their features was great and he was able to provide all the info we needed to get a new car. He gave a good valuation on my old car for trade in and found us the best finance deal to suit our needs. Would recommend … Read More

    Met with Dale Quinn this week who was very helpful. His knowledge about the cars available and their features was great and he was able to provide all the info we needed to get a new car. He gave a good valuation on my old car for trade in and found us the best finance deal to suit our needs. Would recommend him if you are looking for a new or used car. :)

    Reply by Kerry Hall (Dealer) on 16th February 2024:

    “Hi SJ. Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Very happy with the level of service and know how provided. Had the pleasure of being helped by Ahmad who made looking for the right fit for us more easily done. With that level of service I\u2019ll definitely be returning

    Very happy with the level of service and know how provided. Had the pleasure of being helped by Ahmad who made looking for the right fit for us more easily done. With that level of service I\u2019ll definitely be returning

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Jack, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Had a great experience. Ahmad was brilliant, we bought our first car from him. Service was excellent!!

    Had a great experience. Ahmad was brilliant, we bought our first car from him. Service was excellent!!

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Teighan, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad helped me choose my new car and I was really satisfied by his services

    Ahmad helped me choose my new car and I was really satisfied by his services

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Sri, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • I received a very good service by Ahmad he was really helpful and nice

    I received a very good service by Ahmad he was really helpful and nice

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Hi Malek, Thanks for taking the time to mark us as 5 stars! Kind regards, Keith”

  • Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

    Reply by Kerry Hall (Dealer) on 16th February 2024:

    “Good afternoon Robbie, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Ahmad was really helpful in suggesting what car too choose for my large family, thanks a lot

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad was really helpful

    Ahmad was really helpful

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad the sales person was amazing! Excellent at understanding our needs and great at keeping us updated on our new car along the way. Happily recommend buying from here and strongly recommend Ahmad as your salesman!

    Ahmad the sales person was amazing! Excellent at understanding our needs and great at keeping us updated on our new car along the way. Happily recommend buying from here and strongly recommend Ahmad as your salesman!

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Angus, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Ahmad was really helpful

    Ahmad was really helpful

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Gary, Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe”

  • Best service I\u2019ve ever had while making a purchase of my new Tucson. Ahmad was who we dealt with, he was absolutely superb.

    Best service I\u2019ve ever had while making a purchase of my new Tucson. Ahmad was who we dealt with, he was absolutely superb.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon Steve, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Steve, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon John, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Would recommend to anyone looking to buy a new Hyundai or used car. We had Ahmad help us and he was extremely helpful and provided excellent customer service

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon John, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon John, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Ahmad was very helpful, very good customer service. Would definitely recommend.

    Ahmad was very helpful, very good customer service. Would definitely recommend.

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 16th February 2024:

    “Good afternoon Ajns, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

    Reply by Chloe Jefferson (Dealer) on 16th February 2024:

    “Good afternoon Ajns, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ahmad and the team. We hope to see you again soon. Happy motoring, Chloe”

  • Ahmad was really helpful and delivered a fantastic service

    Ahmad was really helpful and delivered a fantastic service

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Ahmad. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • Dale was fantastic

    Dale was fantastic

    Reply by Macklin Motors Hyundai - Edinburgh West (Dealer) on 15th February 2024:

    “Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dale receives the recognition he deserves. Many thanks Dawn”

    Reply by Dean Patterson (Dealer) on 15th February 2024:

    “Good afternoon Sofia. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.”

  • Thank you Arun for really great service Gancarlo awesome man\U0001f44d

    Thank you Arun for really great service Gancarlo awesome man\U0001f44d

    Reply by Kerry Hall (Dealer) on 15th February 2024:

    “Hello Karthik. Thank you so much for your kind words! We are so happy to hear that Arun and Giancarlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry”

  • Arun manager great service. Gancarlo awesome man

    Arun manager great service. Gancarlo awesome man

    Reply by Kerry Hall (Dealer) on 15th February 2024:

    “Hi Akhilesh. Thank you very much for leaving us this brilliant 4 star review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Arun and Giancarlo. We hope to see you again soon. Happy motoring, Kerry”

  • We've just picked up our car and we're very happy, and this is already our second car purchased from this place. The salesperson who helped us is Ahmad, from the beginning to the end of the sale, he was very helpful and very kind. Definitely, this young man has a great attitude, and we recommend him to everyo… Read More

    We've just picked up our car and we're very happy, and this is already our second car purchased from this place. The salesperson who helped us is Ahmad, from the beginning to the end of the sale, he was very helpful and very kind. Definitely, this young man has a great attitude, and we recommend him to everyone who needs professional service. Thank you Alina& \u0141ukasz

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Ahmad was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn”

  • Macklin Motors Hyundai Edinburgh West staff especially Paul Gordon was very good because of his professional expertise and excellent customer service

    Macklin Motors Hyundai Edinburgh West staff especially Paul Gordon was very good because of his professional expertise and excellent customer service

    Reply by Dawn Robinson (Dealer) on 12th February 2024:

    “Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn”

  • My experience at Macklin Motors Hyundai Edinburgh West was positive as there was no pressure to buy, and they listened to what I wanted

    My experience at Macklin Motors Hyundai Edinburgh West was positive as there was no pressure to buy, and they listened to what I wanted

    Reply by Dawn Robinson (Dealer) on 7th February 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn”

  • I was happy with the service at Macklin Motors Hyundai Edinburgh West because quick and easy

    I was happy with the service at Macklin Motors Hyundai Edinburgh West because quick and easy

    Reply by Dawn Robinson (Dealer) on 6th February 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • Hi Richie sold me my new car today and he was amazing. I was never put under any pressure at all. Customer Service amazing. I'm so excited I can't wait to get my new car. Regards Heather Gray

    Hi Richie sold me my new car today and he was amazing. I was never put under any pressure at all. Customer Service amazing. I'm so excited I can't wait to get my new car. Regards Heather Gray

    Reply by Keith Briggs (Dealer) on 2nd February 2024:

    “Hi Heather, Thank you so much for your kind words! We are so happy to hear that Richie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith”

  • My experience at Macklin Motors Hyundai Edinburgh West was positive because the saleperson was not pushy and we felt we got a good deal

    My experience at Macklin Motors Hyundai Edinburgh West was positive because the saleperson was not pushy and we felt we got a good deal

    Reply by Matthew Johnson (Dealer) on 2nd February 2024:

    “Good afternoon Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew”

  • Macklin Motors Hyundai Edinburgh West were everything a car dealership should be, plus a sense of humour and not a shred of ageism. Shame about the Bristol Street Motors telephone runaround if you have to call them.

    Macklin Motors Hyundai Edinburgh West were everything a car dealership should be, plus a sense of humour and not a shred of ageism. Shame about the Bristol Street Motors telephone runaround if you have to call them.

    Reply by Keith Briggs (Dealer) on 1st February 2024:

    “Hi Morna, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith”

  • My experience at Macklin Motors Hyundai Edinburgh West was memorable because it was the most stress-free car purchase I've ever had. I felt that I got good value for money, and the Salesperson Dale was super friendly, reliable and very efficient.

    My experience at Macklin Motors Hyundai Edinburgh West was memorable because it was the most stress-free car purchase I've ever had. I felt that I got good value for money, and the Salesperson Dale was super friendly, reliable and very efficient.

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because we got a nice car for a decent price and the salesman Craig Wardlaw was down to earth and helpful, no pushy sales tactics, and just made the whole process very easy.

    I'd recommend Macklin Motors Hyundai Edinburgh West to anyone because we got a nice car for a decent price and the salesman Craig Wardlaw was down to earth and helpful, no pushy sales tactics, and just made the whole process very easy.

    Reply by Stuart Oliver (Dealer) on 31st January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • I'd recommend Macklin Motors Hyundai Edinburgh West to a friend because I was listened to, and my needs catered for. Process was very simple!

    I'd recommend Macklin Motors Hyundai Edinburgh West to a friend because I was listened to, and my needs catered for. Process was very simple!

    Reply by Stuart Oliver (Dealer) on 30th January 2024:

    “Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.”

  • Saw and inty we’re extremely helpful

    Saw and inty we’re extremely helpful

    Reply by Dawn Robinson (Dealer) on 29th January 2024:

    “Thanks for taking the time to mark us as 5 stars! Kind regards Dawn”

  • The experience at Macklin Motors Hyundai Edinburgh West was fantastic because I had an excellent experience at Macklin Motors Hyundai West. From the moment we arrived, we were made to feel at ease. Dale Quinn advisor is a credit to the dealership, very knowledgeable and responsive, going above and beyond to … Read More

    The experience at Macklin Motors Hyundai Edinburgh West was fantastic because I had an excellent experience at Macklin Motors Hyundai West. From the moment we arrived, we were made to feel at ease. Dale Quinn advisor is a credit to the dealership, very knowledgeable and responsive, going above and beyond to help with any questions or special requests. I haven't bought a car in 18 years and in my experience, Macklin Motors Hyundai West is a no hassle, stress free, low-pressure dealership, which I have already highly recommended them to friends and family. I was happy to buy a fantastic used car with little mileage and still under warranty, which i extended for a further 2 years. I am looking forward to receiving the same level of service on the annual maintenance plan I also purchased. Here's to a long and happy relationship with Macklin Motors Edinburgh West.

    Reply by Stuart Oliver (Dealer) on 29th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • Great sales service from Darren. Wel organised and seamless

    Great sales service from Darren. Wel organised and seamless

    Reply by Stuart Oliver (Dealer) on 28th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Darren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.”

  • My experience at Macklin Motors Hyundai Edinburgh West was memorable because Richie our sales person was very knowledgeable, friendly and ensured the vehicle was just write for us.

    My experience at Macklin Motors Hyundai Edinburgh West was memorable because Richie our sales person was very knowledgeable, friendly and ensured the vehicle was just write for us.

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Richie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”

  • Macklin Motors Hyundai Edinburgh West were great because Craig Wardlaw made the experience comfortable and very professional

    Macklin Motors Hyundai Edinburgh West were great because Craig Wardlaw made the experience comfortable and very professional

    Reply by Liza Nicholson (Dealer) on 26th January 2024:

    “Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.”